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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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P
P00j@
from Delhi, Delhi
Jul 25, 2022
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Address: Delhi

I had ordered my groceries on 15.07.22 and delivery date was 18.07.22(slot 6am-1.30pm). I called delivery agent on 18.07.22 more than 5 times but he cut my calls and called me on 1.29pm for delivery but I was in a meetings so couldn't receive calls. After that flipkart is continuously delying my order. I've spoke more than 7times to customer care executives regarding my parcel. They are saying same thing again and again that this is the last date of delivery this will not be delayed anymore but still I've not received my parcel. They are neither delivering my parcel nor canceling my order. I've paid for this so my money got stuck. Extremely frustrated.
So please solve this as soon as possible.
Jul 25, 2022
Complaint marked as Resolved 
Flipkart did nothing to resolve my issue. Why it is showing resolved?
Flipkart customer support has been notified about the posted complaint.
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    Raju Al
    Jul 25, 2022
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    Address: Sabeer kirana Store Colonelganj gonda

    My product not reach my place date 25.7.2022 very bad service and customer care services not conferm my problem
    +1 photos
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      Siva Hasmitha
      from Tirupati, Andhra Pradesh
      Jul 25, 2022
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      I have lost my old phone number and old email id, but I can login through password for my Flipkart account, I want to change my mobile number and email id as it is not possible because OTP is sent both to old and new Mobile number and email id, how can I change my Flipkart account mobile number and mail id
      Old mobile number:[protected]
      Old mail id: [protected]@gmail.com
      Redduvari Siva Hasmitha
      New Mobile number:[protected]
      New mail id: [protected]@gmail.com
      Please kindly resolve my issue quickly
      Flipkart customer support has been notified about the posted complaint.
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        A
        Ashwini Saste
        Jul 25, 2022
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        Address: P S Villa Pune-solapur highway opposite bharat petrol pump Shewalwadi

        I have purchased Rakhis from flipkart.. I got wrong item delivered.. I tried to contact flipkart help service..but it's not responding..it's not about money it's about trust we showed on you. I have submitted review on that fake product but flipkart is just showing submitted but not reflected in profile
        Flipkart customer support has been notified about the posted complaint.
        Jul 25, 2022
        Updated by Ashwini Saste
        I suppose to get this rakhis

        Jul 25, 2022
        Updated by Ashwini Saste
        And I got this

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          S
          Sujata250722
          from Kolkata, West Bengal
          Jul 25, 2022
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          I had placed an order for the book named Disney's Frozen, "Frozen Heart" which was priced indian rupees 308 and shipping charge Rs 50. The shipping address was Swapan Kumar Banik, 522

          Mahestala, Mollargate, Sontoshpur govt.colony block c,

          Kolkata

          West Bengal - 700142 . The order id is — OD[protected] dated 20/07/2022. Today i have received a book named 'Disney's Frozen movie', it was not the book i ordered.Wrong Frozen series book was delivered to me.Book I ordered had 308 pages but the book i received is less 100 pages long. In receipt on the package it was written Frozen Heart but the book was diffrent .It was Frozen book but not the Frozen Heart book i ordered Kindly replace the book with the correct book.The writer of Frozen Heart is supposed to be Elizabeth Rudnick.
          +3 photos
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            R
            Ram Medicherla
            Jul 25, 2022
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            Address: H.no.5-191/4 flat no # G1 Sri sai Residency Chintal

