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Flipkart Complaints & Reviews

2.8
Updated: Nov 25, 2025
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Flipkart reviews & complaints page 1434

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A
from Mumbai, Maharashtra
Oct 12, 2018
Resolved
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Resolved

Address: Raigad, Maharashtra, 410203

My order od[protected] has cancelled by seller without prior information. How seller can cancel my order without any reason. I had paid entire money in one time.
This is not expect from flipcart.
Your customer care team telling me we can't do anything, tomorrow you have to book nice again. How it is possible because amount paid by me will be refund on 24 oct 2018. So my request is that, to tell saler to reinitiate the order which has been cancelled by him.
I am sure team flipcart support me in this regard.

Note :- i already sold my old 42" tv which was purchased on flipcart on very cheap rate.
Hope flipcart team will justify wit us.

Regards,
Appasaheb b. Jadhav
[protected]
Nov 17, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2018
Flipkart Customer Care's response
We will revert on it.
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    N
    nishant5066
    from Amli, Dadra and Nagar Haveli
    Oct 12, 2018
    Resolved
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    Resolved

    Address: Navsari, Gujarat, 396040

    A fraudulent transaction has been made through my sbi atm cum debit card no with 60743xxxxxxxxxx8230 naming harshila babubhai parmar on 06/10/2018 around 11:45 pm. These transaction has not been done by me. Reference no for transaction is sbi pg nu[protected] fkpayments of rs. 1999.00 +1999.00+1999.00 at the same time and date
    Please make an arrangement to stop the payment as early as possible.
    This is an urgent one!
    Registered no is [protected]
    +2 photos
    Nov 17, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Oct 12, 2018
    Updated by nishant5066
    i have not received order id
    Verified Support
    Oct 14, 2018
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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      L
      lokesh jarwal
      from Delhi, Delhi
      Oct 12, 2018
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110022
      Website: www.flipkart.com

      I have an flipkart account with mobile number [protected] and name akash jarwal but one day i recieve a mail that "your account is blocked because you have done lot of refunds from this account" but in reality i never done a refund and i only order a mobile and a bag from this account and i never do any request for refund or refund from my aacount.
      So, i request flipkart to un-block my flipkart account
      Nov 22, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 13, 2018
      Flipkart Customer Care's response
      We will revert on it.
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        B
        bgiridas
        from Bengaluru, Karnataka
        Oct 12, 2018
        Resolved
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        Resolved

        Address: Mandya, Karnataka

        I had ordered an blaupunk 50" tv. It was delivered after i made the full payment. I received an intimation for commissioning it. Your rep visited my house next day. He tried to commission the same but could not commissioned. He has packed back & kept it my house. I received sms that amount would be refunded & tv to be returned. I request you to replace the tv & i am not interested in refund.
        Nov 13, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 13, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Oct 13, 2018
        Flipkart Customer Care's response
        Spoke to customer asked to accept the refund and place a fresh order, hence customer agreed closing the case
        Nov 01, 2018
        Updated by bgiridas
        Customer has not agreed for closing the case. Till date my TV is yet to be commissioned. I ask Flip kart team to solve this long pending issue.
        Nov 08, 2018
        Updated by bgiridas
        It is nearly a month, flipkart customer care team has not yet solved my problem. The 50" TV was delivered on 12/10/18 but it is not yet commissioned. Many phone calls, SMS & email to flipkart has not yielded results except that each time different person gives different date for solving my problem. I expect them to commission the TV within 3days otherwise I will be forced to take up other course of actions including approaching police/court.
        Expecting a favourable solution within 3days,
        B Giridas
        Nov 14, 2018
        Updated by bgiridas
        In your comments it shows:
        "Complaint marked as Resolved
        Nov 13, 2018"
        Fact is my TV has been returned on 11/11/18 vide reference no. FMPR[protected]. Since then I waiting for my amt of Rs 34999 which they told it would be refunded within 2 days.
        Flipkart customer care reply DT 13/10/18 was checked. I have requested for replacement and not refund as they have claimed in their reply.
        As per their SMS sent to me on 22/10/18, they promised to send their team again on or 25/10/18 for re- installation & demonstration.
        Hence till date the issue not resolved.
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          R
          Raju Kaushal
          from Indore, Madhya Pradesh
          Oct 12, 2018
          Resolved
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          Resolved

