Flipkart Complaints & Reviews

Liars, cheaters, fraudsters and scammers!!!
Snatched around 2500 rupees of my money for several products, offering me wrong and damaged products. Have been calling them daily, spoke to several agents, asked for help. No superior, bothered to call back or address my issue. Giving wrong and damaged items with the rely no replacement or return policy. Wow!!
Finally, tired of my daily calls, blocked my account, now i have lost my money, have products that cant be used, as its wrong or damaged, with the constant reply-backend support team would contact by call or mail and resolve the issue. That's so convenient to do. Amazing and outstanding customer service!!!
I WANT MY HARDEARNED MONEY BACK!!!
Been more than 10 days without any response...
I shall keep fighting for justice in every way possible...

Sir/Madam

I had an incident with Flipkart. On 10th July 2022 Flipkart Payments Bangalore was made an 15 unauthorised Each transaction of Rs. 2750/- by using my indus bank total - 27, 000/- details saved in their website without my consent.
After giving all details like credit card number, transaction ref no, Credit card statement etc.

I have approached State bank of India regarding this issue. They have clearly stated that this transaction was made by Flipkart Payments Bangalore on 20.12.2021 and provided the transaction ref no.
So, I kindly request you to lodge a complaint against Flipkart and revert back my said amount with additional compensation from Flipkart.

Thanks and Regards
Veerraju

Date: 28/7/2022

My account has been hacked. I have loged in via mobile number .In the past few days I had received messages for return request and refund credited but sadly I didnt do such acts while i am using those three products. When i checked into my account, the amount was not credited to my account so i thought it should be some technical errors. But today when i was trying my own card details I was stunned to see already addition of two unidentified card details ; one is in upi number and other is in email id.

Whe i callled up the person number which was in upi-id, he threatened like he dint care, he mentioned delhi and then ladakh.

In the meanwhile I recieved another product of dry eraser pens by a delivery executive who appeared unannounced, as usually I get message of the arrival with phone number. Due to network issue he made me payment in his upi id . In the midst of tense, I realised lately the amount which I paid and was mentioned during placing an order is different. In this parcel it was Rs. 430 and the amount while placing was Rs. 215.

So, I checked his transaction details which i made in the past few days and realised the return products raised and amount which was credited into that hacker id was actually paid to him during intially delivery into his id.

his upi id and the hacker id is almost matching. My conscience tells that this delivery executive may be involved in this hacking process.

I am very shocked the pathetic security provided by flipkart. When i talked to cstomer care they are asking me to change passwords mutliple times. And why should i do many times?? isnt its flipkart responsibilites to give secure system to its customer and hire a compliant employee??

i request to please look into the matter and take strict action against delivery executive and flipkart for careless approach. I feel unsafe.

I have the screenshots of the incidents.

Sir/Madam

I had an incident with Flipkart. On 10th July 2022 Flipkart Payments Bangalore was made an 15 unauthorised Each transaction of Rs. 2750/- by using my indus bank total - 27, 000/- details saved in their website without my consent.
After giving all details like credit card number, transaction ref no, Credit card statement etc.

I have approached State bank of India regarding this issue. They have clearly stated that this transaction was made by Flipkart Payments Bangalore on 20.12.2021 and provided the transaction ref no.
So, I kindly request you to lodge a complaint against Flipkart and revert back my said amount with additional compensation from Flipkart.

Thanks and Regards
Veerraju.

I have ordered 3 Milton 1000ml Plastic Utility Containers on 12 July 2022 but I received Milton Electric kettle so I returned the Kettle and I refund for 1 Milton 1000ml Plastic Utility Container and other 2 Milton 1000ml Plastic Utility Containers I did not get. They are telling me that refund cannot be issued because of seller policy for the other two Milton 1000ml Plastic Utility Container.

Please today delivery emergency ha please 29 july delivery please please

Not yet received for last 2 days and it is still showing out for delivery. Stop harassing customers.

I placed return pickup on 21-jul-2022 till now no one came to pick the order.and i didn't get my amount back.
it should pick up 25th.date crossed 4 days ago.
i need to change my return pickup address and i won't be there actual order delivered address

I purchased a Micromax 32 inch LED TV along with extended warranty of 2 year by Flipkart Protect from flipkart. Extended warranty policy number is EWFK[protected]. I raise my complaint on 16th June, 2022 and Jeeves service executive took my tv on 02nd July, 2022 for repair.
They fake completed the service on 16th July, 2022 stating that the service is completed and when I contacted filpkart and jeeves they said "It was a fake closure of the claim and may be happend due to any technical issue" and said please don't worry your TV is at service center and we will repair and deliver it to you very soon. Then, I asked for refund because as per policy document if the product is not repaired within 30 calendar days customer is eligible for refund of 70% - 80% of the value of tv as per the invoice/bill. The executive who was on the call said "Yes, sir if you want refund instead of tv then you can request for the refund also and you will get 70% of amount mention in the invoice". Then, I said "Ok, issue me the refund I will buy a new tv". Then, she said "Ok, I've mentioned in the claim that customer wants refund instead of tv and sent it to the concerned team. They will provide you the refund within 2 working days".
From then till now its been more than 10 working days I'm regularly contacting them they always say "We are working on it, please wait for 24-48 hours".
Their 24-48 hrs are not getting over. They are very unprofessional when I again contact jeeves one executive said "Sir, aap samjhte hai na paisa dena kisko accha lagta hai.". Very unprofessional answers and no response from them.

