Flipkart Complaints & Reviews

Hi,
I had ordered a LAVA IRIS X1 from FLIPKART, which was supposed to be delivered in three days. At the end of third day, when i called them they said, my order has been cancelled. Neither did they inform me throuogh SMS, Mail, no


intimation. WHen i called their customer care, there was loud noise in the background making it difficult for me to listen to the executive. Also, i was kept waiting for more than 7 minutes, just to let me know the status of my order.


Horrendous service, very bad customer support service. I want action to be taken against this incompetent E retailer, who is dreaming of becoming a big ecommerce player. Amazon has a much better delivery service. I want action against them

I have ordered a Diesel Watch from Flipkart and when the order was placed - the site and the product claims - "The watch will be Delivered in a Plastic Box and the Brand Box will come Separately with the same Shipment" However, this claim now appears to be fake !! They have delivered the watch in a plastic cover packed in a cardboard box. And no update till date about the brand box. In numerous emails/tickets have been raise and also many calls made to their customercare but everything went into vain. Flipkart ia a Fake-Kart

Hi, I purchased a *karbonn- A99* phone from flipkart on 14-May-2014, order id: OD[protected]. Now Its ear speaker is not working so I visited to customer service center of the Karbonn at Contact Person : [censored]ij Sharma Contact Number :[protected] Service Centre Address : Vill. Chaura Sadatpur, Sec-22, Noida, Dist. Gautam Budh Nagar, Uttar Pradesh They refused to accept the mobile just because it is purchased from flipkart.com. I show them the original invoice along with the box of mobile. But again they refused. Then I called customer care no. of Karbonn on the no.[protected] and raised same issue, again they told me the same that all the karbonn mobiles purchased from Flipkart, their IMEI is not registered in the karbon's database. So they are unable to repair the mobiles purchased from flipkart. when I contacted to flipkart, they told me that the problem will be resolved within 1 day. Today it is 3rd day but i got not solution to that problem. I am continioulsy trying customer care of flipkart, but thay always tell me that they have no idea about my complaint. *PLS TAKE THIS ON PRIORITY* Thanks & Regards Nitin Chaudhary Contact- [protected]

Order OD[protected]. Please replace Aeoss A008 data_cable (White, Aeoss A008 data_cable) Product with working cable or refund my money. i have complaint for this product on 07.08.2014 but till date i don't get any kind of support day every day i am calling get only answer we will revert you end of the day or 4 hours. for this replacement or refund complaint number[protected] also but every day we will revert you sir than no buddy answer my question. https://www.flipkart.com/order_details?order_id=OD[protected]&token=c1bd0f24...⇄

Sir, on flipkart before 15 days i had ordered a moto e today us promised date.now they say that product is lost you have to wait for 15 day extra.i had paid the money of that product.there consumer service not giving satisfactory answer.

I have purchased one mobile (Sony Xperia ZR) from FlipKart on[protected]Order ID: OD[protected]), which was delivered on[protected]. However the bill with the product does not contain any IMEI Number. Hence I have download the invoice from Flipkart portal and unfortunately that also does not contain the IMEI Number. Now without IMEI Number I am not eligible for any kind of Service and not only that I am not able to prove that this product was purchased not stolen. So I have asked for the correct Bill / Invoice from Flipkart on[protected], and till date I have not yet received the correct Bill / Invoice. Every time they asking for more times to provide the same. I request to arrange a refund along with a compensation for such harassment's. Thanks, Avik Chakraborty [protected]

meine 15/7/14 ko lava irish x1 order kiyaa jo ki mujhe 17/7/14 ko mila but jab meine use use kiyaa to uski display black ho jaati thi har baar use restart karna padtaa hai meine abhi tak mobile mein sim bhi nhi daala aur yeh problam aa rhi hai ... abb isko yaa to change krke dusraa piese de yaa phir paise vaapis kar de

After getting delivery of the phone on cash on delivery base at ahmedabad on 10th june i brought the phone at patan where i live. it worked for two days but after that after charging the battery when i try to start the phone the logo appears on the screen and then light goes off and it becomes partially bright till battery drains out.

