Flipkart Complaints & Reviews

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.flipkart.com

I have ordered asus laptop on 11th october.
They were showing that it will be delivered on 15th october.

No delivery till date.

I am daily getting calls from back-end team, at least thrice a day to cancel the order as they have not got any update from logistics team!!

I m requesting to deliver the product bu not getting any meaningful reply.

Same laptop is now costing five thousand extra.

Very very bad service by flipkart. Due to their own problems, they are giving a fake scheme and are not able to deliver.

Nov 29, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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Website: FLIPKART INDIA

Order ID OD[protected]..Ordered MI led smart TV 4A 43inch..With this bought I provide exchange the product (Samsung LCD TV).. Exchange amount is rs 3900 rs..
My return exchange TV working properly.. no dent no scratch on the TV. Pictures Quality also good.. while delivery the new TV..Return exchange TV refusing without providing the valid reason.only delivery boy came .No technician came for checking the TV..Simply cheating the customer.Kindly take action on the flipkart.. Exchange TV SNAPSHOT attached..I already raised the COMPLAINT on the flipkart.. Flipkart COMPLAINT I'd IN[protected]..Only delivery boy came . Technician not came for checking .Simply refusing the exchange TV. And asking to pay extra 3900 rs.. DELIVERY boy number [protected]

Nov 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 18, 2018

Updated by Sai Sai sai sai sai Simply cheating the customer.. Already SNAPSHOT attached..No dent no scratch on the TV.. Working good..

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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Address: 560037

Website: Flipkart.com

I have bought LG refrigerator in big billion sale in Flipkart I got offer but they have sold faulty product. And they are not ready to exchange and if I buy same product again price is on MRP now. So I asked to exchange. But they are not ready to solve my issue. Please help me out. And customer support was pathetic. I want compensation for this pethatic service and mental torture.

Oct 28, 2019

Complaint marked as Resolved

Company has solved my concern and provided replacement

Flipkart customer support has been notified about the posted complaint.

Oct 18, 2018

Updated by kuldeep nag Even customer care told he is not responsible for faulty product.

Oct 18, 2018

Updated by kuldeep nag Condition of replacement was there when I purchased the product.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Oct 29, 2019

Flipkart Customer Care's response Hi Kuldeep, Thank you for informing that the issue has been resolved. Hence, closing the complaint from our end.

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Address: Bangalore, Karnataka

Website: www.flipkart.com

Full useless products very fraud company just fooling people with big stars advertising this hopeless online store actually i ordered the product from this waste fipkart company and after receiving the product the product performance is waste as he'll and i called the guys regarding refund amt but this useless people are saying the refund is not available replacement is available ok do tat atleast i said then there is no pickup it means i only hv to go to courier and send the product it seems first i paid money for tat useless product then i hv to pay the money for courier also common man all shopping online hv pick up facilities but this useless # company doesn't hv tat facilities waste buying from this second hand cheap quality chor bazar online shopping

Nov 28, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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Address: 700012

Website: flipkart.com

I have ordered nivia ultra armour gloves from flipkart, on 11 oct, 2018. At the time of the big billion days. It said that it will be delivered by 23 oct, 18. And said that it will be shipped on 16 oct, 18. But now it has crossed it's date. It is packed but not shipped still now. It is sold by retailnet. I have also ordered some other items. They are shipped which were ordered after this order. There was also another item in this order, that product has been shipped but this product did not shipped still now.

Nov 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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Address: 700001

In big billion days i have ordered too many products and after 2 day i checked that half of my orders are cancelled and after1 day my account got blocked and i am unable to login. I have reached customer care too but they said they will fix it in 24 hrs but no response i got back from their team. Which leads to great loss to my orders which i ordered

Nov 27, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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49, 990₹ product macbook air of order id od[protected] was ordered by me on the recent flipkart sale. It was expected to arrive on friday, 19/10/2018.

But today (18/10/18), 10.30 ist, tracking link of the product says there’s misroute (“other city misrouted”), and the product is at anakapalli, nearly 1500 kilometers away from my place. I had products delivered without trouble from flipkart, but this time it seemed to have gone to a wrong place on the way. Please do the needful to deliver my product as early as possible.

Thank you, in advance.

Nov 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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A

addakal

from Hyderabad, Telangana

Oct 18, 2018

We are from Addakal Police station, one person by name Surender goud has SBI account, from account his online shopping transactions(flipkart payments Banglore) took place Rs.1.35, 000/- without any his knowledge. he is a former and very poor. plz verify and inform us any delivery address, phone number etc...plz urjent.

