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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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J
Jayati Datta Gupta
from Siliguri, West Bengal
Oct 6, 2014
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Order Cancelled Automatically

Address: Kolkata, West Bengal

Today I ordered a mobile Moto E MRP: 6999. Its offer price was Rs 1500. The order had been placed and I had received confirmation sms notification regarding the same. But at 9.14PM the order got automatically cancelled with no proper explanation what so ever. This should be purely considered as Breach of Contract ! Thanks and Regards Jayati Datta Gupta Contact: [protected]@gmail.com...
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PnmPam
from Amla, Madhya Pradesh
Oct 6, 2014
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Address: Pune, Maharashtra

On this much hyped "Big Billion Day" on Flipkart, I placed a successful order (OD[protected] and for some time I was feeling "Lucky", however, in around 5 hours, I got message/mail from Flipkart saying order is cancelled, sorry for inconvinience. What A SHAME!!! how can they claim being number 1 online shopping site and if they cant handle the pressure of orders, why they keep such "Big Billion Day" event? Most funny thing about this big bilion day was that orders can not be cancelled or refunded by customer ... and flipkart did the same... Very disappointed... Online Shopping india still has long way to go!! Shame You Flipkart,
Aug 14, 2020
Complaint marked as Resolved 
This time a worst experience with Flipkart.

I have ordered "American Tourister X Bag" and "Retina RTC16 Car Neck Pillow" during an offer period.

https://www.flipkart.com/order_details?order_id=OD[protected]&src=od...

I received "Retina RTC16 Car Neck Pillow" correctly. But flipkart has cancelled "American Tourister X Bag" due to incomplete address. Flipkart is asking me to do a fresh order in higher price.
Tell me a single reason why I need to do a fresh order by making some loss in my end.
It was not my fault. If the address is incomplete then how come the orther item got delivered.

Courier person did not call me a single time. I called up them and they were ready to skip it. But in mean time Flipkart has cancelled the order.

I need the item in same price which I have ordered earlier. Or else I will log complaint in consumer forum.
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    Nikita Kanchan
    from Mumbai, Maharashtra
    Oct 6, 2014
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    Address: Mumbai City, Maharashtra

    I just received a message on my cell phone that I have ordered a Moto G second gen phone! But I havent ordered any! I believe it was a hoax order!!! This is my order no - OD[protected] I cannot cancel the order as they have some big billion day thingy! It is a COD order. How can I cancel it? I tried contacting their customer care but in vain. Someone pls suggest
    OD[protected] pls cancel this fake order ...
    It's ok don't worry . . . .when the guy come at your home . .tell him you didn't place this order and you don't want this nothing much worried about that . . . Because it's COD . . Means cash on delivery . . . So that's fine
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      kunaltaneja
      from Gurgaon, Haryana
      Oct 6, 2014
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      Address: New Delhi, Delhi

      I have placed an order for television on flipkart and they showed that this TV could be shipped to my location. After successfully placing the order and making full payment Flipkart cancelled the order automatically without my permission. The reason I say they cancelled my order is because their policy is that customer cannot cancel the order. They did not bother to pick up my calls or reply to my emails. On top of that they will take full 8 days to refund my money. This is also not the case of out of stock product as they increased the price of the product again by 5-6K and put it up on their website. They purposefully cancelled my order because i got it in the deal. So, then again after talking to customer care they told me to place the order again.
      Aug 14, 2020
      Complaint marked as Resolved 
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        S
        sandesh38
        from Mumbai, Maharashtra
        Oct 6, 2014
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        Address: Mumbai City, Maharashtra

        Hi sir, Today while I was trying to order MotoE on Flipkart.com two orders were placed automatically. This might have happened because of server problem. I request you to cancel any one of the following order with order id. 1. OD[protected] 2.OD[protected] Thank you.
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          Kavya Kainth
          from Budaun, Uttar Pradesh
          Oct 6, 2014
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          Address: Chandigarh, Chandigarh

          I purchased Samsung 32 inch LED TV today in exchange offer of yours as a guest user . I got no invoice of it in my mail and amount of Rs.18, 040 has been deducted from my account. I don't even know my order Id . Please send me my invoice asap
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            pradeep_hosakoti
            Oct 6, 2014
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            Address: Pune, Maharashtra

