Flipkart Complaints & Reviews

On 13th July, Flipkart delivered a product that I did NOT order. Flipkart has scammed me. They are refusing to acknowledge this problem and refusing to resolve the issue.

I have contacted customer care 8 times now and their employees are refusing to help and try to blame.

The customer care employees tell me I should contact the person who ordered this product, but 1) that is not my responsibility and 2) I do not have the contact details of the person who ordered this product.

Flipkart is scamming customers by getting rid of products that are broken.

The Order was placed by someone with the ending digits as "0552". This number does not belong to me or anyone in my family.

Ekart has printed my address on the package and is forcing me to accept the product which I HAVE NOT ORDERED.

Both Flipkart and Ekart are scamming customers.

Order ID: OD[protected]

I pre ordered Oppo Reno 8 from Flipkart on 23rd July. Promised date of delivery came out to be 26th July. Since I had asked exchange, I hard reset my phone and kept ready to be given to Flipkart boy. Which means I was literally without mobile. When it was not delivered by EOD 26th July, I called Flipkart and they said issue will be solved in 3 days. Again on 28th I called just check status, they then told me it will now be resolved before 3rd Aug. Now I'm furious, because none of the CC executive gave me exact reason of delay not did they promise any date of delivery.
I really need help to get my product asap.

Dear Team, I have ordered Samsung A33 on flipkart on 28/07/2022 8.15pm my order Id generated was OD[protected]. Payment was deducted from my flipkart account but after 48hr it is not reflected on flipkart portal.

Hi Team,

This is to inform you that my name is Daini Lal I have recently purchased a samsung mobile phone the same product was delivered but I have not received yet. Now I would like to tell you that If you don't delivered the item than please give me the refund the same value amount of the product
If you do not do the same than I will Complaints against your company So I request you to please help me in this metter ASAP.

For more information I have attached the Contact details.

Warm Regards
Daini Lal
Mob# +91-[protected]

On 13th July Flipkart delivered a product that was NEVER ordered by me. I have contacted customer care 6 times and they refuse to resolve this issue.
Customer care told me that the order was placed by someone with the phno ending with "5022" which does not belong to me or anyone in my family.
The product is a bluetooth headset that is broken and does not work.
Customer care has refused to acknowledge this scam and is not solving the problem.

Today is 31st July.

Product under warranty.

2 months ago called and service centre person visited and said they will order a part to rectify within 1 week,
Service person is not responding. I filed complaint with flipkart customer service team, 1.5 months ago since then team is pushing this request by 7 days and they say they highlighted for urgent resolution. I spoke to supposedly a senior 20 july 2022 and they gave me a email address [protected]@flipkart.com. I sent them email on 20 Jul 2022, received no reply till date. I sent a follow up email, again no reply received.

It looks like Flipkart team will take ages and pushing the request week by week

I placed the order on 27th july for a vi vo t1x . The amount has been deducted from my sbi credit card but still my order is showing pending. The order id is OD[protected]. There is no response from the customer care team as they aren't able to track my order id, pathetic consumer experience at flipkart. It's been 3 days since i placed the order but no response from Flipkart.

Ordered on 16 july more than 15 days not shipped. also it prepaid order my money stucked. they are not cancelling it keep extending the dates.
please cancel this order clueless customer care don't have any update or solution

calling them since 23july no solution they have

Ordered on 12th June and its 30th July still i haven't received my product yet. At first, on 15th July it was shown that the product is delivered, at that time I was shocked as no product has reached my doorstep...I also asked my neighbour if they have seen any delivery boy ... But no one have seen anything...Then I requested to raise a complaint
Called the Flipkart customer care support and talked to them and they said the problem will be resolved in 2to3 days... On 19th July it was said that the product will be delivered on 24th July, then it was delayed to 27th, then a message said that it will be delivered on 30tg July ...
And Today also no activity can be seen

I am highly disappointed with the support provided and fake promises. Flipkart didn't meet the delivery promise date for almost 41 days..., .
Very unethical behaviour from the flipkart customer care as well. I have already made payment of rs. 4792 as there was no option of cod. Now they are aren't delivering my product neighter they are providing refund.
Plzzzz look into the problem otherwise now I have to complaint to the consumer forum against Flipkart..

