Claimed

Flipkart Complaints & Reviews

www.flipkart.com

2.8

Updated: Feb 26, 2026

Complaints 47285

Resolved

25494

Unresolved

21791

Good! Flipkart values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Flipkart step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Handsets

Flipkart

Flipkart reviews & complaints page 2337

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Bangalore, Karnataka

Hi, I would like to file a complain against flipkart.com as they make false commitments in delivering the product . I made an order of KasperSky anti virus from Flipkart on 20th May and today is 30th May 2014 and I still haven't got the product . When I called the call center of Flipkart they told me that they have no information regarding the same other than that its has been delayed . I could have bought the same product any where in Bangalore at a lesser price without the hassle . Yesterday I got an email from flipkart stating that they will be delivering the product by 7pm yesterday . They didn't make up to their commitment . Its disgusting that for a simple anti virus CD I had to wait for so many days !! I request you to take action against these kind of false statements .

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

My name is abhinandan Roy Choudhury Phone number [protected] I purchased a lenovo k900 phone online from Flipkart on the 12.05.2014 EMI number [protected] the phone is heating up i have a 30 day return or exchange policy as per the website so i called then after 2 days o[censored]sing the phone they are not even contacting me to solve the issues is have contacted them over 10 time and they says the someone will contact me from the technical department and it will be over 30days like this and then they might say me that it is over 30 days

Aug 14, 2020

Complaint marked as Resolved

View replies

J

Jewel09

from Delhi, Delhi

May 29, 2014

na

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

I purchased a lenovo k900 phone online from Flipkart on the 12.05.2014 EMI number [protected] the phone is heating up i have a 30 day return or exchange policy as per the website so i called then after 2 days o[censored]sing the phone they are not even contacting me to solve the issues is have contacted them over 10 time and they says the someone will contact me from the technical department and it will be over 30days like this and then they might say me that it is over 30 days

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh

Hi, I bought a new Samsung Grand 2 last month (07.04.214) > Order no. - OD[protected] and the charger along with it is not working now. Need a replacement for this, since it is in warranty period. Kindly do the needful ASAP. Thanks!

May 29, 2014

Updated by KanikaNarang Contact me on [protected].

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan

I purchased Moto G on 15th may 2014.. and I got it delivered on 19th May 2014 from Flipkart. When I opened the box whole screen card was having scratches(I think we don't get scratches in a new phone), and when I switched it on it worked fine for 3 days. On 23rd may 2014 I started facing problems with "calling functionality".. I also called Motorola customer care number and also visited service centre but the issue isn't solved but it is getting even worse. Then I checked the box of my phone and I saw that the phone was manufactured in March 2014.. and I received that piece in May 2014. " What are you doing Flipkart???? Want to clear your stock of old defective handsets ??" [HATS OFF TO YOU] I also called Flipkart replacement service on 26th May 2014 and they ensured me that their technical team will call me in 24hrs for a replacement but its the 29th May 2014.. I didn't got a call from them. I think they are trying to avoid the replacement. Please flipkart either replace my Moto G with a new working Moto G with a "100% Guarantee" that "it will work fine" or else REFUND me my MONEY back (its my father's hard earned money please dont disrespect it) Please get to me as soon as possible. And one more thing please this time dont send me a defective piece, I am so frustrated by your services (trying to fool customer's by sending a defective piece manufactured 2 months before). Now I got the secret behind your success.. Great Work... Now Please dont cheat me this time. .. PLEASE !!!

May 28, 2014

Updated by Ayush Chittora I purchased Moto G on 15th may 2014.. and I got it delivered on 19th
May 2014 from Flipkart. When I opened the box whole screen card was
having scratches(I think we don't get scratches in a new phone), and
when I switched it on it worked fine for 3 days.
On 23rd may 2014 I started facing problems with "calling
functionality".. I also called Motorola customer care number and also
visited service centre but the issue isn't solved but it is getting
even worse.

Then I checked the box of my phone and I saw that the phone was
manufactured in March 2014.. and I received that piece in May 2014. "
What are you doing Flipkart???? Want to clear your stock of old
defective handsets ??" [HATS OFF TO YOU]

I also called Flipkart replacement service on 26th May 2014 and they
ensured me that their technical team will call me in 24hrs for a
replacement but its the 29th May 2014.. I didn't got a call from them.

I think they are trying to avoid the replacement.

Please flipkart either replace my Moto G with a new working Moto G
with a "100% Guarantee" that "it will work fine" or else REFUND me my
MONEY back (its my father's hard earned money please dont disrespect
it)

Please get to me as soon as possible.

