Flipkart Complaints & Reviews

Hi team,

I mahesh, ordered for smartphone from flipkart website on 24th july, 19.
Order id - od[protected].
Bajaj finserve credit payment is already done also confirmed with flipkart on 26th july.
A customer request/order on website hoping for fast service, as its some urgent requirement. But here is something beyond my hope which i am facing form last 1 week.
Today its 1st august and yet no update even after continuously follow up, i am really surprise to get such kind of service from flipkart team.
Whenever i call your team, they just ask to wait for a day or 2, and by day end i don’t receive any call. I self-have to call follow up for update.
I really want to know is there any one in your team looking after this or tell me know whom should i escalate on this.
It’s not just my patience getting tested, but my time, energy and effort all are impact just for one smartphone order.
Holding a big branch and accepting such service is really unexpected. I am really getting frustrated.
I just want a final update, whether i am going to receive my smartphone or not. Also my emi process can be cancel from your end.

Regards,
Mahesh ghag

I purchased a marq brand semi automatic washing machine 8.5 kg which is flipkart sub brand and seller name is omni tech retail after purchase i saw that the drayer is not working properly and it creates so much noive and looks that dryer is not fitted properly and i complaint 3-4 times in marq customer care no and also in flipkart custmor care they told that service engineer visit within 2-3 days then engineer call to me and told that he will come to visit my place to repair washing machinr and when i told that it is in warranty then they ignore and not come for service same thing happen 3-4 times and now i feel that i wasted my money so i want refund of that machine or i want that they provide service engineer to solve washing machine issue i wasted my 8500 in such a worst brand infact in this situation after so many times engineer ignore to visit for service i want refund and i don't need that machine from the date of purchase i am facing that issue and i think it's a manufecturing defect please help me with that and provide me refund and please do something for such fraud companies who provide cheap quality and worst after sale service

Washing machine details:-

Order id - od[protected]

Marq by flipkart 8.5 kg semi automatic top load washing machine white, blue

Seller: omnitechretail

₹8, 499
I paid 7499 by online remaining 1000 in cash because my old machine is rejected for exchange total 8, 499 for washing machine

Ordered and approved
Wed, 24th apr '19
Delivered
Fri, 26th apr '19
Thankyou consumer name
Aditya tiwari
Date -1/08/2019

I am able to open the game zone but the game just won't start.
It just says something's wrong here. We encourage fair play in line with our terms and conditions
And provides an option to go back to game zone.
As far as i know and i have read, i have not violated any of the terms and conditions.
How can this discrepancy be resolved?
Please help.🙏🙏

Recently i bought some item from flipkart, and after sometime, they blocked my account without any prior notice,..

Since then ive been calling them continuosly regarding my account block, and informing them to refund my money whichever i have left in my flipkart balance.

My login id is [protected]@gmail.com

Kindly inform them to re open my account so that i can use at earliest, or inform them to refund my money as soon as possible.

Regards
Rohit
[protected]

I purchased one headset using paylater they charged 399rs and i cancelled that one immediately and i get only 349 rs as a refund... And i called customer care they said aug 1st the amount will get adjust when the bill get generated... Now bill get generated now they asking me to pay 50rs... Please help in this

Registered email : [protected]@gmail.com

After using the tv for a week of time, i noticed a black spot on the bottom
Of the screen and i wish to return the item. Maybe this defect was present
From day one but failed to identify because this can be noticed when the
Complete screen goes white.

Item - vu ultra smart 80cm (32 inch) hd ready led smart tv

Black spot on the display screen - od[protected] [incident: in[protected]]

Hello,
I am getting a fraud call from[protected] that i have won a prize of 8, 50, 000 rs or tata nexon for buying mobile from flipkart.
The guy was telling me to submit 8500 rs in his bank account.
He said he was from lucknow, i told him to give me his address but he didn't share, so i told him to message me his address, he texts me to transfer 8500 rs to his bank account from the same number[protected].

Luckily i am able to record half call conversation.
Pfa fraud text message and audio recording.

My affiliate payment has been pending for more than 3 months now and i have not yet received the payment. I have also contacted the customer care numerous times but no response at all. There is no reply from their customer care. Absolutely pathetic and unprofessional service from the side of flipkart affiliate. I have been very patient but this is just more than irritating.

