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Updated: Feb 26, 2026
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C
chowdaryteja
from Hyderabad, Telangana
Oct 7, 2014
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Address: Hyderabad, Andhra Pradesh

Yesterday I ordered 2 mobile Moto E MRP: 6999 in Flipkart's ( Fraud cart) Big Billion day offer. Its offer price was Rs 1500. The order had been placed and I had received confirmation sms notification regarding the same Order ID's are OD[protected] and OD[protected]. But at 10:52pm one order got automatically cancelled and the second got cancelled today 12.09 PM, second order status is ready to ship since before cancelled, Not received any proper explanation what so ever. I want my order to be approved and to be delivered on time !! They mentioned in their captions : No cancellation, no refund on exchange Flipcart look to be another Timtara online cheating Thanks and Regards Suresh U, Email id :[protected]@gmail.com, mobile: [protected]
Nov 7, 2017
Complaint marked as Resolved 
Verified Support
Nov 09, 2017
Flipkart Customer Care's response
We will revert on this.
Just some one called from the number [protected] and he is claiming that from Flipcart after watch my post, i asked him to speck in English insted of Hindi, but Hindi much easy to understand compare to his english..finally disconnected the call with out ..OMG it's Flipcart (Timtara)
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    Kanmani Murugan
    from Delhi, Delhi
    Oct 7, 2014
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    Address: Chennai, Tamil Nadu

    Hi, I was excited and waiting for the Big billion flipkart sale. I tried ordering many products but couldn’t able to succeed due to technical issues. Finally I came across the deal MOTO E for Rs 1500/- by 4:30 PM IST on[protected]. I placed order for 2 mobiles in two transactions. One with COD option and other paid using netbanking. To my surprise I received a mail late in the evening stating my order is cancelled. As per Big billion day sale the terms and condition in “ NO CANCELLATION, NO REFUND, ONLY EASY REPLACEMENT”.which should be the binding for both buyer and seller. it is a surprise that a company making 3 Billion GMV i snot honoring the contract. Please find the order number below that got cancelled without any reason. 1. OD[protected] 2. OD[protected] Please find the screenshot of the orders placed attached.
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      S
      seoexpertvishal
      from Lucknow, Uttar Pradesh
      Oct 7, 2014
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      Address: Lucknow, Uttar Pradesh

      Hello Flipkart, First of all i want you to reconsider my order. Because it was not my fault, tomorrow you are giving so many offers, so i think this order is the part of your sale. So i don't need any type of refund or any thing else. I need the Phone MOTO E in Rs 1500 only. If you did not take any action regarding my order, i will take the legal action against Flipkart through consumer court. Thanks Vishal
      Aug 14, 2020
      Complaint marked as Resolved 
      They cheated me also boss... I am also willing to join with you
      Hello Flipkart, I had ordered mobile device on Big Billion Day offer. Now you have cancelled said order which is against your policy i.e. No Cancellation & No Refund. Kindly look into this matter and take required action to deliver said device as per order placed. I don't need your appreciation amount of Rs. 500. I want my ordered mobile MOTO E in Rs 1500 only.If you did not take any action regarding my order, i will take the legal action against Flipkart through consumer court. Thanks Amit
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        A
        AJITH MB
        from Ernakulam, Kerala
        Oct 7, 2014
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        Address: Ernakulam, Kerala

        Yesterday on october 07, we had booked two motorola E mobile for 1500 each which was the special prize ahown on your site.As per the advertisment only we had booked the same and the amount worths rs 3000 has also been taken by you.Now, we got informed from your office that, the message was a fault message and you could not deliver the booked item.You cheated us and insulted a lot.
        Brother so many customers have faced the same problem including me...
        What we can do? if they will give more offer then we are going to buy only...
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          R
          Raghavanmohan
          from Chennai, Tamil Nadu
          Oct 7, 2014
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          Address: Chennai, Tamil Nadu