I have purchased a karbonn tab during April 2014, and I gifted the to wife for her birth day on11/06/2014. She opened the pack on that day only. Unexpectedly, within a week the tab was hanged . after a long search I found the service centre m/s Deprosys Technologies, Chennai, Tamilnadu, INDIA and they also received the tab for repair under warranty on 04/07/0014. But there is no communication from their end. so today i contacted them over phone and informed me that the tab is under repair because of hardware problem so it will take one 15 days from today. I cannot understand whether it will take one month time to repair a new tab. SAMBATH M CANARA BANK GREAMS ROAD THOUSAND KIGHTS CHENNAI - 600006 TAMILNADU, INDIA MOBILE: [protected]

The Flipkart website advertised for Shoes (brand : Derby) with Shoe Horn and Polishing will be included in the BOX. I also paid extra for One day delivery option. So the next day the package came along but only with the Pair of SHOE. It did not have the other accessories as promised. Reported to Flipkart - they said not to use the shoe and they would deliver another new package. That took 2 days to reach me...So I simply paid for the one day delivery option... The second package also did not have the accessories. Again reported to Flipkart . I am yet to receive a response. All customers please be careful with FLIPKART . They will make all promises but will not deliver. Also if you pay for the next day delivery they may bring the wrong or some items may be mssing...but you would have already paid the delivery person on accepting the package. So then you are stuck . They will take time to resolve the issue and sometimes may not even bother. So you as a customer paying for the ONE day delivery will become meaningless. So take care

I bought Moto G (16GB) cell phone from flipkart just before a month. But from many days I found serious problem that my phone doesn't works when i insert hands free. I checked all other brand's hands free too but same problem occur . So I can't switch to music with hands free on my phone. Along with this problem my cell oftenly switch off automatically without any warning even my battery is charged. I registered complaint on your 24*7 helpline but they did not give any reply. Along with my cell phone Motorola provided 1 year hardware warranty. So please, give me prompt and satisfactory reply how to solve these . My contact number is [protected] My order number is OD[protected]

Hi,

I ordered a watch Titan Raga 311SM05 which costs Rs 2250 on 11th July 2014 which was expected to deliver on 15th July 2014. I daily call Flipkart to get the order status.
I never received a call from the Courier Company which was responsible to deliver the Product.
Also, I asked Flipkart to give me the number of E-kart logistic(the courier company) who was going to deliver the product, but didn't got any contact.

Flipkart daily calls me and says they will deliver the product today.

Now on 15th July 2014 they cancelled my order itself without any intimation to me and send an SMS it is cancelled as they are not able to contact me and refund my money as a Wallet.

The actual reason what i found of the cancellation is: The same watch which I ordered Rs 2250 is now available at Rs 3750.
A total increase in price of Rs. 1500.


I want the same product available to me at the cost for which I ordered from the same Retailer.

Else, I do not have any trust on Flipkart so, I want my complete Wallet amount to be transeferred to my Bank Account.

Also, I want compensation as I order that as Gift for someone as Birthday gift which was not deliverd.

Thanks!
Bhupender
Mobile No. [protected]

Hello guys, Please avoid trying with flipkart, They are now going to dark, As the customer survey itself as merely dissatisfied. I'm a privileged customer I have ordered numerous products in flipkart, I have ordered the shipment in flipkart "OD[protected]". (This is for the gift I ordered), Following be the tracking details its updated Item shipped. Delhivery Prepaid : [protected] . Tue, 15th Jul05:53 pm Bengaluru_Singasandra (Karnataka) To be attempted tomorrow[protected] Pending Mon, 14th Jul09:30 pm Bengaluru_Singasandra (Karnataka) Office closed, retrial tomorrow (Customer to be called) Pending Sun, 13th Jul09:27 am Bengaluru_Singasandra (Karnataka) Shipment received Pending Sat, 12th Jul09:48 am BLR_Hub (Karnataka) Shipment received In Transit This is the status I got it on 17th July2014, after 15th July nothing has updated. And also on 14th and 15 and 16 July customer care people told, they are trying to reach me its not possible to reach me, but I was there in my office premises till 7.00 pm eventhough my office hours is till 6 pm. But I have not even got a call or message. Everyday when I call - I get the same reply today you'll get before 7pm (And blaming the courier guy), But no use. Expected delivery for this item is 15th July 2014 1 Question to flipkart, If you cannot ready to delivery a shipment on promised time, why the heck you have a online shopping. And also why you have to give a contract to and nonsense delivery partner. Its really not advisable like this. Already I have shared this incident with my circle. Even my circle also faces the same kind of bogus incident's from flipkart. We are really gonna stop ordering in flipkart. And we are thinking to spread this information. [This is real bitter experience] Thanks, Anonymous [Do not want to disclose my name due to security reasons]

i have ordered an item Bata Shoe from flipkart, i was told it would be delivered by july 7th 2014, on the same day when i was in office i got a message that the package is delivered, but i was in the office, when i called my colleagues there was no one who received the package, it was some other person who took the package and signed some name, how could it be delivered to some one else if i am not present, and it has been dragging from 7th that they are saying i would get an update and the update i got today was, please check with your friends and neighbors which i was discussing from the starting. when i contacted two of the customer service representatives they held me waiting for around 10 min on call which was chargeable and hung up.

