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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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A
Akash_Das
from Kolkata, West Bengal
Jul 30, 2019
Resolved
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Resolved

Address: Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout Bangalore Bangalore District Karnataka India - 560034, 560034

Dear flipkart.com,

We have repeatedly advised you of yours long overdue balance in the amount of (Rs.6436.00/- for od[protected]. Since you have not-at-all made payment and further illegally blocked and closed my this certainly particular flipkart.com account without any proper-valid-reasons and moreover also without any of my concern and opinions, we have turned your account over to our attorneys and instructed them to commence suit without further delays for your illegally trade, actions and practises and moreover also for your mental-torture and harassments of valuable consumers just like me. There is still time, however, to avoid suit if you contact us within the next [03] days and immediately initiate release the long overdue balance amount of (Rs.6436.00/- for od[protected]. This will be your final opportunity to resolve matters without the expense of court proceedings and moreover also not only from unwanted media attention for your illegally actions, practises and trades and moreover also for your mental-torture and harassments of valuable consumers just like me.

Yours faithfully,
Pranab kumar saha,
Building no. :- c/22/06, 02nd floor,
Kalindi housing estate,
Kolkata, west bengal, 700089,
Registered flipkart.com account mail id :- [protected]@gmail.com.
Sep 1, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Jul 30, 2019
Updated by Akash_Das
[Incident: IN[protected]]... FINAL NOTICE BEFORE LEGAL ACTION AND UNWANTED MEDIA ATTENTION...!!!

DEAR Flipkart.com,

We Have Repeatedly Advised You Of YOURS LONG OVERDUE BALANCE IN THE AMOUNT OF (Rs.6436.00/- FOR OD[protected]. Since You Have Not-At-All Made Payment And Further ILLEGALLY Blocked And Closed My This Certainly Particular Flipkart.com Account Without Any Proper-Valid-Reasons And Moreover Also Without Any Of My Concern And Opinions, We Have Turned YOUR Account Over To Our Attorneys And Instructed Them To Commence Suit Without Further Delays For Your ILLEGALLY TRADE, ACTIONS AND PRACTISES AND MOREOVER ALSO FOR YOUR MENTAL-TORTURE AND HARASSMENTS OF VALUABLE CONSUMERS JUST LIKE ME. There Is Still Time, However, To Avoid Suit If You CONTACT US Within The Next [03] Days And IMMEDIATELY INITIATE RELEASE THE LONG OVERDUE BALANCE AMOUNT OF (Rs.6436.00/- FOR OD[protected]. This Will Be Your FINAL OPPORTUNITY To Resolve Matters WITHOUT The Expense Of Court Proceedings And Moreover Also Not ONLY FROM UNWANTED MEDIA ATTENTION FOR YOUR ILLEGALLY ACTIONS, PRACTISES AND TRADES AND MOREOVER ALSO FOR YOUR MENTAL-TORTURE AND HARASSMENTS OF VALUABLE CONSUMERS JUST LIKE ME.

YOURS FAITHFULLY,
PRANAB KUMAR SAHA,
BUILDING NO. :- C/22/06, 02ND FLOOR,
KALINDI HOUSING ESTATE,
Kolkata, West Bengal, 700089,
REGISTERED Flipkart.com ACCOUNT MAIL ID :- [protected]@gmail.com.
Verified Support
Jul 30, 2019
Flipkart Customer Care's response
Hi,
We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
OD[protected]
Need Help
Track

Platina Earphone Deep Bass On Nxt Mobile...
Color: White
Seller:
Extreme Discounter
₹286
OFFERS:
1
Delivery expected by Tue, Jul 23rd '19
Your item has been received in the hub nearest to you

I DIDN'T RECEIVE THIS ITEM STILL NOW
My product has not yet come to me
I request you to send my product to another person for deleverd

My product details

Tracking ID FMPP[protected], will be delivered today by an EKART Wish Master (call [protected], PIN 184).
Its my number:-[protected]
Money is credited from account but not showing the order placement . IBIBO-[protected]/FlipkartPayments/thru Net Banking - ref: [protected]- 22/07/2019. It shows that money is credited but on flipcart the confirmation order is not showing
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    R
    RK KARANSAR
    from Delhi, Delhi
    Jul 30, 2019
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    Address: Karansar, Jaipur, Rajasthan