          Address: Indore, Madhya Pradesh, 452015

          Realme 2 (Diamond black,
          32 gb)
          1. [imei/serial no: [protected] ]
          Invoice number # fab3x[protected]
          My mobile purches in[protected]
          Come to home[protected]
          Complaint you company for second day in my mobile
          My moble go to your callme office ahmadabad and mombay but not be solve thish issue
          Returned complaint flipcart number come home filed engeener for kumar ji
          But not be complit my issue not sove
          Mobile number-[protected]
          Raju kaushal
          Nov 13, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 13, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            A
            Aresha
            from Mumbai, Maharashtra
            Oct 12, 2018
            Resolved
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            Resolved

            Address: Mumbai City, Maharashtra, 400050
            Website: Flipkart.com

            Please don't buy anything from flipkart because ultimately they don't take ownership for the problems you face with regard to the purchases. The customer service is one of the worst. The manager some pravin singh kept blaming me for the product automatically being cancelled by flipkart and after i paid for it. Anyone who decides to buy things for a better and easier option... Please think it a million times over. I wish i could physically meet them because i felt like a victim and hate the helpless feeling. I wasted over 6 hours fighting my issue and also got penalised y my bank buy no resolution was provided. Forget an acknowledgement of their mistake.. They kept blaming me saying i should have more sense and not trust the delivery guys sent by them.. Absolutely livid.
            Nov 14, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 13, 2018
            Flipkart Customer Care's response
            We will revert on it.
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              H
              Harish Hbk
              from Chennai, Tamil Nadu
              Oct 12, 2018
              Resolved
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              Resolved

              Address: 600049
              Website: www.flipkart.com

              I have ordered a washing machine from flipkart with exchange offer on 10th oct 2018. And the delivery person came for taking up the old washing machine and refused to take showing some very minor rusts in under body. My old washing machine is at proper working condition and looks brand new without any scratches or dents. Since the washing machine deals with water there are possibilities of minor rusting within the body. I'm sure any washing machine older than 3 years in our country will have minor spots of rust within, in that case flipkart's exchange offer doesn't makes any sense. No one will exchange brand new washing machine i believe.

              Flipkart management should definitely look into subject matter to avoid losing its reputation and regular customers like me
              +1 photos
              Nov 18, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 14, 2018
              Flipkart Customer Care's response
              We will revert on it.
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                J
                jain_kunnu
                from Delhi, Delhi
                Oct 12, 2018
                Resolved
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                Resolved

                I am not able to login my account. My account is freezed and i had received the email from [protected]@flipkart.com stating that your purchase history trend shows that you might be a reseller that's why you won't be able to login. I had replied to that email giving my explanations that i had ordered mobiles for my friends and relatives and there is no such prior intimation given by them that if you will order more then your account will get blocked. Also i am a flipkart plus member. I asked cc about the bonus coins that flipkart credited me to avail free flipkart plus membership, they told me that customers who are having good purchase history are getting these bonus coins. On 15 aug 2018, my purchase history was good according to the flipkart, the day i got bonus coins, but in september, they found flaw in my purchase history and they freezed my account. Isn't that ridiculous?
                I just want to have the access of my account again so that i can access atleast the invoices of my orders.
                Nov 14, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Oct 12, 2018
                Updated by jain_kunnu
                Email Id: [protected]@gmail.com
                Verified Support
                Oct 13, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Oct 13, 2018
                Updated by jain_kunnu
                They have banned my account on completely baseless reason. I have asked them if you think i am reseller, you should block the further order so that i cannot order from flipkart anymore but you should not block my account. I want the access of my account to have to invoices of the order to claim company's warranty. I haven't saved it though i thought i can download it from flipkart anytime. Now i want the access of account. I want to access the invoices. But they are denying that once account is freezed we cannot unfreeze. But they have freezed it on completely baseless reason. They are not even able to unjustify my statement. They can block order but they should allow invoice access, account access, order history access.
                My account is freezed. I can't login. What can i do? It is written that I'm entering wrong password so I clicked forgot password. Again they are telling contact for customer service
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                  T
                  Tina Himta
                  from Hoshiarpur, Punjab
                  Oct 12, 2018
                  Resolved
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                  Resolved

