Flipkart Complaints & Reviews

Hi, I had ordered for a novel that was Gone Girl (Film Tie-in) English on 18th Nov 2014 and the order Id being OD[protected], but I have received a different book which is Gurus of Chaos. Request you to please look upon my issue and deliver the book that I have ordered Description of the book: Gone Girl (Film Tie-In) English Gillian Flynn[protected] Orion Publishing Group Sr no[protected] Order item Id:[protected] Request you to please do the need full at the earliest Thanks and regards Aruna KK

Dear, I have purchased Moto g on July 7th in online and did lot of purchase in Flipkart and i hope im one of the privilage customer. Its not working, got shut down suddenly. My charger is not working for more than a month. Kindly replace or rectify my problem. Im not sure where to file a complaint. Awaiting for your positive response. Best regards, Prakash +91-[protected]

sir, i bought moto e . this phone has network and many more problems . i visited the service centre too 4times . they told me that i should replace or retun to the retailer { flipkart} pls replace me this product . this is the defected piece . and i m facing many problems due to this .

Hi, i had ordered 2 unique future grandma sash however only one was delivered. Contacted the delivery guy several times who only kept promising he will check and let me know. i have made the payment for both and need the 2nd item also to be delivered to me by this weekend.

Sir I have purchased kenstar super shiney steam iron OD[protected] on 15 Nov 14 and the same has been delivered in a damaged condition and flipkart replaced the product on 21 Nov 14 and it is also in a damaged condition (plastic body broken) . Request replace the item or refund the amount. email [protected]@gmail.com mob [protected]

I bought MOTO X 16gb from Flipkart on Big Billion day sale on October 6 and they deliverd on October 11..As the product delivered in time i was busy with my excitment towards the phone..soon after somedays i realised the back cover is damaged a little but i neglected it because its a very little break..but after one month the battery keep dying and finally it is not charging at all.And the back side the phone get softend which i dont know what to do..The Flipkart says it can take returns for 1 month period but it is only 10 days late and the phone costs 18000 rupees..Please accept the return

My Order I D. No, :OD[protected]. I have ordered for one mobile, which was returned from fedex(Gandhidham) without dilevery. On putting the matter before the company, they dispatched it again and the same thing happened, the moblie was returned without delivery. Though I was ready to collect the same from their Fedex office in Gandhidham. Earlier, I had ordered for Mobile on 06/10/2014, the same happened. This company has no interest in supplying the ordered materials, instead of this, they play with the money of the customers and then ...?

I had placed an order OD[protected] and it was supposed to get delivered on 22Nov 2014 . I did not get the product and when i called up customer care they said they don;t have detail and they cant say anything . On twitter and facebook they said they are getting in touch with logistics. Now i got a sms that my refund has been initiated and when contacted customer care they said i called up at 8:34pm and told to cancel my order. When the truth is i didnt called up at that time. If this is the case send me the recording which in which i told the customer care guy to cancel my order...

Respected sir/madam; I'm karthikraja, regarding my subject i got problem with the mobile i bought in flipkart. Order id-OD[protected] BlackBerry Z10 1. [IMEI/Serial No: [[[protected]]] ]. Worth rs-18700 When i purchase this product on flipkart.com after three days i click the software update button which requires to update os.After i click the button, it's got currupted, then i gave for madurai blackberry showroom, they send that product to banglore blackberry showroom, this product holding 1.5year warrenty but in bengalore showroom their they mentioned that, it can't be repair under warrenty service, because this IMEI number got currept, so after i complained to flipkart many times, till now there is no response from there, Please give me a solution My email [protected]@gmail.com

I have order two products on 18th november, i have received only one product and not yet received even the dispatch details of the other product. The seller is WS Retail, i raised a complaint for 3 times but i dint receive any info about the product. The order number is OD[protected]. Hereby attaching you the details of snapshot of delivery date and yu ca see the status as it is still pending with them. Please kindly look into it.

I ordered a new Wilson racket from flip kart one and a half months back and while playing it was broken with shuttle itself. If it is meant to be played with shuttle then how could it be broken with shuttle. I hope you people will look into this matter and get me new racket of same range and same quality.

It is painful to learn that First Flight Couriers (on behalf of Flipkart) has unilaterally cancelled shipment of consignment to delivery address. They had no courtesy to speak to the consignee on his telephone number. It is sad Flipkart relies on unprofessionals. The Lenovo tablet that I had purchased was meant for my 13-year old nephew who had been pestering me for it since months. I booked and paid for the purchase on 09th November 2014. I had been tracking the shipment that was promised to be delivered by 22nd November 2014. Today morning, when I tracked the order, I was disappointed to know "shipment is cancelled by courier" without any call to either the consignor or the consignee. Calling Flipkart customer care, I was told that consignee refused to accept shipment and therefore it was returned. This is absolutely false. There was not even a telephone call and nobody reached the delivery address. Moreover, it is mentioned in the tracking prompt: "shipment is cancelled by courier". The delivery destination falls on the Ooty-Mysore highway and is a prominent address that cannot be missed. My time and energies have been wasted. Flipkart says it is sorry for that and it cannot do anything. This is deficiency of service that is actionable. Flipkart service is unreliable, to say the least. It is prudent to avoid patronising Flipkart.com

I hava placed an order 6 montha back for a weighng scale. It reached me in pieces, completely broken. I returned them the product but I have till not received my eGift voucher for Rs..1400 even after so many complaints. At first they didn't send me eGV because of wrong mail id i had mistakenly. But even after asking more than 5 times at various intervals in these 6 mnths, they have not sent my money back

