[Resolved]  Flipkart — closed my mobile return request without any notification

Address:Pune, Maharashtra, 411057
Website:Flipkart.com

I purchased a mobile phone on flipkart. Mobile phone was not taking pictures properly so i wanted to return the phone. I raised a request for the same with flipkart. Flipkart executive called me and asked to perform some steps. I did all the steps after that also issue still persist. So i asked for the replacement of the phone and at the backend flipkart closed my request without any notification and without any replacement.
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Nov 11, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Oct 11, 2018
Flipkart Customer Care's response
Customer raised a complaint regarding the product being defective. We have interacted with the customer and create an return, informed that tech visit arranged TAT Hence, closing the complaint from our side.
Complaint comments 

Comments

Phone no. [protected]
Email id. [protected]@gmail.com
Name Godwin Aind

Thia error occured and i automatically logout from my Flipkart account then I found a new account then in that account I ordered something and again I got log out
By mistake my account was deactivated plz reactivate it. My email that I have used is [protected]@gmail.com
I am order TUSCAN LONG RANGE SOLAR RECHARGEABLE TORCH LED white color... Receive by orange color
Sharonnr's reply, Oct 1, 2018
Iam order White color troch ... received orange color
My refund is not initiated in my account inspite having contacted with flipkart. They have initiated it but from bank side its not reflecting. I am facing this issue from last one month. Please look into this issue.

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