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Flipkart Complaints & Reviews

2.8
Updated: Nov 25, 2025
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Flipkart reviews & complaints page 1433

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M
mehfuz farooqui
from Mumbai, Maharashtra
Oct 13, 2018
Resolved
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Resolved

I had ordered real me 2 mobile via flipkart which was stating delivery by 13oct 2018 before 7pm. So according i place order to dharavi mahim address. I stay in mira road and i was having work in mahin on 13th so i prefred mahim address. Now they are saying that it will take more time. And now i am going back to my home mira road. So i request them to change the address. Now they are saying it not possible. And after 13th oct next day onwards no one will b available on mahim address every1 will b out of town. No i am in trouble. They are not able to change the address. Please find the svreen shot of chats
My name is mehfuz
Mob. [protected]
Order no. Od[protected]
+2 photos
Apr 28, 2019
Complaint marked as Resolved 
Complaint resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2018
Flipkart Customer Care's response
We will revert on it.
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    Sahil D
    from Bengaluru, Karnataka
    Oct 13, 2018
    Resolved
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    Resolved

    Address: Mysore, Karnataka, 570013

    I had ordered a wills lifestyle men's trouser on 10'th october, 2018. The product for delivered to me on 12th october. When i opened the package, i found a similar looking trouser as i had ordered but without any mrp tag / label to describe it as a genuine product. So i raised a return request on 12th october to get refund back. Now they are refusing to take the product back. So i called the help-line number to say about this fault of theirs. They are saying that i might have torn the tag and lieing about it. This is the second time that flipkart has done like this with me. I can't lose my money because of their mistake.
    +1 photos
    Nov 17, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 14, 2018
    Flipkart Customer Care's response
    We will revert on it.
    Verified Support
    Oct 17, 2018
    Flipkart Customer Care's response
    Customer complaint that he received a product which is not genuine so provided refund which is completed so closing the complaint
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      L
      Lavanya Y
      from Delhi, Delhi
      Oct 13, 2018
      Resolved
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      Resolved

      Address: 560045

      Hi team,

      This is lavanya. This mail is regarding a gift voucher which i had ordered for my friends birthday as on 11 oct 2018. There were two gift vouchers worth inr 500 and inr 100, while ordering the gift voucher. I had by mistake entered a wrong email address which is not valid.

      Since the email id was wrong the mail sent from your end should be bounced.

      Kindly please update correct the email id [protected]@tripfactory.com, so that she receives the voucher. If this is not possible please refund the money of inr 600.

      Hoping to get a positive reply for my concern.

      Kindly find the order details below
      Od[protected].
      Od[protected].
      Nov 15, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 14, 2018
      Flipkart Customer Care's response
      We will revert on it.
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        D
        Dheeraj Verma D
        from Mohali, Punjab
        Oct 13, 2018
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110009

        I purchase asus zenfon max pro m1 i complaint for this product... First time technician came and factory rest the mobile and said to me sir use this for some days and problem is not solving in proper ways call again you have more time now.. Next day its show same problems, camera not clear, functing not work properly, hanging problem and apps details not show. It has bunch of problems... But next day i called flipkart to solve my problems they said we inform our technician but he not came to me and without information he cancelled my replacement request... I was calling again and again to flipkart they said to no problem sir technician came and take your device and replace it... I remind that my replacement period is less... But they called me it our problem sir not your... I warry about this but after replacement period they refuse their words... And advice to me go to customer care... Its your fault not my so why i am go to customer care... I need help
        Nov 19, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 14, 2018
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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          A
          Arjun Ktm
          from Ernakulam, Kerala
          Oct 13, 2018
          Resolved
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          Resolved

          Address: Thrissur, Kerala, 680012

          I have purchased one furniturecraft nancy metal queen bed (Order id :od[protected] and matress sleep spa soft bounce premium orthopaedic queen high foam matress under same order id.. I placed order on 11th october... I want to replace the same with double cot bed and a matress... From same company. Kindly help me to cancel the two product/ replace the same with a bouble cot bed and matress..
          Nov 14, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 14, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            K
            Kunalshingote
            from Vasai-Virar, Maharashtra
            Oct 13, 2018
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400072
            Website: www.flipkart.com

