Flipkart Complaints & Reviews

Placed my product on 10th of Dec 2014, and got it deliverd on 12th of Dec . When I have tried to switch on the phone it was not working so went on to call Flipkart CC to find out the replacement for the same. Called them on 15th of Dec to place a return request to refund my money or request for new piece and the response I got from them is "will resolve your issue in 24 hrs". So waited fro their call on 16 dec but no one called me so I have to call them again on the same day after waited for 24 hrs as per their timeline but dinot get call from them so waited till 17 th dec and I went on to call them but diappointed to hear from them again that have to wait for another 24 hrs. On the whole my waiting for 24 hrs is kept on going till today 20th of dec but no solution for my query. I don't know as what is the problem they are facing to resolve this issue. In this juncture a getting mails from them saying that The below mail I got from them on 15th dec as We regret to inform that seller has disapproved your return request for following items in the Order OD[protected].

I am surprised to today as flipkart also doing the same, today when I receive the BOX & open it in front of EKART courier person found no consignment is in box it's empty. This is prove that how they cheat with customer. Pl lodge a complain against this issue already i had paid for this but did not received the material. Pl help me... FLIPKART Order no : OD[protected] Order Date : 8th Dec'2014

Dear Sir, Reference Flipkart Order No: OD[protected] As I am a regular customer of flipkart (buying 3 to 4 items every week) and I do appreciate their fast and one the best service comparing to any other online shopping websites. But this week as I was outside office, I asked one of my office colleague to use my laptop which was at office to place an order for 2GB DDR2 RAM(2 Nos.) I did get the RAM but the bus speed of the RAM was 800 and was not compatible with the motherboard I am upgrading. I needed 533 MHz Ram and I requested for a change. The product specialist called me and as expected, he was rude and very plainly declined that he cannot exchange nor he can refund the amount. I am seriously not expecting this kind of behaviour from such a big online brand like FLIPKART. Please help me to get my money back as I had to pay cash from my pocket. Thanks and Regards Raghavendra [protected]

Dear Sir, My name is Pradeep Jajoo using [protected]@gmail.com id on flipkart. My Order ID is OD[protected] I need REDMI 1S which I had ordered on 8th december. You cant simplycancel the order after 11 days . The delivery date of the product was 18th dec. When I didn't receive the product I mailed Flipkart and was promised again that i will be delivered this product within 5-6 days. And today I got mail showing your appologies that your Courier Partner cant deliver the product to me. Whereas other product by Flipkart or Snapdeal, Amazon etc is being delivered at my place. Please... I dont need your appologies. Take necessary measures to deliver the product. I need it any how. How can u cancel it and make your customer fool ? Kindly change your shipping partner as other competitor like snapdeal amozon etc are delivering products to my place at right time. Now its flipkart problem to deliver the product. I hope you will do something regarding this.

Dear Flipkart team, My debit card misused some other persons, I reported to jaggampet police station i received F.I.R copy, and submitted to ICICI Bank and received transaction details(FLIPKART PURCHASED, 12, 999/- purchased ID: INN/FLIPKART.CO/[protected]/0) These are all process done with out my permission. I don't know exactly who were misused my debit card so can you please provide the customer details and also please stop product delivery. Please find the attachment of F.I.R Copy and Bank details statement. my contact number:[protected]. Account holder name:V.V.S.R Jogarao V Bank A/c :[protected]

hi, I have purchased Motorola E mobile via Flipkart online .it was going smoothly only one month after does not working loudspeaker as well as battery problem and inside speaker can not clear sound.what i will do. please advice me. Please take a strict action against them Regards Rishipal [protected]

I have ordered a Certification Book (CCIE Routing And Switching Exam Certification Guide (With CD) (English) 4th Edition) on FlipKart Online, the order number OD[protected] on 9 October, 2014 4:34 PM for Rs. 827 /- But the Paper Quality and Printing is really worst and letters on book can be wiped off with out hands....

