Flipkart Complaints & Reviews

Address: Coimbatore, Tamil Nadu

I have ordered Nova NHS800 in flipkart on 13th December. Order id- OD[protected] . The product what I received was not working. It has no manual also. I called customer care yesterday But I dnt get any proper response. I'm not satisfied with your product. Kindly try to repay my money or send me a new product as soon as possible.

+2 photos

Complaint marked as Resolved

Verified Support

Dec 26, 2014

Flipkart Customer Care's response Spoke to customer, he claims that product is not functioning properly and he is looking for replacement. Informed customer replacement is created and it will delivered within promise date. Hence closing the case.

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N

Nilofer Sahu

from Siwan, Bihar

Jun 30, 2015

Order Number :OD[protected]
Lenovo Vibe X2

I bought this from your site & i found this product is malfunctioning from day one, not able to transfer data from in & out from Mobile.
Handset become so hot "& burn ear while talking
It gets hangged number of Time in a day .

I want to return this & want my money back.
My contact number is [protected]
email : nilofer.[protected]@idea.adityabirla.com

Pls contact me urgently

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Address: Gurgaon, Haryana

I HAVE BOOKED ONE SUNGLASS VIDE ORDER NO:- OD[protected] ON 14TH DEC AND TILL DATE NOT DELIVERED. THERE IS A VERY BAD RESPONSE FROM THE CUSTOMER CARE EXECUTIVE AND THEY TOLD THAT ITS IN DELHI. IF ITS NOT DELIVERED TODAY THEN NO USE OF IT AS I HAVE TO GIVE SOMEBODY AS GIFT. I WILL NEVER OPT THIS WORST FLIPKART. CALL ME IMMEDIATELY AND DELIVER IT TODAY. RGDS SANGRAM ([protected])

Complaint marked as Resolved

Verified Support

Dec 26, 2014

Flipkart Customer Care's response Informed customer that product delivery date is revised and it will be delivered within 27/12/2014 and customer said if the product is not delivered today will take action on us. Informed customer will escalate this issue to concern team.

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Address: Madurai, Tamil Nadu

Sir, I bought Moto G 2nd Generation Yesterday (23.12.2014). But this mobile is heating complaint and display is dim. So I am not satisfaction. Change other moto g. Please do the needful. Thanks and Regards, I.Hakkeem Raja. [protected].

+1 photos

Complaint marked as Resolved

Dec 24, 2014

Updated by Gajabbar Sir,

I bought Moto G 2nd Generation in online yesterday. I am not satisfaction this mobile. Because this phone is heating problem and display is not clear. So I want replacement other Moto G 2nd Generation immediately. I dont want any suggestion and quiries.

Regards,
I.Hakkeem Raja
[protected].

Verified Support

Dec 26, 2014

Flipkart Customer Care's response Spoke to customer, he claims that phone is getting heat and its not working properly. Informed customer will escalate this issue to concern team and you get the call. Hence closing the case.

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G

Gajabbar

from Ernakulam, Kerala

Dec 24, 2014

Sir,

I bought Moto G 2nd Generation in online yesterday. I am not satisfaction this mobile. Because this phone is heating problem and display is not clear. So I want replacement other Moto G 2nd Generation immediately. I dont want any suggestion and quiries.

Regards,
I.Hakkeem Raja
[protected].

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G

Gajabbar

from Ernakulam, Kerala

Dec 24, 2014

Sir,

I bought Moto G 2nd Generation in online yesterday. I am not satisfaction this mobile. Because this phone is heating problem and display is not clear. So I want replacement other Moto G 2nd Generation immediately. I dont want any suggestion and quiries.

Regards,
I.Hakkeem Raja
[protected].

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G

Gajabbar

from Ernakulam, Kerala

Dec 24, 2014

Sir,

I bought Moto G 2nd Generation in online yesterday. I am not satisfaction this mobile. Because this phone is heating problem and display is not clear. So I want replacement other Moto G 2nd Generation immediately. I dont want any suggestion and quiries.

Regards,
I.Hakkeem Raja
[protected].