            I have order Dell laptop from Flipkart order id: OD[protected] I also received confirmation mail and sms but on next day I received the massage that they cancelled my order due to out of stock, since i already done the payment still they cancelled my order and increase product price for selling. If they don't have product in the stock how they sold the product and get payment from us. Thank you my mail id is [protected]@gmail.com
            +1 photos
            Nov 20, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 14, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Oct 20, 2018
            Flipkart Customer Care's response
            Customer complain was his order cancel and now price is changed so apologized and requested to place a fresh order once the product is delivered requested to get back to us so that seller can provide price difference amount as a gift vouher customer agreed and closed the complaint from our end
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              S
              Snehasish B
              from Kolkata, West Bengal
              Oct 13, 2018
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              fake product delivery instead of phone

              Address: Kolkata, West Bengal, 700005
              Website: www.flipkart.com

              I had ordered for redmi note5 pro on 11-oct-2018 the consignment was handed over on 12-oct-2018 near about 9 p. M with a package being invoice number fab1fr[protected] order no : od[protected]. After opening the flipkart package i found that there was no phone inside the package or the box of mi note5 pro, instead of that there was a box of mobile phone namely tannzo in which i had found three broken bricks of nirma bar.
              br...
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              A
              Anupamreg1
              from Bengaluru, Karnataka
              Oct 13, 2018
              Resolved
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              Resolved

              flipkart input tax credit (gst claim) not possible (buyers gstin not on invoice)

              Address: Bangalore, Karnataka, 560100
              Website: www.flipkart.com

              I purchased apple macbook air from flipkart (Order id od[protected] for my brother (Business purpose) but the invoice which i received from flipkart and in this case, their sellers, sana retails private limited, does have his gstin on it and but does not have my brother's firm gstin on it.
              The website while buying does not allow to enter gst information and after purchase also, there is no mechanism to reach seller/flipkart where...
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              S
              selvester calmiano
              from Mumbai, Maharashtra
              Oct 13, 2018
              Resolved
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              Resolved

              Address: Thane, Maharashtra, 421306

              Heating issue, unable tonopen the lock through finger print at first attempt. I dnt wamt a replacement. I need a full refund. I am advised for a replacement. As i doubt same. Issue may occur. I have an option of refund in 10 days. Please look in to it and call me back on [protected]. Its my hard earned money. I don't want it to be wasted on some un pleasant phone.
              Nov 14, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 14, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Oct 14, 2018
              Flipkart Customer Care's response
              Had conversation with customer informed that as per policy, replacement is possible post diagnose of issue by technician and refund is not possible.
              We are closing complain from our end.
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                R
                Ravipatel051086
                from Visnagar, Gujarat
                Oct 13, 2018
                Resolved
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                Resolved

                Address: Ahmedabad, Gujarat, 382110
                Website: Flipkart

                Flipkart has displayed product video ststing that moto z2 force with turbo power mod.
                Turbo power mod is product bundled with phone at no extra cost.

                I have been delivered product today and found that priduct delivered is not bundled with turbo power mod.

                Company has tried to fooled customer with displaying such video and is telling that same is not included... Whereas video shown clearly says that same is supplied with phone.
                +1 photos
                Oct 13, 2018
                Complaint marked as Resolved 
                No resolution is provided at all
                Flipkart customer support has been notified about the posted complaint.
                Oct 13, 2018
                Updated by Ravipatel051086
                Dear sir,
                I am not able to track complaint status as it is showing as resolved without any resolution being tried by Flipkart.

                Please mark it as open so that same could be updated as per resolution if any provided.
                Verified Support
                Oct 14, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Oct 24, 2018
                Updated by Ravipatel051086
                No resolution till date..
                I bought Moto z2 force mobile from Flipkart during big billion day sale, Oct 12th 2018, I got a defective product died at arrival, I got replaced with new phone on 21.10.2018, new phone also lot of defects net work disconnected automatically, no wifi signal available even if wifi turned on, mobile continuously restarts, when I receive a incoming calls mobile Turing black screen, I'm unble to lift incoming calls, every day I have experienced with new problem with this mobile, power off also not resposnding more than 5 mins, I never seen before this much defects in a single phone, Flipkart kart cheted customers, so monay customers faced similar problems who bought this mobile in big billion day, it's really very worest experience, Flipkart should aswer specially in the case Moto z2 force customers. I thing I want to tell Flipkart intentionally sold only defective pieces in Oct 2018 big billion sale..
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                  A
                  Aynul Haque Khan
                  from Imphal, Manipur
                  Oct 13, 2018
                  Resolved
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                  Resolved

