Flipkart Complaints & Reviews

Hi Team,

This is regarding a order of iphone 12 i placed on flipkart app on 23rd July 11:59 pm. When i placed the order, it was not confirmed but amount of 46378/- deducted from my account. I can see this order on flipkart app in pending state but flipkart Customercare is saying they cannot see the orderId at all. I am following up from last three days but there is no response from flipkart. I checked the same from my Bank as well and they confirmed that transaction was successful. Please help me regarding the same.

I am not able to login to my account. I have forgotten my password and the registered email id. And there is no "Forgot Password " option.
When trying on desktop, they are asking for otp sent to registered email id and I don't have that email id now.
Please help.

I ordered t shirt combo from flipkart order id:-FMPP[protected]
As soon as I received the product I realised that the material of the product was of very poor quality so I immediately opted for return and to my surprise I was given pickup date of 12days later. But then after 2days I started getting message from ekart that their delivery agent is out for pickup and in evening message used to be that pickup was unsuccessful and is rescheduled for tomorrow, this is happening for past one week, same message every day. And when I contacted ekart and Flipkart they akways give one response that please wait till 7pm
They are Doing nothing, I am fed UP of all this, Kindly help I want my refund

I had purchased Nothing Ear 1 through Flipkart on 12 July and received on 13 July, when i came back from office and open then i was found issues.
1. That outer box was packed and inner brand box was opened
2. Product is dead (Not power on after charge by cable or wireless less)
3. I had created return as battery issue because there is no option for used product, after 2 days technicians visit he update the status product is used Flipkart is canceled.
4. I was create again return request, then again canceled by Flipkart or team of Flipkart. Reason don’t know. I had called many times no resolution.
5. I was creat again return request now Flipkart giving dates and dates now resolution after making 20 + calls
6. Now they gave me again date and now saying Flipkart assured can’t give used product how can I accept this because I received used product.

Now guide me how can i take my money and time return from Flipkart.

I ordered kaju katli haldiram from Flipkart on 24 July 2022 costing 575 rupees paid in advance. Received my order on 26/7/22. I received a box which was torned and no kaju katli item in it. I tried to contact Flipkart but i couldn't. It was supposed to be a rakhi sweet but they ruined my festival and my emotions. I am mentally stressed. Loss of money with no gain of item

I have ordered a safari suitcase, when I received the order, I checked it, it was not up to the mark quality, its handle was not functioning as expected, I immediately initiated a return request. I was told that pick up will happen the very next day but no one came for pick up and I received a message saying this

Pickup Cancelled: Pickup of SAFARI STAR 75 4W BLAC... with tracking ID FMPR[protected] from flipkart.com has been cancelled as you decided to keep the product. Click to give feedback: http://ekrt.in/4gnQvZuuuN Ekart

But I have not decided to keep this product, I just want to return it, they automatically cancelled my return request without considering my return request and my experience with the product.

I initiated a return request again but same thing happened, this have happened 5times with me. I just want my money back

Order No - OD[protected]
Suitcases
FSN: STCF7FMWEGZYZDZJ
HSN/SAC: 42021250
SAFARI STAR 75 4W
BLACK Expandable Checkin Suitcase - 30 inch
Warranty: This is a genuine Safari

Here I am Naveen.
My pickup details are as follows:-
Out for Pickup: SPBR Back Cover for Sa... with tracking ID FMPR[protected] from flipkart.com, will be picked up before 9pm today by an EKART Wish Master (call [protected], PIN 152). Keep the product ready with all accessories and tags for verification.

And further a call has been received and my little brother has select some option on such call and then I received a sms for cancellation of return.
(Pickup Cancelled: Pickup of SPBR Back Cover for Sa... with tracking ID FMPR[protected] from flipkart.com has been cancelled as you decided to keep the product. Click to give feedback: http://ekrt.in/4ATf0xuuuN Ekart)

But I want to return the product, so please pick it as soon as possible.
Also I give feedback that I want to return the product, kindly pick it.
Regards,
Naveen Yadav
[protected]

I have ordered a safari suitcase, when I received the order, I checked it, it was not up to the mark quality, its handle was not functioning as expected, I immediately initiated a return request. I was told that pick up will happen the very next day but no one came for pick up and I received a message saying this

Pickup Cancelled: Pickup of SAFARI STAR 75 4W BLAC... with tracking ID FMPR[protected] from flipkart.com has been cancelled as you decided to keep the product. Click to give feedback: http://ekrt.in/4gnQvZuuuN Ekart

But I have not decided to keep this product, I just want to return it, they automatically cancelled my return request without considering my return request and my experience with the product.

I initiated a return request again but same thing happened, this have happened 5times with me. I just want my money back

My order id is OD[protected]. I want to return the product due to some problems I am facing with it. I submitted a return request on Flipkart app. But Flipkart asked me to upload my Aadhar card and Voter ID for so called verification. I do not consent to any online shopping platform to record and store my ID data and use it for "different purposes". Now my return is rejected, but i want flipkart to pickup the product soon and provide me the refund. If needed, I can show my id to the delivery person who picks up my product

Hello

My name is Bincy. I have been a customer of flipkart for over 5 years now.