I am facing following problems:
1. Calling problems with both sim card slots. While on a call both
sides are unable to hear each other.
2. unable to access 3G internet.
3. Battery charging taking long than usual and it does not last long
as been promised by you on your site.
4. After charging phone to 100% both the speakers and the mic stops
responding and i have to restart it everytime.
5. I am facing the problems since 23rd May 2014 morning. And I have to
restart the phone 5-6 times a day, or even more.
6. USB OTG stops responding and makes the phone speakers and mic dead,
problem is resolved only after a restart.
7. I am facing so many problems with the device that i even cant
recognize them. Please REFUND me my MONEY.

And one more thing please this time dont send me a defective piece, I
am so frustrated by your services (trying to fool customer's by
sending a defective piece manufactured 2 months before). Now I got the
secret behind your success.. Great Work...

Now Please dont cheat me this time. .. PLEASE !!! and PLEASE
REFUND ME MY MONEY BECAUSE YOU HAVE FALED TO SATISFY ME AND I NOW
CAN'T BELIEVE ON YOUR SERVICES.
I TRUSTED FLIPKART AND YOU BROKE THAT TRUST WITH A DEFECTIVE MOTO G,
PLEASE NOW REFUND ME MY MONEY AND TAKE YOUR PHONE BACK.

"GOVERNMENT OF INDIA" Please Help me.

View replies

R

Raja Fsp

from Delhi, Delhi

May 29, 2014

Hi,

Use Twitter to post your complaints they will repond you quickly

tweet your complaints to @flipkartsupport and @flipkart

B

bluecrystal

from Hyderabad, Telangana

Jun 8, 2014

FLIPKART CHEATING people is no big deal. Always making mess out of huge orders...

Sending wrong items after delaying the delivery dates... Keeping cashback offers and not refunding the money..

ALL IN ALL FLIPKART IS NOT KEEPING HAPPY CUSTOMERS NOW...

Seems they need someone to train them in online business...

A

Ayush Chittora

Oct 2, 2014

Got my refund FROM Flipkart after motorola rolled out the issue and confirmed the refund of money.

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan

I purchased moto g on 15th may 2014.. and i got ir delivered on 19th may 2014 from flipkart. When i opened the box whole screen card was having scratches(i think we dont get scratches in a new phone). and when i switched it on it worked fine for 3 days. on 23rd may 2014 i started facing problems with calling functionality.. i also called motorola customer care number and also visited service centre but the issue isnt solved but it is getting even worse. Then i checked the box of my phone and i saw that the phone was manufactured in March 2014.. and i received that piece in May 2014. " What are you doing flipkart???? Want to clear your stock of old defective handsets ??" I also called Flipkart replacement service on 26th May 2014 and they ensured me that their technical team will call me in 24hrs for a replacement but its the 29th May 2014.. i didnt got a call from them. I think they are trying to avoid the replacement. Please flipkart either replace my moto g with a new working moto g with a guarantee that it will work fine or else refund me my money back (its my father's hard earned money please dont disrespect it) please get to me as soon as possible.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Faridabad, Haryana

Hi, This is to bring in your notice that on[protected], I ordered “Google nexus 5”(OrderNo: OD[protected]) from your website, it would be delivered between 26 to 28 of May 2014 And I already paid the amount of Rs 29990 through my credit card but you cancelled my order without any communication to me. I don’t have any information on what basis you people cancelled my order? You people spoiled my wife’s Birth Day because I want to gift her. I had to purchased it from “Croma” by taking money from my friends. I felt very embarrassed. This is not expectable at all from your website. I believed Flipkart.com is most trustable site. I want my money back right now (Rs 29990), with compensation. I have dealt with so many websites but this is first time I am facing such kind of problem only with Flipkart.com. It is really painful. Thanks & Regards, Jitendra Sharma [protected]

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

I have given overall 3 orders from which first 2 gets cancelled due to duplicate orders, and now i received mail from Flipkart customer care saying your order has been cancelled as there is a price error in website, so we are giving you promotional wallet balance of Rs.1000/- which i do not need. Flipkart is a online mega store and not expect such a stupid mail saying we are sorry.Whatever error occurs in price for which i am not responsible, so Flipkart.com have to consider my order seriously. Flipkart.com cannot cancel any order without prior notifying the customer. I have given this order as there is clearly showing a 66% discount on google nexus 5 32GB black mobile. Flipkart can give debit note to Digital Matrix(seller) and receive all expenses but cannot cancel order given by customer.They have to consider this order seriously.