    Flipkart the seller has initiated the refund of rs.14990/- on 16 jul 19 for order id od[protected], the amount should have been credited to your punjab national bank debit card account by now. The reference number (Bank transaction id) and authorization code
    But my refund not found
    My payment was not credit in my account
    Please help methanks
    +1 photos
    Flipkart customer support has been notified about the posted complaint.
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      S
      Seemasher
      from Delhi, Delhi
      Jul 29, 2019
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110003

      Dear sir,
      I received nokia 8110 4g mobile phone without battery. When i put in details for return, i found no option for missing battery. So, i ticked charger missing option and written in comment box that actually it is battery missing. But pick boy refused to take back the product saying that you have shown charger missing.
      When contacted customer care, they sent one technician who inspected the mobile and said that imei no. Also did not tally with the no. Written on the tag. I again lodged complaint but this delivery boy refused to take back mobile by saying that he can't take back with switching on the mobile which cannot be done as battery is missing.
      Again i mailed to customer care which they responded to resolve my complaint by 28 july. Two days back i received a fake execuse from them that they tried to contact me but my mob. No is not reachable. Whereas, i was available on both the nos.

      With all this, i am feeling harassed and you are requested to solve my issue on priority,
      Sep 14, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 30, 2019
      Flipkart Customer Care's response
      Hi,
      We're sorry to hear that you're facing issues with your Nokia 8110 (Black, 4 GB).
      We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact brand authorized service center so that they will help you out.
      Your kind understanding is appreciated.
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        S
        Shaikh3783
        from Nashik, Maharashtra
        Jul 30, 2019
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        Address: Sali lane behind bank of Maharashtra old jalna, Jalna, Maharashtra, 431203

        I have ordered mobile to my brother, sister and family. And now flipkart blocked my account saying that i am reselling products. Without inquiry, how can they block my account. Please take necessary action on them. I work for as a safety officer. How can they insult me. If i want to do so, thank you.
        +1 photos
        Jul 30, 2019
        Updated by Shaikh3783
        Flipkart — account block /flipkart say I am resaler

        1 Review
        Sali lane behind bank of Maharashtra old jalna, Jalna, Jalna District, Maharashtra, India
        Sh Shaikh3783 on Jul 30, 2019
        Mark as Resolved
        Order ID: OD[protected]

        I have ordered mobile to my brother, sister and family . And now flipkart blocked my account saying that i am reselling products. Without inquiry, how can they block my account. Please take necessary action on them. I work for as a safety officer . How can they insult me. If i want to do so, Thank You.

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          A
          Abhishek Gangele
          from Mumbai, Maharashtra
          Jul 29, 2019
          Resolved
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          Resolved

          Address: Koodan mohalla word no. 2 near petrol pump Katangi, Jabalpur, Madhya Pradesh, 483105

