Flipkart Complaints & Reviews

I ordered Xiaomi power bank 10400 mAh (product was in Stock) on September 1 2014 and the delivery date given by flipkart was 8th September 2014 (product was shipped on 1st itself and prived the tracking code), but they failed to deliver. Then I made calls to flipkart customer help desk, they said there would follow up with the courier service and promised that they will deliver the product by max to max 12th September. But again they could not keep the promise they have made and they failed to deliver the product by 12th. After that I further called the customer care, and talked with the supervisor named "Asha Panda", she said would look up the issue and deliver the product by 16th of September. But yesterday morning (on 13th September) suddenly I got a call from flipkart cutomer care and they said that product went out of stock, the product cannot be delivered. I asked them what is the problem with the order, they did not answer and said we cannot deliver the product which was on the way. The flipkart has been harrassing me since 2nd of 8th of September, everytime they promised but they failed. So I want to file a complaint against them.Please take serious actions and help me to get my order.

"I ordered a mobile Moto G 16gb which is available in India only at flipcart. I received it on 13 September and after using it for 15 min's I was not at all satisfied with the quality of product and I contacted the flipkart constmer care to take that back as I was not happy with product but they said that it can't be either replaced or taken back .I tried to tell them that as this product is not available anywhere else .I haven't used it. When I used it I was not satisfied with it but they haven't heard me. I don't wawant this phone plz replace it.

Dear Sir / Madam, I purchased INTEX AQUA I5 mobile from you end on o[protected] order No : OD[protected]. But wen i call some one Screen automatically off. & to start the cell phone again i remove the battery & put it, display will start. I think Screen sensor problem. Please look in to the matter & Oblige Reg... T N M Prasanna +[protected]

sir, I purchase a mobile from flipkart. Order ID:OD[protected] Date of order- 06/04/2014 Product:Micromax MAd A94 (Grey) But accourding to micromax service senter this mobile register before 2 month job sheet no. NO[protected] date of register-05/02/2014 I have not ok my micromax a94 mobile to micromax service center in muzaffarnagar & company also. he pressure me to take out of order mobile.service center n micromax company not help me. Ask flipkart but every time his Representative misguide me. I send a 3 notice latter with register with ad(flipkart, micromax company, service center) in 27/08/2014 but no answer. Please tell me what i do know. thank you tarun goel m-[protected] email [protected]@gmail.com

I ordered an Asus Zenfone 4 on 25 july 2014, order #: OD[protected]. It was defected mobile with technical issues so I complained for it and they replaced the product.They sent me another phone with same model, but I found it with bigger technical issues so I returned it again and asked for refund they told me that they had refunded my money in my flipkart wallet on august 19, 2014. I asked them to refund my money in my own bank account but they did not do so. After some time On 26th august I noticed that they had changed even my flipkart accounts login details from my email address: [protected]@gmail.com to a different email address: [protected]@gmail.com. Then I contacted flipkart and they told me that someone named Rahul Jha has used my Flipkart wallet balance to order a Karbonn titanium under order # OD[protected]. I immediately told them to stop the delivery of the product as I had not placed any order. They told we will refund you but now they are Dennie to refund my money. Dont shop from Flipkart.

Dear sir,

Am Mugunthan, I have ordered and received Xiomi Redmi Phone on[protected].
But i have not received headset for my mobile.

KIndly help me on this issue and send me headset ASAP.

Please feel free to contact me.

Thanks in Advance.

Regards,
Mugunthan J
Ph NO : [protected]
[protected]@gmail.com

I bought an item from flipkart OD[protected]. The order was Accepted, Confirmed by seller, item was shipped and after 4 days order was cancelled without any reason. I am from surat, Gujarat and the order was to be shipped from Flipkart Bangalore. Usually the shipments are sent to Ahmedabad and from there it is sent to surat, but this time they shipped it to Hyderabad. I called Flipkart Customer care no. and asked them that what is the shipment doing in Hyderabad? it does not come on the same route to my address. They said the courier has taken an alternate way and do not worry it will be delivered to you at a specified date of delivery. After 2 days after that the I got an SMS that the order has been cancelled without any valid reasons. This is really annoying .I want my order to be shipped.. Please kindly help.

