Flipkart Complaints & Reviews

This is to bring to your notice for further action. I have received product under the order number OD[protected] Iway Iphone5 lightning cable 8 Pin USB charger today and is not working. I have contacted your toll free number once they asked me to call again as delivery status was not updated in your system. Since the product sent is NOT working please send us the replacement of the product and please arrange to pick up the faulty one back. Thanks Shubhashish Ganguly [protected]

I bought the Mi3 phone on 24th July, and it started giving voice call quality trouble. I thought issue is with settings or with my 3G services. etc and 1st tried to rule out 3G issues if any. While i do that, my 4 weeks standard return duration was over. I was struggling so i started calling Xiaomi customer care and lost again weeks in doing taking backup, Wipe Cache, Wipe Data, Wipe full Data etc. Finally i called Flipkart and escalated issues. I was suggested by Xiaomi and Flipkart customer care to visit Xiaomi service center. Now since 16th Sept my phone is with Xiaomi service center "Satyam Communication, Noida" with no support from Xiaomi. They are telling me issue with motherboard which need to be replaced. Service center has no clue when they can address issue related to this phone now even after 6 days, phone is in their custody. I am fed up receiving mails from Xiaomi asking to keep patience, we have forwarded your query to concerned departments, where as Flipkart calling me stating we will address your issues in 2 days since 8th September. After every 2 days they change the date of resolution for next 2-3 days. 1st date was given as 10th 2Pm, then 12th, then they stated resolved, without providing any resolution. I called/wrote again, so they gave me date of 19th, then 21st and now i heard as 22nd . Now i just got phone call from flipkart stating you have to wait more as we are working on it. Never seen such a pathetic response from any company as i see from Xiaomi. Very casual, careless, un-professional response like have patience, we are forwarding your request, service center will take care etc. Seems they have understood, their shop is getting closed in India as everyone having Mi3 is complaining for specially voice call related similer issues. I have lost hope in getting any resolution from Flipkart and Xiaomi in last 20 days. Regards Deepak Kumar

Hi This has reference to below order numbers: a. OD[protected]tracker status - out for delivery since 19 Sep 2014) b. OD[protected]tracker status - out for delivery since 18 Sep 2014) As per online tracker, both products are shipped to Hyd (the destination) and is out for delivery for the last 3-4 days and till time we have not received the product. Product has crossed the expected delivery time mentioned in the email from Flipkart. Please confirm when can I expect delivery of my products. I have raised compliant to flipkart customer care as well, however, promises given by customer care is also not met.

i will make a order in flipkart in dated september 11, 2014. and the delivery date is before 20th sep, 2014. but not get my booking items till now. order no - ODA[protected]DUUDA00 The shipment was sent through: Ekart Logistics Shipment Tracking ID: FMPP[protected] purchase price - Rs 690/- Regards, Binit Dalmia [protected] [protected]@gmail.com

Hi, We had ordered for a black coloured Samsung S-Duos cover, but what is delivered is white. We already raised the complaint long time back but 0 response. The details are as follows : OD number : OD[protected] KolorEdge Cover for Samsung Trend Duos s7562 (Black) - But White is given instead of Black. The complaint being raised long time back there is no response, hence we are frustrated with Flipkart service and almost lost trust in Flipkart. Request you to immediately refund the amount and take back the product. Regards Senthil

Dear Sir / Madam I am One Item Purchase Item Name data cable code0D[protected] this Item my mobile not suitable I am call customer care information then same item next 3 day after coming I am not received yes day filpkart email id my Bank Account number send no responsible today call customer care at 8.20am marring that person voice bricking then that person call salient 5 to 10 minis attend my call cut so your citing my amount repent Rs 113 A/C No [protected] I.O.B Bank this my last Complaint Thank you Wr S.Madhan Mob:[protected]

Wost shopping experience ever with any online shopping portal. I was eligible for Rs. 500/- off in 750/- as flipkart student offer, but suddenly they denied to allow me to avail the offer before offer termination date and reduced the amount to 150/- from 500/-. Flipkart customer care is worst in helping a customer and best in harassing them! Anyway I placed a order for Philips PQ202 Shaver For Men using 150/- discount and waited for 10 long days before they cancelled the order so that they can eat that 150/- too! I called and mailed them several times with no sort of help from their side. If you donot have the strength to give a discount, then why do you show up the offers to sell an item and increase your publicity? Now I am ineligible for taht 150/- off too as flipkart itsel[censored]sed the offer on behalf of me and using the shaver by some flipkart agent! Ya!! They mailed me that they have lost the product!NEVER GO FOR FLIPKART AND NEVER BE MESMERIZED BY THEIR STUNNING OFFERS. They are all fake and you never can avail in reality.

