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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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A
Animesh Goyal
from Gurgaon, Haryana
Mar 12, 2014
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Address: Gurgaon, Haryana

My name is animesh goyal and i buy a screen guard of moto g named "Karpine moto g screen protector, buy one get one free " so when i collect it from your man then i open and i saw screen guard are full of scrach. so i complaint a request to flipkart call centre, then flipkart care says we will be come to collect it from as soon as possible..flipkart messgae me two times we will collect your item today but they not came ...then i complaint again on site then he tell me our man should came on monday but monday he was not come ...and when i ask reason of it reason tell that i am busy in call so we are not able to connect to you. and he willm call me one time not call again... and when i call back on this no. no. will not be connect..so here is fault.. and when agian tuesday came man will come at 8 pm night in my house and collect item, , , i have urgent need of screen guard of Moto g because my phone screen is damaging day by day and you will delay regulary so please kindly gave a coupon as fast you can, , , , , then i will buy a new screen protector form your site... Contanct no. - [protected] Email.[protected]@gmail.com
Aug 14, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
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    A
    Amit Agarwal
    from Delhi, Delhi
    Mar 11, 2014
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    Address: Kolkata, West Bengal

    Dont buy products from flipkart. They sell damaged products .I purchased a mobile phone with a damaged charger. The same was informed to the website on the very next day. They refused to replace or change the product. I am soon going to send them legal notice. Be aware buying from flipkart will flip you apart.
    Order no.Od[protected]
    Flipkart customer support has been notified about the posted complaint.
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      Ankit Vora
      from Mumbai, Maharashtra
      Mar 10, 2014
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      Address: Mumbai City, Maharashtra

      I had ordered some games from flipkart.com .Spent around 3000 rupees on those products but they didnt work only.I asked them from refund.They picked up the product.They said the refund was initiated on 21-2-14.Now today its 17 days and still didnt get my refund.They promised me 10-12 business days.I think they ate my money.I need serious help.I am attaching a photocopy of mail received from them.They are just ignoring my refund.Please help me...
      +1 photos
      Flipkart customer support has been notified about the posted complaint.
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        G
        Gadhavi Hemaxi
        from Rajkot, Gujarat
        Mar 10, 2014
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        Address: Vadodara, Gujarat

        Hi, this is Hemaxi Gadhavi, I bought MOTO G from Flipkart and somehow the speaker was not working properly so i requested for replacement. Below i have copied the mail for confirmation from Flipkart that i will get my new replacement devise by 10th of March. On continuous follow up on your CC Number on 5th, 6th, and 8th i was informed that i should get my new mobile on 10th of March without fail. but still when i followed up on 10th March to get update that what will be delivery time at that time i was informed that i will not get mobile today. This is so annoying, when your customer facing so many difficulties by problem in speaker and when i factory reset the mobile to hand over to your executive and at the same time was informed that will be not receive the same. I want immediate answer for my problem otherwise i have to do something legally. please give me replacement within 2 days or else please refund me my money ASAP. Regards, Hemaxi Gadhavi. M: [protected]
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          S
          sunilvaishnav
          from Jaipur, Rajasthan
          Mar 9, 2014
          Resolved
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          Resolved

          Dear Sir/Madam, I had purchased Google Nexus 4 for my Daughter “Arushi Vaishnav” from Flipkart through Amex credit card on 13th Dec 2013 and the phone was delivered on 25th December 2013ie 12 days after the payment was made. Flipkart order reference quoted is OD[protected] Since seller was not ready to ship the item to Noida, I had provided the Delhi office address of my brother in law Mr. Shailesh Upadhyaya for the delivery. From the beginning, this phone was not working properly and was frequently hanged and sometimes automatically getting switched off. So, on 2nd Jan 2014night, I called up Flipkart helpline and requested for refund/return as per Flipkart 10 days replacement/refund policy as the product was not working properly however I received a message from flipkart on 4th January that return request has been disapproved by the seller ( Onlydeals). I was very much surprised and disappointed that no one (from seller or Flipkart) called me to discuss this issue with me and unilaterally decided to turn down my request. Since then, I have been communicating with M/s Flipkart and in spite of their repeated assurance(s) to look into the matter, no further feedback has been received. Now this phone has developed several other problems and in addition to getting switched off regularly, the photo quality has also deteriorated. May I request you to advise M/s Flipkart to take back the poor quality phone and provide me the credit accordingly. I can provide e.mail communications with Flipkart as and when desired by your goodself. With regards Sunil Vaishnav F/o Arushi Vaishnav C-236 Sector 48 Noida Mob: [protected]
          Aug 14, 2020
          Complaint marked as Resolved 
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            S
            sachindevkp
            from Ernakulam, Kerala
            Mar 7, 2014
            Resolved
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            Resolved