                  Address: Mohali, Punjab, 140301

                  Hello sir/mam,
                  I purchased d four burner gass stove in april. When i start using it's creates a sound. I thought it's new. Then my neighbour purchased d same gass stove from my account in august. We both facing a problem now. Bcz its liking. My gass stove liking from first button and my neighbour's stove burner is liking. Plz replace both or repair it. Otherwise any accident could in our homes. You r responsible.
                  Nov 13, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 13, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Oct 24, 2018
                  Updated by Tina Himta
                  It is sort out.thank u so much.i m very happy from Ur service.
                  OD[protected] payment not credit in my account

                  4 burner glass stove (pigeon) - Comment #3238002 - Image #0
                  Hi,

                  This as reference to order no. OD[protected], we received the Honor-7C Mobile & Charger and "Head Phone" is missing in that package.

                  So please arrange to send to the same address immediately

                  Thanks

                  Nagasarathy
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                    R
                    Raj Sudhakaran
                    from Bengaluru, Karnataka
                    Oct 12, 2018
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka, 560095
                    Website: www.flipkart.com

                    My flipkart account has been disabled by them stating the following reasons.

                    "we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account."

                    I can assure that non of the products bought from flipkart.com is for reselling, and all of them are used for personal use only.

                    My id with flipkart is [protected]@gmail.com
                    Nov 16, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 13, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Oct 15, 2018
                    Updated by Raj Sudhakaran
                    Could you please update if there is any action been taken on it. My account is still inaccessible.
                    Oct 22, 2018
                    Updated by Raj Sudhakaran
                    Team, Still waiting for an update on the account activation, its been 10 days i do not see any response from Flipkart in resolving this.
                    Team, Still waiting for an update on the account activation, its been 10 days i do not see any response from Flipkart in resolving this.
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                      S
                      sithres
                      from Chennai, Tamil Nadu
                      Oct 12, 2018
                      Resolved
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                      Resolved

                      Address: Chennai, Tamil Nadu, 600017
                      Website: www.flipkart.com

                      I purchased ipro power bank 10400 mah power bank (Ip1042) 5 months ago through the flipkart. Now it was not working. I want to replace the power bank or repair it. I have warranty card. I am very disappointed with flipkart order id : od[protected] invoice no : # faaaab[protected]

                      I don't have nearest service center in my area. I contact with flipkart but they are not responsible. I said we complain to consumer regarding this but they said to go head and complain.
                      Nov 13, 2018
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 13, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
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                        R
                        rajthakur1212
                        from Rajgarh, Madhya Pradesh
                        Oct 12, 2018
                        Resolved
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                        Resolved

                        Address: Indore, Madhya Pradesh, 452001
                        Website: www.flipkart.com

                        I have many times talk to flipkart executive and my issue not relsolve.
                        I have 10, 000 add in my flipkart wallet then flipkart is automatic logout from my mobile apps and then it is not logging from last 20 days i have complaint to flipkart executive but not resolve my issue, my 10, 000 rs is still in flipkart account.
                        Flipkart incident number which two time complaint and 4 to 5 times i was call but respond.

                        1. In[protected]
                        2. In[protected]
                        +1 photos
                        Nov 13, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 13, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Hiii,
                        Sagar here, actually i forgot my flipkart password so to change my password i used forgot password option but after verification of OTP, I unable to set new password. Please help to resolve this issue.
                        My email id: sagar.[protected]@gmail.com

                        my account not login via id and password - Comment #3237982 - Image #0
                        I purchased symphony aircooler tower 50i.. company selles defective product..
                        And company trying to make fool ...
                        2n half months gon but no solution always extend the date & time...
                        ..
                        ..plzzzzz i want my money back with interest...

