Flipkart Complaints & Reviews

Address: 147002

Website: Flipkart

I've purchased mobile phone on 16.05.2018 with buy back guarantee policy and i am entitled for purchasing a new mobile by using buyback guarantee worth 15401 on my oppo f7 but could not avail it as it gives out error on both desktop and mobile platform saying abb is not enabled for your account.

No response yet!

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S

sabiroji

from Patna, Bihar

Oct 23, 2018

I also buy a oppo f7 of buyback value 15401/- what you do so far... Please reply varun sardana

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sabiroji's reply, Oct 23, 2018

Please Reply Jeee

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Address: Malappuram, Kerala, 679324

Order id od[protected] for samsung 345 ltr fridge has not been delivered and the online advance payment of rs:26090, rs:2499 and rs:100 are still not returned to me.As per flipkart refund id:[protected] and refund id:[protected] the amount has been transferred on 14/10/2018.But till this time amount has not been credited to my sbi account.Please do the needful actions at the earliest.

Vijayakumar

Nov 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

Oct 22, 2018

Updated by vijayank76 still there is no progress in my case.What a poor performance from flipkart...

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Address: 110053

This is mayank katiyar here and this complaints is regards for damaged product I placed A order on 15oct and Tommorow is delivered after opening then I found that my product is damaged and the colour I placed in order is changed I already return request is done but flipkart team is not resolve my problem I send many mail but no response from flipkart team my order id OD[protected] please help me and refund money

Nov 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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Address: Bangalore, Karnataka, 560045

Website: [email protected]

I have raised a complaint regarding my issue with the Flipkart to refund my gift voucher on 13th Oct .

No proper action is taken, If we are calling customer care, they just tell us they have been escalated our complaint and wait for 24 hours or 48 hours our team will resolve it.

But,

Already it's more than 5 days, there is no refund or getting voucher back to registered mail ID.

Fed up of co- ordinating with these things.

Dec 7, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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I have bought scatchite casual from flipkart on 10-oct-2018 of size 8 but they are small in size then I replace them and ordered same shoes of size 9 and they are delivered on 18-oct-2018 but they are of size 10 instead of 9 now they are of no use for me and I am very angry with flipkart. Now I want my refund money soon.

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Address: 401107

We ordered samsung washing machine during the sale for exchange of our existing washing machine. The mechanic / delivery person who came did not get the product, he checked our machine (Which was completely functional) and said it was rusted and that he was cancelling the order. Date of incident 16th oct 2018. Place of incident mira road. The ordered product was not delivered at all and eventually cancelled by flipkart.

Nov 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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Flipkart executives are saying that my account has been blacklisted due to multiple time returns from my account. I explained them everything, in my case i use my account to place order for my own and my relatives. So my number of orders are more than other users, if i return items for several times there are other items also which i have accepted and using. I have purchased more than 100 products from flipkart, returning 10 items for quality issue does not mean i misused their service, each and every return/replacement has been checked and verified by their logistic service also. So where i am wrong and my account got blacklisted?

Dec 5, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

Nov 18, 2018

Updated by Jony S Aur fir ek reply ayenge unse "Sir aapko email aayega, woh check kar lijiye aur uspe reply kar dijiye."
Aur woh email kabhi nahi ayega. Bas case closed.

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D

Dr.Arun Khatri

from Gurgaon, Haryana

Oct 18, 2018

I ordered life n care white nitrile gloves but they give me diamond latex gloves

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P

prateek tamrakar

from Raipur, Chhattisgarh

Oct 18, 2018

Whenever i use to recover my password with the help of forgot password
it always shows error as ' UNABLE TO UPDATE PASSWORD, TRY AGAIN LATER,

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R

Rishabh Dev Tripathi

from Allahabad, Uttar Pradesh

Oct 18, 2018

I found damaged kurti and don't like the quality so I want refund and I want to replace it by another. So please replace it very quickly.

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A

ayushikalpeshdaksha

from Chennai, Tamil Nadu

Oct 18, 2018

I am Kalpesh A. Doshi, i placed an order for hala Bluetooth on 04.10.18
& i received as same on 08.oct-18. i found its was an damaged piece . & its unable to charge.. Not at all working.. so i want to return back if soon as possible.

for reference: Order Placed on 04-oct-18
Order id - OD[protected]

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Address: 560071

Dear Sir,

I have purchased samsung s8 in EMIs. Without cancelling the EMIs flipkart refunded the amount. Because of that i can see both the refunded amount and EMI in my creditcard statement. HDFC Bank customer care guys telling that, Merchant has to cancel the EMIs. I called Flipkart customer care executives many times, they don't have proper answer. Kindly do the needful. Credit card billing date is November 2nd. Kindly resolve issue.

Order IDs : OD[protected],

OD[protected]

Thank you In advance.

