Flipkart Complaints & Reviews

I Placed Order of Roccia earphones but i got faulty piece i place a replacement complaint one o[censored]r delivery boy came and he asked about the box which i got the parcel but i lost that box even he asked about invoice copy i told that it is my mail id but he told i will coordinate with my Supervisor and i let u told by 2row on the next day i got a cal from another delivery boy and way of talk that delivery boy is worst behaviour and I didn't Receive the piece what i have to do Now

Dear Sir, I Received My Product (Milton School 1000 ml Water Bottle) in Damaged Condition on Dated 17/12/14. Details of Order is As Under :- Shiped By:-SAIShubh Order No.:-OD[protected]Dated :12/12/14 07.42 PM) Shipment Sent Through :- Ekart Logistics Shipment Tracking ID :- FMPC[protected] Price Rs.785+Delivery Charge Rs.100 = 885/-...

Hello Team, Below is the compliant for previous cell phone which i had i registered with consumer court and Flipkart Consumer forum. Now i have received another faulty cell phone. Second Sim slot is working but when insert another Sim into 1st sim slot then it says no Sim inserted. I am totally frustrated because of your service. How can you send us faulty phones even second time. Now, I do not want any product from your side. I need my refund else i will escalate this matter in the court and in Media as well which will badly effect your goodwill in the market. I NEED MY REFUND RUPEES 4747.00 ASAP... Naveen Tyagi [protected] [protected]@yahoo.com Hello All, This is just to inform you that I have received a used and faulty spice cell phone today from flipkart.com. I have paid 4747 rupees to get a new phone but I am not sure how can you provide a used and faulty phone to your customers. Whenever we buy a cellphone it always ask your information to put so that you can register your detail first then phone get started but it didn't ask any thing and just provided me home screen. Also, phone screen have some fault and blurred. Now I am really irritated and frustrated because of your disaster service and going to file a legal complaint against your dramatic service as i have legal atterny in my own family. In coming 4 days you will receive legal documents and also I will use social media as well to show your sensitivity for your customers. I would request you to please provide me your address where I can send you notice for the same concern. Also, I have already captured some pictures and videos so that same can be provide in the court as a proof. I have again filed a compliant for replacement of the phone do that same another phone also can be shown in the court. Thank you so much for your amazing services. Naveen tyagi [protected] [protected]@yahoo.com

I had placed an order for headphones worth Rs.11000/- on Flipkart on the 29th of November. I received the parcel on the 4th of December and when I opened the packaging, to my surprise I found the headphones not to be the same as mentioned in the pictures and the specifications stated on their website. Keeping the original packaging intact, I immediately asked them for a return request to be processed. I also explained them about my issue but no action was taken from their side. I even called them up, they opened my return requests 10 times and each time it got cancelled without any rhyme or reason. I was assured of pickup dates in emails and on calls, but nobody showed up on those dates. They asked for my bank details 8 to 9 times but no refund was processed. And now they wont accept my return request. I request to please look into this matter and take action against Flipkart.com as I feel cheated.

dear sir /mam i booked a flip cover for nokia x ..on 11.12.2014 .my order is OD[protected]...but sir they cancel my order on 15.12.2014 they says ur order is delay so i can reshipped .ok then yesterday mornig a message has been come from flipkart they say ur order is ready to shipped ...so i am call the call center and ur representatives says me they shipped after 24 hours but sir they didnt shipped sir i am very angry about it sir please check the matter and resolve it...

As flipkart say that they are selling the genuine product, that's not true there are selling the Duplicate product through online . i bought a shoe "Fila Duralite Running Shoes" order No:- OD[protected] through flipkart, they simply give the discount .but no use may be they are selling the Duplicate product . Stop buying thr product through Flipkart

hi my name is vinod kumar and my registered phone no is [protected] i have palced following order from flipkart dated 10th December 2014 - OD[protected] Item) - OD[protected] Items) which is to be delivered to following address vinod kumar [protected] c-82 spray house industrial area phase 7, mohali, aircel building Chandigarh, Punjab - 160055 OD[protected] Item) is delivered as expected from flipkart. but order - OD[protected] Items) is not delivered instead its been cancelled by the courier service citing reason incorrect address information and mobile was not reachable at that time which is not correct. The address is correct as OD[protected] is delivered to the same address and i have placed every order with flipkart with same address from past 2 years. matter of fact nobody came to our doorstep to deliver the product. Courier delivery just called on number which was out of service at the time. he did not delivered the product instead cancelled the order. I m very disappointed by flipkart that i m to face such kind of difficulty i called the customer care twice but yet they were unable to help me. i called the courier service too. but they too failed to entertain my request. now flipkart is refunding my money and asking me to place fresh order but i dont want the money to be refunded . i want my order to be delivered in same value as placing the same order as fresh wont give me discount .. and moreover they people are harassing their customer by giving nonsense resolution. very poor delivery services are being used by flipkart.