          I had served vitamin c serum with your marketplace flipcard about 1 month ago, due to the serum i faced a lot of problems and i was financially physically tortured in all three ways and when i helped with customer support, customer support was false. Lying through false promises and false false words and while wasting time, you will be resolved in 24 to 48 hours and 24 to 48 hours when that has been almost a month after which all mails lying to me and your costumer spoken by service yes, i think it is a marketplace and it offers storage cellar costumer service from me, once you take a number, disconnect your problem with the cellar, then if i talk to the cellular number provided by your customer service, then your cellar has turned directly from his point and gives a direct answer. If you have done a product purchase from flipkart, then you can talk to flipkart, i have nothing to do with it and your service team has been telling that whatever problem you have turned her i update and solve only useless things and small things said so far it appears that no single solution for 1 month which is why i am so far, but today will be in 24 to 48 hours a month many problems have to be faced and if you have to buy a fake product without the verifiable product sale and give it directly to the third party person, then if there is any kind of physical pain of any customer, who will compensate you. People are trapped only in small things, that the speaker is talking to the seller from the seller, while your cell speaks straightforward i do not know anything about your problem, you know and go to your flipkart from where you have bought the product. Your flipkart service speaks that if you talk to you, then a customer pays goods from your flipkart for this problem, economic tension between tribulation and then you hear your false lies if in the meantime any person or customer has physical damage to your product, he has to go through financial parameters and also undergo economic circumstances, who will be responsible for who will take responsibility for your marketplace filipcard or your cellar and its responsibility? By type his chest and his financial help, then who will compensate you for your filip fraud and fraud in this way and giving a reservation in a rigid manner and wasting man's time, talking false things and talking through all i've got in the mail in writing and all your recordings have been about how you took it from that time wasted and neither has any solution in 1 month and what you have to say to them is also in the recording and i have been done by you in relation to this, only false promises have been made, i have consulted all the social media on your flipkart and with all the proof in those social videos, with your mails and recordings being done with your flipkart fraud and with the customer. The fraud that the customer has to deal with all kinds of problems and you only keep lying in lies, all social media let's know the big fraud that phillipcard is doing, you will be responsible for it.
          Aug 31, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Jul 29, 2019
          Updated by Abhishek Gangele
          Oder I'd -Invoice for item(s) from your order OD[protected]
          Verified Support
          Jul 30, 2019
          Flipkart Customer Care's response
          Hi,
          Thanks for getting in touch.
          We are sorry to inform you that we are unable to find your account or order details. Request you to share the order
          You can also check your order status here: http://fkrt.it/bqWLi~NN
          Hope to hear from you soon.
          I cant login my flipkart account since yesterday. Showing unsuccessful error
          Login unsuccessful please retry in minute. And i am retrying it for 2 days no success.
          Please rectify the error. I need my account back if its blocked for no reason since i had bought products worth more than 2 lakhs and more than 50 products
          My refund has not been fullfilled
          I didn't get my refund back i need my refund back
          The bank is alos not responding
          So please return my money back
          The Flipkart is showing that it had refunded but its is not the bank is also not helping
          Https://www.flipkart.com/quinergys-4d-launcher-grip-beyblade-set-multi-color/p/i...
          Barnajib Mandal's reply, Jul 22, 2019
          https://www.flipkart.com/quinergys-4d-launcher-grip-beyblade-set-multi-color/p/itmf9bdvh8gtz2hq?lid=LSTSPLF9B5XP5TGHRZTMKCZ82&pid=SPLF9B5XP5TGHRZT
          Flipkart totally fake and fraud marketplace he cheated to costumer and only fake and delicate product sales and flipkart all officer and costumer support & sellers always told a lie provided fake solucation and not Help any costumer only weast Time all o[censored]s this is totally fake fraud marketplace and he cheated all costumer I suggested that all people not buying any product, avoid the fake fraud marketplace.

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            S
            Sijin Unis
            from Palackattumala, Kerala
            Jul 29, 2019
            Resolved
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            Resolved

            Ordered
            Frontech JIL-2430 800 Watts PSU, order number:- OD[protected]

            This PSU mentioned as 800w power supply. But this cant even handle my 400-450w cpu . Burning smell are comming out of this while gaming, and it shutdown after 5 mins o[censored]sage .while I googled and reviewed this product on flipkart and amazon, majority of the consumer are facing this issue, for someone, it explodes and damaged the other components too .

            I tried to reach the manufacturer as flipkart says they cant do anything . but the manufaturers are also not responding on the same .

            For this issue, I only complaint Flipkart and the seller SpeedEbazaar for selling this product with fake description and cheating the customer .

            I need proper resolution's from flipkart, I need my money back .
            +1 photos
            Oct 21, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 19, 2019
            Flipkart Customer Care's response
            Hi,

            Thanks for contacting us.

            As per the previous discussion with the team request you to get in touch with the brand on [protected] for further assistance.
            Money is credited from account but not showing the order placement . IBIBO-[protected]/FlipkartPayments/thru Net Banking - ref: [protected]- 22/07/2019. It shows that money is credited but on flipcart the confirmation order is not showing
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              1
              123sree
              from Mumbai, Maharashtra
              Jul 29, 2019
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              Address: Chinmaya International Residential School, Nallurvayal post, Siruvani Main Road, near karunya University, Coimbatore, Tamil Nadu, 641114

              I would like to bring your notice about the above mentioned ID product. It's real cost mentioned in the product is RS.166, but you charged Rs. 310. This is completely cheating and losing trust in your products. From this product you charged extra 155 rupees. As a reputed company you cannot do this
              +1 photos
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                V
                VirendraSingh9214
                from Delhi, Delhi
                Jul 29, 2019
                Resolved
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                Resolved

                Today I bought an earphones of sony ex115ap of 1182 rupees but received an damaged product. there is no option for refund on return page.I called to costumer care but nothing they said seller isn't providing refund only replace.I'm not satisfied with this product and its quality. how they can force to buy the same product again.I want my money back.I dont want to invest my money in this stupid online company.
                +2 photos
                Oct 23, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 19, 2019
                Flipkart Customer Care's response
                Hi Aman,

                Thanks for writing in.