Recently, i had ordered 5 live plants.
First 3 orders, i got the wrong products.Called several times for help, but got rejected and refused for various reasons. Sometimes, i get a message saying the seller refused or rejected, sometimes the message says i decided to keep the order, sometimes it said the courier service partner confirmed that the package was intact. I dont want something that i didnt order for. I need my money back as soon as possible.
The rest 2 plants were totally broken and damaged. I have proof of video, pictures and the delivery agent itself had told me, ma'am please dont order plants online-you would never get it healthy. Fought a lot on calls, finally replaced it, again with broken plants.
Since i kept calling daily, my account is blocked since a week.
They keep saying i would get calls or mails from backend support team, but nothing happened till date.
I just need my money back.
Attaching the proofs for your reference.
Kindly go through and get me justice.

Hello

I ordered a coffee table from your site. In a few minutes, thought of cancelling it. But couldnt do it. Called for help, they said couldnt cancel, even though it was before shipping. Finally one agent said, as it is a prepaid order, i could refuse it at doorstep by denying to give out the OTP when they deliver. My bad, neither the delivery guy called nor the OTP was asked for, they delivered it at my home without my knowledge.
Now i have a loss of 799 rupees.
I dont need that product anymore, just give my money back.

Help is needed as soon as possible.

Thank you.

Yours sincerely
Bincy. S
[protected]

I have ordered a washing machine from flipkart. It has reached to nearest delivery hub on 16th Jul'22. It was supposed to be delivered by 19th Jul'22. Today, it is 26th July, still it is not delivered. Delivery time kept on delaying due to unspecified reason. Flipkart customer care is giving automated replies to my queries. No contact number is available to call flipkart or delivery agent. The call back facility is also not working on flipkart app. Now, I am at mercy of this irresponsible organization

I have a ordr bean bag frm flip cart 1st july 2022.and alrdy pay amount 1340 rs by flpcart pay ltr option..but today is 26th july till now not received this product ..many time i call and email flip cart fr cancellation no help...nly told this product not cencel it ...flipcart manegmnt team not hlp me

Still awaiting and I have not received the materiel, That is very poor services and his response. Till the date no update by anyone against order ID OD[protected]

Flipkart are committed to delver the material within 3-4 days while placing order but I did not receive my product but got a delivery confirmation notification when i complained than taking a time to search/solution up 12-15 days. this is showing to how is making fool to customer by flipkart

This is for the order id-OD[protected].
Ordered this item on 23 June, 2022 and packed disassembled item was delivered on 4th July, 2022. After waiting for weeks, no one came for installation and customer care keeps making untrue promises that it will be resolved next day.
I have requested cancellation on 14th July, 2022 which was eligible for cancellation and refund but it was put on hold. Later I could track that refund was due on 26th July, 2022. Now today 26 July, 2022 again customer care called and without mentioning regarding replacement initiated a replacement. I am not interested for replacement anymore as I am tired of chasing them for this item. I want a full refund and requested them to pickup the packed box. Flipkart is rejecting my request.

Order id: OD[protected]
Product name: Mivi Duo Pods F40
I posted a review on 16th July and it's been 10 days but the review is still not live on product page.
The review is showing published in My Reviews.
Attaching the screenshots
Please resolve the same.

I ordered track pant today from Flipkart while paying i choosed Gpay but it was showing money hasn't transferred yet so i payed again from UPI but then i got notification from bank that 600+600 has been transferred to Flipkart but it was showing only for 1 track pant money has given so i cancelled my order and it's gonna refund me tomorrow but only 600rs so please do refund my 1200rs as soon as possible

Delivery boy rejected exchnage of CRT tv with exchnage value in Flipkart Rps 4700

I have purchased a realme pad mini 4G sim+ wifi from flipkart. This tab was delivered me on[protected]. After delivery, i found that tab has a manufacturing defect as the SIM tray was not opening. So i raise the replacement request With Flipkart. On 17.07.2022 Flipkart representative called me that your replacement request accepted and it will be approved after technician visit by 19.07.2022 . Technician visit work assigned to 'Jeeves' On[protected] Jeeves Sms me that Engineer detail and visit schedule, however Not any Jeeves people contacted me and not any jeeves people visited my home to verify the tab and not even I could contact them on the given no. as it was switched off or unable to connect . The technician visit was again rescheduled on 21, 23 July but again so technician visit happened . flipkart cancelled my earlier replacement request and raised a new replacement request on 23 July and it was assured that the technician visit will happen for sure till 26 July i.e today and again provide the same Jeeves technician no. which is not contactable . I m again to contact him and even I have also not received any call from them . They are just delaying it since 10 days. I have never seen such irresponsibility towards customer . I request to Flipkart to provide me a proper no. of the technician and make sure that the visit is completed as soon as possible .

Myself Benjamin PC, is a flipkart plus customer and a regular buyer of the same from 2010.
First time in my experience am facing such an issue from your side. The item was not delivered to me and the notification says item delivered., which happened on 16th of july 2022.

The delivery personel called me on the same day for an excuse in delivering the item, and i replied to deliver it on the next working day possible without any further rivalry. there was no further call or any updates on it.
i contacted the customer care twice and they promised me to do the best possible. Till now there has been no strict action taken against it, neither did i receive any refund.
Pls help me to resolve the issue with a refund at the earliest possible.