Flipkart Complaints & Reviews

with reference to order: OD[protected] ordered a Moto X 16GB On 26 January, 2015 at 2:00 AM, I paid RS 90 more to delivered in a day, which should be delivered by 28 January 2015 but it was not happened, then they extend the date till 4th February 2015. I called them since 28 January that, my order status is showing "Your order has been placed", it is not even changing the status (like PROCESSING or SHIPPING). I paid through credit Card, and convert the whole amount in EMI from the bank and i also paid my 1st EMI of my Credit Card, have not get the product details, they are saying they did not get the confirmation from the seller( WS Retail), their is some problem, this would take time to delivery, Although they are extending the delivery date. when i asked for refund they were requesting give us some time will place the order by 4th February. MY QUESTION IS WHY MY ORDERED HAS NOT BEEN SHIPPIED If i do not get the product by 4th February 2015, i will take legal action against Flipkart|

ref my order number OD[protected] given for tescoma stainless steel apple cutter . Invoice reads apple cutter tescoma stainless steel plastic 420660 . item supplied a road side apple cutter which according to me will not be more than 30/ rs.

Order ID: OD[protected] Product: Redmi Note 4G It is regarding the mobile phone Redmi Note 4G; On Tuesday(20.01.15) I was booked this phone on flipkart, I received this product on 23.01.15, when I opened the filpkart packing I saw under the lamination the seal was tampered on the phone box. Same time I communicated my complaint to flipkart toll free no. [protected](Alaina) with reference no.[protected]. Flipkart authority accepted their mistake and committed to replace the product. After so many communication with flipkart, they failed to fulfill their commitment to deliver the replacement by 03.02.2015. Still I am waiting to receive my phone. It is my first order on flipkart, but I got worst experience instead of good customer support. Because customer means “cust me mer” and they mean it. I felt cheated. Please take hard action against flipkart to compensate me for this harassment. Dinesh Kumar [protected]

It has recently become a pain to do business with Flipkart. First of all, I don't understand their policy of only exchange and no refund policy. Not sure how they expect a online purchase to be without an option for refund. I had to fight for 5-6 days with them recently for a refund. I changed to Amazon recently and doing business with them has been painless. I recently ordered a Lenovo Vibe (OD[protected] and was given a mobile that doesn't work at all. For the last 5 days I was taken through their pain of Flipakt product experts who suggested a few troubleshooting tips but nothing worked. I am being only given an option to exchange it for a new mobile and not a refund. I hope Flipkart gets rid of these stupid policies and make it more customer centric.

I took Alcatel mobile from flipcart but got to know that it was a used mobile There was no sealed box at the time of delivery and there was screen guard already on the screen wit lot of scratches which clearly says it as used mobile. Flipcart says that it will sell only original products and it is mentioned clearly on the site but I have got the used one. I spoke to tech team as well, Mr Danish Hussian also agreed that it was not the original product and also floor supervisor Venkatesh B also agreed with this and they offered unit replacement in order to cover up their loop hole I am filing this case in consumer form as well.

hi, I have purchased D-link router on flipkart .Due to compatible issue with airtel i cant use the purchased D-lnik roer.I requested flipkart customer care to exchange or allow me to order any other product of the same amount.But Flipkart customer care says their is no option like that. Ex: If i purchase any product in any show room and want to exchange the product.Show room allows to shop other product with the same amount. I request Flipkart to consider this request to make exchange order. Now my mindset is to not to purchase anything in online. because of this issue

I ordered Micromax MMX 353W 3G USB Modem, Order No OD[protected] of Rs 1040 /-, but on 06.01.2015 i cancelled the order, than i waited for 10 days and no refund i got in my bank account, than i emailed them to get refund, they did not give me satisfactory reply, than i emailed them again, that time they ask my bank statement, i provided them, again i wait for refund but no reply i got, than i called them and their call centre executive told me that i will get a call from their end but till date no call, no mail, no refund i got even after 1 month of cancellation of order.

Dear Sir/Madam My name is Mahesh Kumar & I was purchase a XOLO A600 Mobile from Your Website (WWW.FLIPKART.COM) Bill No VCPL/FK/891/14-15 Date-06-Jan-2015 & this Phone has more hanging problem & phone not working properly . So I want to replace it So Please do Something as well as possible Thanks & Regards MAHESH KUMAR A-1/272, DLF DILSHAD EXT, II BHOPURA SAHIBABAD, OLD DASHERA PARK, GHAZIABAD- U.P. Mo.- 91+[protected]

SIR, I PURCHASED ZOOT24 DOUBLE TAN BOOTS FROM FLIPKART ON 06 DEC 2014. WITHIN 02 MONTHS THE LEATHER OF THE BOOTS TORE FROM THE PLACE WHERE IT IS CONNECTED WITH THE SOLE. THE LEATHER WAS OF SUBSTANDARD QUALITY AND TOTALLY FAKE. I AM TOTALLY UNHAPPY WITH THE QUALITY OF SHOES. I PAID RS. 1125/- FOR THESE BOOTS BUT IT IS NOT WORTH EVEN RS.500/-. I WANT TO REPLACE IT OR MY MONEY BACK OR GET IT REPLACED IT FROM THE COMPANY ITSELF.

