Flipkart Complaints & Reviews

Hi team, It was a very bitter experience we faced using Flipkart service. We bought a mobile and it was faulty, we asked for refund and they approved it. They send message in the morning saying that it will be picked up today, but at the 11th hour it gets rescheduled to next day. This happened twice and we got completely pissed off following up with the customer care. Whenever we call customer care, we receive a message saying that " As per your request we have rescheduled the pickup on so and so date." Below are the issues with Flipkart's logistics service. a. Stress and harassment caused b. Misleading customers, defeating the commitment dates based on which customers place contract c. Concealing information of status of order d Its a mere waste of customers time and energy to track down order calling customer care every time. Kindly help me lodge a complaint on Flipkart for their unprofessional and unethical behavior towards the customer. My order number is : OD[protected] Thanks Harikishan

Sir\madam resolve my problem. Maine flipkart se 6999rs mein moto e kharida tha.Woh return policy me hi tha toh flipkart ne complain nhi liya ar ab bol rhe h ki return khatm ho gya h.Main service center gya toh bola gya ki aap flipkart se baat kro.Please sir\madam mera problem jald se jald resolve kro

I was purchase on Lenovo Tab A1000 on 6th Sep delivered at my home for gift to my daughter, that time i was not show specification of Tab, i am active that tab 3G but, 3G not supported, because of that TAb only 2g support, that time i was call to customer care for replace this table because of i have under warnty 3oday, , now they are not change My Lenovo Tab, because of company policy not accepted this type offer, my question is why are wrong advertisement of 30days money bank guarantee, or replacement, if company under worn tee my product they must replace my tab, Pl. right not my complain against Flipcart, he was wrong advertisement and wrong warn-tee show in Net advertisement, or pl. replace my product as per company policy, Product and Invoice details as per under Document no. S: S55606384 page 1 of 1 *Keep this invoice and manufacturer box for warranty purposes. Shipping Address Hitesh Bhatia House no: 18 Sldo, Andra Bank Street, Behind Inox Multiplex, Zadeshwar road., Nera Vrundrawan Society. Bharuch 392015 Gujarat Phone: [protected] Billing Address Hitesh Bhatia House no: 18 Sldo, Andra Bank Street, Behind Inox Multiplex, Zadeshwar road., Nera Vrundrawan Society. Bharuch 392015 Gujarat Phone: [protected] Order ID: OD[protected]

Dear Team

Please check the Quantity Before delivery this the second time bad experience with flip kart

Dear CS

Today i Received Courier AWB NO FMPC[protected] Qty:2 order Id:OD[protected] Tax invoice Id :OD[protected] when i open that parcel we received only one in the presence of your delivery person his is the second time it happened. I request you provide Contact Number Direct number to resolve this case at earliest.

Please refer Tail mail for Previous case I I dint receive money Back or Item
Regards

kamal
[protected]
On Sun, Apr 20, 2014 at 5:27 PM, Anil Reddi Kamal <[protected]@gmail.com>wrote:>
We Received Courier AWB NO :FMPC[protected] Qty:2 But when i open that> parcel we received only one(1) a your Delivery boy a
left that Palace .> please send another one or Adjust Amount. Rs:244>>>> On Sat, Apr 19, 2014 at 6:38 PM, Flipkart.com <[protected]@flipkart.com> wrote:>

i have taken moto e mobile on june 20th 2014. but now it is not working properly. i have miss placed the item bill now i am requesting you to please send bill to my mail [protected]@gmail.com. When i was order the mote e mobile, that time i was using [protected]@sify.com email address But Sify.com company closed the email services from June 30th 2014. Hence i request you pls. send dublicate bill to my new mail id [protected]@gmail.com.

Dear Team I Being an active member of Flipkart First Subscription had placed an order on 01.10.14 from the dealer WS Retail for Moto G (2nd Gen) ideally the product should be Delivered to me by 02nd or latest by 03rdoct but the Delivery date is 08th Oct. If this service is given to Priority Customers than just Imagine what kind of Service you expect for normal Customers.

Dear Sir/Madam, I have purchased Moto G two months.It is observed that functioning of Moto G is not working properly as per their standard.The reason are mentioned below. 1. Zoom Factor when clicking the picture. 2. Dialling issue- When you called someone, Mobile No should come first in dialing list.But it is not shown.There might some dialing issue. Request you to please replace the phone with New Model. Awaiting your response. Regards, Smear ramtekkar [protected]

In my experience i dint saw like this worst mobile and company. I replaced my mobile but i find different problems. My first moto g not properly working and 2 nd sim is always deactive. I replaced that mobile . My 2 nd mobile also has so many problem. Charger not working headset not proper, hanging. I dint saw like this worst company and distributor. Micro max, karbon is better than this. My total amount is waste . I gave the rating 0.

I have placed order for 4 products for 2021 rupees. Out of that only one was delivered to me. Flipkart executive says that rest of them are returned to them. They they says that they can only do refund and i have to place a new order. But the price of that product is now permanently discontinued and another color of the product costs more than twice that i have ordered. They have raised the price and they says that they have technical constraints to reship the products to me. Please help me. Order ID is ODA[protected]HEORZ00 Thank you.

Yesterday I received a ASUS Tab. On minutely inspecting the product I found that in a particular row (about 1 cm across the width of tab ) the touch is not working, I mean tab is not sensing my finger in this area. In particular, "switch off" touch comes in this area, hence tab is not switching off by touch pad. I yesterday complained about this defect and today I received a call to restore factory setting/ update etc. But this didn, t solve my problem as I was expecting, because problem is with hardware. Now I want the tab to be replaced or money should be refunded as I don, t want a purchase from flipkart in future . But I am unable to send a return request. Now flipkart is not replying my mails.