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addakal's reply, Oct 16, 2018

plz verify and reply

U

urvashi titarmare

from Indore, Madhya Pradesh

Oct 18, 2018

I am not able to login my Flipkart id from 9 sep, 2018 . Please help me to login in because i want to place return and order something very important from Flipkart. This very disappointing service from Flipkart to customer during a time of sale you are making such mistakes. Please contact to me as soon as possible and help me on login my id

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A

Akhilesh Pachipulusu

from Adampur, Punjab

Oct 18, 2018

My order id: OD[protected]
The order has been cancelled without my consent after the product has been shipped
It almost reached my city
Suddenly it shows cancelled and return accepted

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I had placed order for usha sewing machine on 10 oct and i was supposed to get the delivery by 17 oct... I got an update it would be delivered on 13 oct, but it didn't receive any update but in the eve i got a message that it could not be delivered when i connected to the executive from dhelivery he mentioned he had some personal issues... From then on i dint receive any update... I then to flip kart executive and everytime i was assured and given a time line. But on 18 oct i received a call that the product cannot be delivered and to cancel it. Iam list satisfied not looking forward to shop anymore from flipkart. Very disappointed.

Nov 26, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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I received a dead iPhone 7 and wasn't even turned on even after it kept for charging around 7 hours. As per flipkart representative said I submitted my phone in a iPhone service centre and they coudnt recognize the issue. Then I contacted flipkart again and they told me this will be fixed by Oct 24th. Finally, guys you know how they fixed it. They are telling they can't replace the product and instead I should again go to iPhone service center. What I should do with a dead phone now. This is really bad bad poor customer service from flipkart.

Dec 4, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Kolkata, West Bengal, 700048

I have purchase a mobile 24 sep' 18 rs. 17, 999/- on flipkart at emi basis. But the total amount was deducted from my credit card instead of installment basis. At this moment credit card statement shown full amount to be paid but flipkart didnot bothered and also didnot help sbi credit card.

I am harassing both of these company and i want compensate my money back asap...

Please transfer my full amount on emi basis..

Regards

Shovan kumar nag
[protected]

Nov 30, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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From dated 14th oct 2018 i'm getting 3 daily from two numbers as follows :-
1st:- [protected]
2nd:- [protected]
Up to yesterday no one spoke from the other side, today morning again i picked a call and one gentleman started communicating with me and he told me that he is talking from some courier company and i have placed a order from flipkart which haven't played, even my flipkart account is abeyance from last few months and how could be this possible that i have placed a order.
I also asked him for the reason of calling me again and again but later he denied to tell me.
If again the same thing happens i will deactivate my account.
I hope you guys will fix this asap.

Nov 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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Address: 605013

Website: www.flipkart.com

I ordered a slipper from Flipkart. And when I received it, it was a size larger. I tried it on and didnt even use it for 5 minutes. I ordered a return on the same day. But the delivery person said he can't take a used product. Why do you have a return policy if you cant even take an unused product. I want to return them asap. They're unused and new. I even have the bills and the cover it came with.

Nov 25, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Nagpur, Maharashtra, 440009

Website: Flipkart

I ordered honor 9n in exchange with my old vivo v1 max mobile they said that it will be exchage at the price of 3300rs but they refused to take the mobile at the time of delivery saying that it is damaged piece so i have to pay them the extra amount, how could you claim the stain is equal to damaged. Please clarify this otherwise i will go to consumer court.

Nov 28, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Bangalore, Karnataka

Website: www.flipkart.com

Ordered one smartphone during the big billion day sale offer on 11th october 2018. The expected delivery date was 13th october but it got misrouted and the date of delivery got delayed. Contacted the customer support of flipkart who assured me it will be delivered on 15th october but again it got misrouted and got the text message from flipkart that it will be delivered within 3 days.
I am still waiting for that day when my product will be delivered. Hope flipkart has given the correct expected delivery date to ekart logistics which was 13th october 2018 and not 2019.

Order id: od[protected]
Tracking id: fmpp[protected]

Nov 29, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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Website: Flipkart

I have cancelled an order od[protected] home size sizzler 275cm curtains on sep 21st. I have not received my refund as of now. Every time customer care gave me the same excuse that refund will be processed in six business days. I made that payment through credit card. Please look into this matter n refund my total amount. Credit card is also charging me a late fee n interest charges.

Oct 24, 2018

Complaint marked as Resolved

Where is my money

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

Oct 23, 2018

Updated by Bonnie Adhyayan Plz do the needful as i did not received the refund as of nw. I made a pymt through credit card where in i am getting late fee as well as the interest charges. Refund the money as soon as possible

Oct 25, 2018

Updated by Bonnie Adhyayan I did not get the refund yet. How do you mention as resolved

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Address: Hyderabad, Telangana, 500092

I ordered 5 mobiles for my family members and to gift my aunty in last 4 years. Now fipkart blocked my account claiming that i am reselling mobiles. If i would resell mobile i would be ordering more than 5 mobiles in 4 years. And i would have created many fake accounts but not a single account. Do you have any proof saying i am reselling mobiles ordered on flipboard.