            Address: Kozhikode, Kerala

            Sir, i had bought 3 mobiles (Moto g 16 gb) from flipkart by order
            (Od[protected], od[protected], od[protected] on 6th, 7th & 15th
            February 2014). Moto g was launched on 6th feb by the website with
            Offers like cashback, discount on ebooks, covers and clothing on placing
            Orders on the launch day.I recieved the confirmation of these offers on
            Placing the order through mail.I got the discount on ebooks and covers
            By order od[protected], od[protected] on 7th and 15th feb
            Respectively.After this all my orders for books and dress were cancelled
            Witout specific reason by the site (Od[protected], od[protected] on 23
            And 27 of feb). On contacting the customer care executive i was told it
            Was some technical issue and he asked me to send mail to them which i
            Did on 27feb. I recieved a mail from them quoting the no
            ;-[incident:[protected]].I didnt recieve any call from them till
            Now.On 7th of this month thinking the technical issued must had been
            Solved from their part i placed an order od[protected] which also was
            Cancelled with no specific reasons.On contacting the customer executive i
            Was given a diffrent reason for cancellation of all the orders.The
            Executive told that all my orders were being cancelled because i had
            Bought 3 mobiles and they think i am a reseller. I had brought the
            Mobiles for one of my friend who's location didn't had bluedart courier
            Service at his location and 2 for my family members who didn had a
            Flipkart id. All my oders were done wit my same email id
            [protected]@yahoo.Co.In and place of delivery was the same each time. I am
            Being denied to get my 1000 rs discount on clothing (Ends by march 31)
            Coz of such accusasition with no real proof by them. I am willing to
            Submit proof of my job and the address of people whom i hav given the
            Mobile phones if needed.I am a being denied of my rights as a consumer
            By the with no clear evidence with them.They had never contacted me
            Before making such an accusasition.I had purchased about a dozen books
            From them but they never cancelled the other orders branding me as a
            Bookseller.I am attaching proof of my orders and the mail i recieved
            After filing complaint with them.

            Yours faithfully

            Sachindev k p
            [protected]
            Address:-sbi ramanattukara, ramanattukara p o, calicut, kerala
            Email:[protected]@yahoo.Co.In
            +2 photos
            Aug 14, 2020
            Complaint marked as Resolved 
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              R
              Rajeev Bhargava
              from Delhi, Delhi
              Mar 7, 2014
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              Address: Chennai, Tamil Nadu

              I ordered one Lap top valued at 39000 on 1/3/2014 and order No is OD[protected]
              I was checking status which said to be delivered on 3/32014. When not
              delivered in Chennai . I inquired and very shamelessly they said it is
              with their forwarder and they have no control. They also can not assure
              when it will be delivered or not and in how many days it seems they are also crooks like many other on line portals and sure will wind up soon with tons of money of customers
              don’t buy from them as many manufacturers has already published that
              they are not their authorized dealer, may be they are selling duplicate
              items and in business of fraud . No one responsible to listen to
              Grievance except call center who I guess are paid to take abuses . On
              mail they says sorry for inconvenient
              Aug 13, 2020
              Complaint marked as Resolved 
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                S
                Sairam Venkateshan
                from Bengaluru, Karnataka
                Mar 6, 2014
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                Address: Gurgaon, Haryana