I ordered a Sony bravia 3D tv worth Rs80, 000. The reason why I ordered from flipkart was the free bluray player from flipkart. But after making the payment the flipkart.com website shows that there are no offer available. I have registered complaints in flipkart forms and customer care emails. All the customer care people doesnt care what happens to a customer. I'm really very disappointed.

This has reference to the your Order ID: OD[protected] dated 14/12/2014 for Rs.499.00 of DMG Key board Leather Book Cover Stand with USB OTG for Samsung Galaxy tab2. In this regard, i would like to inform you that the parcel of the above was received today i.e., 17/12/2014 at 10.30am. After the delivery boy the parcel was opened it found thatin the keyboard of page down key was missing and one of the hook is wrong direction. Kindly send us another fresh piece, as we cannot visit your places or else you arrange for the someone to collect the same. Awaiting for immediately reply. My phone no. [protected] / [protected]. my email id is [protected]@yahoo.com Thanks Gayathri

I had ordered professional screen guard 12332 for moto g. In my 1st delivery I had got only 1screen guard instead of 5.. When I called customer service they made a replacement again same mistake made. Now they are telling me to get a refund as the product is out of stock.. But now I need a delivery only and not refund.. I've seen that it is still in stock..

ORDER ID : OD[protected] I placed an order for nikon d5200 dslr on 10th dec and got the delivery on 13th dec, i was satisfied with the delivery until i found out that the product was defective. Within two hours of receiving the product i called the customer service and informed them about the same, i also communicated my problem, which i also communicated while ordering the product, that i will be leaving for vacation on 17th evening and need the replacement by then, they assured me that i will receive a call within 24 hours, for the next four days i did not receive any call from Flipkart. I called them every day following the day of receiving of product but all they continued to postpone it to the next day. On this day when i called they said it was not possible to deliver it by 17th as it is not possible to deliver it within a day. All these days i was requesting them to resolve the issue, but because of their casual and indifferent attitude nobody at Flipkart even tried to solve the problem till the last date. I am highly disappointed by Flipkart's service and repenting for having placed the order with Flipkart. I am feeling cheated by the inefficient and insensitive attitude of Flipkart. I would advise the Flipkart to first have their systems in place before inviting the customers to place orders. The only way to redress my grievance is by replacing the defective product by 17 evening or refund my money. In the absence of that i will have no other option but to claim damages for causing inconvenience and mental agony by this deficiency in service.

hi, I have purchase a bag but it is very small i am not satisfied with your services just because when i saw image of bag it was a large for boy but which bag i Received its look like for a small kid. Order Number :- OD[protected] Regards Hemant Sharma [protected]

My flipkart user id is [protected]@gmail.com. I had tried purchase an item on 22 NOV times and it failed two times at payment gateway(flipkart's new payment gateway is pathetic) but my account debited twice. It got refunded only once and the second refund is pending since 22nd Nov even after multiple follow up with customer care. They had promised the issue will get resolved in five days each times but nothing happened. I had good experience with flipkart until now but now I have doubts over flipkart's commitment to customers. There are severel bad reports on flipkart coming out recently and my experience is also same. I hope flipkart can resolve my issue ASAP. Regards, Merry.

Hi, The phone which i received on Dec 6 was not working camera and battery was too bad. i am not satisfied with the product. could you please help me out of this. i wish to return the product and refund the amount to my bank account. order id: OD[protected].

I have ordered Moto G from Flipkart. Order Id - OD[protected]. Order Date - 09/05/2014. There is some issue in mobile that for Sim 2 slot, mobile shows as Emergency Calls only or No service. Its very frustrating because for the whole day mobile does not show network and my number is not reachable to others. I am facing this issue from the time I purchase this mobile. Mobile set is in service period. Contact details: Mobile - [protected] Email - [protected]@gmail.com Please do needful.