Aug 14, 2020

Complaint marked as Resolved

May 28, 2014

Updated by GopalTarale Order Number OD[protected] for reference

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nagaur, Rajasthan

I had ordered Moto G and its flip Cover (Order No.OD[protected]) on 18th may and paid the amount in advance and waited for the delivery till 24th may. But the product was not delivered and when contacted to customer care the executives first won't connect the call to team leader or supervisor and only asked me to trust them and they are having technical issues and when i had talk with supervisor then they promised me to call in 1 hr or 8 hrs or till evening but each and every time they failed to do so.i am very much dissatisfied with flipkart's service.If you guys cannot deliver the product why you take orders.I hope some concerned person from flipkart reads this and resolves the issue for me coz they have blocked my cash for around 25 days and i am not able to buy another phone now.Giving 500 rs as good will is not the resolution i wanted.i hope somebody hears this. Kuldeep Choudhary ([protected])

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

Memory card Order No: 0D[protected] Mobile phone order no: 0D[protected] I've ordered a moto e mobile phone from flipkart website, where there was an offer like if we order moto e on the first day then we'll get 50% off on Transcend 08 GB class 4 Memory card and back cover for the phone provided by WS retail. So, since I've ordered the moto e on the first day, I got a mail from flipkart to avail the offer before[protected]. I booked Transcend 08 GB class 4 Memory card provided by WS retail whose actual price was 230/- and delivery charges 40/- on[protected] using my flipkart account. I got an SMS on my mobile stating that your order is booked and you need to pay 270/- rupees. I called flipkart customer support center and explained everything. one of the representatives said that that was actually due to application issue, anyways you need to pay only 50% on it. On[protected], courier boy reached me with the memory card and asked me to pay 270/- rupees which is 100%, I've just rejected it. When I spoke with the customer support, they said book it again. But, when I tried to book Transcend 08 GB class 4 Memory card provided by WS retail, its not availble in the list shown.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Hi Team, Need your help for the order I made. I was searching for a flip cover for HTC desire 601, and precisely remember that intent to order same. However I received flip cover for HTC 500, when I called customer care executive, they denied for changing or returning. It is unfortunate to hear such thing from flipkart. These issues should be surely be resolved by online portal, if these basic things are missing, I can assure you that I will never come back to your site and spread this message on all possible forums and even plan to take legal action. Please help me out on this. Regards, Neeraj

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I bought their company Plantronics bluetooth head set it is very noisy.
He did not speak to the bill as it dropped somewhere in the trust at
the top of their company can be adjusted to give. model no ML2
my Cell no. [protected]
order id: OD[protected]
DATE : 7.12.13
INVOICE DATE - 9.12.13

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

I booked one order on 24 may 2014 my order id OD[protected] I had paid the money in advance and i was ensured that order will reach me next day on 25 th may 2014 but next day there is no intimation whom to contact when will the order reach, the i track my order in the flipkart website, it said that order reach bhiwandi, it is despatch, then i call the customer care, they ensured it will reach at 7pm then i waited till 7 then i call the customer care i aske the customer care to give me the courier man mobile number but the caller said she wont give, then she said wait till 9 pm i waited till 9 pm in my office but then also there is no confirmation then i call customer care at 10:55 AM then the caller said your order cannot be deliverd because of some problem, such type of harassment is going on, FlipKart charge extra money for delivering me on time but they fail. i trust the company as it was written in there website that Guarantee delivery with in 24 hours extra charges Rs90. but still after being harassed so much i have not been provided with the solutioon

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

Hi, I bought a Samsung phone (star pro 7262 on) in Flipcart.com online store on 4.4.2014. I attached the bill of sale/parcel attachment with this. The problem with the phone is not reading the sim card/network as it is defective. I complained about this problem on 10/4/2014 for the first time. I also went to the service store, they were not able to help/solve the problem. Service company advised/suggested me to contact the Flipcart and ask for a refund/replacement as the problem was not able to be solved by them. I contacted the Flipcart customer care about 15 times during the last month and half about this issue without much luck/success. And I was also misled by their personnel several times which makes me furious and disappointing. The last customer care personnel whom I contacted was less helpful than ever and less professional. His details as as below: Zaheer Ref/complaint No: 16632545 I am forced to complain about this issue as it cost me so much money and my precious time which needs fair compensation. I am willing take this issue to any level to exercise my consumer rights.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

i bought a philiphs shaver in 10 days it stopped working i asked to replace but their were no more product so they told me they will refund me my money i gave all my bank details account details n customer care executive neha told me that i will get refund in 5 working days the reverse order was delivered at 13 may today its 26 may n still i have got no refund and my alll balance is wasted in calling executives till now atleast 150rs r wasted in calling and stilll no refund is given n these sites creates a thought in all online customers that online shopping is not safe