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I

iyappanm

from Madurai, Tamil Nadu

Jan 14, 2015

Dear Sir,

I bought Moto G 2nd Generation on 22.10.14. This mobile is heating complaint for phone caling and youtube opening and Battery also not good. I am not satisfaction this mobile. So I want cash refund. Kindly do the needful immediately.

Iyappan.
[protected].

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I

iyappanm

from Madurai, Tamil Nadu

Jan 14, 2015

Dear Sir,

I bought Moto G 2nd Generation on 22.10.14. This mobile is heating complaint for phone caling and youtube opening and charging. Battery also not good. I am not satisfaction this mobile. So I want cash refund. Kindly do the needful immediately.

Iyappan.
[protected].

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I

iyappanm

from Madurai, Tamil Nadu

Jan 14, 2015

Dear Sir,

I bought Moto G 2nd Generation on 22.10.14. This mobile is heating complaint for phone caling and youtube opening and charging. Battery also not good. I am not satisfaction this mobile. So I want cash refund. Kindly do the needful immediately.

Iyappan.
[protected].

MOTO G 2ND GENERATION HEATING COMPLAINT - Comment #2104429 - Image #0

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A

ADERSH SIVARAMAN

from Kollam, Kerala

May 20, 2016

Flipkart — unable to track my order

My name is Adersh. i ordered sparx sandal worth Rs:623. i payed the amount through SIB online banking. but now am unable to track my order and the item still shows in cart list.

MOTO G 2ND GENERATION HEATING COMPLAINT - Comment #2411585 - Image #0

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S

saravanakey

from Chennai, Tamil Nadu

May 24, 2016

redmi note 4g mobile

my mobile camera is very low quality, is not a 13 mp camera, please complained rectify sir

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S

surbhigoel

from Delhi, Delhi

May 24, 2016

it is regarding defect in earrings

it is to inform u that the earrings which we have ordered has reached today only and it is fill of defect and all broken...it is worth 549 rupeed... i want u to replace it or refund our money...

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A

A RAJESWARI

from Hyderabad, Telangana

May 24, 2016

Handset of MOTO-G (2nd Gen)

We were given a handset with spoilt Battery charging Jack. Please do the needful and replace the handset which is purchased on 15/2/2015

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K

Kishor Jagtap143

from Delhi, Delhi

May 26, 2016

Order cancel without any intemission

We register letv 1s mobile seven days ago and now flash sale is open, we place order via credit card. payment deducted and order has been placed successfully, but after within minutes order cancel automatically. we are going to book again The May 19th LeEco Le 1s Eco sale is now over. Its one type of fraud. please Justis.

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K

kishore kart

from Bengaluru, Karnataka

Jun 10, 2016

as my mobile fell in water

hi im kishore from bangalore my mobile fell in water yesterday its not working yet so please tell what to do are else you will come and check?

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P

physicskomal7

from Mumbai, Maharashtra

Jun 13, 2016

Karbonn A12* Battery not working properly

Karbonn A12* Battery not working properly. 100 % charged battery get 40% discharged in 1 hour. When call is received by mobile it becomes too hot.

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R

Ravigopi

from Delhi, Delhi

Jun 13, 2016

MOTO-E speaker problem

Dear Sir/Madam, I purchase my mobile MOTO-E via flipkart on july. Now the speaker is not working in my mobile, so i want to overcome with this problem what i do?

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A

Antriksh Vijay

from Kota, Rajasthan

Jun 14, 2016

Havells Era Dry Iron

The iron is not being working, some time it catches the cloths and now last form 2-3 days it not taking the power.

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V

Vidya Palani

from Pune, Maharashtra

Jun 17, 2016

Product not delivered though I am at home

Dear sir or madam ...

Though I am at home from past two days the product is not delivered... but I got two messages that the door is closed.. how can this happens.

Pls respond as soon as possible

Thank you
Vidya

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Address: Ahmedabad, Gujarat

Hello, I bought 1 item and due to item issue i return that item so at return time take courier charge Rs.330 and then it is add in my flip cart wallet. Then i bought new item and in that 10% sbi cash back offer. so in that i used my sbi card + wallet cash so offer is not given me? So that is already my money and how you not applied offer on that. if you not applied offer on that so why you add my courier charge on my wallet without my permission. so insted of flip cart wallet you need to cash back on my bank account.

