Flipkart Complaints & Reviews

I'eve made the order from flip kart after 2 days I'eve receive my mobile. After 3 hours o[censored]sing the mobile I feel that the mobile is not working well I call to flip kart customer care and they transfer my issue to his concern team after 2 day the concern contact me and he told me *PHP Spellcheck Trial* don't you try the replacement order I said ok give me replacement order after one day my replacement order has arrived after using the phone I feel same problem with the new phone and again I contact with the flip kart and ask them for refund and again the transfer my issue to special team after one day one lady contact with me and she said I you want refund go to our site and submit a request for a refund and she said that the refund option is not available so please choose the replacement option and I comment box please mention that you want refund I do same things. and she also create a pick up for 2 item... After 2 day a delivery boy call me and He want confirm my address for 2 replacement order I tell him (I don't want the item I want refund so please resubmitt the item and mention that I refuse the package for refund. Now The one week is passed and I didn't get my refund yet I am still waiting for my refund and still flip kart wating for the item...

I ordered for a Nokia BL 4D battery on flipkart. The battery received is completely fake and has thermocole strip at the edge inside its black cover to make it fit into NOKIA E5 phone. The battery did not work fine even for a day.

I am Alvin poulose and ordered a moto g with 16 gb through flipkart ... I paid 11999/- On 25th aug 2014 your executive brought me a moto e with 4 gb instead of moto g ... actually your executive gave the pack at my office, that time i was not at station when i saw box only came to know that it was not the one which i ordered... I sent a return request on the same day... Till now i don't get information regarding replacement of the product

this is about order no. [protected]. I requested a return of this product 2 days back. I was lied to by the delivery boy who told me pick up of product was available at my location, i was lied to again 2 days back by the customer care executive who told me the product would be picked up. Now they are saying product pick up isn't available at my location. Harassing customers - is this what flipkart does these days? Now, I have to courier them the product or they won't change it. I want to place this complaint against the useless customer care who misguide and harass customers, against the delivery people who lie through their teeth to the customers.

I have ordered for a moto x white phone. I got the delivery on 20th August. there is a problem with the "active display" of the phone. It shows a disrupted information of clock, other notifications etc. lets say the time is 5:22, then it shows 5 then a 2 is missing and the other 2 is displayed. I want a replacement. My order id is OD[protected]

Hi, I have digiflip DF001 Digital Photo Frame. Slide show is not working in the photo frame. Every time the slide show is clicked, the first image is displayed and after 10 seconds, the clock image is coming up. This is the new photo frame. Please let me know other settings should i change to make it work. The manual provided with the photo frame is not that helpful and i had already searched regarding this over Internet. Information is not available anywhere.

Hi I have booked an item in flipkart and has placed an order.The next day after making the payment, I have got the details of order shipment and other related things.But after one week, a representative from flipkart called me and told that the order was cancelled because the delivery can't be done.This is real cheating and annoying.My order number was OD[protected] Please take some action as this is real cheating

Hi, This is regarding the orders OD[protected], OD[protected], OD[protected], OD[protected], OD[protected], OD[protected], OD[protected], OD[protected], OD[protected], OD[protected], OD[protected] . We had ordered the above orders for my many collegues of my engineering class. Even after having assured by your customer care executive that the above order will be confirmed by you, they have been cancelled for reasons unknown to me and without my consultation. Request you to look in this matter and honour the above order else provide compensation as your customer care assured that if the item was out of stock, Rs.50 per order was remitted in the wallet. Kindly look in the matter at the earliest and provide the remittance as it is unfair on your part to provide it to most of the customers who had ordered and not to me.

I had placed an order on 19th August-14 with Order number OD[protected] the expected delivery was on 23rd August-14 and till today I did not get my order. When I called the customer service call centre they asked me to grant 4 additional working days, for which I agreed and waited till 27th August to get the order delivered. On 27th itself they are again asking me to grant 2 more days to get the next update rather than product which is highly unprofessional and irritating. Moreover since I paid for the product online while I purchased they seem to be least interested with the delivery of the Product to consumer. I was also surprised to hear that the order is being shipped from New Delhi and it will take around 10 days to get delivered to Lucknow as there are some Logistic issue with FLIPKART however I have questioned them if there was an issue that is there Internal issue and why the Consumer have to bear this out and why they have not intimated me within the timeliness so that I can look for other alternatives. Kindly help me with the same. Regards, Anurag Srivastava [protected]

Hi All-I have received a stone well packed inside a motto E packet and after 10 days there is no result or an apology from the company...height of haressing Consumers, I am calling them again and again they keep giving me SR numbers not the Product. Original Order number is OD[protected] My Return ID ORDER ID is Replacement (Return ID: 7069504) and the recent SR number is[protected]. I am attaching the pics with all supporting ...kindly help. Regards Biswajit

i bought 2 shirt on flipkart for rs 740.. then m cancelled this two shirt. money goes in my flipkart a/c. then i m able to shop this money becuse he tell me that i only buy ws retail item. but i want another seller item on flipkart.. then i want my money refund in my bank a/c. i claim this for 15th august. but 18th august i recieve the message my refundable money is cancelled. then another time i claim that.. but flipkart team told me always that money comes in 5 working days. lots of time i caaling in flipkart customer care but at the time no money transfer in my bank a/c. his reason is too fake. but today is harmfull for me... so please give my money back as soon as posible. thanks