Payment pending: rs. 3364
Payment mode: e-gv
Affiliate id: sarbinelite
Registered email id: [protected]@gmail.com

Please do something

I am not able to log in my account from 2 days, and now i have an email from flipkart that they have blocked my account because i raised so many return request from my account. It's in there policy if you didn't liked the product you can return it and when i have done the same they're doing this to me.
I am a plus customer still facing this issue. There customer service is also pathetic of no use.

I bought a product from flipkart and it was a cash on delivery product. And as i going out of station at the time of delivery i paid the amount from my debit card before the product reached at my workplace. I paid it as my friend was going to pick up the stuff as i would be out of station that time. But what happened was that the delivery boy also took the amount from my friend and i had to pay twice for that order. Now, it's already more than 2 weeks and they are still not giving me any updates instead when i contacted them they only told me that my problem was escalated and i would be updated within 24 hours.. They told me so 3 times already but i never got any replies from them. My money is trapped and i can't do anything about it. Its already more than 2 weeks since i didn't get my own money back. It's my own money but i can't even get it back. I need money but i can't get it back.

Dnt buy any priduct from flipkart... I bought a mob on 23rd july.. Since then i requested for replcemnt or rerunt it atlest 10 times. But every time my request was cancelled... I called them min 30 times but executives nvr help nd disconnect the calls... It said 10 days replacemnt but it is fake..
Bycot #flipkart.
Dnt buy any product from flipkart
Seller was #flashstar
Order id od[protected]...

I had ordered mi a2 mobile from flipkart with an exchange of my old mobile. I got the delivery of the mobile within a day but later found it to be defective after the security update. After several tries i got the replacement from flipkart. The second phone i received again had the similar issue. Contacted flipkart support regarding the same and asked for the refund. All this process almost took me 3 weeks and i'm running out of mobile. Which is a main asset for my business. I have lost time and money. Contacted flipkart support several times they only tell me to wait every time. A total of 10000 was supposed to be given to me out of which 7k was credited to my account and 3k was supposed to be given as a flipkart gift card. I'm yet to receive the gift card. I asked for other modes which flipkart refused to give me. I had so bad experience with flipkart that now i hate shopping on flipkart.

Hello sir, i am sameer chand bhukta. I purchased redmi note 6 pro on july 13th, 2019 from flipkart. That phone is was delivered on july 17, 2017. After opening the parcel i found that the mobile seal was alredy broken and i have the unboxing video evidence and photographs. The phone was a used previously. Then i contact flipkart custmer care immediatly about this incident. They raise a complaint no.[protected] for refund of that mobile. They told me that they will pickup this mobile with in 72hrs and then the refund process will be initiated. After waiting 72hrs there is no response from the flipkart authority. Again i call back to flipkart custmert care for assistance. Again they told me to wait for next 10 days. After two days the exclation team mail drop on my mail address that it will be further investigated. Again after waiting 10 days they automatic cancell my refund request without any priror notice. Then i again call back to flipkart for my cancelled refund query they didn't give me any kind of proper justification. Again they told me to wait for another 12 days for my refund query. It has been past 15 days as on 31st july, 2019 i didn't get any results till now about refund on that used handset. They completely violet flipkart 10 days return policy. They completely violet the consumer rights and protection. Please take strict action according to their negligence.

Sir, my name is Dhanaji Sutar. My mobile number is [protected] and email id is dhanaji.[protected]@gmail.com
Sir i want to login my account but i can't. It shows login unsuccessful please try a minute. And i select a forget password enter otp and new password is shows unable to update your password.

I ordered a new tv from flipkart. After installation i faced many issues in that tv. So i want to return. Flipkart does not return my money.. I doubted about flipkart tv originality. Becoz in that box many bills patched. And one of the app was already used. I found a name in that. So i doubt it was already used. Flipkart gave already used tv. Flipkart did not response my doubt and about return that tv

When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

My login details are as follow:

Name: N sattibabu
Phone: [protected]
Email: [protected]@gmail.com

Good evening Sir, Madam,

I have ordered a Redmi 7A(Matte Black, 32GB) from Flipkart.com worth Rs. of 5999 on 18th of july 2019.This product in automatic cancel. I got a message from Flipkart.com saying that "Your refund has been initiated and it will be credited to my bank account in next 7 to 10 business days"
I waited till 26th of July but didn't get the message for money refund from my bank account. I called Flipkart.com and the way they responded was shocking for me. They said they had done the refund to you bank. Kindly contact to your Customer Care of your issued bank. Flipkart.com is not going to loot your money. But actually they did. I called to Sbi Customer Care and they said they have not received any refund from Flipkart.com.