          Hi, I have placed the following order : OD[protected] It was on the "BigBillionDay" offer. I booked two Moto E phones. RS 1500 each as seen on flipkart. I paid Rs 3000 using my credit card by 4:36PM. The order was accepted any my money was paid in whole.I was literately happy with the flipkart deal then. Later on the same day by 10:34Pm I received an SMS stating that your order is cancelled and the sum of RS 1500 will be transferred back to the credit card. I checked flipkart site and found that my Black - Moto E was cancelled. By 11:36PM received another SMS stating that my order has been cancelled and Rs 500 will be added to the flipkart wallet. This time I found that white- Moto E was also cancelled. Today I have received an applogy mail from flipkart saying that the order was not processed due to "Price Error". This is not an apology but saying that we have created hype and fooled the customers. 1. I have paid a sum of Rs 3000. I have been shown that Rs 1500 will be sent to the credit card and Rs 500 to my wallet. What happened to RS 1000 ???? 2. Did I approve to transfer my money to Flipkart wallet? 3. Why was my order cancelled? The BigDay offer was making me happy only for some time. Is this the flipkart way of dealing with customers and their hard earned money? I feel a sense of cheating...!!! I need my money back. - BigDay's Victim Customer Raghavan
          Aug 14, 2020
          Complaint marked as Resolved 
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            C
            cool5638
            Oct 7, 2014
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            Address: Chennai, Tamil Nadu

            Hi, Name : Thirunavukkarasu cell no :[protected] maild id : nathan.[protected]@gmail.com i put an order on 6/10/14 for Moto X walnut - Amount Rupess 17, 999 is deducted from SBI Bank debit card but not getting any conformation from flip kart, please look in to this issue and send me feedback ASAP payment transaction id is = txn#[protected] of amount 17, 999.
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              B
              balanvel
              from Delhi, Delhi
              Oct 7, 2014
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              Address: Chennai, Tamil Nadu

              My order ID OD[protected] I booked two orders for Moto E on billion day offer the order got approved and i receive confirmation mail also. But on next day i receive a message my order has been cancelled. When i ask customer care they simply replied Bulk order we not processed that is our policy. In ordering stage they mention nothing about this. Is 4 qty is bulk one. if it is their policy during ordering stage they need to block. I am ordering for my friends, now the offer is closed i dont know how can i say this. if i say no they book through another one. Flipkart make me in trouble. I want to do something against this. Please advice what further step i need to take in this issue.
              Aug 14, 2020
              Complaint marked as Resolved 
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                S
                saravanan1987m
                Oct 7, 2014
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                Address: Coimbatore, Tamil Nadu

                Through order No : WSRP[protected] We received Moto G 2nd Gen. From the Beginning itself charger was not working and Handset getting more Heat. Regarding this I sent a complaint on 30th september. After that from flipkart Mr.Shyad spoke to me on 1st October and said that to go for restore factory settings after take Backup then the Problem will clear. I've done the same thing but the same problem continues. Hence you please replace the entire product (Cell No: [protected])
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                  S
                  Syed Rizvi
                  from Bengaluru, Karnataka
                  Oct 7, 2014
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                  Address: Bangalore, Karnataka

                  I booked one Puma Sport Shoes of Rs 2274/- by thinking that I will get the best deal, but when I opened flipkart today its prices comes down. Now its price is showing Rs 2099/- The order number is OD[protected] I will not recommend to anyone to buy from Flipkart.
                  I booked one Puma Sport Shoes of Rs 2274/- on 6th Oct 2014 (Big Billion Day) by thinking that I will get the best deal, but when I opened Flipkart on 7th Oct 2014 its prices comes down to Rs 2099/- . And when I am opened the Flipkart today dated 8th Oct 2014 it's price decreases to Rs. 1, 679. The order number is OD[protected] I will not recommend to anyone to buy from Flipkart.
                  This is open cheating with the customers.
                  Very bad experience by buying from Flipkart. I will never recommend anyone to buy any product from Flipkart
                  Comments
                  N 5 hours 55 minutes ago by User Syed Rizvi

                  I booked one Puma Sport Shoes of Rs 2274/- on 6th Oct 2014 (Big Billion Day) by thinking that I will get the best deal, but when I opened Flipkart on 7th Oct 2014 its prices comes down to Rs 2099/- . And when I am opened the Flipkart today dated 8th Oct 2014 it's price decreases to Rs. 1, 679. The order number is OD[protected] I will not recommend to anyone to buy from Flipkart.
                  This is open cheating with the customers.
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                    S
                    shweta kapoor
                    from Gurgaon, Haryana
                    Oct 7, 2014
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                    Address: New Delhi, Delhi