WSRP[protected], Order placed on Sep, 17th. After placing the order, very next day ( 18th sep )i received the msg that mentioned material outside for delivery. the same i have not recd material and not even single call from your end. Next day ( 19th sep ) morning also i have recd the same msg and also i have not recd material and not even single call from your end. Today( 20th sep ) i called up your customer care, they said your area is outside of delivery area. if my area is outside of delivery area it has to be mentioned while placing the order with pincode. Now, i want my material today itself before 7 Pm. Pl do the needful. Ask the delivery person to come near any of delivery area

Hi, i ordered the football through your website order number is ODA[protected]OYUBW00 thinking that flipkart is the best shopping website to shop online but my mistake that looking at the picture on your website i ordered this football thinking that it will be standard size but i received the small size and i calld ur customer care to return or to exchange that or to replace that whatever is possible. Because that football which i ordered is of no use to me and i just wanted the replacement or exchange with standard size not the moneyback but customer care told me this doesnt come under our policy and i was like shocked to hear this...is this the way you do business and scam people..i feel like i got scammed by you guys and wasted my money shopping on your website. this is the first or second time i shopped on your website i am sure i am not gonna shop anymore on your website and won't suggest my friend either. i want this football to be return or exchange with the standard size or put the money in my flipkart account so that i can order another football, else i will take this case forward on a serious note. And i ordered another football of nivia on 15th september and spent another 500rs and this time i got the defected football and did not get any pin, i am such a big fan of football and i spent my whole day searching for pin at the local shops but couldn't get it anywhere.

Dear Sir, I am Rk Tripathy for the fast time I was a wish to book something through you. So two weeks before I was booked one GSB 500 RE Smart Kit on the name of Mr.K Srinivas through you. Fortunately the item was delivered on 15.09.2014 at Flat 3/A, Pratap Tower, 7 Extention Road, Sonari, Jamshedpur. Though I was on tour yesterday I opened your carton package. Fast I found, the carton packaging was not proper & the sealed rapper of the box was cut in condition & secondly, I found two important item was in missing; they are one is Adjustable wrench 2nd is Combination plier. So here with I requesting your good self that, kindly have a necessary thoughts about this indiscipline. I don’t know what will be your next steep & your decision about refund my missing items, but I have great hop & confidence that Flipcart like organisation will take a necessary steep about my issue. Sir this is for your kind perusal & necessary action please. With regards, Rk Tripathy Jindal house, jalaram medical store Chakradharpur, west Singhbhum jharkhand Mobile no. [protected]

Hi, I placed and order for an original samsung earphone but you all cheated and provided wrong product to me. I tried to contact your customer care they are also making fools and not providing any solution. Thay are not providing any solution till now.The details are given below. Flipkart.com Download APP TRACK ORDER CANCEL ORDER FREE & EASY RETURNS CUSTOMER SUPPORT Hi Vinay Sharma, Greeting from Flipkart! NICEDEALS has shipped 1 item in your order OD[protected] You will receive your shipment by Monday, Sep 22, 2014 The shipment was sent through: Ekart Logistics Shipment Tracking ID: FMPP[protected] TRACK YOUR SHIPMENT Tracking ID may take up to 24 hours to get activated. The following item has been shipped: Seller: NICEDEALS Samsung SAMEARWHT Wired Headset Item Price Rs. 390.00 Qty 1 Subtotal Rs. 390.00 Delivery by Monday, Sep 22, 2014 Amount Paid Rs. 390.00 THE SHIPMENT WAS SENT TO: Vinay Sharma 9990... H.No. ... New Delhi - 1100.. IN-DL Thanks, Vinay Sharma

Poor return policy They name it Happy Return Policy I ordered the mobile and was not satisfied with it so requested for return. Their reply was that request date is beyond the return period (when i repeatedly told to check they told its in date). Then told to go to service centre. I dont understand their policy for return when they cannot comply with it Order OD[protected]

I purchased the product Redmi (1S MOBILE) All I can say is, this device looks awesome on paper. In reality it is such a disappointment. I am writing this review from the perceptive of a normal user not of a product tester. My only intention is to intimate my findings to prospective buyers hoping that it will be helpful to them. I am using this product for 5 days and it gives me one hell of a headache. If I just use net on this phone for 20 minutes (I mean simple Google surfing, E-paper reading, nothing much) this device (specifically at the portion close to the primary camera and then spreading eventually even to the screen glass) becomes super hot. People, it is not just warm, I say, it becomes a supernova not exploded. When I say hot, just imagine, you can feel the heat on your palm for at least 3 minutes or so after you leave the phone somewhere. Now about the battery, It does mostly drain, yea, if you wonder, it also does the intended work while draining :) But I am so worried that the battery will die soon, I just keep it locked all the time :) What a useful piece. In 10 minutes of minimal use I am sure it will drain at least 2%. I don't want to write much on RAM because I am not an expert on this. But all I can say is, at many instances, apps get closed just like that. With my limited knowledge, I believe, it has something to do with poor RAM management of the device. At last, I really do hope that MIUI will soon release a ROM update which will solve some of these issues. I am even ready to buy a higher capacity battery if Xiaomi offers one at a reasonable price. I would also like to state some positive points about this phone. Despite its weight, this phone does not look cheap at all. The display quality and camera quality is very good for this price. If you by any chance read my review, please do check also with other users on performance of this phone before spending your money. Thanks Purushotham Reddy