View replies

R

Ranjit1on1

from Delhi, Delhi

Jun 6, 2015

Not Refunding my money, they guys are manupulate

I

iresha chakraborty

from Kolkata, West Bengal

Jun 23, 2015

Flipkart has delevered me the wrong product and i returned it nd requested for refund in bank transfer 1month before.bt there is no refund innitiated in my account yet.nd the main part...flipkart is saying repetedly that it hs bn refunded alrdy.my order id is[protected]

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Haridwar, Uttarakhand

Dear sir,
i am a regular shoper on flipkart.com.In past i received all the ordered items of reasonable quality.this is the first time i felt cheated myself.
ON 14/05/2014, I have ordered micromax canvas turbo A250 online thr flipkart with order id -- OD[protected] / amount 14475/- i did not receive any order details on my mentione been d email id- [protected]@bhelhwr.co.in.simply i have been sms on monile no- [protected] that order would be delivered on 23/05/2014.i received this order on 16/05/2014 itself.when i opened the box there was no invoice/bill copy of phone as well as no signed/stamped warrenty card within it.main problem arises when it has been observed that its receiver as well as sim slot is not working and it is confirmed by micromax service centre at haridwar.
therefore you are kindly requested to refund my amount and take ur phone back

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Dear Sir/ Mam

I have order Mobile Phone from Flip Kart ( MOTO G 16GB) on Friday (23.05.2014) Evening with Order no OD[protected]) & they have delivered the same today(26.05.2014). We have open and insert SIM but network is not working than we have may this SIM will not working but again another as well the same error. we had do complaint to Flip kart but they need 72 hours for Call me back than they will take issue to higher authority. We are using Online shopping as they promise to Deliver us Good & Fine products but now my Freight also has faced the same problem he is getting New Mobile but it is not service which they told us on TV adds & On Net as well.

I need my Mobile in next 24 Hours with Correct Products if not than i need full Refund with New Mobile Phone.

Aug 14, 2020

Complaint marked as Resolved

View replies

S

sharma sunil

from Mumbai, Maharashtra

May 26, 2014

Dear Sir/ Mam I have order Mobile Phone from Flip Kart ( MOTO G 16GB) on Friday (23.05.2014) Evening with Order no OD[protected]) & they have delivered the same today(26.05.2014). We have open and insert SIM but network is not working than we have may this SIM will not working but again another as well the same error. we had do complaint to Flip kart but they need 72 hours for Call me back than they will take issue to higher authority. We are using Online shopping as they promise to Deliver us Good & Fine products but now my Freight also has faced the same problem he is getting New Mobile but it is not service which they told us on TV adds & On Net as well. I need my Mobile in next 24 Hours with Correct Products if not than i need full Refund with New Mobile Phone.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Touch not working condition . Hanging mobile.i want replace my mobile i send your addrese .. Net not working & mobile very slow .mobile devilry in 7 day, i want money or new mobile . My model number :karbonn a51 my order no: OD[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka

I bought a phone Lava 406Q on May9, 2014. From the first day, i am facing many problems. The phone switches off automatically in evry 2-3 hrs. And to switch it on, i have to always take off the battery and re insert it! It dosen't switches on from the power button, althogh there is full charge! Secondly, the Back cover of the phone is really very loose. Just a small press and the cover comes out. And thirdly, the touch keypad of the phone is very bad, it keeps hanging while typing!! Its is requested to please check and replace the phone as soon as possible! Else.. I will Have to take severe actions against the company!

Aug 14, 2020

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kottayam, Kerala

Dear Concerned,

I have purchased a MOTO G Mobile phone (Order ID - [protected]) on 14.03.2014 by Axis Bank Credit Card from Flip Kart Online purchase scheme. During that period there was an offer of 15% cash back. Since today I haven't received my cash back. I contacted the Flipkart Customer service many times and was told that the Cash back will be credited by the end of the month.

I have been getting the same answer since I purchased.I have checked with Axis Bank also regarding the offer and they said the Cash will be credited, othewise complain to Customer Service. Since today no action was taken in this matter.I would request the high officials to get my Cash back offer.

Thanking you

Sincerely

Tom. J. Nilappana
Nilappana House
Kottayam- 686604

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Recent comments

No activity on this complaint till now. Why is Flipkart not responding