            Whom So Ever It May Concern, Dear Sir, I have ordered one MotoE phone through flipkart without knowing the fraud and defective product sale through flipkart. I got the product after opening it, I had a big shock, the product was defective and back cover was not fitting. I raised a complaint but they said back cover will be sent separately, I got back cover again that was not fitting. I called the customer care, but those guys were ridiculous.. no customer orientation. I am literally disappointed and I want my money back. Since I dont want any product from FlipKart now. Please consider this complaint on priority and take some actions on these fraud FLIPKART. My order details: Order number: OD[protected] Name: Pradeep Email ID: [protected]@yahoo.co.in
            Aug 13, 2020
            Complaint marked as Resolved 
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              Nehankit
              from Bhopal, Madhya Pradesh
              Oct 6, 2014
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              Address: Pune, Maharashtra

              Hi, I have placed the following 2 orders in the morning and payment has already been done through credit card:- 1. Sony BRAVIA KDL-32W700B 32 inches LED TV Order id:- OD[protected] Amount Paid: Rs. 29900 through Credit card 2. LG MC2883SMP 28 L Convection Microwave Oven Order ID: OD[protected] Amount Paid: Rs. 12990 through Credit card After paying the above said amounts I didn't get any confirmation SMS or email but amount has been debited from my card. When I enquired, customer care told me that my orders have been kept ON HOLD. They told me that I will get any confirmation call soon but its almost end of the day and no call till now. he was not able to answer me properly when I asked reason for keeping ON HOLD. By the way why a confirmation call is needed if amount is already paid to them. Also my order have been wiped out from the orders list and customer care said he don't know. FlipKart delivery team please look into this. Kindly deliver the products on time to the customers and train your customer support team further to resolve our queries. Regards, Ankit Jain
              Aug 14, 2020
              Complaint marked as Resolved 
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                nikita111
                Oct 6, 2014
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                Address: Mumbai City, Maharashtra

                I have placed an order for television on flipkart and they showed that this TV could be shipped to my location. After successfully placing the order and making full payment Flipkart cancelled the order automatically without my permission. The reason I say they cancelled my order is because their policy is that customer cannot cancel the order. They did not bother to pick up my calls or reply to my emails. On top of that they will take full 8 days to refund my money. This is also not the case of out of stock product as they increased the price of the product again by 5-6K and put it up on their website. They purposefully cancelled my order because i got it in the deal. So, then again after talking to customer care they told me to place the order again. I did the same and again flipkart has debited the money and not given me any confirmation if my order will be fulfilled or not. I am now stuck with huge credit card bill which I have to pay in 5 days and Flipkart won't refund my money before 8-10 days. I am also attaching proof of the same. What a full load of cow dung this company is !!!
                Aug 14, 2020
                Complaint marked as Resolved 
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                  gokul555
                  from Hyderabad, Telangana
                  Oct 6, 2014
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                  Address: Ernakulam, Kerala

                  I made a payment an amount of 19998 through SBT & AXIS debit cards ending 7111 at 11:23:39AM to buy two asus zenfone 5.Even though amount got debited from debit card, order was not placed. Tried reaching your customer care number but it is not working today. It was really a poor poor service from your side. Request to reach me as soon as possible.Please check on this and revert me back so that i can order again if order is not successful. Also suggest on the refund as the amount is already debited.As per the message received from SBT: Rs.9999 was spent on your SBT Bank DEBIT Card ending 7111 on[protected], 11:25:02AM through mobile number [protected] pls reply
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    mehulach
                    Oct 6, 2014
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                    Address: Bangalore, Karnataka

                    I ordered MOTO E this morning at 10:04 A.M. Payment done successfully. Money debited from my HDFC credit card. Received message from HDFC that Rs. 5499 spent on MOTO E for merchant Flipkart at 10:04 AM. On the other hand, order ID not generated, order is not shown at all on "my orders" tab. Flipkart customer care call is getting disconnected automatically. Mailed twice to CC though no replies yet. Please resolve the issue at the earliest so that I come to know that do I have to order again or not. Feeling helpless because of Big Billion policy of *No cancellations *No Refund. Ordered with registered number [protected]. - Mehul Acharya.
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      aditi_pal
                      from Gurgaon, Haryana
                      Oct 6, 2014
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                      Address: Lucknow, Uttar Pradesh