Dear SIR,
The MOTO-E Mobile was purchased by my daughter-in-law through her collegue sh Sham Shama on dt.27/08/2014
through cash on delivery which was gifted me on 01/09/2014 on my birthday.But when i used the Mobile moto-e black
colour it touch screen figure did not work by touching the screen and the cover of the mobile also do not fit tightly.
The mobile is within the warranty period .I have got noted the request for replacement on dt.10/09/2014 at 7.04 pm.
but the company did not care my request for REPLACEMENT OF MOBILE SET.

KINDLY ARRANGE TO GET IT REPLACE THE MOBILE SET IMMEDIATELY.
BOOKING MAIL ID;- cauday.[protected]@gmail.com
MOBILE NO.FOR BOOKING;-[protected] BY SHAM SHARMA
THANKS

SUSHIL BANSAL
MOB.[protected]

sir, my name is ramesh sharma and my registered phone no. [protected].and my email id is [protected]@gmail.com . i ordered moto g back cover 9/08/2014 and delivery date is 13/08/14, i received my item when i fitted the back cover on my phone then it does not fitted properly and one another prob is occured charging plug is not connected properly, , i always trusted on flipcart items but i think this is defective piece

i have purchased 16 gb moto g on nearby 15th of august i got my phone, after that there was the defect of earspeaker of phone and mic of phone were not working i had a talk with cce they told me to follow trouble shooting and still problem did not resolve than they told me that product is out of stock so they will refund money, after two days i got call they will not refund they can replace, then on 11th i got the phone and i was out of city today i opened phone and still there is a problem in this phone the touch on upper part is working defaultly and it seem like they have send me defective piece and older one... plz from last one month i am facing the worst experience of purchasing something and service i hope you will not compel me to knock the door of consumer court plz do look in to the matter and provide the solution asap

My graphic card is not working and service centers are closed. and filpkart gave faulty product of 12500 it is berely 8 month and there is 3 years warranty but not available in india.so please help me with replacing my graphic card with filpkart

hai, i have two orders pending which your delivery boy Executive Name - Mintu of ekart kart Logistics came to deliver, Tracking ID No. FMPC[protected] & FMPC [protected] . has misbihaved with me and want to give me both the articles on only one condition, first you give me the money then i will give you both of the packets . your earlier service with FED EX courier was good . but these people dont know how to talk and whom they are dealing with. improve your service. any how your delivery boy has left the premisis without delivery of goods.

Flipkart is an MNC...But still it does not bother to put date of sale...dealer signature and stamp on electronic product it sold...what kind of due diligence is this...if product needs repair...how service centre rely on the photostated bill they send in Email

I have ordered phone and delivery was scheduled on 13th Sep 2014 but when I checked order status today it is mentioned as delivered at 11:47 without being delivered to me. I called flipkart CS and they said to wait till 18th Sep for resolving issue. I am also surprised by the logistics service they are using which doesn't have contact number.

i snehashish suraneni registered user of flipkart since 3 years with [protected]@gmail.com & [protected].I have recieved lot of(more than 4) damaged/seal broken products in this month & all the products belonged to same seller wsretail.everytime i recieve a damaged/seal broken product, i keep initimating flipkart not to repeat this mistake once again b ut the same mistake is repeated continously.i need an action to be taken on seller & i need apology & also call back from higher executive of flipkart & seller.

HI, I bought my moto g 2nd gen on 8th of sep and it got delivered to me by 9th of sep but when i used the charger it didnt wok so i placed a request to replace it on 9th night, but the customer care people are not helping me out at all they are not listening to my problem and are shifting by resolution dates forward and forward... its getting hard for me to not being able to charge my phone !!!