            To the Manager,

            I have purchased the 4 door wardrobe from flipkart but still the installation is not done your techincal person came but he told that he will come with in an hour and but still the installation is not done vijay gupta came # [protected] when it will be installed if not done today i will cancel the order and i will for the penalty order id #0D[protected]
            Flipkart customer support has been notified about the posted complaint.
            Jul 25, 2022
            Updated by Ram Medicherla
            installation is not yet done
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              S
              Shivam Shekhar97
              Jul 25, 2022
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              I had ordered a pair of soundcore by anker R100 TWS earbuds on 15th of July via Flipkart app. The product's delivery date was showing to be 18th July at the time so I went ahead and ordered. I was also tracking my product by the delivery timeline provided by Flipkart on the orders page. I saw that my product had reached in the delivery hub in my city, i.e. Hyderabad on 17th of July only. But after waiting till night on 18th when I didn't get the product I went to the orders page again, There they had now changed the delivery date to 19th of July stating some reason. Again on 19th I was waiting for product but didn't get it. When I checked the orders page again I saw they changed the date to 21st now. I called the customer care for getting a resolution but they also didn't have any clear information. They bluntly told that the package seems to be lost in transit so will have to wait till 21st July. Then I went ahead and canceled the product as I was to be out of station from 20th till 22nd July. The customer care guy also told that I can reorder the product on 19th July only which will be surely delivered on 24th July. At this claim, I again ordered the product, this time the Flipkart app was asking for pre-paid payment as due to some reason the pay on delivery was not available at the time. So, i went ahead and paid Rs. 1999 as part of product cost. But once again on 24th of July, just before the EOD I got the message that the delivery has now been rescheduled from 24th to 27th due to delivery issues. I again contacted the customer care to understand what is this issue but to no avail. They just keep apologising without giving any explanation, and repeating that the product will be delivered on 27th surely. I now am clearly in doubt if product will be delivered on 27th as well or not as last time also they changed the date 2 times. I hence want to raise a complaint against this totally unprofessional behaviour of Flipkart and it's lack of Customer integrity.
              I am also attaching the screenshot of the changing delivery date timeline I can see on the Orders page of Flipkart
              +2 photos
              Flipkart customer support has been notified about the posted complaint.
              Jul 28, 2022
              Updated by Shivam Shekhar97
              My order has still been not delivered, it was scheduled to be delivered on 27th July. Yesterday, towards the end of the day I again got a message that the order has been delayed giving the same repetitive excuse of issue with transit of the product. Whenever I talk with the customer executive they start giving false promises about getting it delivered as soon as possible. Totally unprofessional behaviour from Flipkart and I'll make sure never to shop from it again in future, rather I will opt for Amazon and other services which are providing 2-3 days delivery at the same delivery location for me. I request strict action against the fraud Flipkart is doing with its customers.
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                B
                Bhupesh2212
                from Mumbai, Maharashtra
                Jul 25, 2022
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                Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru

                [Attaching all the screenshot of the payment fraud at Flipkart]

                Hello Flipkart, I have made the payment of 6298 INR towards the Order of Kamiliant by American Tourister Bags ( 2 pieces ) on 14th July 2022.

                Following are the details

                Order ID : OD[protected]

                UPI Transaction ID :[protected]
                Payment To : Flipkart ( UPI - paytm[protected]@paytm )

                I haven't got any refund or the confirmation of the order. It has been more than 10 days I am constantly following up and just getting the templated responses from customer care services. I would request Flipkart to please look into my case and can directly contact me

                contact details
                Email : [protected]@gmail.com
                +3 photos
                Flipkart customer support has been notified about the posted complaint.
                Jul 25, 2022
                Updated by Bhupesh2212
                The complaint is not resolved and haven't received any communications from flipkart
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                  K
                  kiranmallinath
                  from Chennai, Tamil Nadu
                  Jul 25, 2022
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                  Address: Bangalore

                  Hi, I have ordered smartphone on 22nd July '22 and was promised to Deliver it by 24th July '22 which they failed and when I am following up now they have pushed to address the concern by 29th July '22, Is this fair business Flipkart is doing, making customers wait and wait and felt with no clue when the product will be delivered.
                  Flipkart customer support has been notified about the posted complaint.
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                    A
                    Animunni
                    Jul 25, 2022
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                    Address: Peddapalli,505172

                    Order status is not relevant and shown as not delivered. I have received the item 15 days ago and wanted to return it.please update it accordingly.

                    And all items are shown as not deliverable.

                    I have already ordering for same from long period and suddenly it is showing as not deliverable.

                    Please look into it.

                    Thanks
                    Anisha Kolluri
                    Flipkart customer support has been notified about the posted complaint.
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                      R
                      rajesh117
                      Jul 25, 2022
                      Resolved
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                      Resolved

                      I ordered a mobile on 23 July 2022. Amount is debited immediately from bank. But on flipkart it still showing pending for payment.
                      I called the customer care. first, they said wait for 24 hrs it will be credited back in your account and after 24 hrs i contacted them again and then they are saying they are not able to view my order on their console support team will contact me regarding this.
                      Today is the 3rd day and no one contacted me yet.
                      +1 photos
                      Jul 26, 2022
                      Complaint marked as Resolved 
                      Issue resolved
                      Flipkart customer support has been notified about the posted complaint.
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                        J
                        Jyothsna Jellu
                        Jul 25, 2022
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                        Flipkart failed to deliver item after a month also even after raising complaint they didn't deliver the item .
                        Now they blocked my number not able to receive any call and not able to call them also.
                        Can someone quickly help on this.
                        Flipkart customer support has been notified about the posted complaint.
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                          S
                          sarun bhaskar
                          from Pathanamthitta, Kerala
                          Jul 25, 2022
                          Resolved
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                          Resolved