                I am karthick from gurgaon. My product no isOD[protected] and estimated delivery time was 1/3/14 but due to some logistics problem it wasn't deliver(please note it came all the way from banglore to gurgaon and went back). then they reshipped again on 3/3/14 against the delivery time of 6/3/14. it came to gurgaon on 4/3/14 but not delivered as of now 6/3/13 (time 10:15PM) .these guys caused me a great stress regarding this product.
                PRODUCT ORDERED:MOTO G (16GB, BLACK).plz make these guys deliver faster if not pay the compensation
                +3 photos
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                  S
                  Siddharthgarg18
                  from Mumbai, Maharashtra
                  Mar 5, 2014
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                  ORDER ID : OD[protected]
                  I have recently bought a MOTO G mobile phone ordered on 01/03/2014, and the headset is not working properly.
                  Only the left earpiece is generating sound.There is a defect in headset.
                  Also when I play music in the phone to near to the max volume then it the speaker is getting distorted sound.
                  Kindly let me know what can be done.

                  Regards
                  Siddharth Garg
                  Software Engineer
                  Navi Mumbai
                  [protected]
                  sizzler.[protected]@gmail.com
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                    D
                    DhritiR
                    Mar 5, 2014
                    Resolved
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                    Address: New Delhi, Delhi

                    I brought a mobile phone Google Nexus 5 of Rs 29999 on 18th February'14. Order ID OD [protected]. There is a display error on my screen. There are some dead pixels appearing, which seems to be a manufacturing defect.The complaint was registered on 22nd Feb'14 and I was told that the complaint will be resolved within the 10 days, and today is 5th of march and there is still no response from their end. Everytime I call my issue is postponed for another 24 hours. Kindly assist me for this. i have been mailing from time to time but there is no response.This is a very irresponsive behaviour from their end.
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      P
                      Parag Vasant
                      from Pune, Maharashtra
                      Mar 5, 2014
                      Resolved
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                      Resolved

                      Address: Ahmedabad, Gujarat

                      I ordered bata lace up shoes with 8 number.but it was not comfortable in size so I request fipkart.com to exchange it by size 9.they give me 3 times order tracking ids and its almost 1 month now.whenever I got tracking id for a date in morning it shows out for delivery from warehouse and in evening it shows "undelivered due to heavy load" this happens 3rd time.Still I didnt get my 9 number shoes. Order Id: OD[protected] Tracking Id : WSRP[protected] Courier company: Ecart Logistics
                      Apr 7, 2016
                      Complaint marked as Resolved 
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                        V
                        Vinit Kale
                        from Mumbai, Maharashtra
                        Mar 3, 2014
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                        Address: Pune, Maharashtra

                        Hi, Recently i had returned an item to flipkart which was worth Rs 489 and the same amount was visible in my flipkart account.After this last week i had called customer care service and told them to transfer the same amount to my bank account.As confirmed today by customer care they said that amount is refunded on 15th Feb and should be visible in your account.However this amount is not visible in my bank account statement. Sending mails is not helping as i just get reply we have escalated issue and will get in touch.I dont know why a simple tranfer of money to bank acccount has taken so much time.been over 3 weeks now
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                          S
                          shivams4u
                          from Kolkata, West Bengal
                          Mar 2, 2014
                          Resolved
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                          Resolved

                          Address: Gaya, Bihar

                          sir, my name is shivam mehta my complain about www.flipkart.com who has cheat with me.
                          i order a product with order ID: OD[protected] Product: Micromax Canvas 4 A210
                          and pay to flipkart to full payment of Rs 15248 in advance by neft bank transfar in 9/01/14
                          after that flipkart has sent me a defective Product: Micromax Canvas 4 A210 which i receive on 18/1/14.
                          then i call to flipkart then they give me a address and say courier the product to given address
                          and when they receive the product they give me new product and i do the same what they have said.
                          flipkart receive the product on 30/1/14
                          then after i call then they said they has sent a new product for me but after 10 day i have not get any
                          product then they said they are cancel the order refund my money to me . after that
                          more than 20 times i mail him & call them but every times they said i wil get refund in next 24-48 hour
                          they asking this thing more than 20 days but not refund my money.
                          i have all the proof
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            P
                            pavanpaulie
                            from Hyderabad, Telangana
                            Mar 1, 2014
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                            Address: Hyderabad, Andhra Pradesh