I successfully ordered Redmi 1s mobile from Flipkart on 2 September my order id is (ODA[protected]HBPLB00) and after 7 days i checked my order status its still under conformation stage and i called to customer care executive he said that i will receive mobile on 13 sep but i have not received any conformation thing from flipkart. 10th sep i sent a mail to Flipkart team and after 20 hrs they called me and said that my product got reserved and it will be delivered on promised date that is 13sep. Today again i called customer care and they given me a foolish answer that my product has not been conformed and there was no stock to deliver and suggested me to register again for next sale. I paid total amount through city bank credit card that to 9(EMI) mode .If i cancel my order who is going to pay my interest. As per my knowledge they sold my mobile some one else and now the sales manager saying that my order not conformed and said that their executive has give wrong commitment that the product will be allotted to me. How its possible that their executive could give such wrong information to customers. I spoke to customer care 3 times and they said that my product will be delivered within promising date. In flipkart site my product Is still showing that Item has been confirmed by the seller but they told me that my product not been conformed. Entire mistake done by flipkart they wasted my time and my hard earned money who will going to bare the loss. Today they sent a massage that(they escalated my issue they will resolve problem by 16 Sep, 3:00 PM.) i don't believe flipkart they are cheaters i want to file complaint against company. Please help me out. thanking you Mahipal Reddy

I purchased Asus Zenfone 4 A400CG from Flipkart on August 28, 2014 ( Order No. OD[protected]). The phone was delivered on 5th of September. When i used the i came to know that phone hardly give 3-4 hours battery backup. While the Flipkart claimed "12 Hours 3g talktime" . There is serious battery drainage problem with phone. I requested for the replacement (Return ID: 7366227) under 30 Days Replacement Guaranty. After two days they and rejected the request. I again filed a request for the return/replacement and got this "We will contact you within 2 days to clarify your request. Please note your request will be accepted only if it falls within the flipkart return policy." Already four days have lapsed I got no response from Flipcart Customer care. I also wrote a mail to [protected]@flipkart.com. But got nothing more than reference mail. It shold be named [protected]@flipkart.com instead of [protected]@flipkart.com. Flipkart 30 Days Replacement Guaranty is a bad joke. I am facing harsh agony due to this. Concerned authorities are requested to look into the matter and resolve the matter at the earliest.

Hi I recently got this TV from flipkart. I didnt receive the 2 out of the 4 3d glasses with this product. I have contacted the customer care several times regarding this and no update yet. Also, one of the executives told me its a 4 piece in description meaning 4 separate left and rt eye pieces of a spectacle for viewing 3d which is utter non-sense. I have checked the description and customer care of AOC brand and here is the link : http://www.aocindia.com/product.php?product_id=108in which 4 numbers of 3d glasses are mentioned. Dont try fooling customers like this. Worst to trust this site. This sure is getting a bad review all over if my issue is not resolved. Invested so much on a product and get no customer satisfaction is so pathetic. I would say its a DOA condition for this product. Refund my money and take ur product back if not capable of resolving any issues for customers.

Tried Flipkart for the first time, and had the worst experience ever. I had ordered for Redmi 1s, when its first sale was announced. I had to register one week in advance to become eligible for the sale, and then I logged in to Flipkart Redmi 1s page exactly when the sale started. After struggling for almost an hour, I managed to order the product. The delivery date given was 10 days after completing the order, owing to heavy demand for the product. I was constantly tracking the status of my delivery, and the seller had updated the delivery date as 12th Sep 2014. Just one day before the delivery date, the order was cancelled by Flipkart. When I called up the Flipkart customer care, they told me that the seller can't deliver in my area. So I provided them an alternate address which was very much serviceable, but the Flipkart executive refused to resend. I then spoke to the Senior Manager in Flipkart, and he started giving lame excuses saying that the courier has returned to the seller. I'm quite sure that the seller didn't even attempt to deliver the shipment, as neither I received an update on Flipkart tracker nor a call/message from the seller. Now the Flipkart manager says that I need to wait for the next sale to begin for re placing the order. After wasting almost 15 days of effort, this is the kind of response you get to receive from Flipkart. Firstly if the area was not serviceable, the website shouldn't have allowed me to enter my area. Even if it had allowed, the Flipkart people/the seller could have informed that the area is not serviceable and could asked for an alternate address. If not, at least Flipkart could have agreed to resend the shipment to my alternate address. But the Flipkart Manager was least interested in addressing the problem and gave all stupid excuses.