                  On 3/10/18 at about 10.40am an amount of rs.8334 has been deducted from my bank account against 5 nos. Transactions. I have not ordered any thing from flifkart or not done any online shopping. I complained over phone to customer care with details of transactions. It was informed that matter will be solved by 2pm of 8/10/18 with call back. But no information or money returned. Date of complain 4/10/18. Pl help.
                  Nov 14, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 14, 2018
                  Flipkart Customer Care's response
                  We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                    Ankit Shankhdhar
                    from Gurgaon, Haryana
                    Oct 13, 2018
                    Resolved
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                    Resolved

                    I got my @asus zenfone max on 21sep and on 6oct i came to know that there is a price change of 2000 rupees. It's feeling like i'm cheated by @flipkart and their call support and head office team is not ready to help also they didn't respond on my mail since many days.

                    Seller is : health & happiness private limited,
                    Ship-from address: bilaspur pataudi road, near bilaspur chowk at nh8, opp. Tata service center, bilaspur, haryana, india -
                    122413, in-hr
                    Nov 14, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Oct 13, 2018
                    Updated by Ankit Shankhdhar
                    Why it is marked as resolved just after few seconds?
                    Verified Support
                    Oct 14, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Oct 14, 2018
                    Updated by Ankit Shankhdhar
                    I'm waiting for your positive revert since many days.
                    Verified Support
                    Oct 14, 2018
                    Flipkart Customer Care's response
                    Had conversation to customer, as per request for price difference for Rs.2000/- due to decrease in price, informed that price are dynamic and are subjected to change and no such request can be provisioned.
                    We are closing complain from our end.
                    Oct 14, 2018
                    Updated by Ankit Shankhdhar
                    Hello,

                    Closing the complaint is not a solution, offering 300 INR compensation for a lose of not justified. A company like flipkart should not cheat the customer by not giving a solution for a price change in 15 days after the purchase.
                    Oct 14, 2018
                    Updated by Ankit Shankhdhar
                    Please let me know how to give the flipkart a lowest rating on consumercomplaint.
                    Oct 15, 2018
                    Updated by Ankit Shankhdhar
                    I discussed with you about the Mic issue which is increasing day by day.

                    Please don't ignore my compliant.
                    Oct 15, 2018
                    Updated by Ankit Shankhdhar
                    Waiting for the revert
                    Oct 16, 2018
                    Updated by Ankit Shankhdhar
                    I'll appreciate a call back.
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                      S
                      Subhamsrimani
                      from Darbhanga, Bihar
                      Oct 13, 2018
                      Resolved
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                      Resolved

                      Address: East Singhbhum, Jharkhand, +91

                      My both flipkart accounts are banned. I don't know why?
                      I ordered some products from those accounts and now i am unable to track them. Please resolve my problem. I will be always thankful for your action.

                      1st account details:
                      Name-subham srimani
                      Email id: [protected]@gmail.com
                      No.-[protected]

                      2nd account details:
                      Name-subham srimani
                      Email id: [protected]@gmail.com
                      No.-[protected]
                      Nov 18, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 14, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        R
                        Rahul86518411
                        from Bihar Sharif, Bihar
                        Oct 13, 2018
                        Resolved
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                        Resolved

                        When i logging in flipkart account its show unsuccessful login please retry in a minute..what i do..in that account i bought something with using Flipkart pay later..if my flipkart account is unable to login .how can i pay my flipkart pay later...i call to Flipkart customer care they say that your complaint is forwaded.
                        Nov 23, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 20, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Oct 22, 2018
                        Flipkart Customer Care's response
                        We have been trying to contact the cx on the number "[protected]" & "[protected]" however, we are unable to get in touch with you. Please reply to this email if there are any alternate contact number and a convenient time between 9 AM - 9 PM, so that we can arrange a call back to you to address the concern to ensure a prompt resolution.
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                          L
                          Lokesh51
                          from Hyderabad, Telangana
                          Oct 13, 2018
                          Resolved
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                          Resolved

                          Address: Anantapur, Andhra Pradesh, 515411
                          Website: Flipkart

                          I had ordered butterfly rapid mixer and grinder and you told that unfortunately the order had cancelled without telling the exact reason and now i'm trying to reorder but the previous discount offer is not availing to me. I hadn't cancelled the order so you have to give me the product or make me eligible for previous discount. Otherwise i have to file a complaint against you (Flipkart)
                          Nov 17, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 14, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Oct 14, 2018
                          Flipkart Customer Care's response
                          Customer raised a complaint stating that order was cancelled without customer consent. We have interacted with the customer and informed that the order was cancelled by the seller due an unforeseen issue. We have informed customer to place a new and the seller will provide the difference amount as a gift card to his Flipkart wallet. Customer agreed. Hence, closing the compliant from our end.
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                            U
                            urvashi titarmare
                            from Indore, Madhya Pradesh
                            Oct 13, 2018
                            Resolved
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                            Resolved

