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Flipkart Complaints & Reviews

2.8
Updated: Nov 25, 2025
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Flipkart reviews & complaints page 2294

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S
Sourav Travis Barker Roy
from Mumbai, Maharashtra
Sep 23, 2014
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Address: Mumbai City, Maharashtra

I've purchased a Philips (Oneil Cruz On-the-ear Headphones) from flipkart.com, where the product was working in a good condition for the first 5-6 months. Unfortunately there were some problem with the headphone and it stopped working. Being an electronic product, it can. When I contacted the Philips customer service centre, they stated "we have only 6 months guarantee for this product", where flipkart mentioned that its a 1 Year warranty product. Then I contacted flipkart customer service where they raised a complaint on the 7th month and assured me that within some days it would be resolved. It has been a month and a half, till date I haven't received any updates from FLIPKART. When I spoke to the customer care 10-11 times, they were taking the same complaint again and again. (Lack of experience/service). Thats not the end, I had a talk with the supervisor of flipkart, and she assured me the same service within a time span of 5-8 days. Again its been 15 days I didn't receive any kind o[censored]pdates from FLIPKART. Again the same false commitment by Flipkart. Mr. Sachin and Binny Bansal (If you continue this kind of service, I don't think your business can run for a longer tenure) E-commerce shoppers, I wont recommend you to go for any shopping from flipkart (Rather get your deals done from JABONG/YEPME), atleast they provide a very good customer service experience.
+3 photos
I've purchased a Philips (Oneil Cruz On-the-ear Headphones) from flipkart.com, where the product was working in a good condition for the first 5-6 months.
Unfortunately there were some problem with the headphone and it stopped working.
Being an electronic product, it can.
When I contacted the Philips customer service centre, they stated "we have only 6 months guarantee for this product", where flipkart mentioned that its a 1 Year warranty product.
Then I contacted flipkart customer service where they raised a complaint on the 7th month and assured me that within some days it would be resolved.
It has been a month and a half, till date I haven't received any updates from FLIPKART.
When I spoke to the customer care 10-11 times, they were taking the same complaint again and again. (Lack of experience/service).
Thats not the end, I had a talk with the supervisor of flipkart, and she assured me the same service within a time span of 5-8 days.
Again its been 15 days I didn't receive any kind o[censored]pdates from FLIPKART.
Again the same false commitment by Flipkart.
Mr. Sachin and Binny Bansal (If you continue this kind of service, I don't think your business can run for a longer tenure)


E-commerce shoppers, I wont recommend you to go for any shopping from flipkart (Rather get your deals done from JABONG/YEPME), atleast they provide a very good customer service experience.

Philips Oneil Cruz On-the-ear Headphones - Comment #2059639 - Image #0
Philips Oneil Cruz On-the-ear Headphones - Comment #2059639 - Image #1
Philips Oneil Cruz On-the-ear Headphones - Comment #2059639 - Image #2
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    S
    suman choudhary 1
    from Solapur, Maharashtra
    Sep 23, 2014
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    Address: New Delhi, Delhi

    dear sir/mam i purchased a vaamsi cotton printed dress. its order id is OD[protected] with order date[protected]. in this product there is a long cut so please get it returned. my contact no. is [protected]. a/c no.- [protected] and ifc code- IOBA001607
    This festive season, include in your gifts list these amazing Gift items to render happiness and prosperity to the lives of the people
    you care about. Send Gifts to Delhi from any online shopping portal containing elements of fun, excitement and happiness.
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      tksharma
      from Delhi, Delhi
      Sep 23, 2014
      Resolved
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      Address: New Delhi, Delhi

      I have purchased a Moto G from your company. The Phone is faulty and not satisfactory. I have tried my best through repeated requests to the company for replacement/refund of my money, but in vein. It is astonishing that such reputed company (Flipkart) is have such a poor service and poor network. I can not wait beyond one months time and preparing to knock the door of Hon'ble court of law for refund of my money. It will defame the company due to its poor service. I shall also claim for harassment caused to me for purchase of Phone from your company. Soumya Bhardwaj [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
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        koolankit.mzn
        from Delhi, Delhi
        Sep 23, 2014
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        Redmi 1S got disappeared from cart