                          Address: Kulanjikizhakkethil, Makkamkunnu. Pathanamthitta

                          I request you to kindly deactivate / permanently close my flipkart pay later account.
                          When i see my credit score it is clearly showing that i took loan from idfc first bank and this needs to be cleared immediately as it is effecting my credit score. I don't have any pending payments in flipkart paylater. So kindly deactivate my flipkart pay later account immediately.
                          +2 photos
                          Jul 25, 2022
                          Complaint marked as Resolved 
                          I request you to kindly deactivate / permanently close my flipkart pay later account. When i see my credit score it is clearly showing that i took loan from idfc first bank and this needs to be cleared immediately as it is effecting my credit score. I don't have any pending payments in flipkart paylater. So kindly deactivate my flipkart pay later account immediately. Gmail - [email protected]
                          Flipkart customer support has been notified about the posted complaint.
                          Jul 25, 2022
                          Updated by sarun bhaskar
                          No update
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                            S
                            shreya sri
                            Jul 25, 2022
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                            I had placed on order for an iphone 13 on 23rd July 2022. The expected delivery date was 25th July 2022. Today,[protected] I got an email from flipkart that my order has been cancelled. No warning, nothing. How can they do this. Is this even legal?. I got a message saying that my refund has been completed but i still haven't received the amount. They are a bunch o[censored]seless thieves. I hope people can see my complaint and never order anything from frauds like them.
                            Flipkart customer support has been notified about the posted complaint.
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                              Salman_99
                              from Bengaluru, Karnataka
                              Jul 25, 2022
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                              Unable to download invoice for an order i recived on 8 December 2021, realme buds wireless 2, they stopped working and i need invoice to claim warrenty.
                              Flipkart customer support has been notified about the posted complaint.
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                                Athish Rai
                                Jul 25, 2022
                                Resolved
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                                Resolved

                                Website: www.flipkart.com

                                My order number OD[protected] and OD[protected], my two Flipkart quick orders have been also cancelled before 25 days still no refund is been recieved. Tired of complaining frequently. Till now resolution received.Kindly solve it in high priority as its taking too long.HIGHLY DISAPPOINTED!!The customer care calls and closes the ticket raised without even solving the issue. They took bank details for refund and said we’ll open new tickets for refund instead they closed the existing tickets and also no refund.DELIVERING FAKE PROMISES
                                Jul 29, 2022
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
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                                  D
                                  Deepakku20
                                  Jul 24, 2022
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                                  Address: HOUSE NO -301 , BANK COLONY , OM NAGAR , AURAIYA OM NAGAR , AURAIYA, Near PITAMBRA HOSPITAL Auraiya Uttar Pradesh - 206122

                                  I had ordered an ac from flipkart, ordered that ac on 10th July, I ordered Panasonic's 5star rating ac but 3star ac was delivered I requested for replacement but it has been 12 days for me to do this, I almost call 10- 12 times to the customer care support but till now I have not got any solution for it.and the given date has been exceed
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Appu V
                                    from Kochi, Kerala
                                    Jul 24, 2022
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                                    Received faulty / defective /not working product.

                                    I ordered a new Acer monitor. The link is given below

                                    https://www.flipkart.com/acer-nitro-27-inch-quad-hd-led-backlit-ips-panel-height... 1, G, 11214002, u, , ,[protected], , , , m, , mobile, , , , , &gclid=EAIaIQobChMI5NO26_rw-AIV9ZJmAh12jgX0EAQYASABEgKYmPD_BwEbr...
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                                    Mohammed5073
                                    Jul 24, 2022
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                                    Sir/madam
                                    I have purchased the mobile realme C35 from the Flipkart.But after one month used, mobile issued in the camera, heating, hang etc.When I contacted the customer executive, no response from the department.its a fully fraudulent with me .
                                    Please guide me.Because, I m very poor background.i will be waiting your reply.I hope, you will be do.
                                    +1 photos
                                    Flipkart customer support has been notified about the posted complaint.
                                    Jul 24, 2022
                                    Updated by Mohammed5073
                                    Sir/madam
                                    I have purchased the mobile from Flipkart and I was using for 1 month.But here is issued in mobile.I contacted to Flipkart executive officer, But no response from the department.
                                    I have humble requested to you, please exchange my mobile from the Flipkart department.I m very poor person.please help me.
                                    I hope, you will be help me.
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                                      Vatsal56
                                      from Mumbai, Maharashtra
                                      Jul 24, 2022
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                                      I am unable to change my contact number since I have lost my old phone. I would like to change my contact information without otp.
                                      Flipkart customer support has been notified about the posted complaint.
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