Complaint marked as Resolved

Verified Support

Dec 26, 2014

Flipkart Customer Care's response Dear Dipen, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.

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Address: Aurangabad, Maharashtra

I HAVE PUCHASE TENIS RECQUET FROM YOUR WEBSIDE ON 07/08/2014 OF babolet contact team4 3/8 stung tenis recquet having features of FUSED GRAPHITE BUT SAME IS MADE OF FUSED GRAPHITE AND THERE ARE TWO CRACK TO BODY OF RECQUET ..THERFORE IT IS REQUESTED TO PROVIDE ME NEW ORIDINAL RECQUET . I HAVE ALREADY SENT YOU NOTICE THROUGH ADVOCATE ON DATED12/12/2014. THANKING YOU.

Complaint marked as Resolved

Verified Support

Dec 26, 2014

Flipkart Customer Care's response Spoke to customer, he claims that Tennis Racquets which is brought from us is not the same what we mentioned in specification he claims that we mentioned it is Fused Graphite Body Material but he said its not have Fused Graphite Body Material and there are two cracks in that also. Informed customer that product is in Post replacement policy and there is no complaint regarding this so we cant give replacement. He said that he was not observed that and now he comes to know about that so looking for replacement. Informed customer that you had complaint after 4 months and now we can not give replacement and customer already used this product. Customer said that he already filed legal case and he will go legally. Hence closing the case.

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M

mahandanda

from Aurangabad, Maharashtra

Dec 23, 2014

I HAVE PURCHASE TENIS REQUET FROM YOUR WEBSIDE AS SATATED IN COMPAINANT SUBJECTS BUT NOT MADE OF AS STATED IN FEATURE AND IT IS NOT MADEOF FUSED GRAPHITE AS STATED IN FEATURES AND TWO CRACK TO THE BODY OF THE RECQUET . I HAVE ALREADY SENT U NOTICE THROUGH ADVOCATE .ON 12/12/2014. THANKING YOU.

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M

mahandanda

from Aurangabad, Maharashtra

Dec 23, 2014

i have not satisfy of your product

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Address: Bangalore, Karnataka

I m Seetharam G N I have order ( No OD[protected] one number grand bear full sleeve jacket in your company through online trading I received the same on 21/12/2014. I saw the material it is damaged in the bottom and loose stitched and also unsize. Here with I am requesting you to kindly exchange with "L" size as earliest. Thanking you Seetharam G N

+1 photos

Complaint marked as Resolved

Verified Support

Dec 26, 2014

Flipkart Customer Care's response poke to customer, he claims that he received the damaged product and he has size issue also so created replacement and informed customer that replacement is created and its delivered within promise date. Hence closing the case.

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Address: Bangalore, Karnataka

Purchased the Filp-Flop 4 months back.. Its already torren and i feel that was of very bad quality. Below is the Order Details. Please help me out in this Regard OD[protected] Fila Hazel Flip Flops (Size: 10) Fila Hazel Flip Flops (Size: 10) Color: Black, Green Size: 10 Qty: 1 Rs. 409 OFFERS: 1 Delivered on Thu, 21st Aug'14

Oct 4, 2016

Complaint marked as Resolved

Thanks!

Verified Support

Nov 01, 2016

Flipkart Customer Care's response Complaint marked as resolved.

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Address: Krishna, Andhra Pradesh

I ordered for attending the marriages on 28th Nov-2014 Bata sandals size no: 9, (Id: OD[protected] But i receive size no: 6. I was talked to Cs then i send by DTDC(courier) charge Rs.100/.to Bangalore..For that mistake they were added wallet amount Rs.100/.(Except service charge).I used that (to buy a Baby soap worth Rs.68/.). Then i checked the status of my exchange of sandals, i found again they packed same size..Immediately i made a call on Dec-15th.they said no problem we change exact size.I said if i got again same size i will go to consumer court..Almost i lost Rs.1100(for lop of my salary and all).Now i want Rs.3000/. My cell no :[protected].