                            I have booked an Apple Ipad worth 21900 against the exchange of my Samsung Mobile . The value of the IPAD upon discount is 14, 950 at www.Flipkart.com . There was a document typo error from Flip-kart.com and the same was not corrected till date and the commitment of shipment is postponed daily like a statement on water . The Challan copy speaks about the exchange of ACER Laptop for getting an Apple IPAD but what i have opted is exchange of Samsung SDuos Mobile for getting Apple Ipad . All the calls to the executive are in vain . All false promises and i am fed up . Till now the order was not delivered and the reschedule was pointed to the customer instead upon the self . I am filing an e-complaint for sake of justice .
                            +1 photos
                            The delivery is not happening, first message showed that the product will be delivered today and kept me waiting nd the product is not delivered, infact the person or the delivery boy whom on contacting is telling me he will return the delivery..till now no delivery attempt has been made.
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                              M
                              maharatri
                              from New Delhi, Delhi
                              Feb 28, 2014
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                              Address: New Delhi, Delhi

                              I have purchased Mp3 Player of transcend brand. Within the warranty period of the product, it has been stopped working so i have consulted to the flipkart regarding service scheme and the they have given me the address of the authorized service centre for it. but the service is not there at New Delhi n some of them are not entertaining my product in order to replace it in warranty system. My Order no is- #OD[protected] Since one n half weeks i am calling flipkart regarding my problem but no proper response is there from there side as my warranty period is day by day decreasing. Please help me with this
                              +1 photos
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                                S
                                shivams4u
                                from Kolkata, West Bengal
                                Feb 28, 2014
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                                Resolved

                                sir, my name is shivam mehta my complain about www.flipkart.com who has cheat with me.
                                i order a product with order ID: OD[protected] Product: Micromax Canvas 4 A210
                                and pay to flipkart to full payment of Rs 15248 in advance by neft bank transfar in 9/01/14
                                after that flipkart has sent me a defactive Product: Micromax Canvas 4 A210 which i recive on 18/1/14.
                                then i call to flipkart then they give me a address and say courier the product to given address
                                and when they recive the product they give me new product and i do the same what they have said.
                                flipkart recive the product on 30/1/14
                                then after i call then they said they has sent a new product for me but after 10 day i have not get any
                                product then they said they are cancel the order refund my money to me . after that
                                more than 20 times i mail him & call them but every times they said i wil get refund in next 24-48 hour
                                they asking this thing more than 20 days but not refund my money.

                                i have see u to solve many problem.

                                can pehredar help me

                                shivam mehta
                                mobile no: [protected]
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  R
                                  Rajlaxmi Singhee
                                  from Mumbai, Maharashtra
                                  Feb 27, 2014
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal

                                  As soon as i had received my consignments on 17 Feb 2014 of a book Mousses and Cheesecake and immediately I had ordered for a return on the very same day Return ID-4024431 against the Oreder No: OD[protected].
                                  Its been 10 days and I have been calling the customer executive everyday to arrange the pick up but all in VAIN.
                                  Noone has come to pick up the consignment yet.
                                  Everyday I am being assured that the consignment shall be picked up by these executives but no acytion is being taken till date. I need my refund for Rs 269.00 immediately.
                                  Request you to please look into this matter at the earliest
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    spatil22212221
                                    from Mumbai, Maharashtra
                                    Feb 26, 2014
                                    Resolved
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                                    Address: Mumbai City, Maharashtra

                                    I There, I just buyed new sony Xperia c phone from flipcart one week ago on Monday and the phone started to not work properly just within two days.The aproximity sensor is not working as expected, few times screen automatically gets off and i cant do anything lie go to the menu or disconnect call or switch on the speaker. I contacted Flipcart customer care but no help at all.They just said that i will get a call within a 24 hours but i didnt received any till date. Please help Thanks, Satish
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
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                                      Shrishti
                                      from Noida, Uttar Pradesh
                                      Feb 24, 2014
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh

                                      I had bought a Oleva metal jewel set on 13th Feb 14 with the mil ID Pankaj.[protected]@gmail.com but received the different piece and it was badly packed also the oleva is not mention on the set anywhere then I raised a complaint at CC and they picked my product and send the other piece it was again the different piece and also its defected too now when I have called at CC they said the product was finish and take your money back.