please let us know in case any action is required by the street members which could be helpful in taking action towards fixing this issue permanently.
Thanks for regard
Ramiz sultan
Mob-[protected], [protected]
Refund Id[protected]

This flipkart site is fraud i have ordered for reebok track pants and they have sent adidas low quality product and it was of low quality and instead of raising a complaint manier time they are not picking up the item from me. Regarding wrong brand they asked me to provide price tag please look into the matter as i have not received the price tag along with the product how it can possible to provide the same.

Moreover, also be informed that i am a regular customer of flipkart

Respected Sir,
Kindly refer the followings –
1. Emails send to Flipkart Officers and key persons but got no response - [protected]@flipkart.com, [protected]@flipkart.com, grievance.[protected]@com, [protected]@flipkart.com, [protected]@flipkart.com, [protected]@flipkart.com, [protected]@flipkart.com, binny.[protected]@gmail.com, [protected]@flipkart.com
2. Flipkart Customer Care was replied Mr. Noor Khan was replied we will solve your problem on 23 Jul but he was not contacted again I was contact Customer Care the toled me we will contact you on 25 Jul at 3 p.m. and they have not contacted. I request again Customer Care they are told me we will contact you on 31 Jul at 3 p.m. but they are not contacted. I was tried to contact Customer Care Executive but unable to contact them.
3. I was ordered to purchase Mobile Phone Lenovo K6 Note Gold from Flipkart vide Order No – OD[protected] on 13 March 2019. Flipkart Invoice No – FAB9MO[protected] on 14 March 2019 and Mobile set was delivered to me on 17 March 2019 by Cash on Delivery with the Payment of Rs 9990/- IMEI : [protected]. The set was sold by – Anjali Smart Dealer, B-180, Aman Vihar, Near Jagdamba Market, New Delhi – 110086.
4. As per flipkart policy they have given one year warranty . My Mobile was stopped working on 13 Jul 2019 and dead. I was contacted followings –
a. Customer Care of Lenovo near to me in Faizabad on 15 Jul 2019 they are refused to repair this set as it was already repaired in the month of Jun 2017 and it is not in warranty period.
b. Customer Care Lenovo India contacted they are advice me send Invoice and IMEI No to email – [protected]@lenovo.com I will try to extend warranty but they have replied As per Invoice IMEI number, the phone seems to be a secondary sales unit. Hence we regret to inform you that we will not be able to assist you further the warranty registration process and second reply we understand that you are unhappy with the service provided by the service centre, As per the Invoice IMEI number, the phone seems to be a secondary sales unit. Hence we regret to inform you that we will not be able to assist you further.
5. I was purchase new set from Flipkart without any discount I don’t know why they have send me old and rejected set so that flipkart was cheat me and doing fraud.

Sir, I was contacted to flipkart they are telling me I am doing best and Lenovo is telling I am not responsible. I request you kindly look this matter seriously because I was never seen this type of cheating and fraud. When they are failed to solve my problem I was taken Complaint No – IN[protected] on 17 Jul 2019. Flipkart is telling me your problem solved up to 23 Jul 2019 and again on 25 Jul 2019 and today they was told me your problem will be solved upto 31 Jul 2019.
Kindly help me and tell to flipkart for Replacing of Lenovo k6 Note Gold Mobile Set by New Lenovo k6 Note Gold Mobile Set.
Thanking you
Narendra Bahadur Misra – Army Retired
7/3/9, Near Family Bazar – 20, Naval’s Academy
Near Reliance Tower
Deokali Road
Ayodhya (Old Faizabad) – 224001
Mobile – [protected]
Emails – [protected]@gmail.com; [protected]@gmail.com
Dated : 22 Jul 2019
Note – Sir I was written to your Grievance officer and Business but they are NOT Replied

I made an order on Thu, 25th Jul and delivery by Friday, Jul 26, 2019, and today on Jul 31, 2019, I got an email that your product has been delivered, but didn't get any email about there delivery guy is out for delivery.
I tried calling on their customer care but no response.
I even tried calling in ekart which is their delivery provider but got no response.
I am deeply disappointed with the way Flipkart has managed this order