        Address: Gautam Buddh Nagar, Uttar Pradesh

        I booked a Redmi 1S today and it was successfully added to my cart. But, during the payment process some server error occurred and the payment was not completed. Now, i can see the followign message on Redmi page- "You’ve already purchased one Redmi 1S Successfully added your Redmi 1S to cart! Please proceed to complete your order. You can complete the payment process by 6:00 PM on 23rd September, 2014 (Today)." But, when I go...
        +1 photos
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        Ravikiran53
        from Mumbai, Maharashtra
        Sep 23, 2014
        Resolved
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        Address: Mumbai City, Maharashtra

        While logged in since morning and after unsuccessful attempts for last two weeks... I was able to book Redmi1s in Flipkart [confirmed as shown in the snapshot]. When clicked on the cart, there are no items in the cart which can be paid for. This kind of pseudo-exigency is created out of thin air by Flipkart as an experiment ??? This is absolutely cheap and insane especially from a e-commerce giant like Flipkart and proves that it is no different from other B graded cheap e-commerce companies. Is there any solution for this problem ?? Can I pay for the REDMI1S which I've booked and have it delivered ?
        +1 photos
        Complaint marked as Resolved 
        After 5 hours of continuous and rigorous effort to reach anyone from Flipkart customer care... I could luckily fetch someone on the phone who explained me the cart is filled only at 6 PM and whoever pays for the phone gets the phone [its like booking a tatkal slot and then booking a tatkal ticket], first come first serve... i paid and delivery is expected by 27th Sept.
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          S
          sudhir navar
          from Hyderabad, Telangana
          Sep 23, 2014
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          Address: Hyderabad, Andhra Pradesh

          Dear Team, This is so tiresome firstly to book a phone in a second, I have to try buying this phone since the day it was started selling thru flash sale, finally today I presumed happy that I have bought it until I press " View Cart" and shockingly the phone disappeared from there and than my strugle to reach the call centre to adress the issue started, it is now 2 hours the phone is bought but I am unable to reach the call centre to understand what happened. The call centre is either engage or getting disconnect at IVR . This is very sad on flipkart to waste our time and energy and have to pay for this, Regards Sudhir Navar
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            S
            sudhir navar
            from Hyderabad, Telangana
            Sep 23, 2014
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            Address: Hyderabad, Andhra Pradesh

            Dear Team, This is so tiresome firstly to book a phone in a second, I have to try buying this phone since the day it was started selling thru flash sale, finally today I presumed happy that I have bought it until I press " View Cart" and shockingly the phone disappeared from there and than my strugle to reach the call centre to adress the issue started, it is now 2 hours the phone is bought but I am unable to reach the call centre to understand what happened. The call centre is either engage or getting disconnect at IVR . This is very sad on flipkart to waste our time and energy and have to pay for this, Regards Sudhir Navar
            Hey... I've encountered the same problem... the Redmi 1s was added in my cart and when i checked the cart... it mysteriously got disappeared... I've taken a screenshot as proof and I'm planning to send a mail to Sachin [CEO] of Flipkart !!!

            Redmi Not Visible in the Cart after Buying - Comment #2059444 - Image #0
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              A
              amitp98
              from Gurgaon, Haryana
              Sep 23, 2014
              Resolved
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              Address: New Delhi, Delhi

              Respected Sir/Madam I was placed a order of Mobile Phone (iBall Andi 4.5D Royale) on flipkart against order no-OD[protected] on 03rd Sep 2014 and the product was delivered on 10th sep 2014 through Sharad Electronics (Jaipur) which was delayed by 1 days. we were lodged a complaint [Incident:[protected]] 20th Sep 2014 by telephonic conversation on flipkart customer care ([protected]) to return or replace the product (which is in Problems With in 10 Days) due to Handset heat. Then executive said that the same product was not in stock. Therefore, the amount will be refundable & request was take by her for refund the product. After then, I have placed an order on the same time at amazon.in for another mobile phone because I can't do my work without phone. One thing is very clear that I don't need to buy any worst phone. So, we are requested again to take some immediate action against flip kart to refund the amount as earlier possible. Look forward to your prompt action.
              +3 photos
              Aug 13, 2020
              Complaint marked as Resolved 
              The price of Product is Rs. 5999/- insted of Rs 6467/-