                    Hi Team I am very disappointed with the practises adopted by Flipkart on the billion day . I bought HP laptop which was priced at Rs. 25, 590 with the special discount reducing it to Rs. 21, 990.I although kept a watch on the prices latter on as well. Today the same laptop HP 15 g049au is being sold at Rs.25, 624 which states that the price of the same is 1, 00, 000 and is available at 74% discount. I am in a fix as the price should be Rs.25, 590 . It is disappointing to find that Flipkart practises unfair trade at the cost of customer. I will not recommend anyone to purchase from Flipkart as it has ruined its image itself.
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      H
                      Hari0812
                      from Harur, Tamil Nadu
                      Oct 7, 2014
                      Resolved
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                      Resolved

                      Address: Nellore, Andhra Pradesh

                      Hi, I have placed an Order (Order No: OD[protected] for Moto E and the order was successfully placed and got a confirmation mail that product will be delivered by 15-Oct-2014. Later during mid night i go an SMS and Email stating that my order was cancelled. How can they cancel the order without my knowledge?? I got another SMS stating that 500rs will be added to my flipkart wallet to shop from WS retail. I dont want this 500 rs and all, i want my order must to be approved and delivered to me on time. With big names (Big Billion Day) Flipkart is trying to cheat its customers. This is not fair. Ban this company!!! Hope raising complain here will mean something. :)
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        A
                        abhijit chandra
                        from Mumbai, Maharashtra
                        Oct 7, 2014
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                        Dear, I had purchased Moto-e, delivered on 21st Sep'14, On 19th I, was in BBSR for my service work, as I was out of kolkata I, Used Moto-e 1st Oct .It is that which Your Customer not believing and this is my first time online shopping from Flipkart. On 1st Oct I, made call but CC([protected]) but your system have problem so CC told me that Please call me afterwards... I got CC on 2nd Oct. Now after 2nd times returned the replacement of Moto-e, because it have some crack on the display. Now sir please help me it is not the questing of Rs.6999 it is my 1st entry in Flipkart. My Phone No. [protected]. Please Mail me on abhijit.[protected]@hotmail.com. Abhijit Chandra. Srsg Broadcast India Pvt. Ltd. 9C Indra Roy Road. Kolkata-25.
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                          A
                          Akashgoyal05
                          from Delhi, Delhi
                          Oct 7, 2014
                          Resolved
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                          Address: New Delhi, Delhi

                          Hi I made a order from flipkart on so called big billion day The order was for converse shoes 2 quantity and the total charges were 1530 INR. I got an email statkng one part of my shippement is dispatch and i'll get it soon and next day(7th oct) delivery boy came and told me i ve a packet and it has one shoes and asked mento pay him 1530 INR which was meant to be for two shoes not for one. So i asked him to check about the second shoes only than I'll give the money to them. He called some in office and they told him that the order is with some one else when he called them they said the packet he has is the complete packet for my order(two shoes) inside the same small packet. I was shocked because the delivery just told me that he has one packet only and some one on the phone confirmed that the other one is with some other people So i just asked him to open the packet first as i need to check it first He refused to do that and called some one and they did the same. I feel this was harrasement to the customer. You asked for the customers to place an order or Such big sale day and then you deliver the product like this and if i m unsure about some thing I'll not pay for it until and unless I've checked it. If you have a return policy you can open the packet for the assurance and if you are sured that both the shoes are there..why can't you simply open it. I've ordered it so I'll surely pay for that. This is complete harassment and i need this to be compensate by the team of flipkart. Regards Akash goyal [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            H
                            Hari0812
                            from Harur, Tamil Nadu
                            Oct 7, 2014
                            Resolved
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                            Address: Nellore, Andhra Pradesh

                            Hi, I have placed an Order (Order No:OD[protected] for Moto E and the order was successfully placed and got a confirmation mail that product will be delivered by 15-Oct-2014. Later during mid night i go an SMS and Email stating that my order was cancelled. How can they cancel the order without my knowledge?? I got another SMS stating that 500rs will be added to my flipkart wallet to shop from WS retail. I dont want this 500 rs and all, i want my order must to be approved and delivered to me on time. With big names (Big Billion Day) Flipkart is trying to cheat its customers. This is not fair. Ban this company!!! Hope raising complain here will mean something. :)
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              S
                              Srijan123
                              from Duliagaon, Assam
                              Oct 7, 2014
                              Resolved
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                              Resolved