I ordered some products from flipkart on 16th July, 2022, bearing order id: OD[protected], for which I prepaid, they were supposedly to be delivered by 20th July, 2022, but instead I received a message from flipkart stating that delivery was delayed due to logistical constraints. Therefore, on 23rd July I cancelled the products and was supposed to get refund within 1 working day, but when the refund was not credited by 25th July I contacted the customer care. After stating the issues I was assured that the refund would be initiated by 28th July, and on 28th I received a e-mail stating that the problem would get resolved by 7:01 pm, 29th July.
I called the customer care again on 29th July, 8:00 pm, I briefed them about the entire issue, to which I was told that Flipkart was unable to contact the seller, and the deadline was extended to 1st August.
There are several products that have not been delivered as of yet due to logistical constraints( actually they have not been shipped yet).
I want flipkart to refund my amount (Rs. 1180/-) at the earliest and pay me a compensation for all the physical and mental stress that I had to go through due to all these issues, and also request them to deliver the products at the earliest.

Jawed Nehal Siddiquee,
OD[protected]
M.No.: [protected]
Email ID: jawed.nehal786.[protected]@gmail.com

Hi sir,
My Flipkart account has been blocked.l never violate its terms of service or its privacy policy. please review my account and i request to you that please unblock it. And resolve my issue and refund it. Kindly look into the matter.
Thank you.
My name - Seema Akhtar Khan
My Flipkart account number - [protected]
Email ID - [protected]@gmail.com

My tv has arrived 3 days prior and there has been no update on my installation. Its was scheduled for fri but no one showed up. Need an ans as soon as possible.

Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: ‘entered imei number did not match with selected brand and model’.
I had purchased the my phone from Hyderabad and I have the bill too with me!! I’ve checked online for my phone’s authenticity using imei number and it appears clean. I don’t see any other reason why it is not recognising. Please check and let me know

I ordered some grocery items on flipkart grocery on 28jul2022. I made the payment from flipkart gift card (means the order is prepaid), the delivery date of order was 29jul2022.
On 29jul I got a sms that my order is out for delivery, and in evening my app showing me that order is delivered.
But nothing was delivered to me.
And no one contact me on my number to deliver the order.
Now I have no idea to what to do.
My order no. Is OD[protected]
Now I want my money back.

Very worst service by flipkart
My order is received in my nearest hub 3 day ago but not delivered yet ...
No message no call from flipkart ðŸ˜

I have ordered phone from flipkart of rs 30019 Vivo v23 and I got the dummy in the box please replace it

Name - Ashutosh Nigam
Mobile No- [protected]

Dear Sir,
Flipkart se maine ek refurbished iphone 7 order kiya tha jo ki mujhe 09 jul 2022 ko mila tha maine jab use on kiya to mobile pahle defective tha to maine turant flipkart ke custmercare se ish sambandh me baat ki to unke dwara mere product ko return kiya gaya aur mujhe kaha gya ki return product recive hote hi apka refund apke account me chla jayega aur mujhe return hone ki date 27 jul 2022 tak ki di gayi.. 2 din bit gaye par phone pickup nahi hua aur mera flipkart account block kar diya gaya..Jab maine phr baat ki to btaya gya ki 2 din mein apko flipkart ke taraf se call ya mail ke jariye samparak karke apka account unblock karwa diya jayega aur apka return 27 jul se pahle ya tak ho jayega..Mujhe koi call mail jab 27 july tak nahi aaya to maine phir flipkart ko call kiya to mujhe 30 july tak ka phir date mila..Aaj mujhe mail aaya to usme likha hua hai ki aapke account se jyade return hone ki wajah se apka account unblock nahi kiya ja sakta hai aur mera return bhi nahi liya ja raha jo ki mere 16499 /- fas gaye.. Flipkart dwara kahe gye baat bilkul galat hai jabki unhi ke taraf se mujhe hmesa thank you bola gya hai ki ap mere ache customer mein se ek hai aur aaj jab mera itna bade amount ka return hai jo ki flipkart ke side se hi galti hai phir bhi mera return nahi kiya ja raha hai ...

I ordered two saree from flipkart and paid amount of both in COD but now I recieved only one product and on the parcel its also written two qty but there is only one saree! I called the delivery boy.. he told me he will raise complain on this but still there is no action! I want my refund or replacement! Had very bad experience with flipkart!

I ordered a tshirt from Flipkart and it shows that it reached the hub near me but when I try to call the number it shows on Flipkart of the delivery boy he is not attending my call. I am very dissatisfied with the service. It was supposed to be a birthday gift, now what am I supposed to do.

I ordered oppo ear buds on 5th July an it was delivered to me 14th July .but after it was delivered the order got cancelled from my hand by mistake.The next day the same delivery boy came to take back the order . He took the order and I asked him when will I get my money back he said you will get it back in 1 an 2 days. after that he went, i talked for it on toll free also but no solution was given .i attached the transaction and order details of the money below 👇 please give me a solution as soon as possible otherwise I will file consumer court...no another time option now
complaint id-IN[protected]