Your distributor came in to deliver the order I had placed and well yeah there's only one thing I like to say that teach them some seller ethics. I mean seriously, he came with the product and I "SINFULLY" asked him to wait for some time so that I may go and get the money from the atm and he agreed, when I came back and called him again to receive the product he said to me, " madam you can willfully reject your order I have came far from your address now." Moreover he sent me message "please reject your order". If he couldn't wait, he shouldn't have agreed in the first place. He didn't have the courtesy to wait for a few minutes. You know what even if I ignore this, the way he talked to me, as if he was doing some favour by delivering something I had ordered.So, harshly seriously, is this the way to deal with your customers. You people our doing a tremendous job providing us with these online services but incidents like his really set you back. ID WSRC [protected]

Dear Sir, <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Please note that one Cordless telephone was ordered by mysun <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />Piyush Garg and payment is beingmade on line out of Axis Bank Account. We understand that the said packet is being delivered to F153 Managal Bazaar. Please note that there are 4 plot of the same number andthe packet is not been delivered to us at all. You are requested to please look into the matter and adv whohave collected this packet and what is his/ her contact number so that we cancontact to them or else ask your delivery boy to contact them and get it backfrom them. Please confirm your action, per return. Dinesh Garg F-183, Mangal Bazaar, Laxmi Nagar New Delhi110 092 Cont : [protected] Land Line 22441800

I have ordered two cell phones, Redmi 1s and Huawei honor Holly. Actually first i ordered Huawei honor holly then Redmi 1s. I log on to flipkart to cancel the order but it site exclaimed that if you will cancel the order for honor holly the Redmi 1s will also be cancelled. So i didnt cancelled the order instead i paid for it and thought that i would apply return request. But when i called costomer care the told that you cant return the product. I sont want Huwei Honor Holly pricing 7000 rs. Seeking for your Help. Phone is still seal packed with me in box.

Sir, i was purchased a Redmi back cover for my Red mi Note mobile, i provided shipping address "Hyundai Engineering and Construction Company, Behind Tilam Sangh, Rawatbhata Road, Kota, Cable Stayed Bridge Project ( Hanging Bridge) Kota, Rajasthan - 324010" and flipkart accepted to deliver item at this address, flipkart massage me since last two days that "your item will be delivered today before 7 PM" and next day when i talked to flipkart costumer care they said your order is cenacle because u did not accept item. when i was called to delivery person they said "i will not diliver item at your location, you have to come at my venue to receive this item" and talked abused also. (my order no. is OD[protected]. Please take any action against flipkart. Thanks Jeevan patidar +91-[protected]

I had ordered for a 3D projector, which is not up to the way you advertise, there is no clarity of picture, cannot get enlarged not even up to 20 inch. I am not at all satisfied with the product. Please look into this and revert. my email id: [protected]@hotmail.com - Mobile : [protected]. Ligy Varghese

i purchased a canon lens from flipart this is my order number - OD[protected] but they cancel my order without any consent this is a breach of contract due to this fraud i have to bear a very big loss my sis wedding event is on 25 dec they giving me delivery on 23 dec thats i booked . my photographer cost is 25000 if i dont give him this lens than he will cancel my order and amount will go waste. i need a help and need a conpensation from flipcart either they should give my order on time or give my compensation. please help me i really stuck in this blunder . please help me out. contact info anshul dadhich [protected] [protected]@gmail.com kota (raj)

I ordered an item worth rs 5490 from flipkart but received an empty box inside it. the item i ordered was a Ray Ban Aviator glass but what i got inside the package is an broken sealed box of Ray Ban and a pouch for the glass. i didnot expect such fraud activity from flipkart.

Important mainly because of the people in the conversation. Click to teach Gmail this conversation is not important. Trash x rajhu rajDear sir Customer is waitting since very long 8/11/2014 he has lost his patie... Dec 5 (10 days ago) Dear sir Customer is waitting since very long 8/11/2014 he has lost his patie... Murali Dharan <[protected]@gmail.com> Dec 10 (5 days ago) to rajhu This message has been deleted. Restore message Hi, I have recived SMS saying that my mobol MI 504 SR No 10100832EB0194 is ready, I request you that I can collect My Mobil from your center. If it is ture just mail me or massage me to my number [protected]. Thankyou Best regards Muralidharan.C Reply Forward Murali Dharan <[protected]@gmail.com> 8:55 AM (3 minutes ago) to me Hi, I had been to collect my mobil from spice service center I found that now the battery is dead, when had given the mobil had Informed to the spice service center that mobil is the problem. Now again for replacemant of battery your end ahave taken alsmost four days up but till know things are not getting solved. Please do the needfull to me but I really dont know what to do... Only way is complaint in consumer forum Thankyou muralidahran