Regarding the shipment IDWSRC[protected], I am really disappointed with the delivery guy, who made me wait for 1 hour and I was working in office, called me 3 times to come out of building and then he was nowhere instead called me to get the item from wrong address and the other person behind was laughing and mocking.Really disappointed and would like to share the horrible experience and actions must be taken.We are working people and we have important work in office and do not entertain anyone mocking us or making jokes.,

I purchased a tommy hilfiger watch on 21st Aug 2014, but I git a fake product(Product have not BAR Code and tag is a printed white paper). I called to flipkart customer care they told me, they want 48 hours to resolving this problem. But after 48 hours they told me we want 3 days time. After 3 days I didn't get any response from flipkart then I go for return that product but they rejected my request. Today (27th Aug 2014) again I called in flipkart, now they told me, before 31st Aug they resolved my problem. When I asked for replacement they told be this watch is not available, but I checked online it is available. Means Flipkart don't have original products. My Order No: OD[protected]

Hi Team,

This is Rajan Shrivastav, I had purchased a Karbon Titanium S2 mobile phone on 27 December 2013. As it is under one year manufacturing warranty and when i stepped out for servicing my phone, they guys told me that my IMEI no, ( [protected] ) is not registerred under the Warranty period.

Now from last 4-5 days I am running without any phone, and whenever i communicate with your representative they only telling me that sir we are working on this but I am not getting any respones from your end.

I am requesting you to kindly look into this matter, so that i will be able to get some solutions.

kindly drop me a mail with the concern actions which all are taking from your end on [protected]@gmail.com.

waiting for your reply or response

Order mentioned in the subject line was placed on 18th August, 2014 for Google Nexus 5 through flipkart. This order was made to the seller named ENETSTUDIOZ <https://www.flipkart.com/seller/enetstudioz/6jlv31kwxthgz2fu> (one of the worst experience I have ever had). *This is one of my worst ever online shopping experience. * I raised a query on 23rd Aug, 2014 regarding the status of my product shipment. I was communicated that It would be shipped within 24-48 business hours. Till 25th Aug, 2014 there was no communication from neither the seller nor flipkart team. When contacted again to Flipkart customer service I was again communicated that it would be delivered before the expected delivery date i.e. 28 Aug, 2014. Within hours of communication I received a message from flipkart team stating that the ordered has been cancelled due to unavailability of stock with the seller. *Would not the seller know much before that he will not be able to dispatch the product?* *Why is Flipkart/seller waiting fo rth ecustomer to initiate an enquiry process to know what is happening at sellers end?* *Don't the Flipkart Team/Seller have a basic business ethics of responding back to the customer if they are unable to dispatch the product?* One of my biggest concern here is why I had to repeatedly call/chat with the executives (5 times within 2 days) to get the exact status of my order? Next comes the offer made by flipkar team to me: I was given the below offers in place of the cancelled order: 1) Make a new order. :- If I make a new order here I would end up paying 4000 Rs extra than what I paid for my order as I ordered this with a 10% cash back offer on state bank card which is not available now.. *Why should I end up in a loss for a mistake which as been made from your end.* 2. New order will be delivered within 1 day without paying delivery charge of Rs.90 :- *Again what good it will do to my loss here.* 3. I have been provided with an credit of 540 Rs in my ewallet :- *Again one of the worst deal that could be given to any customer. Seeing such a worst service ever I am not mad to again use flipkart for ordering any product. So this is also wasted.*

Hello Sir/Madam, My name is, I purchased Moto E on 14th May 2014, order id OD[protected] I am facing problem with mobile speaker. I am unable to hear voice of other person during call, it's audible using headphones. I always have to use headphones to make calls. Please assist me. Regards, s Siddharth [protected]

Dear sir, I purchased Samsung Galaxy Star Pro S7262 mobile order number OD[protected] from flipkart and its not working. I went to samsung service center and they told me that this phone is one year old and has been repaired 4 times before. Kindly replace this phone with some other phone or return my money. Thanks and Regards, Sudesh Kumar [protected]

I bought a watch from flipkart worth 9960.. Watch was nt workng.. I replaced the watch.. The watch dt came was hvng a different dial then d watch I ordered before.. I complained to d flipkart co. Dt I dnt want d watch n want a refund immediately.. They accepted to refund.. Bt had nt refunded yet.. Dey r giving dates n thn not respondng to it.. Today 27 days had been der.. Bt I hd nt been provided my refund.. I want immediate action against this.. My order id is OD[protected] Product - emporio armani analog watch

Hi, This is to keep you all informed that I have been having problems with my phone since the 3rd day, the problem that I had was the screen use to go blank when I attempt to make a call, I had called the customer service and informed the same, then I had to wait for an update, they said they would revert to me by Saturday which is on the 23rd of aug, and then I get a message stating that i would have to wait for another 24 hours, I was okay with that as well, and then I again get a message asking me to wait for another 36 hours, then i called the customer service, then the person i spoke to informed that the seller had sent an Email and had asked to me to go to the service center, I in fact informed that it cannot be a software issue, but then I agreed to go to a service center thought the phone is brand new, Now the problem is the phone does not even power on, Now do u'll think its still a software issue, even if its a software issue i should be facing so much of problems with a new phone and I would like to tell you I am not ready to go to a service center, I have called with in the 10 days warranty duration, and I want that to be honored without giving me a runaround, All i would need is a new replacement or my money back, and please have this issue resolved ASAP..My order number is OD[protected]

I bought one Philips HL 1631/J500 Juicer blue on 26 Aug 2014 by cash on delivery mode. While opening the package, i have to seen the lid of juicer being cracked. as soon as i shocked since the lid is one of the important accessory for the juicer. i pedup and felt much my hard earned money was lost.