My name is sudarshan & i am a regular costumer of flipkart.. My order(OD[protected] has been arrived 3days ago at the courier store but i didn't receive it yet ..they are giving me silly excuses & today the courier company guy came 1Km far from my house & called me to tell that i need to come there to pick my parcel so i told him that i get every time parcel in my house but he said that i need to come there to take it otherwise he cant deliver it or he is going to give me after 3-4 days ...it is so disappointing after waiting for such a long time & you cant get your product while you are waitng for it so eagerly...please help me...[protected] [protected]@gmail.com

Sir/Madam, I brought a BlackBerry z10 charcoal black mobile on 22 September 2014. Now my mobile is not getting on. Battery is gone. Then called your Customer service department, they said that go to the BlackBerry authorised service centre. So I went to the authorised service centre, near ammaniammal school, Rs puram, Coimbatore, Tamilnadu. 641002. They said that there is no manufacturing warranty available for this mobile. So again l called your service department stating the issue. They registered my complaint and asked 3 days to clear the problem after 3 days I didn't get the call from you. So I called again. Again they registered my complaint and again asked 3 days. And after 3 days I get call from your technical department, they said that they will clear the issue and call me within 3 days. But I didn't get a call from you. So I called again. Then they say that the WS retailer accepted for the replacement and to clear the warranty issue and they that I'll get a call from the retailer within 2 days. After two days also I didn't get a from the retailer. So I again called u your customer service department. They again said that the retailer ll call you anytime. Again they asked three days to resolve this issue. This is being repeated for more than 15 days. But still I didn't get the solution. So please give me the solution for this issue within 24 hours. Otherwise I'll post this issue in social media and network and also I ll complaint to the police station and send to the notice to you because ib have no other way to find the solution. Take this as serious issue or you have to face the consequence.

I ordered for two black color Nilkin flip covers for moto-e, as I hv two of these phones. Both the covers I got were of grey color n without screen guard. They hv charged me for screen guard also. I asked for replacement of both covers from the company, their guy came twice but didn't replace bcoz they wanted screen guard also. When I only got cover then hw will I return the screen guard ? Replacement guy took the replacement package back n asked me to call n complain. When I call them, executives lie n say v'll replace at the earliest but nothing happens. Its over a month nw. I request u all not buy any of these products from flipkart, they r nw in a cheating n mal-practices mode. Flipkart, pls refund my money asap. Hemant Bhartia Mob: [protected]

Sir/Mam My order No of the flipkart product is OD[protected]. I am receiving fake product every time. The product is not as shown in the images of flipkart neither the company tag for which i had ordered is mentioned.The company tag is different.Despite of constant reminders the delivery is not up to the mark. Customer care is also not responding. An early action on this shall be highly appreciated.

Dear Sir Order ID:OD[protected] Item:Karpine Flip Cover for Asus Zenfone 4 A400CG I have enclosed my Acknowledgement Copy of Return receipt.As we disused over the phone. already its taken more than 20 days. we want the return payment immediately. do the needful. -- REGARDS, KESAVAN.G [protected]

hi i buy ed one moto g mobile in flipkart that time one offer is there any SBI debit card 10% cash back it will deposit with in 27 th september but it's not deposit so i called to flipkart custmor care they are told to me already money is deposited please contact at bank i take statment on bank but there is no transaction so again i called to flip cart but they are telling different answer like there is no offer, and we are not responsible for cash back so please take action on this otherwise custmors will loss confidance on flipcart

Being working for a newspaper, I have been receiving compaints for various issues like jacked prices to show lucrative offers, product advertised by splash of full pages and even double spreads in prestigious newspapers to gain eyeballs which were absent and drained from site before the papers reached the customers. Delivery and moneyback issues. Well after all that hoopla going, I decided to do a ground check. I simply ordered an battery for my cell phone. The Samsung battery I ordered was well below the available market price when I did a simple market survey, They promised me a couple of days delivery and WOW the product reached well before committed date. Excellent logistics and tracking methods deployed. Mails n sms kept popping all the time to keep me informed for tracking my product. The cash on delivery method adopted by them gave me little doubts about any embezzlement. Just as my journalistic queried mind demanded, I asked a few questions to the delivery man who came in a commercial tempo filled with products, about the number of packets he normally delivered daily. The figures he told his logistics company managed were an eye opener. The company deploys approx 120 plus persons for supply management for the twin city of Chandigarh and Mohali (which nestles approximately 25 lakh people), delivering approx staggering 5000 parcels per day. He was buoyant about the galloping increase in numbers, more so of the fact that recently acquired myntra deliveries are excluding these numbers. Well this translates to one in 500 person in buying a product daily in this advanced cities. But once I opened the packet, I found that there was no bill attached and the samsung battery just wraped in a bubble sheet without any samsung packing. I wondered if all is well. I took of my existing battery from phone and after fully charging the new battery i found out that it drained the last 40% of its charge in less than 20 minutes of non use (something which my so called obsolete battery did in 5-6 hours). I repeated the charging-discharging process a couple of times, but with no different result. I went to the nearby samsung service shop, but they told me that the products sold by these sites are not covered under any guarantees or warranties. He could not even certify if the product was a genuine samsung product and more so even if the product was new and might be a product taken out from some old obselete phone. After carefully examining the plastic bag in which this product came (wonder if these are banned), I saw a mention that this is from some Harjeet Kaur of Delhi (not from Flipkart). It does not even have any Sales tax or any other mandatory detail. Flipkart logo is there on the cover. Well dozens of Questions flashed my mind. Are the products as sold by flipkart (or all these kind of companies) genuine? Are the prices and discounts genuine? Is the Goverment getting its dues? Is the customer taken for a ride? Are the regulations adequate? Any answers...? mail me at [protected]@gmail.com