                        my account not login via id and password - Comment #3238006 - Image #0
                        my account not login via id and password - Comment #3238006 - Image #1
                        my account not login via id and password - Comment #3238006 - Image #2
                        my account not login via id and password - Comment #3238006 - Image #3
                        I called today to customer care for query against exchange offer...but was not satisfied with their feedback...solution hoga to solve this pblm ...but executive was again again saying no solution
                        Hiii,
                        Sahil here, actually i forgot my flipkart password so to change my password i used forgot password option but after verification of OTP, I unable to set new password. Please help to resolve this issue.
                        My email id: [protected]@gmail.com

                        my account not login via id and password - Comment #3250162 - Image #0
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                          S
                          Sukhesh Shanabhag
                          from Mysore, Karnataka
                          Oct 12, 2018
                          Resolved
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                          Resolved

                          Address: 560070
                          Website: www.flipkart.com

                          Hello, i have booked mi 32 inch smart tv from flipkart on 10-oct-2018 by paying 12, 149 inr. And cancelled it on 11-oct-2018.
                          I din't received my refund yet. I got message from flipkart that, amount will be credit on 23-oct-2018. It will be very late. Why they need 10 days
                          To refund my money? Due to the other commitments i need the money to be refunded as soon as possible. Hence i am raising this complaint. Please look into this.
                          My order id: od[protected]
                          Oct 12, 2018
                          Complaint marked as Resolved 
                          I have received the refund. Hence I am closing this issue. Really happy with the way flipkart communicated with me through the mail and call. Thank you Team Flipkart.
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 12, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Oct 12, 2018
                          Flipkart Customer Care's response
                          Spoke to customer and informed customer about the TAT for refund, hence customer agreed closing the case.
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                            P
                            pkr11235
                            from Hyderabad, Telangana
                            Oct 12, 2018
                            Resolved
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                            Resolved

                            Website: www.flipkart.com

                            The order id is od[protected]. I am not available at the current address and i want to cancel this order but flipkart is denying cancellation saying some 24hr deadline.in the order status the latest status i see is that the payment is approved. The seller has not yet processed, packed or shipped the item. The customer service executives are just saying the flipkart is just a platform and is not responsible for the orders placed by customers. If that is the case flipkart is not providing me the seller (Hometown) contact details also for me to talk directly with them.
                            +1 photos
                            Nov 29, 2018
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 13, 2018
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Oct 28, 2018
                            Flipkart Customer Care's response
                            Customer wants the cancellation to be done as he is going abroad.

                            Order has been cancelled. The timescale of return and refund is shared with the customer. Closing the case.
                            Flipkart customer care is unable to provide any resolution to this complaint. I don't understand how flipkart can deny responsibility towards customer for order placed on their website.
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                              A
                              Abheet Tanwar
                              from Jaipur, Rajasthan
                              Oct 12, 2018
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110015
                              Website: Flipkart

                              On 10th oct 2018 i ordered apple macbook air for rs - 49990 in big billion sale 2018 as i am part of their loyalty program the sale starts at 9 and i made payment through bajaj card and order was placed successfully and i got confirmation for the same and same night the order was dispatched from their warehouse but the next day i got mail regarding cancellation of my order by seller that due to high demand and provide equal opportunity to grab this deal we have to cancel you order. After that i contacted customer care and they told me that due to bulk order the seller had to cancel your order now that is not my problem and further told me that refund is in process and will take 6 to 7 days to get back into your account and u can place another order for your laptop. This is the issue from your end and what is the benefit of plus member if you can't provide the product to us. I didn't expect this from flipkart you guys make fool o[censored]s your sales are rubbish and i will do everything i can to let everyone know what you guys do with their costumers. Working on to take legal action against flipkart will do for sure and make sure you won't get away with this.

                              Name - abheet tanwar
                              Order id - od[protected]
                              Return id -[protected]
                              Mobile number - [protected]
                              +4 photos
                              Nov 14, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 13, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Oct 13, 2018
                              Flipkart Customer Care's response
                              Spoke to customer on [protected] customer said that the order got got cancelled so informed customer that due to bulk orders seller has cancelled the order the amount has also refunded on 11th October 2018 to the customer informed that it will within 19th October in your account.Customer agreed hence closing the case from our end.
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                                S
                                subbiah prasanth
                                from Chennai, Tamil Nadu
                                Oct 12, 2018
                                Resolved
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                                Resolved