              Complaint Against purchase of worst mobile phone of Rs. 6467 - Comment #2059387 - Image #0
              Complaint Against purchase of worst mobile phone of Rs. 6467 - Comment #2059387 - Image #1
              Complaint Against purchase of worst mobile phone of Rs. 6467 - Comment #2059387 - Image #2
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                M
                Mangesh Mulik
                from Delhi, Delhi
                Sep 23, 2014
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                Address: Mumbai City, Maharashtra

                I had successfully added redmi 1s in my cart but when I click view cart for checkout it shows no item in cart. Customer care of flipkart says this error showing due to load on the site will resume after an hour but its still showing same error. After a long time i had successfully added this phone to my cart and flipkart ate it. Please find attached screen shot for reference and do the needful.
                +2 photos
                Even same with me but the pathetic thing is that the call centre is busy since than.. I am trying to reach them BUT IN VAIN...
                VERY VERY UPSET AND DISHEARTED .
                I have experienced similar problem...very unprofessional indeed
                same problem here. lets wait and watch
                Me too having the same problem... I contacted customer care and they have asked me to wait till 5 PM
                I have face same problem
                Guys I called up customer care and got a confirmation that its a flipkart server issue. The CC representative told me that the product is in my cart and I can place the order. He also told me that the deadline to make payment is extened till 11:59 PM due to this issue.
                I face same problem But after 6 pm this item show in my cart

                Flipkart — my order is cancelled

                Dear Sir/Madam: My is cancelled by flipkart company, I want my item within this week detail: [protected]@yahoo.in phone no.:[protected]

                Od405929802000068000

                I would like to give you people 00 because you people are fraud, cheater, thief and no words for you people I ordered my mobile 10 days back I got it but a empty box was there no mobile I written many mails then you people arranged replacement and the delivery date was 13th but still I have not received and the order status is still approved.

                mobile faulty against order no OD201644546887486300

                Today (30/12/14) I receved my Ausu mobile phone book by Flipkart. But when i switch on the phone it start continuously vibrating. kindly replace the mobile hand set. Uma Singh +91-[protected]

                Delay delivery

                My order is OD[protected].Its been 10 days from the day of order.Pls let me know where my product is.Product is moto g black 16gb.

                problem in login

                in my pc im trying to login to my flipkart account it is showing web page not available please do it as soon as possible

                ear phone port

                Dear Sir when ever i will remove the ear phone from port the ear phone mode will be not change else again i have to put the ear phone twice after that i can change ear phone mode to normal mode

                Mobile quality issues. over heating

                Mobile quality issues. over heating, I don't like this mobile very bad

                On not return mobile

                Hi,
                I bought mobile from flipcart leeco letv but its not well in performance and overheating problem also its battery not well so I want to return mobile but expert delay it many time or not taking any action on it so please help Flipkart Order - OD[protected]
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                  G
                  Gajanan Kelshikar
                  from Nashik, Maharashtra
                  Sep 23, 2014
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                  Address: Mumbai City, Maharashtra

                  I had successfully added Redmi 1S mobile in the cart after viewing the VIEW CART the item was there and needed to do shopping and i click on continued shopping. The item in cart suddenly gone it is requested to u to give my Redmi 1S back in my cart. Please revert back as early as possible. please find attachment i had took for u reference purpose
                  +2 photos
                  Same issue with my cart

                  flipkart ate our handset. :(
                  im also having same issue guys :-/
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                    R
                    Rishi519
                    from Chennai, Tamil Nadu
                    Sep 23, 2014
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                    Address: Chennai, Tamil Nadu