Sir, the above said book amounting to Rs.270/- which I received from your Company has already been paid by me in full. But due to date of publication of book on 2013, I returned the same to your Company and my returned request was accepted by your Company. But my refundable amount of Rs.270/- is not return to me and deposited in Flipkart Wallat Account. Now, I wanted to purchase some other goods from your Company from that amount of Rs.270/-. Therefore, it is requested you to kindly give further direction and procedure for doing the same please. Yours sincerely Miss Junmoni Nath O/O the Inspector General, SSB FTR Hqrs. SSB Guwahati H/No.345-Nikita Complex, G.S. Road, Khanapara Guwahati-781022

i had orderd for a skullcandy headphones hesh 2 chelseafc edition(order no. OD[protected]), the box was tampered with, the seal was broken, the product was removed by the seller, there were 2 scratches on it, .this is completely none acceptable.

HI my name is Debakant, I have ordered a TV32 inch..the order ID was (OD[protected], I was promissed that it will be deliver on 20th sep but when I called on 19th sep to know the status of my order.the customer care agent said due to some isssue it can not be deliver on 20th.but what is the reason, ..nothing...and aging when i asked rudely he said yes you will recieve it.but i asked to speak the supervisor, , , he said you will not recieve the order on 20th...thaen why the 1st agent misguide me... flipkart just making customer ful.beaware guys

I ordered 2 book on 10th sept. One book i collect from the bluedert centre, but when i go to bluedert centre for 2nd book, they told that they will deliver the order, but the other book is still not delivered by bluedert. I have seen the expected date of delivery is 16 th sept, but they are still not delivered. Previous time also they have done so late, they are so lazy, so i want you should take strict action against them. My order no is ODA[protected]TULWY00 . And bluedert way bill no is [protected]. So i want you guys should tell them these things.

Order no: ODA[protected]YGNIE00 purchase date: 6/9/2014 receied date: 10/9/2014 by BlueDart courire 1) I had ordered motorola G -2 from flipkart and now the phone is heating up. we had called customer care on 17/9/2014 and she said the technicial will call you within 24 hours but there is no respond yet. today (18/9/2014) i called customercare but she told our server is down. I request please change my mobile handset as sson as possible. My Mobile no: [protected] and mail id: [protected]@yahoo.com 2) As per advertisiement in Times Of India i had talked with customer care regaring the 6 points that has been mentioned in the paper she told she will mail me full information about that but taht also not received to me yet 3) and please mail me the hard copy of bill also as they were not given us the hard copy of the bill

I have bought my cell phone in first week of June and undoubtedly it is a good cell phone but the problem is that the charger provided with it is not working properly and even earphones and aux port is not working . please do the needfull as the have no other charger to chager my cell phone better and faster . i hope this helps me in a week

Hi I have purchased a ASUS mobile on 11 September, 2014 3:36 PM, and it got delivered on 13th September and the battery was dead so it was not switching on so I after some hour it got full charged n got switched on. And after that I realised the microphone is not working properly . That means when I am making a call from that mobile the next person is not able to hear my voice, he only hearing some cracking sound. so immediately I called to the customer care of flipkart and inform them and the guy initiated my complain and gave me one case-id of[protected] and asked me till 16th September i should get a call from flipkart concern dept . But I did not get any call from them till 16th, then i called them on 16th, they told sorry for inconvenient and you should get a call by end of the day. But i didnt get any call from them.And i clicked on the retrurn option or button on 16th, still I didn't get any call from flipkart. then i waited till 18th of september and i called them by 3 o clock and one person (named jessica)picked up that call and she tried to convince me to wait for end of the day n she was raising that issue to concern dept. And she gave me one case-id[protected] and she told me to wait till 7pm, because i asked end of the day means till what time i should wait. And again after some minutes i thought i should ask them any different way is there to make it possible to solve my issue. so i made a call to them again. And this time one guy called shakib picked the call he again told me to wait for end of the day then i asked him tell me the end of the time then he told 9 pm. then i asked her jessica told me 7pm is the last then he told it was a mistake from her end 9pm is the right time.then he told he also escalated it to senior dept so i asked give the new case id then he gave me the case id which one given by Jessica, then i told him i[censored] updated the issue it must create a new case-id but he told no for same issue id remain same and even it was not created by jessica it was created on 16th, on that day i have only called them and asked for why i didnt get any call . then i asked him jessica told me to hold for minute n she only generated this case id, then he told sorry it was again her mistake.then i found something fishy so i asked him to give the phone to his superior staff. then he asked me to wait n hold for one minute. and i waited for some more minutes even n suddenly call got disconnected. Then i felt like looser n again i called that no this time vinod named person picked the call n he told me he only can raise the issue and i have to wait till end of the day. so i asked about that case-id[protected] when it generated he told it generated on today i.e 18th not on 16th as per shakib, and that also by jessica. So in this dynamic way the flipkart customer care people are playing with customer. They can spell untrue information but customer cannot angry.the customer has to speak in a formal way.