Nov 21, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

Oct 26, 2018

Updated by MallikarjunaReddyPrajnya Flipkart executive called me and told me that it is the problem with the bank. But bank people are saying that, it is merchant EMI and merchant has to send a request to close. Flipkart guy told me to forward the mail from the bank. I did it 3 days back but there is no response from them.Kindly look into it

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Address: 560066

Website: FLIPKART

I ordered LG double door refrigerator from Flipkart. It was defective (Making huge sound). So I placed option for return. It is scheduled for technician visit. Its been 4 days and still no any update on the Technician Visit or return of the Product. I want to return the product at any cost before the return period. Please help me on this.Please fasten the process.

Nov 22, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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Address: 122015

Hi
Request you to look into this issue, i've ordered for JBL Flip3 during big billion festival on 11th October and the order has not even processed yet after 7 days. Called customer care and got typical reply that seller will update soon. Really harassed by this service of flipkart and we expect some decency and honesty by Flipkart and sellers for reassurance.

Order ID-OD[protected]
Date of ordering- 11th October

Nov 29, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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Address: 587301

Website: Flipkart

I have ordered MOTO Z2 Force on 10th October 2018 and i had received it on 12th October 2018, i had received Refurbished phone with a Software issue (continuous restart) so i raised a request on flipkart on 12th about replacement and it got approved and they sent a new phone for return on 15th, but by the time they come due to restart issue the phone become Dead and now the executives are not accepting the phone in that condition i called immediately to Flipkart they told and given me the time frame till 18th of October i have called many times but Flipkart is not responding for any escalations, when we call them to transfer call to the senior team the phone will be disconnected and They are not ready to accept the phone and respond back

Nov 27, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Oct 22, 2018

Flipkart Customer Care's response We have interacted with the cx and cx confirmed that the replacment order is delivered.
Closing the case.

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Address: New Delhi, Delhi, 110044

I ordered a mobile phone on flipkart (Prepaid order) order number : order no : 0d[protected] and it was supposed to be delivered on 18th oct 2018 though as per the msg received yesterday that the product is been delivered on 17th oct which i have still not received it.
When called at the call center they dont have any update and want me to wait till 23rd to get the clarity.
This is purely a case of cheating where in the product is not delivered and they are updating on their app that its been delivered just because its a prepaid order.
This is why people in india are loosing the trust on online shopping.

Regards

Mohd gazan
[protected]

Nov 29, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2018

Flipkart Customer Care's response We will revert on it.

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M

Maddy Nil

from Pune, Maharashtra

Oct 18, 2018

I ordered 2 pigeon cooktop two different order one received in rs, .760
And 2nd cooktop charge rs.1199

Flipkart provides cheap service

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A

Ahmad Akhlakh

from Siwan, Bihar

Oct 18, 2018

Sir I've placed an order on 12th Oct but that seller isn't processing my parcel on flipkart

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A

aniketve

from Bengaluru, Karnataka

Oct 18, 2018

Order not received amount already paid, flipkart mention in website delivered. while providing customer care complaint, they where providing always new date for resolution. need a call back today itself, else i m filing a legal case

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Address: Vadodara, Gujarat, 390023

I have ordered mi fitness band from flipkart. I didn't cancel my order but it cancelled. Flipkart team saying it is cancelled by seller. Seller did not try 3 attampts. So why cancelled. Flipkart has 0 words about seller details. I want my order with the same price. Even i have called flipkart a day before and they assured that my product will deliver in 2-3 days. And today i got notification that it cancelled. Call was recorded also by them.

Nov 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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D

DEEP CHHABRA

from Darbhanga, Bihar

Oct 18, 2018

When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?
[protected]
[protected]@gmail.com

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DEEP CHHABRA's reply, Oct 17, 2018

When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

N

Nivedan Sengar

from Mumbai, Maharashtra

Oct 18, 2018

Skullcandy earphone has been damage under in warranty period..
Mob: [protected]
Nivedan Singh

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V

Vijay Krishna Tiwari

from Muzaffarpur, Bihar

Oct 18, 2018

I had tryed to book a microwave convection item of whirlpool company of worth rs.9070 through Canara bank credit card vide no.[protected] on 12.10.2018 .the amount of rs. 9070 debited from my aforesaid credit card but the item not registered to deliver to me.kindly return my amount of rs.9070 in my aforesaid credit card.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.flipkart.com

I have ordered asus laptop on 11th october.
They were showing that it will be delivered on 15th october.

No delivery till date.

I am daily getting calls from back-end team, at least thrice a day to cancel the order as they have not got any update from logistics team!!

I m requesting to deliver the product bu not getting any meaningful reply.

Same laptop is now costing five thousand extra.

Very very bad service by flipkart. Due to their own problems, they are giving a fake scheme and are not able to deliver.

Nov 29, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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Website: FLIPKART INDIA

Order ID OD[protected]..Ordered MI led smart TV 4A 43inch..With this bought I provide exchange the product (Samsung LCD TV).. Exchange amount is rs 3900 rs..
My return exchange TV working properly.. no dent no scratch on the TV. Pictures Quality also good.. while delivery the new TV..Return exchange TV refusing without providing the valid reason.only delivery boy came .No technician came for checking the TV..Simply cheating the customer.Kindly take action on the flipkart.. Exchange TV SNAPSHOT attached..I already raised the COMPLAINT on the flipkart.. Flipkart COMPLAINT I'd IN[protected]..Only delivery boy came . Technician not came for checking .Simply refusing the exchange TV. And asking to pay extra 3900 rs.. DELIVERY boy number [protected]

Nov 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 18, 2018

Updated by Sai Sai sai sai sai Simply cheating the customer.. Already SNAPSHOT attached..No dent no scratch on the TV.. Working good..