on 9th July 2014 i have ordered an apple I phone 4s with 8gb from flipkart.com as they have told me that the delivery is on 15th July 2014 they called me on 14th July and said that the product has reached the flip kart hub nearest to you, so as i have some personal work on that day i went to the office for the delivery and they took 22500/- from me and gave me the package i got doubt that the package was different from other mobile handsets package i checked the item there itself and there were two stones in it, each and every person there were shocked... they did not returned my payment after seeing this kind of fraud...now what am i supposed to do?

i have ordered a phone on 5 days ago and they said that it would reach me by 16/7/14, that it took5 days, it's already late.I have kept on trying them from 15th evening onwards and on 15th evening they said it would reach me on 16th.Then on 16th they have send a message that i'm in an not reachable area and they have returned to office and deliver on 17th.Such a big online shopping site couldn't deliver properly and bluffing instead is waste and advertising best shipping is absolute bluffing.I choose flipkart because of because of my friends saying that it would deliver products fast and so my room mate got MOTO-E from it and they delivered it as usual but why don't they for me.


MY ORDER NO IS:OD[protected] and it's ASUS zenfone.please do justice for me and warn them.They do like this frequently untill an authority aks.many customers wrote thie reviews about this tyoe of delivery.


thanking you sir
balakrishna
[protected]

Hi, I had ordered 2 No's ten on ten shrugs from flipkart order no..OD[protected] as a gift for a friend who lives in Singapore.The product said free size, but when opened the packet one of the two Shrug the size is of a little kid.How could such a error occur??? It was a gift hence I did not open the packet in Bangalore and sent it to Singapore...Very upset with the product received.