                                      This is not the way of customer dealing and why do I take my money back I need the same piece what I have chooses or send me the perfect other piece.

                                      Also I have not recommended anyone to shop from your website its very pathetic website which show something else and dilivered different and defective peaces to their customer.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Very pathetic service very bad delivery service.
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                                        vineshattri
                                        from Chandigarh, Chandigarh
                                        Feb 23, 2014
                                        Resolved
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                                        Resolved

                                        Address: Chandigarh, Punjab

                                        i had purchased MOTO G from Flipkart having order number OD[protected] having email id- [protected]@gmail.com, i had hardly using it from the delivery day i.e. past 2 weeks and its front speaker is not working properly it is giving sound like trumpet. Also i had called to nearby dealer of Motorola suggested by Flipkart but the no. provided is of someone else. kindly resolve my problem as soon as possible
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        To whosoever this may concern,

                                        I had ordered a Micromax doodle from your site 7 days back as a gift for my mother. She switched on the system and started using it 2 days back. Yesterday she realised the phone would get hot, while on a call and continue to get heated until unbearable. Later the same day, it switched off on its own. Even after charging it for hours, it refused to switch on.
                                        I expect a solution to this issue in 2 days - with nothing other than a replacement of the same model. I don not want a payback or refund.

                                        Thank You,

                                        Divya Sachdev
                                        (tel[protected]
                                        i had ordered asus zenfone 5 A501CG(Black, with 16 GB) on 06 jan 15. Order ID: OD[protected]. flipkart delivered the product to my neighbour on 9th jan as i was unavailable during office hours. i got product in my hand on 10th jan. i started using the phone on 10th jan evening.

                                        this faulty product has serious problems

                                        1) it heats up extremely fast. i cannot use it for even for 5 mins. it is like holding a warm plate on the hand all the time. what is the use of phone if one cannot use it for songs / browsing even for 1 hour in a day. the mobile definitely cannot be used for more than 1 hour in a stretch. i am afraid that it may explode if it used for long hours

                                        2) the battery life is pathetic. it drains so fast that it does not last even for 2 hours. i have not played any games. not used it for playing videos. just used for sms, 2g browsing, 1 call. this happens when i have enabled ultra saving mode. i needed to charge the battery for 3 times

                                        their website is mentioned as below about battery

                                        Talk Time 18 hrs (3G)
                                        Standby Time 353 hrs (3G)

                                        but my mobile does not last for 2 hours.

                                        3) the quality of audio is extremely poor. unable to hear the song thru earphone outside the house even with full volume. tried with different earphone. same problem.

                                        4) i am unable to download any app thru playstore. always showing error ''unable to download". tried fixing the issue but not getting resolved

                                        i have contacted flipkart today (11th jan. yes on 1th jan ie not even used the product for 24hrs) and asked for refund as i lost my trust with flipkart. they have given incident id[protected]

                                        i cannot risk taking replacement product. i am sure that that product will also be faulty.

                                        pls pls help me to get the refund

                                        i wasted 289 rs on back cover, screen guard, earphone for the same phone thru flipkart. i am in no need of it but not sure what to do with it.
                                        Hi, I bought a Timberland Eknmrkt Wedge Boot Boots from flipkart website in October 2014 however after using it for sometime the color of the shoe changed completely and it looks completely different than what it was. I tried putting in a complaint earlier however no body bothered about it since I complained after 30 days. Flipart requested me to get in touch with the shoe company. I tried contacting the shoe complany but I could not find a local contact or email for this brand. So, I am putting in a formal compaint again to see if this time you would consider my request. The order was placed with order number - OD[protected].
                                        Hello,

                                        Order ID: OD[protected]
                                        Product: BlackBerry Z10

                                        Since the product is out of stock seller is unable to arrange a replacement for the same.

                                        I understand that you want replacement. However, on checking our records I see that the product (BlackBerry Z10) is currently not available with the seller ‘NTraders’, a replacement unfortunately cannot be arranged.