Nov 25, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

Oct 20, 2018

Updated by Ferozmobi I bought many items for my aunty who stay in a village where Flipkart doesn't have any delivery services.even after saying this they didn't try to understand my concern and not showing any interest activate my account.They should block me when they caught me selling some products but not just based on trend of buying products.

Oct 20, 2018

Updated by Ferozmobi Registered email id is [protected]@gmail.com

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F

Ferozmobi

from Vijayawada, Andhra Pradesh

Oct 20, 2018

My Flipkart account is registered with email id [protected]@gmail.com.

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My recent order nova hair straightner was broken when delivered to me, after that i had requested for replacement but the courier boy was denied for replacement and told me that contact to the company nova. Then i had contacted you and i had again promised for replacement in 48 hours, but i didn't got my product instead i had received one call again promise for replacement in 48 hours, but after that i have got message of cancellation of my order.

I like to know that what are these notorious things are going on and now what is the fate if my money that i had paid you for broken product delivered also what about my time.

My m. No. [protected]
E-mail sanjay. [protected]@gmail.com

Nov 26, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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Address: New Delhi, Delhi, 110001

Website: Flipkart

Mien flipkart se nokia 6.1 plus phone 27 september ko order kiya tha. Flipkart ne mje defective phone diya... Company ke 2 engineer ne visit kiya mere 2 din ka time waste kiya... Nd meri koi problem solve nh hui.. Na mera phone return kiya.. Mein
Daily last 15 days se customer care ko call kr rhi hu.. Wo log call hold pr rakh dete h aur koi reply nh krte...

Nov 28, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

Oct 20, 2018

Updated by gudiyach Flipkart blocked my number. .

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Address: 421301

Website: www.flipkart.com

This is regarding the order with order id od[protected] placed on 13th oct 2018 for an acer predator helios 300 original price 1, 09, 990/- at an offer discount of 59, 990/- on the big billion day. Now, on 16th oct when i check the order status, there is a notification saying: shipment undelivered due to damage (See attached images). I then called their customer care and the resolution provided was to place the order again. Now, i am certainly not willing to pay 30, 000/- additional for no fault of mine.

After some searching online on this issue, and i find that customers have faced this issue during the earlier sale period of 7-9 oct this year, on the exact same laptop, and by the exact same seller.

I urge you to look into this matter with utmost urgency and sincerity, as this is extremely fishy and may be deceiving us.

Nov 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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Jose P Rajan

from New Delhi, Delhi

Oct 23, 2018

I have ordered Acer predator Helios 300 laptop via Order ID OD[protected] on 12th Oct 2018 during big billion day sale @61, 990.
The estimated delivery date was on 19th Oct 2018 But it hasn't been delivered yet. After checking tracking details it was shown " undelivered due to shipment damaged"( shipment got damaged from Flipkart's own shipping partner ekarts end).
When I called the customer support, they say it has been damaged during shipping and asked me to cancel this order and place new order. The price of laptop is @89, 990 now which is 28, 000 more than at which I ordered it. Even though I mentioned about the price difference and I bought laptop in big billion day sale, I was told the same as to reorder ignoring everything I said.

As a consumer I feels that I been cheated by the flipkart's service of providing me with offered price at which I made the purchase for laptop and failed to deliver in its promised delivery time.

Night I messaged the grievance officer at 12am and order got cancelled at 2 30am without my knowledge, they keep bluffing customers like this with names of big billion day and some xyz deals to make our time, money waste.

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Address: Ahmedabad, Gujarat, 380026

After realising the laptop is being defect then the flipkart has agreed to the replacement of the acer laptop swift 3 on 13th october and promised the replacement of the laptop till 18th october and still the product is just ordered and no further updates on it! If the product of that replacement laptop will not arrive at the promised time then i want the complete refund... Because i have suffered for 13 days and i have been in a depression that why are they not giving proper service they are stuck on there so called policy. I have already suffered please forgive me and give me the refund.

Nov 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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Flipkart Complaints & Reviews

File a complaint to Flipkart

Flipkart reviews & complaints page 1436

product not received even after so many days

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exchange not accepting.. not providing valid reason..tv working nicely..no problems on the tv..simply avoiding.. cheating the customer

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faulty product sold in big billion day offer

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pigeon mixer gusto 550 watt

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not shipping my item

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unable to sign in

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flipkart order - city misrouted

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usha dream stitch sewing machine

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received a dead iphone 7

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amount not transfer emi

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I'm getting few calls daily from flipkart

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returns and refunds process

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regarding not taken my old mobile as in exchange

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same city misrouted twice for the past 7 days

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refund not processed as of now

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account blockage by flipkart

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broken product delivered to me and after that company deny for replacement

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damage mobile phone

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shipment damage of acer predator helios 300 and being asked to pay 30k rs higher price due to mishandling of shipment by the logistics company.

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i have not received a acer laptop replacement which has been defect from company

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