Flipkart Complaints & Reviews

I bought Moto G mobile phone on august 27th (Order no. OD[protected] ). Found faulty in few days. I've raised a complaint to flipkart via email. They have been responding. One day a guy called me from flipkart told that product is not available on stock. So we can not replace the product. Instead we can refund your money. It happened 5 days ago. Their official status shows me we will revert to you in 2 days. But they are not responding my email. Such a worst service from flipkart. I'm very disappointed. Finally I've paid Rs. 11, 999 and using a faulty product. What a pathetic situation. I never buy anything from flipkart again and never let my friends do. I've attached invoice details and order status on their website.

flipkart is not helping me even after 2 months of raising the complaint.. they sent me the item in which accessories were missing but still they are not helping me i am sending them email from last 2 months but poor response from me... please help me to provide refund or replacement to me

This is Neha Shrivastava From Bhopal Recently, I have place an order for HTC 816 on Flipkart (9th September) with order NO ODA[protected]SRDUZ00 within 2 days I got an SMS "That your order has been cancelled and ur amount will be refunded in 10 days" Without any prior information of cancellation. The same issue got repeated again with the order no ODA[protected]UZYIX00 on 13 September. Without knowing any of cancellation flipkart automatically canceled the order. By contacting the flipkart Customer Care section we never got any positive response & only the apology, And they are communicating to place the order again third time and still not sure about the delivery of the product. They are not even ready to reopen the order and to ship it through other selller. please help me about this bad service of flipkart. Thanks and Regards Neha Shrivastava [protected]

I had ordered a Moto G2 on Saturday 6th September, 2014. On Sunday having realized that I won't be available at the delivery address, I requested for an address change. The delivery address was changed on Monday by a prompt service of Flipchart. Now on Tuesday I get a call from delivery person that he is with my order at my old delivery address. So considering the miscommunication, I requested him to deliver the product on next day at my new delivery address. Next day no one comes and I enquired about the order, they promised to deliver it on Wednesday. It didn’t happen on Wednesday and complained again on Thursday for 2 times. They promised me that they will deliver on Friday no matter what. Again Friday I called and I come to know that the order has been cancelled from their side citing the reason, “Consignee not available”. On complaining and escalating the matter, they happen to advice me to make a fresh order and the refund would be available within 5 working days. Here the Flipkart team really doesn’t have any courtesy towards the customer, who doesn’t have his product, nor the money for 1 week and he is just left to complaint at deaf ears. I just request the team to atleast listen to this and take some steps.

hi, I had ordered 4 items from flipkart and your delivery boy came and while giving the delivery...misbehaved with my father, shouted and talked very rudely..on the very same other delivery was made and he saw his behavior, till the time an apology is made or some strict action is taken against him, please consider all my ordered items cancelled and wont even shop with flipkart anymore till the time action is taken.

I ordered Xiaomi power bank 10400 mAh (product was in Stock) on September 1 2014 and the delivery date given by flipkart was 8th September 2014 (product was shipped on 1st itself and prived the tracking code), but they failed to deliver. Then I made calls to flipkart customer help desk, they said there would follow up with the courier service and promised that they will deliver the product by max to max 12th September. But again they could not keep the promise they have made and they failed to deliver the product by 12th. After that I further called the customer care, and talked with the supervisor named "Asha Panda", she said would look up the issue and deliver the product by 16th of September. But yesterday morning (on 13th September) suddenly I got a call from flipkart cutomer care and they said that product went out of stock, the product cannot be delivered. I asked them what is the problem with the order, they did not answer and said we cannot deliver the product which was on the way. The flipkart has been harrassing me since 2nd of 8th of September, everytime they promised but they failed. So I want to file a complaint against them.Please take serious actions and help me to get my order.

"I ordered a mobile Moto G 16gb which is available in India only at flipcart. I received it on 13 September and after using it for 15 min's I was not at all satisfied with the quality of product and I contacted the flipkart constmer care to take that back as I was not happy with product but they said that it can't be either replaced or taken back .I tried to tell them that as this product is not available anywhere else .I haven't used it. When I used it I was not satisfied with it but they haven't heard me. I don't wawant this phone plz replace it.

Dear Sir / Madam, I purchased INTEX AQUA I5 mobile from you end on o[protected] order No : OD[protected]. But wen i call some one Screen automatically off. & to start the cell phone again i remove the battery & put it, display will start. I think Screen sensor problem. Please look in to the matter & Oblige Reg... T N M Prasanna +[protected]

sir, I purchase a mobile from flipkart. Order ID:OD[protected] Date of order- 06/04/2014 Product:Micromax MAd A94 (Grey) But accourding to micromax service senter this mobile register before 2 month job sheet no. NO[protected] date of register-05/02/2014 I have not ok my micromax a94 mobile to micromax service center in muzaffarnagar & company also. he pressure me to take out of order mobile.service center n micromax company not help me. Ask flipkart but every time his Representative misguide me. I send a 3 notice latter with register with ad(flipkart, micromax company, service center) in 27/08/2014 but no answer. Please tell me what i do know. thank you tarun goel m-[protected] email [protected]@gmail.com