                We are sorry for the trouble you had to go through.

                We are sorry to let you know that as per the seller policy seller will not be able to honor your request for refund.

                However, the seller has confirmed that the replacement of "Sony EX155 Wired Headset with Mic'' was delivered to you on "01 Aug 19''.

                Have a nice day!
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                  S
                  Subha M
                  from Mumbai, Maharashtra
                  Jul 29, 2019
                  Resolved
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                  Resolved

                  Address: No 9 3rd cross papanna layout kamanahalli St Thomas town post, 560084

                  I had booked a mi mobile in flipkart and wanted to return it badly. Even after hours of discussion and mails, they were not considerate to take back the product. I jus had to settle down to use it. They were pointing out on return policy is applicable only for replacement and not on refund. This was my first time shopping experience with flipkart and i was horrified that they were not ready to think of any exception given the fact of it being online seller where product look and feel cannot be guaged. I wud never want to shop with flipkart.
                  Aug 30, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 30, 2019
                  Flipkart Customer Care's response
                  Hi,
                  Thanks for getting in touch.
                  We are sorry to inform you that we are unable to find your account or order details. Request you to share the order details or get in touch with our customer support number[protected].
                  You can also check your order status here: http://fkrt.it/bqWLi~NN
                  Hope to hear from you soon.
                  Lakme 9 to 5 alovera gel...not confirm but money deducted in my account...mob no [protected]
                  Kalyani rajesh khode's reply, Jul 23, 2019
                  I made a online payment but not gives order confirmation message
                  I have online Redmi Note 7S (Sapphire Blue, 64 GB) But this is cancelled

                  Why ?
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                    T
                    Tenison@123
                    from Mumbai, Maharashtra
                    Jul 29, 2019
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                    Address: Tech connect retail Pvt LTD,instakart services Pvt LTD,plot 230231,arna projects,old Delhi road,dist hoogly , Kolkata, Kolkata, West Bengal

                    Flipcart sent a wrong product (That is hair dryer) whereas a cannon dslr was ordered with order id-od[protected] wort rs inr21999
                    For that return request was raised... But flipcart block account... Without any resolution...
                    So... Refund my 21999 or replace my product...
                    This a one kind of fraud... They take money by sending a worng product...
                    The customer are harassed due to that..
                    Flipkart customer support has been notified about the posted complaint.
                    Jul 29, 2019
                    Updated by Tenison@123
                    Getting this hair dryer instead of CANNON DSLR, ...SO HAVE TO REFUND MY MONEY OR SEND ME CORRECT PRODUCT
                    Verified Support
                    Jul 30, 2019
                    Flipkart Customer Care's response
                    Hi,
                    We are sorry to let you know that your return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
                    Jul 30, 2019
                    Updated by Tenison@123
                    Only one product is brought ...and only one product is received that is CANON DSLR
                    HOW DO U SAY UNUSUALLY HIGHER NO OF RETURNS...
                    BY THIS WAY FLIPKART EARN MONEY??????????????? CULPRIT
                    REFUND MY MONEY... OTHERWISE CONSUMER FORUM IS TH
                    Aug 01, 2019
                    Updated by Tenison@123
                    What happens flipkart culprit...
                    By this dishonest way you are taking money from public...
                    Solve it otherwise go for consumer forum
                    Deliver boy call me at 1 pm and told me to reach me at 2:30 pm, but after that he did not call me and i dont get my product yet,
                    Jaidrath Prajapati's reply, Jul 28, 2019
                    I want strictly actin for that delivery boy
                    I will take u to court
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                      M
                      Mithun Ahivale
                      from Mumbai, Maharashtra
                      Jul 29, 2019
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                      Address: Pune, Maharashtra, 411014