this is mrs. kasthuri from bangalore. I ordered elite book cover for dell venue 8. 30th november i received a message stating the order no as OD[protected] amounting to rs.799/. on 2nd i received another message on 2nd december that the book cover is packed and ready to be shipped.the same day i got another message stating that the elite book cover has been shipped and will be delivered by wednwsday, the10th of december. on 10th i didn't received the cover. i waited two more days and then called the customer care and enquired about it. the person answered the phone told us the the cover is still with the mother hub. when we insisted whether we can go there and collect it she said she would talk to the concern people and see that the cover would reach us by 18th.december. we also received a message saying they have escalated our issue to the concerned team and will resolve the problem by 18th december. 4.30 p.m. this morning i received a call from flipcart and the lady called said that our area pin code doesnot match the address hence the order has been cancelled. when i insisted that the address and the pin code is correct she told me to contact customer care. when i called the customer care she also told me the same.i told her that it's the address we are using for past 13 years and 6 months and we have never missed any letters or parcels both national and international, by government and private courier services. so far no courier service has told us the pin code is wrong . she imply said that she is only repeating what is is been updated on the system and she cannot do anything beyond this.she also told that the consignment is been cancelled and if i want the same i have to place a fresh order. few minuetsi received a message saying "we regret to inform you that our courier partner was unable to deliver your flipcart .com order. we have cancelled the order and initiated refund. please check the email for more detail.sincere apologies for inconvenience caused." with this regard i would like to strongly object the cancellation of my order. 1. we live in this address for past 13 years and 6 months. our passport, ration card, adhar card, bank passbook, our HP gas connectin, our L.I.C . policies land documents, voters i d and various other important documents bear the same address.and the same pincode 560092. i even checked with my neighbours. even they have the same address and pincode. then how can your courier partner say the pin code is wrong.and based on that you have cancelled the order. 2. our phone number is very much with you and definitly you would have given the same to the courier partner. neither you nor your courier partner bothered to call us. if at all there is a problem in finding the address your partner or your company could have called me, so that i could have directed them. the problem would have solved. you send so many messages before that, atleast you could have sent us a message saying there is a confussion regarding the address. without informing us how can you cancel our order. without verifying how can the courier partner say our pin code is wrong. you also witout verfying cancelled the order. i'm very much upset and disappointed by your action. Incapability of your courier partner and lack of commitment on your part has caused inconvenience to me. my address is 8, santhosh vihar phase1. jakkur road, byatrayanapura bangaloe.560092. i have attached the copies of my address proof to show that my address is correct. I WILL NOT ACCEPT THE CANCELLATION. i want you to honour the order see that the consignment reaches me within a week. i'm expecting a reply from you. i would also like to know who is that great courier partner who is incapable of delivering the parcel to us. kasthuri

I live in new delhi.i purchased a e-gift voucher from flipkart but after 2 days when i was using the voucher i found that the voucher has no balance...when i called at flipkart customer care they told me that someone else has used the voucher who lives in andhra pradesh..and the fraud case is not solved by flipkart yet..i want my money back.....

Order Details Order ID: OD[protected] Item) Order Date: 11 December, 2014 4:24 PM Amount Paid: Rs. 8249 through Debit card the company (flipkar) accept my order on above mentioned date. Saturday 13th Dec i got the transaction details, that my consignment dispatch from Seller Warehouse. now its in transit, However, Today I got the status details that my order has been cancelled. the flipkart used my money for 5 days. threfore, I would like to complaint regarding the same. and still i want my consignment. and don't want my cash return back.

I had ordered 2rp aluminimum wallet, 6 Card holder but i had receiVed only 1 inside it. So please check it and delivered One more aluminium wallet, 6card holder. Order No. - OD[protected] Date of delivered- sunday 14 dec. 2014 Amount - rs 133/-

I have purchased one redmi 1s from flipkart via order no. OD[protected] dated 25.11.2014 and delivered to me on 3.12.2014. i started using this phone from 6.12.2014. for first 2-3 days the phone was quite good. problem started from 10.12.2014 when in morning all of a sudden battery drained to zero from 88%. it was morning and i waked up and picked up the phone to switch off the alarm means i was not using the phone and battery become zero. it happened for atleast 4-5 times from 10.12.2014 to 13.12.2014 out of which for twice vattery become zero and for rest of the time the phone get switched off after becoming inresponsive. I had given a complaint regarding this on 12.12.2014 and i was told that technical support rep will contact up to 4.30pm and next day i received an sms due to hheavy work load they were not able to contact me and i will be contacted up to 1.30pm of 13.12.2014 and third time i received the same thing that now i will be contacted on 14.12.2014. yet i have not received any technical support and yet i am not aware what resolution will be given to me. so i appeal to all pls do not buy redmi 1s or note from flipkart. flipkart is importing this phone in india and have no technical expertise to solve your problems. they will keep riding over you and will not respond. i suffered a lot as i have this as the only handset to use. do not get driven towards this cheap phone by alluring feedbacks on different sites as i know atleast 5-6 people having same phone and facing problems and flipkart is not responding. they are making people fool by organising sales and showing these phones out of stock... now i have decided that i will file a writ against flipkart and see how they shed their hand from their responsibilities.