HI FLIPKART TEAM, THIS IS MY LAST EMAIL TO THE TEAM . Neither do i have the product nor the reverse product and the money has not yet been sent to the wallet . The last mail your stupid unprofessional team made was 10 dayd back !! does the service industry take this long ???? i need immediate action and this is harrassment to the customer !! ALL THIS IS PERTAINING TO THE HARRASSMENT THAT THE TEAM HAS CAUSED ME ( AS A CUSTOMER ) WHEN I PLACED AN ORDER USEING A COMBINATION OF COUPONS ALONG WITH THE CASH PAYMENT FOR OVER 4000 RUPEES. tHE WRONG DELIVERY WAS DONE AND WHEN REQUESTED FOR THE EXCHANGE, THERE WAS A FRAUD DOEN BY THE FLIPKART TEAM ALONG WITH THE COURIER PARTNER TEAM ( EKART ) . THERE IS AN EXCEUTIVE CALLED BIRENDER MANDAL WHO PICKED UP ALL MY 4 PRODUCTS FOR EXCHANGE ON 27 NOV AND DID NOT DELIVER IT TO THE TEAM . WHEN SOMEONE CAME TO DELIVER MY PRODUCTS ON 2 DEC, REFUSED TO HANDOVER SINCE THEY WANTED EXCHANGE BACK . POST WHICH THE CUSTOMER CARE EXECUITIVE ( ANKIT MEHTA ) ALONG WITH A GUY CALLED SAURABH ASSURED ME PRODUCT DELIVERY BY 9TH AND TILL DATE THERE IS NO COMMUNICATION . IS ANYONE RESPONDING OR SHOULD THIS BE TAKEN TO LIVE MEDIA ????????????? Either action my mail since its been 4 weeks since i placed the order or i will be setting up a meeting with the CEO On Fri, Dec 12, 2014 at 8:59 AM, Flipkart Customer Support <[protected]@flipkart.com> wrote: Hello, Greetings from Flipkart.com! Order id: OD[protected] We sincerely apologise for the inconvenience caused due to you. We are extremely sorry to inform you that as the product is [ permanently discontinued United Colors of Benetton Solid Round Neck Casual Women's Sweater ] [ product is out of stock L'mode Women's Shrug] hence, we are unable to give you th exchange product and the other one United Colors of Benetton Solid Round Neck Casual Women's Sweater this we have processed with the exchanged product it will be delivered on or before 18 th of December. We agree that you have been expecting delivery of these products but we apologize that we are unable to deliver this product we will refund of both the products value [ 1399 and 430 rs] within 24 to 48 hrs towards your wallet balance. Which you can use for your further purchase form Flipkart.com using W.S Reatil. Incase if you need this amount to be transferred towards your Bank account please mail us your bank details so that we can process with the refund. Hope you will understand and get back to us. We appreciate your patience regarding this matter. Thank you for choosing Flipkart.com Please write back to us should you have any other questions or need further assistance. Regards, ankith.mehta Customer Support Incident History Customer By Email (.)11/12/2014 12.40 AMHi As confirmed by a customer care executive yesterday that I will receive all my 4 items ( 2 sweaters o[censored]cb and 2 items of l mode brand) . However I have only received one product today which is an l mode shirt. Please update me by when I will recwive the rest of my 3 products. The order history is 3 weeks old.pleas update asap . This is a delayed process and as my other e mail ..pls understand that the ither 3 products have been under some fraud by e kart since they have my returned items but are not accepting the same. I will not wait anymore to take up the issue with your ceo and also with the consumer court against all jnvolced. You are harrasing the customer and I have already paid over 4000 rupees for all my products. On Dec 8, 2014 6:05 PM, "anjali kapur" <anjali.[protected]@gmail.com> wrote: > Hi team > > This is a case of fraud by e kart since their delivery boy birender mandal > picked up 4 products ( 2 ucb sweters and 2 l mode clothes ) on 27 nov 2014 > and when 3 guys came on 3rd dec 2014 they could neither trace the man > calked birender mandal and nor my retyrned products. > My products have costed me over 4000 and all payments have been made to > flipkart and now you are triubling the customer. If I do not receive my > products in the next 24 hours I will lodge a police complaint against and > drag you to consumer court for harrasing customers... e kart and flipkart > specially bitender mandal and saurabh ( manager at e kart eho has been > confirming that theybhave received all the products) . > > Thanks > Anjali > On Dec 8, 2014 8:39 AM, "Flipkart Customer Support" <[protected]@flipkart.com> > wrote: > >> >> >> > Customer By Email (.)08/12/2014 06.10 PMHi team This is a case of fraud by e kart since their delivery boy birender mandal picked up 4 products ( 2 ucb sweters and 2 l mode clothes ) on 27 nov 2014 and when 3 guys came on 3rd dec 2014 they could neither trace the man calked birender mandal and nor my retyrned products. My products have costed me over 4000 and all payments have been made to flipkart and now you are triubling the customer. If I do not receive my products in the next 24 hours I will lodge a police complaint against and drag you to consumer court for harrasing customers... e kart and flipkart specially bitender mandal and saurabh ( manager at e kart eho has been confirming that theybhave received all the products) . Thanks Anjali On Dec 8, 2014 8:39 AM, "Flipkart Customer Support" <[protected]@flipkart.com> wrote: > > > Response Via Email (ankith.mehta)08/12/2014 08.39 AMHello, Greetings from Flipkart.com! Order ID: OD[protected] We sincerely apologise for the inconvenience caused due to the delay in arranging the reverse pick up. We tried to reach you on the contact number [protected] provided to us regarding the reverse pick up of the damaged/defective item. However, there was no response for the same. As you confirmed pickup is done for 4 products kindly revert us back with the acknowledgement receipt so that we can process for the replacement as we got an update from our logistic partner stating pickup is done only for 1 product. We look forward for your reply. [---001:003655:45541---]