                                        Kindly get back to us with the following details for your order so that we can raise a refund request from the seller NTraders -

                                        Account holder's name (Should be the same as registered for the order) -
                                        Bank name and Branch -
                                        Account number -
                                        IFSC -

                                        Awaiting your response.

                                        Regards,
                                        Supriyo
                                        Flipkart Customer Support
                                        Customer By CSS Email (Anshu Kumar) (13/05/2015 05.29 PM)
                                        Dear Sindhu/Admin

                                        Today is 13th now, still I have no response from your concern Team.
                                        I have checked your Website and the product is available.
                                        Waiting for your response.

                                        Response By Email (Sindhu Balaji M) (10/05/2015 10.23 PM)
                                        Hello,

                                        Order ID - OD[protected]
                                        Product - BlackBerry Z10

                                        Thank you for taking your time to write to us.

                                        I certainly understand your concern.

                                        I would like to inform you that, I have notified this issue to our concerned team and they will get back to you by May 11, 2015 between 9 AM - 9 PM.

                                        I request your patience and kind understanding in this regard.
                                        Customer By CSS Email (Anshu Kumar) (10/05/2015 10.13 PM)
                                        Dear Admin,
                                        Tell your seller to buy a new product and ship it.
                                        I am not looking for refund.
                                        There is nothing to talk about. I have already called your customer service
                                        and informed them about the same.

                                        Response By Email (Arvind G.) (10/05/2015 07.06 PM)
                                        Hello,

                                        Order ID: OD[protected]
                                        Product: BlackBerry Z10

                                        We tried calling you on ([protected]) but there was no response from your end.

                                        I understand that you want replacement. However, on checking our records I see that the product (BlackBerry Z10) is currently not available with the seller ‘NTraders’, a replacement unfortunately cannot be arranged.

                                        Kindly get back to us with the following details for your order so that we can raise a refund request from the seller NTraders -

                                        Account holder's name (Should be the same as registered for the order) -
                                        Bank name and Branch -
                                        Account number -
                                        IFSC -

                                        Awaiting your response.
                                        Customer By CSS Email (Anshu Kumar) (08/05/2015 11.16 PM)
                                        My no is same [protected], You can call me after 6 PM IST

                                        Response By Email (Varsha N.) (08/05/2015 03.22 PM)
                                        Hello,

                                        Thank you for writing in.

                                        Order Id - Order ID:OD[protected]
                                        Product:BlackBerry Z10

                                        We have been trying to contact you on your phone, however have been unable to reach you. Please reply to this e-mail if there are any alternate contact number and a convenient time between 9 AM - 9 PM, so that we can arrange a call back to you to address the concern to ensure a prompt resolution.

                                        Awaiting your response.
                                        Customer By CSS Email (Anshu Kumar) (08/05/2015 09.57 AM)
                                        *I Do Not Need Refund.*

                                        *You have made me wait for almost a month to tell that you sold me a faulty
                                        Product and Now You Cannot Replace that.*
                                        *Please have your supervisor/person with authority call me or reply to me.*


                                        Response By Email (Prashanth Y) (08/05/2015 09.10 AM)
                                        Hello,

                                        Order Id - Order ID:OD[protected]
                                        Product:BlackBerry Z10

                                        I understand your concern regarding your aforesaid order and I apologise for the inconvenience caused.

                                        Since the product (BlackBerry Z10) is currently not available with the seller ‘NTraders’, a replacement/exchange, unfortunately cannot be arranged.

                                        Kindly get back to us with the following details for your order so that we can raise a refund request from the seller NTraders -

                                        Account holder's name (Should be the same as registered for the order) -
                                        Bank name and Branch -
                                        Account number -
                                        IFSC -

                                        The Indian Financial System Code (also known as IFSC) is a 11 character alphanumeric code for identifying the bank and branch in which an account is held. This can be found in your cheque book or bank statement.

                                        However, if you do not have a bank account, please provide us the account details of a trusted person(friends /family)and the refund will be initiated. This requires a declaration from to be filled and valid ID proof mailed to us .