                      I had flipkart voucher of rs 40000 through instacred (My loan ac no is[protected] but i dont want to use this voucher. I had already mailed to instacred regarding cancellation of the loan but they are saying that u have to use this voucher bcoz flipkart is not supporting for the cancellation. How can anyone force customer to use it. I had attached the screenshot of the mail that i got from instacred.
                      Kindle do the needful. My mobile no is [protected].
                      Regards
                      Mithun ahivale
                      +1 photos
                      Flipkart customer support has been notified about the posted complaint.
                      Sir kal raat Ko aapke flipkart par ek offer diya tha flip Herat ke nam se usmein laptop ki kimat 1599 and mobile ki kimat 1600 diya tha toh Maine paisa paid Kiya lekin uska koi message nhi ayaya

                      flipkart voucher of rs 40000 - Comment #3498102 - Image #0
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                        J
                        Jatin balotra
                        from Mumbai, Maharashtra
                        Jul 29, 2019
                        Resolved
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                        Resolved

                        As i oder from flipkart card by using my debit card and immedealty i cancelled it. They said me that they have transferred your refund to your bank in 16 of july 2019 and it is credited before or on 24 of july, but sir i still didn't get my money back. I also called and talk with flipkart card customer service and also file a complain. But nothing doing. They said your issue should be resolved on 27 july, then said on 29 then 31 and now said on 1 of aug. They extending the days., everytime when i talk to them they extended the date for resolving the issue, but not resolve it. They told me to contact with bank but bank official said we can't do anything you have to resolve it with flipkart card it. But flipkart can't did anything for resolving this matter.
                        My order no. Od[protected]
                        +2 photos
                        Sep 10, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 30, 2019
                        Flipkart Customer Care's response
                        Hi,
                        We are sorry to hear that you’ve not received the refund of your order ID OD[protected]. The seller has refunded on 16 Jul 19 and this should have been credited in your bank account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.
                        I ordered Huggies pant XL ₹566 and huggies dey M size ₹503 on 15July 2019 and cancelled it on 19 July 2019. I got a message saying my money was refunded & will be credited by 23July 2019Today is 29 july yet still no refund.i called FLIPKART& they told me to initiate with the bank.So I called the bank toll free number to inquire about my pending refund from flipkart but was told there is no refund. Seriously this is frustrating. I called them today in the morning and was told to wait till 31 july 2019. Let’s see what the next excuse will be. Flipkart is not giving resolution only excuses and extending our dates.
                        Maipo's reply, Jul 29, 2019
                        Refund my money immediately. I have cancelled all the other stuffs that I have ordered from FLIPKART. I’m just scared that FLIPKART will betray me again. I will not make the mistake of shopping with FLIPKART ever again
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                          S
                          Sreemoyee19
                          from Bengaluru, Karnataka
                          Jul 29, 2019
                          Resolved
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                          Resolved

                          Address: Kundanhalli Gate, Bangalore, Karnataka, 560037
                          Website: www.flipkart.com

                          Flipkart blocked my account stating that my purchase trend shows that the items i bought are not intended for personal use whereas this accusation is totally wrong.
                          I had inr 7000 gift card amount in my account and they stole it too by blocking my account. I also had 600+ flipkart plus coins in my acount.
                          Moreover there was no prior intimation or any warning email before blocking my account.
                          Sep 1, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 30, 2019
                          Flipkart Customer Care's response
                          Hi,
                          Thanks for getting in touch.
                          We are sorry to inform you that we are unable to find your account details. Request you to share the account details or get in touch with our customer support number[protected].
                          You can also check your order status here: http://fkrt.it/bqWLi~NN
                          Hope to hear from you soon.
                          Gionee Mobile Battery order ID OD[protected]
                          This product was not orginal
                          And not full backup
                          This battery not 1850 capacity
                          Plz chang product and give orginal battery

                          blocked my account and stole gift card money - Comment #3497871 - Image #0
                          I am buying(16/07/2019) vivo z1 mobile in flipkart still not delivered
                          So many times customer care told me you have to cancel the your order

                          blocked my account and stole gift card money - Comment #3498066 - Image #0
                          blocked my account and stole gift card money - Comment #3498066 - Image #1
                          blocked my account and stole gift card money - Comment #3498066 - Image #2
                          blocked my account and stole gift card money - Comment #3498066 - Image #3
                          blocked my account and stole gift card money - Comment #3498066 - Image #4
                          blocked my account and stole gift card money - Comment #3498066 - Image #5
                          blocked my account and stole gift card money - Comment #3498066 - Image #6
                          blocked my account and stole gift card money - Comment #3498066 - Image #7
                          blocked my account and stole gift card money - Comment #3498066 - Image #8
                          I am not able to login into my account. I have no history of any actions that do not align with the shopping policies of flipkart as such.
                          Please look into the matter as soon as possible.Anticipating a positive response.