                    Hi, I registered to buy Redmi 1s mobile in the Flipcart. The selling date and time were 23rd Sept, 2PM. As soon as the time to purchase the product started I tried to buy, but it was saying "Out of Stock". I didnot even take 1second to buy this. I feel this is some kind of trick to create some good remark about this product. I never leave this as it is. I will complain this against Flipcart. Go to hell this product. Regards, Raghu K
                    Hi, I registered to buy Redmi 1s mobile in the Flipcart. The selling date and time were 14th octt, 2PM. As soon as the time to purchase the product started I tried to buy, but it was saying "Out of Stock". I didnot even take 1second to buy this. I feel this is some kind of trick to create some good remark about this product..
                    Regards,
                    [protected]@gmail.com
                    [protected]
                    Hi, I registered to buy Redmi 1s mobile in the Flipcart. The selling date and time were 14th octt, 2PM. As soon as the time to purchase the product started I tried to buy, but it was saying "Out of Stock". I didnot even take 1second to buy this. I feel this is some kind of trick to create some good remark about this product..
                    Regards,
                    [protected]@gmail.com
                    [protected]
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                      P
                      panner selvam
                      from Kanchipuram, Tamil Nadu
                      Sep 23, 2014
                      Resolved
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                      Resolved

                      Address: Namakkal, Tamil Nadu

                      Yesterday (22/09/2014) we ordered the moto E mobile.payed the amount for the mobile in online.not yet get the tracking id till now(23/09/2014 at 12.30p.m) and any recieving details.kindly help and do as favour as possible.kindly contact me at mob no.[protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        vikash chandra akhilesh
                        from Bengaluru, Karnataka
                        Sep 23, 2014
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                        Address: Bangalore, Karnataka

                        Hi I order lenovo laptop 15th September and very next day flipkart deliver the product. I found serious problem with Os in laptop and after giving update its not going to update. So i request for replacement on 19th September morning 6am.till now i didn't get any call from flipkart regarding my replacement. i made so many call and email but they are not responding. This is very irritating response from flipkart.i am not able to use my product.
                        +1 photos
                        Dear sir,
                        This is to inform you that i had purchased a Sony MDR-XB450 On-the-ear Headphone (order OD[protected] and it is not working means no sound is heard after plug-in . This is very disappointing thing that I have purchased it 14 days ago and i have to face this problem . So, I want you to replace the product with new one as soon as possible.
                        Thanking you

                        Your Potential Customer
                        Akash kumar (order OD[protected]
                        Dear sir,
                        This is to inform you that i had purchased a Sony MDR-XB450 On-the-ear Headphone (order OD[protected] and it is not working means no sound is heard after plug-in . This is very disappointing thing that I have purchased it 14 days ago and i have to face this problem . So, I want you to replace the product with new one as soon as possible.
                        Thanking you

                        Your Potential Customer
                        Akash kumar (order OD[protected]

                        Replacement of product - Comment #2121148 - Image #0
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                          Timir Baran Jana
                          from Bengaluru, Karnataka
                          Sep 23, 2014
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                          Address: Bangalore, Karnataka

                          Dear sir/ Madam Myself Timir Baran Jana .I order Micromax bolt a67 from your web site on 16 September. The product order ID Number is OD[protected]. Its delivered on 19 September, but the phone have three problem. 1st- Speaker problem . 2nd- charging time phone become so hot. 3rd - Network problem . so I kindly inform you please change my phone as soon as possible. You can contact me-[protected] number. Thanks Timir Baran Jana
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                            R
                            Rk Tripathy
                            from Bhawanipatna, Odisha
                            Sep 22, 2014
                            Resolved
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                            Resolved