                            Address: Bhopal, Madhya Pradesh, 462001

                            I want detail information regarding why i am not able to login my flipkart id, how you can do so without any prior notice. I want to return my shoes worth ₹ 6500 as soon as possible so help me on this otherwise i have to some legal action regarding this. If return are getting higher from my id who will inform me that becoz at tym of making id you never said that mam or sir u can make this much return only.
                            Nov 16, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 14, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
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                              smrutiswastik
                              from Bhubaneshwar, Odisha
                              Oct 13, 2018
                              Resolved
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                              Resolved

                              Address: Cuttack, Odisha, 753004
                              Website: www.flipkart.com

                              I had ordered a couple wrist watch on 1st october id - od[protected].
                              Delivery time was 8th october. But product was not reached.
                              But shipment was cancelled by courier on 10th october. This is a prepaid order.

                              If this problem done by ur end, then why i suffered & my money is blocked.

                              I need my money immidietly. Don't cheat ur customers
                              +2 photos
                              Nov 14, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 14, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Oct 14, 2018
                              Flipkart Customer Care's response
                              Customer complaint was he did not received refund so info given that refund will be processed the once the product receives to warehouse for the order which is cancelled, customer agreed and closed the complain from our end.
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                                M
                                mohammadadnan61
                                from Gurgaon, Haryana
                                Oct 13, 2018
                                Resolved
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                                Resolved

                                I’m complaining about that when i’m signing up flipkart it is saying that unable to recognise your number. Please call customer care number and access your account and i’m calling on customer care number but they are not picking up my call and i have called him 10-12 times but they are not picking up my call. So, please look into my matter and take out solution of this as soon as possible, it’s a humble request.
                                Nov 20, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 14, 2018
                                Flipkart Customer Care's response
                                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                  Rittz
                                  from Mundi, Madhya Pradesh
                                  Oct 13, 2018
                                  Resolved
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                                  Resolved

                                  As per my complain earlier that i have not got the product as shown on your website. Even that kind of product is not available at any website.
                                  I could claim that it's a duplicate product as the content is also different.
                                  I have talked with the customer care and he assured me that i will get the same product as shown on flipkart website, so i have asked him to replace the product without asking him to refund and today the replacement happened in which i got the same product as i have complain of that is a duplicate product and with worst packing. Attaching the image of the product.
                                  Let me know what should i do of this.
                                  Nov 15, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 14, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    A
                                    Arsh Kedia
                                    from Patna, Bihar
                                    Oct 13, 2018
                                    Resolved
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                                    Resolved

                                    Address: Ranchi, Jharkhand, 834005
                                    Website: www.flipkart.com

                                    I had ordered 10 apparels from flipkart on 9th oct, 2018 (Order number - od[protected]. I have received 4 out of them today. After sometime the order of all the apparels got cancelled and the delivered items reflected the return request with the message that "the shipment is cancelled/return requested by you". But i haven't initiated any return request or cancelled any item. When i called the customer service they replied that the seller has cancelled the order and they can't do anything. This is a highly unexpected and irresponsible behavior shown by flipkart. This occurred during the big billion day by flipkart on 10th october 2018
                                    Nov 13, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 13, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Oct 13, 2018
                                    Updated by Arsh Kedia
                                    If you guys can't handle such big sale and cancels the order they why you put sale and advertise so much.
                                    Now you are convincing me over call to reorder the product when it is either out of stock or price has increased.
                                    I just don't care about any technical error of seller. I ordered the product at flipkart and flipkart is responsible to deliver the product to me.
                                    Is this type of "Buyer's Protection" you maintain??
                                    By cancelling their orders.

                                    If you guys can't handle such big sale and cancels the order they why you put sale and advertise so much.
                                    Now you are convincing me over call to reorder the product when it is either out of stock or price has increased.
                                    I just don't care about any technical error of seller. I ordered the product at flipkart and flipkart is responsible to deliver the product to me.
                                    Is this type of "Buyer's Protection" you maintain??
                                    By cancelling their orders.

                                    order automatically canceled on big billion days - Comment #3238739 - Image #0
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