Dear, sir/ madam.
I am arvind kumar singh from godda, last week i had orderd solar light from your company. It had to deliver on 8th october 2018 on that day he had called me but he didn't come. On 9th oct he came to my office with one boy while i was out of station and he was forcing to my staffs to receive the the product and according to my staffs both of them were full drunk of alcohol. So they sent them back. Today on 10th oct again he had called me and told about the product, so i told to send back because his ill and cheap behavior. After telling him, he started to abuse me over call.
Hence i would like to request for proper action and not to send this type of people for any further. Because he is completely unfit for your marketing.
Thanking you
Arvind kumar singh
Godda
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The product return request was raised within a few hours of placing the order on 5th Sep-2018. Its more than 30 days yet the refund is not initiated.
Customer Care is asking me to wait for fr 48Hrs-72 hrs every time.