                          Email id: [protected]@gmail.com
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                            V
                            Vitika Nikhil Ugale
                            from Vasai-Virar, Maharashtra
                            Jul 29, 2019
                            Resolved
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                            Resolved

                            Address: 1103, M Wing, Acropolis, Near Bhavani Heights Global City, Behind Ekta Brooklyn Park Vasai Virar - 401303, Maharashtra, Thane, Maharashtra, 401303

                            Now i thought the tv is proper condition. After two days of proper working the tv is not starting at all. Green lights comes and the screen gets freezed on jvc screen and keeps rotating. The person who cam for demo and installation didn't give us any demo as he didn't have pendrive or hdmi cable. He came and just informed us about stabilizer and other products to sell the same.

                            This is for the first time i am facing so much of issues with flipkart. Being a frequent customer, half of the things at my home are from flipkart. This was my favorite thing which i brought from flipkart, that got ruined.

                            Request you to replace the tv as i really don't want to ruin my shopping experience with flipkart. The tv is not at all starting.
                            Sep 1, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 30, 2019
                            Flipkart Customer Care's response
                            We will revert on it
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                              G
                              Galyan
                              from Mumbai, Maharashtra
                              Jul 29, 2019
                              Resolved
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                              Resolved

                              Address: Ashok vihar phase 2 Gurgaon, 122001

                              Hi,

                              I had ordered women red shou... With order id od[protected] bag worth rs 404 has not delivered to me however i see on the site shows delivered.
                              Please investigate the matter and refund my money. This is the first time i'm facing this kind of problem.
                              Please contact and resolve this matter.
                              Contact no [protected] timings : 10:30am - 1:00 pm monday to friday.
                              Saturday sunday anytime.
                              Sep 4, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 30, 2019
                              Flipkart Customer Care's response
                              Hi,
                              We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 30 Jul 19 and will be reflecting on your account by 08 Aug 19. Hence, we are closing this case from our end.
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                                S
                                Sanket Anand
                                from Delhi, Delhi
                                Jul 29, 2019
                                Resolved
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                                Resolved

                                I made an order on flipkart of 271/- which i cancelled later on so the amount of 271/- should have been transferred back via the same medium (Debit card) but it has been so mishandled. The money has not been transferred and despite i calling them many times still no resolution or accountability. The problem is that those guys are not providing me any sort of txn no. Or utr no so that i can trace back what has happened and every time it's like a new excuse. They keep saying that it has been transferred back via same medium but the money has not reached my end and i can't even raise a grievance at the bank because these guys are not providing a reference no as i said before.
                                +2 photos
                                Sep 8, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 30, 2019
                                Flipkart Customer Care's response
                                Hi Sanket
                                We are writing to you about your product "25 Years UPSC IAS/ IPS Prelims Topic-wise Solved Papers 1 &[protected]th Edition" with Order Id OD[protected].
                                We would like to let you know that the seller has completed the refund of Rs.271 to your Debit card on 18th July'19 with bank transaction Id 29245 with auth code 736123, This amount should have been credited by now.
                                You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance.
                                If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                                  J
                                  jagadish353
                                  from Delhi, Delhi
                                  Jul 29, 2019
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                                  Address: West Godavari, Andhra Pradesh

                                  I ordered redmi note 5 pro - black 6 gb ram on 3rd july, it has to be delivered on 9th july as promised by flipkart but delivered on 11th july. I don't know what happened in between those dates and found the different product (Redmi note 4) when i opened flipkart parcel box. And also i couldn't see return option after delivering product. I spoke with flipkart agent and risen the complaint regarding. Till now the problem not yet resolved and also they asked me time for investigating i reverted them that i'll be available for anytime for giving any sort of information from my end. They investigated the issue and promised that they will be giving replacement on or before 30th july, 2019. Again on 29th july they have cancelled their replacement request and again they are asking to wait till august 5th to receive my ordered product. Its been a month they are playing with me. I have already paid the money as it was cash on delivery order. Please look into this issue and give me resolution for this issue.
                                  +6 photos
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 30, 2019
                                  Flipkart Customer Care's response
                                  Hi,
                                  We are glad to inform you about your replacement of the product has been approved by the seller. We are happy to let you know that the courier service provider has confirmed the pickup from your address by 05 Aug 19 and delivery of the product will be on the same day you can expect more updates once the item shipped. You can also check your order status here: http://fkrt.it/bqWLi~NN [After Shipment].
                                  Aug 05, 2019
                                  Updated by jagadish353
                                  How can u mark this as resolved without resolving the case.
                                  Flipkart agents informed that the product will be delivered by 5th August, Till now they havnt shipped the product and again asking us to wait two more days. Its been a month ago and not yet resolved.
                                  Aug 05, 2019
                                  Updated by jagadish353
                                  I want TRACKING id from EKART LOGISTICS
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                                    S
                                    Sushilpawar1040
                                    from Mumbai, Maharashtra
                                    Jul 29, 2019
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                                    Address: Gmc latur MH, Latur, Maharashtra, 413512