Complaint marked as Resolved

Verified Support

Dec 26, 2014

Flipkart Customer Care's response Spoke to customer regarding the post, he complains that he has received a wrong sized for the second time. Apologized for the inconvenience caused. Informed that we will refund the amount paid of Rs. 398/- back to source. He demands for Rs. 3000/- to his bank account. Informed him that is not possible. Informed him that the only option left is refund of Rs. 398/- that too after the reverse pick up is completed. Customer does not agree for the same. He says he want Rs. 3000/-. Informed him that is not possible and the resolution is refund of 389/- ony. Customer rejects the same and disconnects the call. Closing the case as information provided.

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Address: Coimbatore, Tamil Nadu

Hi, with ref no OD[protected] we purchased hcl me tab as per your instruction we conduct hcl service centre HE is Not Accpt my complaint as per service centre instruction we book complaint in hcl website system is also not accpt the sr no of tab i think THE TAB IS SPURIOUS i AM wAITING FOR REPLY

Complaint marked as Resolved

Verified Support

Dec 26, 2014

Flipkart Customer Care's response Spoke to customer and he says that the HCL tablet purchased from Flipkart did not charge and it is completely dead from the time it was delivered.Customer was not in town for sometime and later got to know about this issue. The replacement period was over and we had asked him to visit the service center. Customer says he was denied assistance at the service center as there was some mismatch in the serial number as per invoice. Customer now wants us to interact with the service center and have his product fixed as he blames it is Flipkart's mistake. Escalated the issue to concern team.

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Address: Lakhimpur, Assam

I ordered Redmi 1s on 8th December 2014 and the delivery date given was 18th December. On 19th December i.e. after 11 days of the product registered the order was cancelled by Flipkart showing fake appologies about Courier Partner Unable whereas Flipkart product are delivered at my place. Again today on 22th December a phone call came from Flipkart promising that I will be delivered Redmi 1s in 1-2 days. I asked again about the surity of the product (You can check Phone Call recording if available) and your customer care executive twice assured me for that. And again my product is cancelled. What the hell do Flipkart think about the customer ? Do Flipkart have any respect regarding the customer ?? Order is cancelled once and again promised to be delivered and again cancelled ??? How can Flipkart Fool the customer by cancelling the same product twice ??? I am really sad about the worst service and the harrasement Flipkart has given to me by breaking the expectations. I HAVE MAILED THE SAME TO FLIPKART CUSTOMER CARE and waiting for their reply.

Complaint marked as Resolved

Verified Support

Dec 26, 2014

Flipkart Customer Care's response Dear Pradeep, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.

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Address: New Delhi, Delhi

I PLACED THE ORDER FOR TWO BOOKS FOR RS 292 AFTER FEW DAYS FLIPKART SENT A MESSAGE THAT BOOKS ARE NOT IN THE STOCK PLACING THE 100 RS IN OUR WALLET ENSURING THAT WHENEVER WE WILL PLACE THE ORDER THESE 100RS WILL BE ADJUSTED BUT NOW THAT WE HVE PLACED ANOTHER ORDER 0F WINKY THE KID OF 228RS BUT AGAIN WE GOT THE BILL OF RS 228 SO WE CANCELLED THE ORDERBECAUSE WE WERE SUPPOSE TO PAY 128 SO KINDLY MAKE IT POSSIBLE AGAIN WITH 128RS ORDER WITH CASH ON DELIVERY FACILITY

Aug 14, 2020

Complaint marked as Resolved

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In FLIPKART, i have ordered lenovo mobile S920 today with price tag of 14k in hyderabad, after period of one week ekart done the delivery . but when i opened the case, shocked to see there is hard stone instead lenovo mobile . doesnt know what is happening within the flipkart team . guys be careful whenever flipkart delivering the product .

+1 photos

Complaint marked as Resolved

Verified Support

Dec 26, 2014

Flipkart Customer Care's response Dear Saravanaa, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.