                                        Hence, in order to accommodate this, I have shared the required declaration form in this e-mail.

                                        Kindly mail a snapshot of the completed form with your signature (hand signed!) along with valid ID proof such as PAN card, Voter's ID, Adhaar card etc. of the person in whose account the refund is requested.

                                        Awaiting your response so that we can assist you further.
                                        Customer By CSS Email (Anshu Kumar) (08/05/2015 08.15 AM)
                                        Dear Vivek,
                                        I have not cancelled the order and it was cancelled by you.
                                        Please check with your customer service.
                                        I m not looking for my money.
                                        Your courier Partner has not even tried to deliver the product as mentioned
                                        to me on prior email which was supposed to be on 2nd of feb.
                                        Instead they have informed you that Customer regret the order.
                                        Which is a misleading information either from your Side or your courier
                                        Side. (Do check your logs 1st, 2nd and 3rd Non working day for your Courier
                                        Partners.)
                                        All I need is a working product, It does not matter to me who is selling it
                                        on your Website. I have send this item as a gift and wanted you to honor
                                        the same before I publish conversation recordings with your representative
                                        and the Logs you have send to me.

                                        *I need Replacement, Not Money.*
                                        Response By Email (Vivek Prabhakar) (08/05/2015 07.32 AM)
                                        Hello,

                                        Order ID:OD[protected]
                                        Product:BlackBerry Z10

                                        Thank you for taking your time to write to us.

                                        I certainly understand your concern and offer my sincere apologies for the inconvenience caused for canceling the order.

                                        I would like to clarify that order was cancelled due to breach in delivery timeline. Hence, I would request you to place a fresh order.

                                        Since the product (BlackBerry Z10) is currently not available with the seller ‘(Navkar Traders)’, a replacement/exchange, unfortunately cannot be arranged.

                                        Kindly get back to us with the following details so that the refund for your order (Order ID -OD[protected] can be initiated at the earliest -

                                        Account holder's name (Should be the same as registered for the order) -Aravind Gowtham
                                        Bank name and Branch -
                                        Account number -
                                        IFSC -

                                        The Indian Financial System Code (also known as IFSC) is a 11 character alphanumeric code for identifying the bank and branch in which an account is held. This can be found in your cheque book or bank statement.

                                        Awaiting your response.
                                        Auto-Response By (Administrator) (07/05/2015 11.18 PM)
                                        Greetings,

                                        Thank you for contacting us!

                                        This is an automated response and is for your reference only. You need not reply to this mail.

                                        Your incident id is:[protected]
                                        We will get back to you as soon as possible.

                                        Please find below, the summary of your request.

                                        Date: 07/05/2015 11.18 PM
                                        Issue: Others / I wish to share feedback
                                        Message: Dear Admin, Product Ordered on 13th of AprilOut of Box faulty productReplacement created and replacement product was suppose to delivered on 2nd of May.No replacement or even trials from Flipkart.Customer service has not send any tracking number or anything.Refund created by customer service without my consent.Whats happening?Are you guys trying to sell faulty products and earn money from that?Please explain

                                        Customer Support
                                        www.flipkart.com
                                        Customer By CSS Email (Anshu Kumar) (07/05/2015 11.18 PM)
                                        Dear Admin, Product Ordered on 13th of AprilOut of Box faulty productReplacement created and replacement product was suppose to delivered on 2nd of May.No replacement or even trials from Flipkart.Customer service has not send any tracking number or anything.Refund created by customer service without my consent.Whats happening?Are you guys trying to sell faulty products and earn money from that?Please explain
                                        Dear Sir,
                                        We had ordered a Motorola E on 17th Oct 2014 (ORDER NO. OD[protected] after using it 8 months we found a big pink spot on right side of the screen near the unlock button.
                                        You can check the image