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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Address: 560037

Website: Flipkart.com

I have bought LG refrigerator in big billion sale in Flipkart I got offer but they have sold faulty product. And they are not ready to exchange and if I buy same product again price is on MRP now. So I asked to exchange. But they are not ready to solve my issue. Please help me out. And customer support was pathetic. I want compensation for this pethatic service and mental torture.

Oct 28, 2019

Complaint marked as Resolved

Company has solved my concern and provided replacement

Flipkart customer support has been notified about the posted complaint.

Oct 18, 2018

Updated by kuldeep nag Even customer care told he is not responsible for faulty product.

Oct 18, 2018

Updated by kuldeep nag Condition of replacement was there when I purchased the product.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

Oct 29, 2019

Flipkart Customer Care's response Hi Kuldeep, Thank you for informing that the issue has been resolved. Hence, closing the complaint from our end.

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Address: Bangalore, Karnataka

Website: www.flipkart.com

Full useless products very fraud company just fooling people with big stars advertising this hopeless online store actually i ordered the product from this waste fipkart company and after receiving the product the product performance is waste as he'll and i called the guys regarding refund amt but this useless people are saying the refund is not available replacement is available ok do tat atleast i said then there is no pickup it means i only hv to go to courier and send the product it seems first i paid money for tat useless product then i hv to pay the money for courier also common man all shopping online hv pick up facilities but this useless # company doesn't hv tat facilities waste buying from this second hand cheap quality chor bazar online shopping

Nov 28, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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Address: 700012

Website: flipkart.com

I have ordered nivia ultra armour gloves from flipkart, on 11 oct, 2018. At the time of the big billion days. It said that it will be delivered by 23 oct, 18. And said that it will be shipped on 16 oct, 18. But now it has crossed it's date. It is packed but not shipped still now. It is sold by retailnet. I have also ordered some other items. They are shipped which were ordered after this order. There was also another item in this order, that product has been shipped but this product did not shipped still now.

Nov 20, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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Address: 700001

In big billion days i have ordered too many products and after 2 day i checked that half of my orders are cancelled and after1 day my account got blocked and i am unable to login. I have reached customer care too but they said they will fix it in 24 hrs but no response i got back from their team. Which leads to great loss to my orders which i ordered

Nov 27, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].

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49, 990â‚¹ product macbook air of order id od[protected] was ordered by me on the recent flipkart sale. It was expected to arrive on friday, 19/10/2018.

But today (18/10/18), 10.30 ist, tracking link of the product says thereâ€™s misroute (â€œother city misroutedâ€), and the product is at anakapalli, nearly 1500 kilometers away from my place. I had products delivered without trouble from flipkart, but this time it seemed to have gone to a wrong place on the way. Please do the needful to deliver my product as early as possible.

Thank you, in advance.

Nov 23, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Flipkart Customer Care's response We will revert on it.

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A

addakal

from Hyderabad, Telangana

Oct 18, 2018

We are from Addakal Police station, one person by name Surender goud has SBI account, from account his online shopping transactions(flipkart payments Banglore) took place Rs.1.35, 000/- without any his knowledge. he is a former and very poor. plz verify and inform us any delivery address, phone number etc...plz urjent.

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addakal's reply, Oct 16, 2018

plz verify and reply

U

urvashi titarmare

from Indore, Madhya Pradesh

Oct 18, 2018

I am not able to login my Flipkart id from 9 sep, 2018 . Please help me to login in because i want to place return and order something very important from Flipkart. This very disappointing service from Flipkart to customer during a time of sale you are making such mistakes. Please contact to me as soon as possible and help me on login my id

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A

Akhilesh Pachipulusu

from Adampur, Punjab

Oct 18, 2018

My order id: OD[protected]
The order has been cancelled without my consent after the product has been shipped
It almost reached my city
Suddenly it shows cancelled and return accepted

Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 1437

buyback guarantee redemption issue

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product not delivered and amount not returned.no respoonse from flipkart

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I'm complaining for my damage product

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refund of gift voucher ( no revert )

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scatchite casuals

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samsung washing machine exchange machine rusted

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account blacklisted on flipkart

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amount refunded. but emi not cancelled by the merchant. od113483154090026000, od113479476833775000

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need refund on the product. please approve my return.

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product not processed from seller even after 7 days

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moto z2 force (replacement)

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cheating by flipkart - order no : 0d113619016862884000

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mi band-hrx edition

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product not received even after so many days

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exchange not accepting.. not providing valid reason..tv working nicely..no problems on the tv..simply avoiding.. cheating the customer

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faulty product sold in big billion day offer

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pigeon mixer gusto 550 watt

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not shipping my item

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unable to sign in

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flipkart order - city misrouted

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