                            Address: East Singhbhum, Jharkhand

                            Dear Sir good morning. Again i am submitting my missing details for your kind perusal. Thanking you Dear Sir, I am Rk Tripathy for the fast time I was a wish to book something through you. So two weeks before I was booked one GSB 500 RE Smart Kit on the name of Mr.K Srinivas through you. Fortunately the item was delivered on 15.09.2014 at Flat 3/A, Pratap Tower, 7 Extention Road, Sonari, Jamshedpur. Though I was on tour yesterday I opened your carton package. Fast I found, the carton packaging was not proper & the sealed rapper of the box was cut in condition & secondly, I found two important item was in missing; they are one is Adjustable wrench 2nd is Combination plier. So here with I requesting your good self that, kindly have a necessary thoughts about this indiscipline. I don’t know what will be your next steep & your decision about refund my missing items, but I have great hop & confidence that Flipcart like organisation will take a necessary steep about my issue. Sir this is for your kind perusal & necessary action please. With regards, Rk Tripathy Jindal house, jalaram medical store Chakradharpur, west Singhbhum jharkhand Mobile no. [protected]
                            +1 photos
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              bhasdresh Patel
                              from Ahmedabad, Gujarat
                              Sep 22, 2014
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                              Address: Gandhinagar, Gujarat

                              I purchased TOSHIBA Satellite C50-A X0011 laptop through flip kart. My order ID is OD[protected]. But it was found without hard disk. I requested for return back the new one. And my return requested order is Return ID: 7584239. They told me that you will receive new one on 19th September. On the 19th September they told me that our technical consultant will talk with you before 22nd September. But they do not reply yet, I paid Rs, 37, 013. please help me...
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                                gunvantsinh Parmar
                                from Ahmedabad, Gujarat
                                Sep 22, 2014
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                                Address: Ahmedabad, Gujarat

                                I have ordered Enamor women's bra on 15th sep.'14.My order ID is :OD[protected]. In the product description this product is describe as a non wired, but it is wired.I have called on flip cart helpline number so many time but i still didn't get proper solution.Now i believe that i have made mistake by choosing flip kart.
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                                  karan111222
                                  from Gurgaon, Haryana
                                  Sep 22, 2014
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                                  Address: New Delhi, Delhi

                                  i have placed an order for moto g2, after a week i have been struggling hard with the battery issues and the voice clarity of the mike is also too cheap, have been struggling hard, at most have called the call centre 4 -5 times but zero response from flipkart team..As it Says"RETURNING OR EXCHANGING NO PROBLEM" But Practically it sounds Way different Order id -0d[protected] Regards karan [protected]
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                                    Atulkarnshambhaw
                                    from Pune, Maharashtra
                                    Sep 22, 2014
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    With due respect I want to say that I am a regular customer for more than 5 years and have purchased so many items from your site but have not faced any such problem. This time I ordered Apple I phone 4s 8gb black on -08-2014 at Rs. 19, 600 and got delivery on[protected] . Order id-OD[protected].Eventually I noticed some problems in the phone for eg:- heating up of phone while charging and constant use. I had conversation with one of the customer care official about replacing the phone he denied by stating that phone could be return within 10 days only that is not possible as 10 days period has been lapse and advised me to go to the Apple showroom for replacement that would really create physical harassment for me. Now I want to know that when it is clearly and specifically mentioned in the flipkart site that there is 30 days replacement guarantee then under what hidden circumstances you are denying for it. I am sorry to say but this isa case of pure cheating and misrepresentation of facts. Being a regular customer I don’t expect such a careless and cheated behavior from a company like flipkart.Its my request to you that kindly replace my phone as soon as possible because I wont deal again in any of your product I am not satisfied and kindly provide tue and genuine information but not the misrepresentation of facts.
                                    +1 photos
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      Asmita Mukherjee
                                      from Mumbai, Maharashtra
                                      Sep 21, 2014
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                                      Address: Howrah, West Bengal

                                      It's regarding order no OD[protected]. I've ordered five sarees in which there were two sarees I've received defected. One of them is satrang Striped Synthetic art silk saree, and the other one is Florence art silk saree. These two print was smudged so I've requested for a replacement. After the replacement I've again recieved a defected saree...i didn't get what's wrong with Flipkart.com.. Are they forget to do the quality check before dispatching the order.. Extremely dissapointed with the service..
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