                              Address: Sivasagar, Assam

                              Dear Sirs, Most hatefully I beg to state that you told we will receive big billion day from 6th to 10th Oct 14 but we didn't.I tried it on 7th oct yours custommer
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                S
                                Saheli Chatterjee
                                Oct 7, 2014
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                                Address: Kolkata, West Bengal

                                I got a Moto E phone in Flipkart's Big Billion day offer. The order got confirmed and I received email and sms also. But late at night the order got cancelled with a refund of 500 INR in my flipkart wallet. This is cheating. With big terms like "Big Billion Day" Flipkart is fooling around the customers. I want my Moto E, not the 500 INR.
                                They are doing the same for all the customers where they are not getting the profit. Even they cancelled my order later.

                                This is what they are getting the comments. They will lose many customer because of this big day sale and making fool of people.


                                http://tech.firstpost.com/news-analysis/flopkart-twitter-mocks-flipkarts-big-bil...
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                                  V
                                  vmuru
                                  from Bengaluru, Karnataka
                                  Oct 7, 2014
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Flipkart cheating customers, I have order Moto E mobile from flipkart on 06 Oct 2014 at 4.30pm. They accept my order, but at late night they automatically cancel my order. how can they do it without get permission from customer. This is highly cheating to customers. So i want my product with same quality and price. Please do needful.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    tauseef198
                                    from Mumbai, Maharashtra
                                    Oct 7, 2014
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra

                                    Hi, I have placed an Order (Order No: OD[protected] for Moto E and the order was successfully placed and got a confirmation mail that product will be delivered by 16-Oct-2014. Later during mid night i go an SMS and Email stating that my order was cancelled. How can they cancel the order without my knowledge?? I got another SMS stating that 500rs will be added to my flipkart wallet to shop from WS retail. I dont want this 500 rs and all, i want my order must to be approved and delivered to me on time. With big names (Big Billion Day) Flipkart is trying to cheat its customers. This is not fair. Ban this company!!! Hope raising complain here will mean something. :)
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      CaptainKunaal
                                      from Mumbai, Maharashtra
                                      Oct 7, 2014
                                      Resolved
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                                      Resolved

                                      Address: Mumbai City, Maharashtra

                                      Flipkart Order No : OD[protected] Dear All, I booked a Sony LED TV yesterday at Flipkart during the BigBillionDay sale. After exchange and discounts the TV was priced at INR 33, 430. The order was confirmed, however Flipkart cancelled my order and increased the price. Here is the series of events 1) The order was confirmed and my credit card account was debited. The delivery date was also confirmed. 2) An hour later without giving any reason the order was cancelled. I checked immediately and saw that the TV was still available online but Flipkart had now increased the price to INR 40, 900 from INR 37, 000!!! 3) Then last night I get a message from Flipkart team on my Facebook post saying that they will make sure the experience is not hindered and that a resolution will be offered. 4) Then I get two sms's early early morning today saying that my specific TV order is received and is being processed!! 5) Now I check online and the order still shows cancelled!!! Why was the order confirmed if it was not true? How come the price of the TV was increases all of a sudden? Why was I sent two sms's this morning after this fiasco saying that my order is being processed???
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        pramodsingh22
                                        from New Delhi, Delhi
                                        Oct 7, 2014
                                        Resolved
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                                        Address: Bangalore, Karnataka

                                        I have ordered Hush Puppy Shoes on dated on 2nd Oct 2014. Order ID: OD[protected] Items) Seller: WS Retail Review Seller Order Date: 2 October, 2014 5:38 PM I got my order on dated 06/10/2014 and money is deducted from my credit card and i got message in my mobile after waiting 30 mins in front of my office main gate. Flipkart delivery boy called me after 1 hour told that my transaction is fail then i have replied that i will check my credit card and let you know. Now My trauma started when i have got the call from flipkart delivery boy at least 15 call from different number and harassing me in different way. I have clearly told, please give me 2 days time to check my Credit card bill then surely i will pay money if transaction fail for my order. I was in office and many meeting and work, i have traumatized by flipkart boy so much that i am disturb whole days and night too. I am going to file consumer case against Flipkart for bad behavior and harrssing me mentally. Regards, Pramod Singh [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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