Item not received already online payment Rs 50 name of the items is Bank Book, Order No for yours referance ODA [protected] YJNOO Kindly delivery the items to commnications address ODA [protected] Y SANDESH M SRI LAKSHMINARASIMHA SWAMY NILLAYA 1ST FLOOR, OPP AXIS BANK ATM SHANTHINAGAR ROAD BANASHNKARI NAGAR TUMKUR-572102 MOBILE NO -[protected] details for your referance so kindly send the itme accetp and oblige .

Dear Sir/Madam, I am not satisfied with your after sell services. This is not the way you run your company without providing service to them customer. I been to Transcend service centre witch Flipkart provided me and they refused me by saying they are not responsible for this product service and you have worng information about service center. You wasted my valuable time in all this processes. I just want you to help me because if I don't get relief from your side I have to go to legal procedure where consumer court will help me . please reply me as soon as possible I am waiting for your answer. And I don't get any attachment from you.

People at Flipkart, all those highly paid call center folks who find easy to say "We are sorry, Sir", "We apologize for the inconvenience, Sir" fail to realize that their salaries are paid because customers buy products online from your company. They fail to realize that they cannot put an egg together once they drop it. They have forgotten their nursery rhyme about Humpty Dumpty. What Flipkart folks also do not realize is that the Courier they gave used to handle the order that I had placed with ID OD[protected] is sitting with the package in Pune form September 21, 2014. They fail to realize that they sent me SMS messages on September 26, 29 and October 1 to say that the consignment is out for delivery, so clearly they knew my mobile number. For your call center people to say that they had an issue with the address and phone number mismatch is therefore a blatant falsehood. Every step of this process has been documented and would be presented to a Consumer Court for the pain and loss that this has caused me because it was intended to be a birthday present which failed to arrive. Unfortunately, I am also aware that Flipkart customer care does not even care to read the complaints that customers write. Why should they? Their salaries are not affected if they spout the usual template replies. One day those salaries will stop. Customers will buy from other online marketing companies. Amazon.in is growing and they would wipe you out.Let that day arrive. That is when one your oldest customers who has a Flipkart First status will rejoice.Here is the Delhivery Status screen shot: 

I have ordered a Optical mouse from Flipcart on 02/09/2014 but no delivery has been made till 23/09/2014 though I was in regular touch with customer care.Finally themselves cancelled the order on 23/09/2014.Worst of services I have ever experienced.How people Will make purchases next time if you treat customers like this.Order has got cancelled on 23rd but till now I dint get my money back...It's really worst service I have ever seen in online purchases.I have enclosed a screenshot also for your reference.

Hello Sir My Flipkart Login I.D: [protected]@yahoo.com. Yesterday i`ll pay & Purchase Swimming Kit in Online But Not Received the Payment Status In Flipkart Account So What can I Should do??? this is My Bank Account TRANSFER TO [protected] PAYZIPPY-M/S FLIPKART So Please I Don`t Received Any Status in My Account So Please Check & Update My Status Immediately

its have been 11 days to cancel product order but till date flipkart have not refund money in my account find below detail Order DetailsContact Us | Print Order ID: OD[protected] Items) Seller: WS Retail Order Date: 17 September, 2014 1:11 PM Amount Paid: Rs. 10590 through e-Gift Voucher, Credit card Cancelled

I bought Moto G on 27Aug with following details OD[protected] with tracking number WSRC[protected]. Tax Invoice # BLR_WFLD[protected] IMEI/Serial No: [protected] I have observed that it has frequent Network issues on both SIMs. Would like to mention that I am using Airtel & Vodafone SIMs & they have pretty good network in my area. Kindly resole the issue ASAP. Ved contact [protected], [protected]

Hi Sir/Ma'amI ordered a phone Asus Zenfone 4 A450CG, QTY :1, Price:6999, COD.Today I got a mail that says that my order is cancelled due to Flipkart's Courier partern was unable to deliver product.Whats wrong with you guys, are you try to tell me that I've waited this long for this just to listen this response from so CALLED Flipkart.My Shipment Tracking ID : [protected]My Order ID : OD[protected].Now if you won't do anything in this, I am going to contact consumer support and sue you for this.What you guys think of yourself, why you call yourself a big giant.Bigger the Name...Bigger the SHAME...Now I want that phone because I ORDERED it and you cancelled it with a reason that your courier kid don't want to deliver this product.You Flipkart and BlueDart i am gonna sue you both.i[censored] guys don't know how to sell then don't do it...In next 24 hours i want response on this.Or next day i will flippy...u will be in the shame.

I bought moto E from flipkart.com and facing a problem of first sim slot every time I call my voice cant be heard by the person whom I call and again I cut the call and reconnect then the voice can be heard by the person whom I call specially I bought I micro sim from idea because the cut sim was not working well hence I bought a micro sim the problem with both the sim is same so please look into my complaint give me solution as soon as possible thank u sagar

Hi, Recently i have purchased Asus Zenfone A400CG-Yello through flipkart order No- OD[protected]. And i received my product on 27/09/2014. i have started using my new phone and i found very worst performance in Asus Zenfone4. Example-I have fully charged my battery on 30/09/14 from midnight and from next day morning i am using the phone, but around 3Pm my entire battery gets low and the mobile got switched off. This is repeated issue i am facing and also when i am in the call i found that the phone getting heated quickly. So i am entirely dissatified with Asus Zenfone4. I need proper solution from your end or Kindly take the product back and return the Money. Regards, S.Senthil Kumar Mobile-[protected]