I bought a hand blender from you I paid Rs-999. now i find the product have the faulty. The hand blender stops working after 01 or 02 second and not work again for at least an hour.As there was a problem with the product when I bought them, I request that you repair or change the product. Order ID OD[protected] Contact no. -[protected] order date 14/01/2015 Received date 18/01/2015

Sir, I have purchased iBall Spark G9 Wired Head Phones Black model for Rs.250/-. My Invoice No.FLIPKART/12813, Invoice Date : 28/01/2015 I was surprised only one side the head phones are working. I am very disappointed by this. Kindly replace my item immediately.

Hi, I md.shoaib from jabalpur (m.p.) i place an order of redmi 1s mobile which was on flipkart sale at 27jan 2015 at 5 pm. I purchased the mobile and confirmed the order with all my required information by cash on delivery. And i also got a confirmation call also. But suddenly after 2 days of sale flipkart automatically cancelled order without any confirmation

I purchased one lenova A 800 from flipkart last year. I faced some problems in the display. When I went to the lenova service center, they told me that invoice from flipkart is not correct.The IMEI number of the phone is not included in the invoice. I contacted flip kart many times asking them to send a new invoice with IMEI number. There is no proper response from them.

I am Rishi Raj Singh, I bought TacGears TG-181 cooling_pad(Red) and its stoppers are damaged .The same product was bought by my two friends, and the same defectiveness was there.Please see to the product as it is causing quite a lot of inconvenience to many and I want that problem to be handled as soon as possible.The link of the item I purchased is:- http://www.flipkart.com/tacgears-tg-181-cooling-pad/p/itme3zypw5dguq5a?pid=ACCE3...⇄

Hello, I am Divyang Metaliya From Rajkot. We buy one mobile phone Redmi1s phone from flipkart.com as cash on delivery. (Order id is OD[protected] My buy Date is 20-Jan-2014. Flipkart delivery date is 23-Jan-2014. But when i got message on 23-Jan-2014 your mobile deliver your recepetiona Saurabh bhai. (Screen shot attach). Without my sign and confirm call flipkart give my phone to other person. Now, i call you flipkart last 1 week, send me new mobile or give me Saurabh bhai detail. But flipkart.com can't ans on that. That people say 'we can't send you new mobile or Saurabh bhai Detail'. Please help me to solve this problem, flipkart can't help me.

I have purchased apple mobile from flipkart.From last 20 days i m facing charging problem.I visted customer care they told me about apple id which i have forgotten. then they asked for invoice which i have mailed them but they say it dont match their record.These details i have mailed and also told to flipkart customer care.Nothing has been done from. them.please resolve the issue.My mobile number is [protected].

Above order not delivered delivery men phoned to my no that i could not localised your house i gave all the informatio

n he assured that he will delivered on next day than he send false information to your office for cancellation today
when i called he said that your order has been cancelled by company take action

name of deliveryman Upendra dhakre cell no [protected]

Dear Flipkart, This is regarding my complaints for my order OD[protected] . I have received a product which is entirely different from what I have ordered. The image is not all same and neither the features and functionality. I don't understand how I have received something else while I have ordered a different item shown in the website. product received: jbl-on-stage-micro-2 speaker product ordered: JBL Micro II Mobile Speaker I have attached the image what I have received. I had to complain multiple times as Flipkart was not giving any update in time. Every time I get the same reply "We have escalated your complaint to technical team. You will get a call back tomorrow at XX:XX time". Then I never received a call. While calling the customer care and asking them again & again, it is the same response, " Due to some issues, we are not able to call you today and You will get a call back tomorrow at XX:XX time".Now its more than hrs what is the delay in escalation?Your customer service team is not able to even give the status of my complaint. Each time I call they just say you will get a call tomorrow at some time. They even refused to arrange a reverse pickup.Please give me a specific time frame with in which my issue will me solved. I am tired of your "24 hrs" time limit.Also does Flipkart provide any complaint number to track complaints? Thanks, Dipak Pradhan

ihad ordered for twoshirts from flip kart .same were delivered to me on the14th of january . since the shirts wre too tight ihad initiated return of those 2 shirts on 14th itself. but so far no action has been taken to take back those shirts. first they assured that the issue will be resolved by 27th jan then the date was exteded to 1st feb but nothing has been done so far .the customer care executive today told me that the issue will be resolved by 4th feb!but if i go by their past records i cannot be sure that they will resolve by then

Good afternoon, , dear sir/Ma'am i ordered a mango colour saree from your site which costs 317/- (Saran's Solid Bollywood Georgette Sari) . i didn't get the blouse piece as its already mentioned in your site ..that you are providing blouse piece also with sari. hope to recieve the blouse piece soon