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Address: Bangalore, Karnataka

Hi, I recently bought Redmi Note as part of 5 seconds sale conducted online at flipkart.com. The product was delivered the very next day, so no complaints r regrets about that. However there isn't any bill provided when the product was delivered. Hence request WS retail to provide the required bill along with the guarantee / warranty details for the product purchased at the earliest. Thank you, Maheesh Rao [protected]@gmail.com

Complaint marked as Resolved

Verified Support

Dec 26, 2014

Flipkart Customer Care's response Spoke to customer, she claims that invoice is not received with the box and informed customer that we already sent invoice to your registered email ID and she agreed. Hence closing the case.

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Address: Thiruvananthapuram, Kerala

Hi i have purchase a alcatel one touch phone order number(OD[protected] from your portal on DEC 8 please see the chain mail for the details. Now phone i have issue with this phone that its camera is not capturing the images . Please advice how can i get support to replace this mobile as it has the warranty with me .

Complaint marked as Resolved

Verified Support

Dec 26, 2014

Flipkart Customer Care's response Tried calling customer, he claims that phone camera is not capturing the images and he looking for the replacement. Escalated the issue to concern team and closing the case.

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Address: Ludhiana, Punjab

Hello, I had purchased a moto g 2nd gen from flipkart about 1 months ago. It was working fine till now, but suddenly I encountered with the problem of speaker. I am unable to get the voice of the person calling me. So what should I do now please suggest me the solution as soon as possible. my contact number-[protected]. Thank you.

+1 photos

Complaint marked as Resolved

Verified Support

Dec 26, 2014

Flipkart Customer Care's response Spoke to customer, he claims that phone is not working properly. When checked the product is in Post replacement policy so informed same to customer and please visit to service center they will rectify the issue product is still under 1 year warranty and he agreed.

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Address: Mumbai City, Maharashtra

I have ordered Nova NHC 1005 Hair curler red Order No OD[protected]. Flipkart customer care gave me seller numer for replacement this product has 1 year warranty... Mr Ramesh Kumar is a Seller [protected]. Its been 15 days i am doing follow ups with him, no proper revert and he didnt replace/repair the product yet.. asking me to call tmw day after excuses every time.. Kindly look into the matter on urgent basis.. I need my product ASAP.. Thanks I am higly disappointed with the behaiour of the seller, i have spent money.. pls help seema sharma [protected]

Complaint marked as Resolved

Verified Support

Dec 26, 2014

Flipkart Customer Care's response Spoke to customer, she claims that she order Nova NHC 1005 Hair curler red and after some days wire got burnt and its have 1 year warranty so customer called the Seller and informed same. Seller told customer to ship the product and he will fix this issue and reship the product and customer did the same. But she got the product as how she sent to him so she again called him and he told to ship this time he will surly fix this issue and she shipped the product once again but now the seller is not responding properly and she called him so many times and he is not responding properly. Informed customer that will escalate this issue to concern team and once issue is resolved then closing the case.

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Address: Ahmedabad, Gujarat

I am buy one usb pen drive in flipkart but your pen drive is not working and lot's of time I am talk with your customers care but I am not satisfaction.I am talk in 5 to 6 time. He is also said me do whatever you want to do. And whenever you want to complain. Behave like me he is a boss and even knowledge to behave with customers. give me a back my money. Give me proper reply as soon as possible otherwise I will take other actions. Hitesh vala. [protected]

+1 photos

Complaint marked as Resolved

Verified Support

Dec 26, 2014

Flipkart Customer Care's response Spoke to customer, he claims that pen dive is not working and he looking for replacement otherwise he will go to consumer court. Informed customer that replacement is created and it will be delivered within promise date. Hence closing the case.

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Address: Mumbai City, Maharashtra

I have order lenovo Tablet S8 on 12 December 2014 and while placing order it says it will get delivered in 3 business day, But today is 21st December 2014 and have still not received my product, even after 10 days. This is very pathetic service by flipkart. I have been calling Flipkart every day since 16th December but every time they say the product will get delivered in next day . I have spoken to all the possible customer executive but no use, they say they can't help it, its due to logistic problem. Dear all buyer i suggest you not to buy product from Flipkart They are very bad in their commitment.

Complaint marked as Resolved

Verified Support

Dec 26, 2014

Flipkart Customer Care's response Dear Mahesh, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.