I ordered an Asus Zenfone 4 on 25 july 2014, order #: OD[protected]. It was defected mobile with technical issues so I complained for it and they replaced the product.They sent me another phone with same model, but I found it with bigger technical issues so I returned it again and asked for refund they told me that they had refunded my money in my flipkart wallet on august 19, 2014. I asked them to refund my money in my own bank account but they did not do so. After some time On 26th august I noticed that they had changed even my flipkart accounts login details from my email address: [protected]@gmail.com to a different email address: [protected]@gmail.com. Then I contacted flipkart and they told me that someone named Rahul Jha has used my Flipkart wallet balance to order a Karbonn titanium under order # OD[protected]. I immediately told them to stop the delivery of the product as I had not placed any order. They told we will refund you but now they are Dennie to refund my money. Dont shop from Flipkart.

Dear sir,

Am Mugunthan, I have ordered and received Xiomi Redmi Phone on[protected].
But i have not received headset for my mobile.

KIndly help me on this issue and send me headset ASAP.

Please feel free to contact me.

Thanks in Advance.

Regards,
Mugunthan J
Ph NO : [protected]
[protected]@gmail.com

I bought an item from flipkart OD[protected]. The order was Accepted, Confirmed by seller, item was shipped and after 4 days order was cancelled without any reason. I am from surat, Gujarat and the order was to be shipped from Flipkart Bangalore. Usually the shipments are sent to Ahmedabad and from there it is sent to surat, but this time they shipped it to Hyderabad. I called Flipkart Customer care no. and asked them that what is the shipment doing in Hyderabad? it does not come on the same route to my address. They said the courier has taken an alternate way and do not worry it will be delivered to you at a specified date of delivery. After 2 days after that the I got an SMS that the order has been cancelled without any valid reasons. This is really annoying .I want my order to be shipped.. Please kindly help.

Dear SIR,
The MOTO-E Mobile was purchased by my daughter-in-law through her collegue sh Sham Shama on dt.27/08/2014
through cash on delivery which was gifted me on 01/09/2014 on my birthday.But when i used the Mobile moto-e black
colour it touch screen figure did not work by touching the screen and the cover of the mobile also do not fit tightly.
The mobile is within the warranty period .I have got noted the request for replacement on dt.10/09/2014 at 7.04 pm.
but the company did not care my request for REPLACEMENT OF MOBILE SET.

KINDLY ARRANGE TO GET IT REPLACE THE MOBILE SET IMMEDIATELY.
BOOKING MAIL ID;- cauday.[protected]@gmail.com
MOBILE NO.FOR BOOKING;-[protected] BY SHAM SHARMA
THANKS

SUSHIL BANSAL
MOB.[protected]

sir, my name is ramesh sharma and my registered phone no. [protected].and my email id is [protected]@gmail.com . i ordered moto g back cover 9/08/2014 and delivery date is 13/08/14, i received my item when i fitted the back cover on my phone then it does not fitted properly and one another prob is occured charging plug is not connected properly, , i always trusted on flipcart items but i think this is defective piece

i have purchased 16 gb moto g on nearby 15th of august i got my phone, after that there was the defect of earspeaker of phone and mic of phone were not working i had a talk with cce they told me to follow trouble shooting and still problem did not resolve than they told me that product is out of stock so they will refund money, after two days i got call they will not refund they can replace, then on 11th i got the phone and i was out of city today i opened phone and still there is a problem in this phone the touch on upper part is working defaultly and it seem like they have send me defective piece and older one... plz from last one month i am facing the worst experience of purchasing something and service i hope you will not compel me to knock the door of consumer court plz do look in to the matter and provide the solution asap

My graphic card is not working and service centers are closed. and filpkart gave faulty product of 12500 it is berely 8 month and there is 3 years warranty but not available in india.so please help me with replacing my graphic card with filpkart

hai, i have two orders pending which your delivery boy Executive Name - Mintu of ekart kart Logistics came to deliver, Tracking ID No. FMPC[protected] & FMPC [protected] . has misbihaved with me and want to give me both the articles on only one condition, first you give me the money then i will give you both of the packets . your earlier service with FED EX courier was good . but these people dont know how to talk and whom they are dealing with. improve your service. any how your delivery boy has left the premisis without delivery of goods.

Flipkart is an MNC...But still it does not bother to put date of sale...dealer signature and stamp on electronic product it sold...what kind of due diligence is this...if product needs repair...how service centre rely on the photostated bill they send in Email

I have ordered phone and delivery was scheduled on 13th Sep 2014 but when I checked order status today it is mentioned as delivered at 11:47 without being delivered to me. I called flipkart CS and they said to wait till 18th Sep for resolving issue. I am also surprised by the logistics service they are using which doesn't have contact number.

i snehashish suraneni registered user of flipkart since 3 years with [protected]@gmail.com & [protected].I have recieved lot of(more than 4) damaged/seal broken products in this month & all the products belonged to same seller wsretail.everytime i recieve a damaged/seal broken product, i keep initimating flipkart not to repeat this mistake once again b ut the same mistake is repeated continously.i need an action to be taken on seller & i need apology & also call back from higher executive of flipkart & seller.