Order Id: OD[protected]
Plan Id: EWFK[protected]
Claim Id: CLEWD[protected]

I've all the call recordings.

This is the most stressing and disgraceful experience in my life with Flipkart.

I have bought this product 3yrs warranty + 2yrs Extended warranty from Jeeves on 18-Feb-2020

TCL is saying this product is not in warranty.

Flipcart is saying we don't have the product information

Model number: 55P8

Date of purchase:18-Feb-2020

Buy from: Flipcart

Serial No: 1912AJB146718C00201

Country: India

Concern: Display issue

On 13th of July I ordered for the LIBERTY SRG-302E Slip On For Men(formal shoes)
and on 18th of July 2022 I got the delivery of wrong product which was a pair of slippers and on the spot I show those slippers to the deliveryman and he suggested to go for the return request so i made the request about three times and every time the request was being rejected.
more over customer care wasn't able to provide me with enough information.
Now it's last day(28 July 2022) to file for return and I have done that.
I am very disappointed from the flipkart.

Flipkart alway cancel my order without any notification and reason...they waste coustomer time and energy... I have face more tha 6 time .. when we ask why are you cancelled my order they alway giving silly reason

Not showing invoice for my old order please resolve as soon as possible

I ordered a phone on 2nd July, which should have been shipped by 9th July and should have reached me by 12th July but today is 28th July but my phone hasn't shipped yet.Meanwhile, I spoke to Flipkart customer care many times but they did not help me even 1%. Even the team concerned with Flipkart did not help me.He simply told me to order another phone. am I mad? This is what I was waiting to hear since 1 month?I did not expect such stupid things from the concerned team. I have been hurt a lot.I am not getting the discount at which I ordered that phone now. Flipkart's fault in this. Flipkart should take care of its customs. Flipkart should refund me as much money as that phone has now. If this is the fault of Flipkart, then he should also compensate for my loss. I used to trust Flipkart a lot. I used to suggest Flipkart for shopping to all my friends, relatives and family, but now I have lost my trust in Flipkart. I can forgive flipkart if flipkart gives me the money back for what that phone is now. Otherwise I will never be able to trust Flipkart. Thank you.

Product needs to be delivered on 27 July 2022. I got a message that product is out for delivery at 8pm on 27 July 2022. But, now it's 8pm 28 July 2022 and product is not yet delivered. Customer care is also unable to resolve this issue. Kindly do the needful. And stop harassing customer mentally.

I ordered a sofa worth 18000 INR from flipkart. I paid for the order via emi option. On 24th july i get a notification from flipkart that my sofa is delivered but i didnt get any sofa delivery and neither any delivery boy called me even. Then i contacted the flipkart support they said me they will resolve the issue by 25th july. On 25th july they said they will resolve by 26th and on 26th they said they will resolve by 27th. Then on 28th i contacted them and they said they will resolve by 29th. I said them that they are doing this everyday. They say sorry but you need to wait till 29th. Then i said i will contact consumer court if you try scam me like this. The customer support says do whatever you can but remember things wont go well if complaint is raised. They aint even refunding my money neither giving the sofa. Please help me out.

Order Id : OD[protected]

I have purchased phone on 17th july and delivered on 20. I have requested for a replacement of the phone, since it was found some issue while using. There was some short circuit smell coming from the phone frequently. Each time while using the smell keep on coming like soldering issue like thing. So i just stopped using the phone, since there is a chance of explode and all. I have requested for replacement trough call. It was agreed to replace after technician visit. The Technician visit date was agreed to be 26th but not done in time. When i called again they said to wait for one more day, then again waited for one more day. But no one came. Today when i called customer care, they said they will look in to issue and all. Now they cancelled the entire replacement request. And again starting the procedure from beginning. This is not the right scenario. If they are not met the policy agreed dates, they should accept the replacement and give back new phone in time. But each time while calling they keep on changing the date and say wait for some more days . I am continuously calling for past three days and each time they were telling different reasons and telling to wait more days. Now they cancelled the entire process and starting from beginning. So please look in to the issue as soon as possible.
Product : SAMSUNG GALAXY F23 5G phone
Order no:OD[protected]

I ordered a mobile case for poco f4 5g it does not fit for it and its quality is very bad. Now I'm file a return request and they give me a notification on flipkart app the amount will be refunded. Now the delivery agent doesn't call for pickup and I called agent they tell me the product is not get refund amount it have only replacement. Same product is replacement why I need it. They tell me first the amount will be credited then now they changed to replacement. It's really cheat. Order ID-OD[protected].

I am seller on flipkart ...i move my whts app customers to flipkart . they buy my products from flipkart . my return or RTO rate was less than 1%. but suddenly after 11 july my all products were showing return and reason mentioned that products are missing ...i called my customers and asked did they create any return..they said no we are very very satisfied with the quality why we create such return request ...they send me pic of that product ...in that case who create return ? and mentioned "missing product" reason . and flipkart block my seller account ..i create multiple tickets but they refused to listen me

A/C XXXX0007 linked to card XXXX3919 debited Rs INR 351.00 on 28/07/2022 POS txn.Avl Bal is Rs INR 1, 494.00.To report fraud & stop further debit SMS SUSPECT to 56161- Canara Bank