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puneet jan

from Guna, Madhya Pradesh

Jan 21, 2015

I have received lenovo tablets by filpkart vide delivery no 452016 dated[protected]. The said product is automatic shutdown &amp; zig-zag line appear on the screen when the application is used

puneet jain
[protected]@gmail.com
[protected]

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Address: Ghaziabad, Uttar Pradesh

I ordered a MOTO G II Generation, black color on the 7 September 2014 with the Order ID- OD[protected]. The IMEI number on invoice and the box are different which can not be as every phone has one or two UNIQUE IMEI number/s depending on the number of sim slots available, for finding data/erasing data and to trace my product down. I recently lost my device and due to this above blunder my mobile phone could not be traced and the data on it may or may not have been erased causing Harassment of intellectual property and product loss.

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Abdul Qadeer iii

from Delhi, Delhi

Aug 29, 2015

+1

this imei namber [protected] ( i want Order ID)

IMEI numbers don't match the invoice and the product box Fraud - Comment #2216666 - Image #0

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Address: Pune, Maharashtra

I ordered Danny Daze brown colour sunglasses. I got the wrong order the first time, I got Pink glasses so cancelled the order and haven't received the refund yet. I ordered the Second Time same sunglasses and again Black sunglasses has come for which I just placed the return order. Just because your company is in a dominant position you cannot abuse your power and harass consumers. You have wasted my time tremendously, sending a sorry for your inconvenience e-mail/ message doesn't make you not efficient. I have lost all the faith you have in your reputation.

Complaint marked as Resolved

Verified Support

Dec 26, 2014

Flipkart Customer Care's response Dear Subathra, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID Phone Number Email address used while placing the order. We look forward for your reply.

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$ubathra

from Mumbai, Maharashtra

Feb 17, 2015

I ordered Danny Daze brown colour sunglasses. I got the wrong order the first time, I got Pink glasses so cancelled the order. I ordered the Second Time same sunglasses and again Black sunglasses has come which i returned too. Just because your company is in a dominant position you cannot abuse your power and harass consumers. You have wasted my time tremendously, sending a sorry for your inconvenience e-mail/ message doesn't make you not efficient. I have lost all the faith I had in your reputation. I gave this complaint on 20th dec 2014, but did not give order details phone num etc. flipkart asked for these details given below on 26th dec 2014 but did not get a notice about your need for further details. Just received a mail saying my first complaint is marked unresolved but in the complaints page it says resolved.
link for first complaint http://www.consumercomplaints.in/flipkart-wrong-products-delivered-twice-c982480
how exactly do u resove these complaints? whAT remedy do i get?
details of first order
Order ID: OD[protected]
phone no - [protected]
e-mail id [protected]@yahoo.com

details of second order
Order ID: OD[protected]
phone no - [protected]
e-mail id [protected]@yahoo.com

Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 2254

worst product

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WORST SERVICES OF FLIPKART DELAY IN CONSIGNMENT AND WORST SERVICES

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MOTO G 2ND GENERATION HEATING COMPLAINT

Flipkart — unable to track my order

redmi note 4g mobile

it is regarding defect in earrings

Handset of MOTO-G (2nd Gen)

Order cancel without any intemission

as my mobile fell in water

Karbonn A12* Battery not working properly

MOTO-E speaker problem

Havells Era Dry Iron

Product not delivered though I am at home

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Cash back issue

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compainant regarding tenid racquet purchase from your webside order ID 0D40807177674 DATED 07/08/14

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Damage in Material & Unsize

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Purchased the Filp-Flop 4 months back

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wrong size sandals send 2 times

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Tab Genune

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Please dont FOOL the Customer by CANCELLING the same product TWICE.

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DISCOUNTEDOFFER BY FLIPKART WHICH WAS NOT GIVEN

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flipkart delivery with Hard rock stone

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Mi Redmi Note

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Handset Replacment

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cell phone`s incoming call speaker issue

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Product Replacement

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Complain no:- 141220034396

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Lenovo Tablet

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IMEI numbers don't match the invoice and the product box Fraud

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wrong products delivered twice

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