My Name is Tamilvani, I did boughtA K A 600 tracking ID: FMPC[protected] by filpkart a one week ago... There are lots of problem in phone. 1. Speaker not working 2. Volume sound very low.. So requesting you to please replace that phone... Regards Tamilvani Add : No: 18/35, 16th street, Ashok Nagar, ch - 83 Mobile No - 91+[protected]

I bought a Moto G on 21/6/2014 form Flipkart.Billing Details are follows. Order ID: OD[protected] Order Date:[protected] Invoice Date:[protected] VAT/TIN: [protected] Service tax #: AAACW8725FSD001. On 24 Nov 2014 suddenly it stopped working, and I approached a customer care center in kochi. They told me they will register this and will return only after 15 days because the parts should come after my complaint is registered. After 15 th day they given back my phone and told the board got replaced, when I reached home I checked it and found out that it only 8GB phone. Again I went to the same service center they changed the board at that time itself. It worked fine for one week and again the sound is lost. Again i approached the same service center in kochi, they told me i have to wait for 7 days to get repaired. Why this much time required to correct the phone. I am not rich enough to buy this type phone. Please do the need full. My Mobile phone number is [protected] and Email ID [protected]@hotmail.com

I have booked an mobile with an order ID OD[protected]. When I booked the order status was confirmed &amp; Flipkart was debited money from my account. Also I got an confirmation mail &amp; message from flipkart. After a while my flipkart page showing as payment not received for that Order. On contacting flipkart they said to contact with bank &amp; bank also confirmed that the money was successfully transferred to flipkart . But still flipkart saying my transaction was not successful.

Hi I brought product on 03-dec-2014, and the product is not working from 16-dec-2014, if i call to customer care they are telling that 10 days warranty policy has been expired. Meantime i went to service center, service center people denied to do service because they will not do service for the online product But your people are telling to go to service center. After explaining to your people that service center people denied the service, then your people are telling that they will take the complaint, and i have to wait until 20-Dec-2014 And one more thing that when i am giving the complaint that non of the option is working like service people not providing the service and why need to wait until 2-Dec. immediately one of your customer service people [ Mr Sunil ] cross questing and validating me that when i am giving the complaint that sunddenly your you went to service center, when you did the complaint, when you brought the mobile, This is the way you are providing the service to customer, really bad service i never this kind of service from the flipkart, if you are not delivering good product, please stop providing service to the customer, You are not providing good product and even you can't able to have good service center for repairing the product one thing I need to mentioned here I am going to file the complaint on flipkart and i am going to post the comment in Twitter and Facebook and all watch able sites in online Surely you have answer for the bad service which you have provided to me