Dear All, I would like to bring it to your notice that Flipkart & Ekart are engaging in Fraud by accusing the general public and their customers of either not being at home or not responding on their phones to the delivery boys calls. This is just because their delivery boys (who are a set of rogues) are unable to deliver (due to their laziness or in case they want to while away time). This has happened on almost 3 times for me and on all instances I was very much at home & always I get this troublesome message " Undelivered Because of No Response". In fact, I have changed the delivery to my office, as it is a Hospital and is open 24 hrs a day/ 7 days a week, just because somebody is there from my office to receive the item on my behalf for the whole day or damn night. Besides, in most instances where the claimed that there was no response from me, attempted delivery was claimed to occur after 7 pm, when in fact Flipkart stops delivering at 7 pm. How can Flipkart give fraudulent claims that the customer was not at home when in fact I was very much at home. By accusing the customers of this, they are bound to lose their business. I do not trust the sincerity of Flipkart or E-kart anymore. Kindly beware of this for your future purchases online. See Statuses, Complaints & communications below:- Regards & Thanks Ryan. Case 1 - Status of OD[protected] Status Fri, 11th Jul09:55 pm HSR Hub Delivered To Customer Fri, 11th Jul01:28 pm HSR Hub Out For Delivery Thu, 10th Jul07:51 pm HSR Hub Undelivered Because of No Response Thu, 10th Jul09:24 am HSR Hub Out For Delivery Thu, 10th Jul08:43 am HSR Hub Received At HSR Hub Wed, 9th Jul04:16 pm HSR Hub In Transit to HSR Hub Wed, 9th Jul03:21 pm Bangalore Sort Facility Received At Bangalore Sort Facility Wed, 9th Jul05:20 am Bangalore Sort Facility In Transit to Bangalore Sort Facility Tue, 8th Jul09:13 pm Rangpuri Sort Facility Received At Rangpuri Sort Facility Tue, 8th Jul08:51 pm Rangpuri Sort Facility Tue, 8th Jul08:51 pm Rangpuri Sort Facility In Transit to Rangpuri Sort Facility Tue, 8th Jul08:51 pm Seller facility Your item has been dispatched Incident History: Customer By Email (Ryan F) 11/07/2014 10.25 AM Dear Flipkart, Thanks for your message. I would be awaiting the delivery today. However, I am very much displeased with the unprofessional manner in which you'll have handled this issue:- - The Order status on the Flipkart webpage says there was no response from our side yesterday at 7:51 pm. Kindly note that I have given the address of my Office to receive the item and this is a Hospital/Healthcare organisation. It is open 24 hrs a day and if your Courier Personnel had come over, there would have been somebody to receive the item. I have even left a word with the Security to receive the item on my behalf/With Company Seal. I really do not believe that your Courier Personnel would have come in yesterday night at 7:51 pm. - - I received an SMS today morning Saying that I did not respond on my Mobile. Kindly note that I have not received any missed call yesterday on My Mobile from any of your Courier personnel. Besides, I was continuously in touch with your Customer care (*[protected]* once at 5:13 pm and at 7:23 pm and at both the times I was informed that the Executive was coming over. Again this message which I received on my mobile which says that there was no response from my side seems to be fraudulent. Plz see screenshots below. Kindly note that this is not my first bad experience with Flipkart and in the Past I have recorded such problems especially with delivery. It is very sad to say that there is something seriously wrong with your Delivery Mechanism, though the experience for purchasing online & using the item is still good with Flipkart. [image: Inline image 1] [image: Inline image 2] Regards & thanks Ryan. Case 2 - OD[protected] Customer By Email (Ryan F) 12/09/2013 09.35 PM Status - Fri, 13th Sep02:10 pm Cluster HSR hub Delivered To Customer Fri, 13th Sep09:07 am Cluster HSR hub Out For Delivery Thu, 12th Sep06:45 pm Cluster HSR hub Undelivered Because of No Response Thu, 12th Sep10:38 am Cluster HSR hub Out For Delivery Thu, 12th Sep07:30 am Cluster HSR hub Received At Cluster HSR hub Wed, 11th Sep01:46 pm Cluster HSR hub In Transit to Cluster HSR hub Tue, 10th Sep06:23 pm Whitefield Sort Facility Received At Whitefield Sort Facility Tue, 10th Sep04:43 pm Whitefield Sort Facility Tue, 10th Sep04:43 pm Whitefield Sort Facility In Transit to Whitefield Sort Facility Tue, 10th Sep04:43 pm Bangalore Whitefield Warehouse Your item has been dispatched Incident History: Customer By Email (Ryan F) 12/09/2013 09.35 PM Dear Flipkart, With reference to the below mentioned order no. with the ekart Logistics tracking id WSRP[protected], kindly note that I have not received the item today, in spite of being at home throughout the day. Ekart logistics customer care have confirmed today morning that I would be given the parcel by today evening, but the same has not been delivered... Kindly note that the mobile number of the delivery person Bushan S [protected]***) does not seem reachable constantly today, this was given by ekart logistics by SMS to be me... I have not received any call from the delivery person, and before any attempted delivery there was no call made to my mobile 9845***252... Kindly confirm this issue as it seems very strange to me at what is occurring at either flipkart or ekart's end Best Ryan. Case 3 - OD[protected] Status Tue, 15th Jul08:33 pm HSR Hub Delivered To Customer Tue, 15th Jul11:12 am HSR Hub Out For Delivery Mon, 14th Jul09:14 pm HSR Hub Undelivered Because of No Response Mon, 14th Jul11:35 am HSR Hub Out For Delivery Sat, 12th Jul08:45 am HSR Hub Received At HSR Hub Sat, 12th Jul03:50 am HSR Hub In Transit to HSR Hub Sat, 12th Jul01:12 am Whitefield Sort Facility Received At Whitefield Sort Facility Fri, 11th Jul07:49 pm Whitefield Sort Facility In Transit to Whitefield Sort Facility Fri, 11th Jul04:58 pm Bangalore Sort Facility Received At Bangalore Sort Facility Fri, 11th Jul04:08 am Bangalore Sort Facility In Transit to Bangalore Sort Facility Thu, 10th Jul08:52 pm Rangpuri Sort Facility Received At Rangpuri Sort Facility Thu, 10th Jul08:36 pm Rangpuri Sort Facility Thu, 10th Jul08:36 pm Rangpuri Sort Facility In Transit to Rangpuri Sort Facility Thu, 10th Jul08:36 pm Seller facility Your item has been dispatched

Worst experience from flipkart. "To be frank, there is no agreement that customer must receive item after they order." -said by customer service supervisor Mayukh :o Firstly the called was picked up by Ganesh and then transferred to supervisor Mayukh. I am totally unsatisfied with their service. Wow! I am stunned! I have no surerity that I will receive order after making payment. So what should I pay? @flipkart.com has blocked my Rs. 12000 but could not give any proper reason for it. Just thief people. Order ID: OD[protected] OD[protected] I have ordered Asus zenfone 4 ...two times. For the first one it was canceled immediately after making the payment. For the second order, they assigned courier then they cancelled and sent a return request to courier. My pin code is deliverable as shown in the website. Afterthat... 1. They could not deliver that particular product. 2. They cannot take alternative address. 3. They cannot assign another courier. 4. They cannot make refund in flipkart wallet so that I can purchase immediately. And finally...ridiculous that "there is not agreement that customer must receive item after they order" Will they pay the interest of a credit card after taking the money for 10 days! Stop buying from flipkart. @all They have no agreement that u must receive your item.

I had ordered a quantum QHM gamepad on 9th of July. They said the product will be delivered on 12th by 7:00 pm. I had no sign of them. I waited till 15th of July and still no sign of them. Please make sure the product I ordered gets delivered soon. Product : QUANTUM QHM 7468-2V GAMEPAD Order ID : OD[protected]