                                    @flipkart i ordered poco f1 by xiaomi on 10 july 2018 with order
                                    Id[protected]
                                    On arrival mobile was dead and damaged (Screen scratches). 2 scratches was
                                    On screen. I request your team for replacement of product on above given
                                    Reason and technician confirmed that product was dead and damaged. Your
                                    Team is not responding properly.
                                    Your helping flipkart team is not mentioning dead product and damaged
                                    Product on replacement, they mentioning only dead product. I file compaint
                                    2nd time but your assistance is not giving amy good respons. I got mail from
                                    Your team. Seller rejected replacement request because product was intact
                                    When delivered. But when i open product was dead and damaged. Technician
                                    Visit confirmed that mobile is dead. Then am i laying or technician is
                                    Lying or your seller partner is lying?? When your slow team will work fast
                                    And effectively?? Now on 28 july, wishmaster denied to replace product
                                    Because your flipkart is not giving proper reason of replacement. Why
                                    Flipkart is not forwarding my complaint to wishmaster as i mentioned in
                                    Mail, call complaint?? What the # is going on with your flipkart?? I
                                    Want replacement or refund asap.
                                    Why i should wait for more 3 days. I give you money prepaid and your
                                    Service playing with my 18000rs.
                                    Can anyone tell ne how to react on flipkart for refund or replacement??
                                    +2 photos
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 30, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Jul 31, 2019
                                    Updated by Sushilpawar1040
                                    I don't receive any call or Mail about resolution of my issue. Its almost 20 days wasted with your bad service of flipkart. I got mail today that i have to wait more 2 days. I am bored af and frustrated cause of your slow and bad customer service
                                    [Incident: IN[protected]]
                                    Aug 03, 2019
                                    Updated by Sushilpawar1040
                                    Refund status- ID:OD[protected] [Incident: IN[protected]]
                                    can i get refund asap?? Your team said, wait 2 days for refund initiation but refund is not initiated yet .
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                                      M
                                      MVR@k
                                      from Delhi, Delhi
                                      Jul 29, 2019
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                                      Address: Hyderabad, Telangana, 500008

                                      Dear sir/madam i have ordered pressure cooker and rice cooker on 19 jul 2019, amount paid by card. Items no yet received now they are asking me to cancel the product, despite resolving the issue they are harassing me, getting calls unnecessarily. Moreover i got a call date exactly not know from the wish master at 9:30 pm approx and told will be handed over the item between 10:30 pm to 11 pm which seems to be against the policy of delivery.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 30, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Jul 30, 2019
                                      Updated by MVR@k
                                      Repeatedly getting calls unnecessarily harassing, they are not updating me about the product asking me to cancel.
                                      Aug 06, 2019
                                      Updated by MVR@k
                                      Issues not yet resolved harassing me from 1st hours of the day. Very much disappointed with Flipkart
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                                        H
                                        Harinandan Gangwar Hari
                                        from Mumbai, Maharashtra
                                        Jul 29, 2019
                                        Resolved
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                                        Resolved

                                        Address: Sanchalan bhawan Railway RPF, Hyderabad, Telangana, 50047

                                        I have booked a order through phone pay on the flipkart web and the payment mode done by phone pay's wallet which resulted the same order was not booked and cash was not refunded by the mobile no. [protected] and the same contact number to be contacted for further process pleas. Now i requested to flipkart please booked my same otherwise refunded my amount of rs. 279.
                                        +1 photos
                                        Sep 9, 2019
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 30, 2019
                                        Flipkart Customer Care's response
                                        We will revert on it.
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