                      Today I placed an order on Flip kart of Rs. 3710 and bought hair styler, three books and micro sd 4gb external card and two mobile covers. After payment was transacted from my debit card I waited for order to be generated but did not receive any msg on my number [protected] or email on i.d en.[protected]@gmail.com. I tried to track my order for a long time, after about two hours my order was cleaned and it kept saying I havn't shopped or purchased from Flip kart. Please process my order immediately or provide refund. I am very angry and dissappointed by this poor Flip kart experience. Please look into my complaint immediately and process my order without further hassles. My name is Aditi Pal...please do contact me immediately regarding the refund so that I can place a new order or process my old order.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        V
                        vineetksharma
                        from Kolkata, West Bengal
                        Oct 6, 2014
                        Sep 5, 2023
                        This thread was updated on Sep 5, 2023
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                        Resolved

                        order placed but not showing in order history

                        Address: Bokaro, Jharkhand

                        Order placed for red I 1s and Asus zenfone 5. The amount was deducted an orders displayed in order history but after sometime the 02 items i.e. 1 redmi 1s and 1 asus zenfone dissappeared from order history. Do not know whether item will be delivered or not. Customer care no not responding. Clueless what to do....
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                        harry2487
                        Oct 6, 2014
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                        Address: New Delhi, Delhi

                        आज मैंने soni Bravia TV order किया था लेकिन अब वह flipkart वाला मना कर रहे है कहरहे है कि Order अघिक होने के कारण आपकाOrder cancel कर दिया गया है Order NO--OD[protected] मुझे offer में 37400 का मििल रहा था अब वही tv42600 में लेने को कहाजजा रहाा है मुझे वहीtv 37400 में चाहिये।flipkart वाले हम से धोख कर रहे हैं
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          PrRat
                          from Bengaluru, Karnataka
                          Oct 6, 2014
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                          Resolved

                          To whomsoever it may concern, This is regarding an order I placed with flipkart this morning. The website displayed an error stating that my transaction failed. I double checked my order summary to ensure that the order was not placed, which was the case. I then placed the order again following which I was shocked to see that flipkart placed two orders for the same product! The product is worth almost Rs. 20, 000 which I definitely cannot afford to spend more than once because of a flaw in your website. Please correct this immediately and ensure that you consider only one of my orders.My order details are as follows: Order 1: OD[protected] Order 2: OD[protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            Soumyadipta Sil
                            from Chittaranjan, West Bengal
                            Oct 6, 2014
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                            Address: Kolkata, West Bengal

                            I bought a Harry Potter Box set containing all 7 harry potter books today in the afternoon for RS.1200 and accordingly it showed on my order history but now it looks like my order history has been wiped clean. I can't even see my previous orders. I would like an explanation regarding the matter.
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                              Ram_kri
                              from Hyderabad, Telangana
                              Oct 6, 2014
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                              ORDER PLACED BUT NOT GET ANY CONFIRMATION MAIL OR SMS

                              Address: Hyderabad, Andhra Pradesh

                              Hi team, Today i have ordered MOTO E money was deducted form my SBI Card order ID also generated but I didn't get any confirmation mail or message. Email ID:[protected]@gmail.com Please do needful i want to know whether my order was confirmed or not....
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                              rakeshjain_27
                              from Delhi, Delhi
                              Oct 6, 2014
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                              Not Received the Order confirmation SMS and purchase order disappear from list

                              Address: Bangalore, Karnataka

                              Hi, Today around 10 am have bought stuff for 3200/- "Diwan bed sheet" and "Kurta". Amount got deducted and was showing order successfully placed. Have also checked order list, was showing item there but now after 2 PM everything gone. So how do i track my booked item and Why flip kart not sending confirmation sms.Can reach me at [protected]. Please solve the problem as seen lot of people has raised same complaint and i believe Flip...
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                              Punitha14
                              from Delhi, Delhi
                              Oct 6, 2014
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                              Resolved

                              Address: Pune, Maharashtra

                              Hi team, Today morning i have ordered MOTO E money was deducted form my credit card order ID also generated but I didn't get any confirmation mail or message. My order ID was:od[protected] Email ID:[protected]@gmail.com Please do needful i want to know whether my order was confirmed or not. Contact me:[protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                Karan Raj Singh Chauhan
                                from Gurgaon, Haryana
                                Oct 6, 2014
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                                Address: Jaipur, Rajasthan

                                OD[protected]-order no was ordering a moto e from flipkart while traveling from there app and some how by my mistake or connection problem i end up ordering a HTC Desire 210 Dual Sim D210h to. i want to cancel this order as soon as posible . please help contact no -[protected] karan singh
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