                                        our Email. "[protected]@gmail.com"
                                        Contact no. [protected]
                                        I have purchased a new Asus Zenfone 2 order number OD[protected] on 05/21/2015. since then i am calling flipkart that the phone is not working properly. For a battery capacity of 3000 mah i have to charge this phone 3 times a day (which is normal as per flipkar supervisor). secondly any app i open or specialy if i open camera the phone gets heated up. while taking calls after 15 minutes i cannot keep the phone near my ear because the gets extemely heated. as per flipkart temp of 45 degrees is normal. at 42 degrees i had to switch of the phone because of the reason that the phone might not burst.
                                        flipkart tech reps mentioned that 45 degrees is company standard where in i called corp and checked their waranty documents where it is no where mentioned for heating temp. of the phone.
                                        now flipkart has developed some smart check app through which they remote diagnose the phone battery and temparture. that's kinda of fraud they are doing with customers as it is well understood that it is an app developed by tech team so any ways it will work in their favor. they are not ready to believe the customer have the phone in his hand and is being fighting for 3 days for product replacement.
                                        supervisor replacement are only sticking to their bull smart check app and saying that if their app is showing normal so there is nothing wrong with the phone. on top of that they are saying it is a certified app. even i can develop this kinda of apps and show them as certified and fool the customers and make money out of their pocket.

                                        they have refused to replace the product and i have felt harrassed and humilliated the way they have treated me since i have been a frequent buyer at flipkart. really disgusting and disgracefull.

                                        i dont need the refund, i just want the replacement of the phone.
                                        I purchased Moto G and it was shipped on May 6th, there was noise when I speak over the phone, also heating issues. Battery gets drained out even though I charge it for full battery. For noise issues flipkart customer care ppl said that I should use actual microsim, I changed my sim, but still problem persist.Please do something, I am a volunteer I cannot afford to buy new set.
                                        I had purchased a Mobile Phone (Moto G 2nd Generation) on 19th December, 2014.

                                        After using Phone for 3-4 months, i am facing some problems as mentioned below:

                                        (1) Speakers of the Phone are not working properly sometimes. Speakers stops working sometimes when an incoming call comes.

                                        (2) Speakers doesn't work when a Ringtone is set through Downloaded Audios.

                                        So please reply as soon as possible and get my phone repaired as soon as possible under 1 year warranty term.

                                        Thank you.

                                        Flipkart — cancled product

                                        my will be cancelled without my permission

                                        Flipkart — Product Quality

                                        Product quality so poor.

                                        Flipkart — cancellation

                                        cancellation a puma shoes. My order no. is- 0D[protected] please send sms on my phone no, -[protected]

                                        Return ID: 14793902) - ACCEPTED (they are putted return then why we want order)

                                        WE ORDERED JIVI JSP 29 ORDER ID :- OD[protected] WITHOUT OUR KNOWLEDGE RETURN MORNING I WENT OFFICE NO RESPONSE AND CALLED CUSTOMER CARE NO RESPOSE.

                                        not deliver item

                                        plz call me [protected]

                                        JAIPAN JUMBO ROTI MAKER

                                        THE HANDLE OF THE ROTI MAKER UNSCREWED AND DETACHED . I CANNOT ATTACH IT AGAIN .I CANNOT USE IT .

                                        Order a book more than 2 months before till not received...

                                        Order ID: OD[protected] Items) Seller: WS Retail Order Date: 3 November, 2014 10:57 AM Till i have not received a book... This is not flipkart... it is fakekart.. When i talk to customer care they talk like rowdy...

                                        broken item

                                        flip cover is broken when delivered item

                                        mobile cover play

                                        I have bought moto g mobile. On 12th sep.2014. Now my mobile cover playingplaying So please rework or replace the mobile. Kindly accept my request and do the need full. Thanks.

                                        moto g phone charger replacement

                                        I had bought a Moto g (16gb) mobile in flipkart OD[protected] .Now my phone's charger is not working at all.My charger's warranty is also not over yet.so please take necessary steps to make a replacement for my charger.

                                        Wallet money

                                        I was having 299rs. In my wallet.but when i checked it after a month for shopping purpose my wallet was empty.
                                        I want my refund money back.kindly see to it.

                                        Lg 43lf540a returb request cancelled

                                        I have buy lg tv in flipkart 20 days back but installation not done till date so i ask for return the tv but cancelled the return request so please refund my amount my mail id : mukesh.[protected]@gmail.com
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