                                I had ordered a redmi note 5 pro phone back on 11th oct and the delivery date given to me was 17 oct. I'm not saying the promised delivery date is over, but what i'm saying is, there is no change at all when it comes to the status of my order! Since 11th oct. It's been showing 'order is under processing.' i mean come on guys, it's just a phone, not something very big that you'll take forever to process! What kind of irresponsible behaviour is this? Either the seller is doing a very mean very irresponsible business or flipkart is just spreading fake news about different festival offers to lure people and rob 'em blind! This evening i called the customer support team and they too couldn't help me out in anyway, whatever i had already known, i. E 'your order is under processing' was repeated to me and was told me that the order will be delivered on the promised date. But, seriously i don't see any hope of that happening, if things go this way!
                                I don't know complaining here will make a change or not, but as a customer i'm doing my part and if flipkart or trunet value their customers, they better keep their word
                                Nov 20, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 12, 2018
                                Flipkart Customer Care's response
                                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                  Pakanand
                                  from Udupi, Karnataka
                                  Oct 12, 2018
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 560017

                                  My order # od[protected], cancellation request #[protected]. I order this mobil, but after this i realised the product was not comeup with the told offer, so with in 4 hours i cancelled. But flipkart delivered the product without my knowledge in my home and trying to do a fradulant business by delivering the cancelled product. Now i request for return the order, the representatives are not helping and pushing me bear the cost.
                                  Nov 12, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 12, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    A
                                    AshWINnnn
                                    from Mumbai, Maharashtra
                                    Oct 12, 2018
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400072
                                    Website: Ekart (partner of flipkart fr delivery)

                                    Date[protected]
                                    Product details - nivia stay tough football shoes
                                    Delivered on — 7-10-18

                                    There was some defect in the shoes which i had ordered thereby i requested to return it at the earliest, also i was having all the mrp tags, brand box etc that was required. A person from ecart delivery services reached my home to pick up the product. What happened next was unacceptable, this person who was supposed to collect the product was already not in his consciousness he was very adamant that he won't be taking the product for senseless reasons. Also, he visited my home twice after rejecting for picking up the product my mom was the only person in the house at that time. And this guy was behaving very strangely towards her, his body language was creepy and suspicious. He was already saying that price tag on the shoes was missing whereas there was no price tag on the shoes itself. Also, there are no price tags on the shoes itself; it is seen on the box of the brand and then this person left without picking up the product and misbehaved with my mom and spoke to me in an inappropriate tone. And the result is that the damaged product is still with me and my money is getting wasted. I being a regular flipkart user... Today's incident has damaged its reputation and this isn't flipkart's fault but my request to return has been cancelled as that person reported to flipkart that he didn't reach me which is a lie. I don't know that guy's name but his contact no is [protected] adding to that he wasn't picking up my fone. This type of service is gonna affect customer satisfaction for flipkart; i hope an immediate action will be taken against this!
                                    Nov 14, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 13, 2018
                                    Flipkart Customer Care's response
                                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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                                      K R S Jeeva
                                      from Coimbatore, Tamil Nadu
                                      Oct 11, 2018
                                      Resolved
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                                      Address: 622001

                                      I have took great risk and buy a 50" tv for rs 35000.00 but now it is rs34000.00 i think the flipkart and plauapunkt is foolish ed the early buyers. You please return the money of rs 1000.00. Are you both not ashamed about this? It is not a good thing for a good company from this time. I am not trust with flipkart and plauapunkt. With regards. S. Jeevanantham.
                                      Nov 14, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 13, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        Sahil1709
                                        from Narwana, Haryana
                                        Oct 11, 2018
                                        Resolved
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                                        Address: Yamuna Nagar, Haryana, 135001
                                        Website: www.flipkart.com

                                        I order a helmet on 4th oct with order id od[protected] and it was expected to be delivered by 8th oct but it got delayed. I spoke to a rep and he told me that the order would be delivered next working day. So i asked them that if it is not delivered then i would cancel it and they agreed. On 9th oct i didn't get the order so i requested for cancellation they told me after confirming and cancelling the order that the refund will be processed only when the item is delivered back to seller and will take around 6 busniess days which is not a good thing and now on 11 oct, i received a text that your order is delivered and the refund is cancelled. But i have not got the product. And how can i get the product since i have cancelled it. I have suffered a lot and they are now asking me to wait for 18 oct. I have spent the money and i am one who is suffering
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                                        Nov 13, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 12, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
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