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Flipkart Complaints & Reviews

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Updated: May 14, 2026
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A
Anthonyharold666 Sherratt
from Delhi, Delhi
Aug 3, 2019
Resolved
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translation issue

Address: Hyderabad, Andhra Pradesh, 502032

Hello,
I am unable to make any purchases from flipkart. This issue has been going on from the past 6months. Called filipkart but they denied to resolve the issue. Now i am stuck for make a payment where i have availed the option for "flipkart pay later", option from myntra for my recent purchase. I have attached a screenshot. I see that other users are facing the same issue. Now do i go about paying the amount. I have tried with...
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Prasad Cms
from Mumbai, Maharashtra
Aug 3, 2019
Resolved
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Hello sir regarding order id still cancellation request not confirmed by truecom retail seller. I have paid 12.5k on it. I am not getting any refund from flipkart. So please accept my complaints. I have already raised complaints about that to flipkart customer care. Please resolve my problem immediately sir it's my humble request sir i am waiting for ur concern sir
Sep 9, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2019
Flipkart Customer Care's response
We will revert on it.
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    S
    Sahoo Basudev
    from Mumbai, Maharashtra
    Aug 3, 2019
    Resolved
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    Address: AT/PO-MANGALPUR ,VIA-TIHIDI,DIST-BHADRAK,ODISHA,756130, 756130

    Dear team,
    Amount of 23990 is debited from my debit card on 02/08/2019 at 16:57
    But i have not doing any shoping order or not receive any order id against the amount, after debited of money i receive a message of the amount of 23990 is debited for flip-kart payment, payment transition id is given attached below my account statement. So i want to refund my amount to be deducted on same debit card or below attached my account number.
    So kindly refund my money urgently.
    Thanks:
    Basudev sahoo
    [protected]/[protected]
    Sep 7, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 05, 2019
    Flipkart Customer Care's response
    Hi Basudev,
    We understand that you’re receiving offers related calls/emails/messages from suspected scammers who are misusing Flipkart’s brand name. Please note that any offers appearing anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app are not from sellers on our portal.
    We would request you to shop only through our app or website to get relevant offers and discounts as listed by the sellers. Also, please ensure that you discard your personal details listed on the delivery package labels appropriately to avoid your details being misused by anyone.
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      N
      nitingoel2
      from Mohali, Punjab
      Aug 3, 2019
      Resolved
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      Resolved

      I am a regular buyer at flipkart from a long time but am really disappointed with flipkart this time i brought a realme c2 on flipkart's trust but they sent me a wrong color and faulty handset, i tried to return it but they are not accepting returns, instead they are offering replacement, i checked online and with 1 another user of realme c2 the problem is in color os6 operating system of realme and the replacement phone will have same issues, i tried to contact flipkart customer care but they hung up on me... Not going to buy anything from flipkart again bad service...
      Sep 16, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 05, 2019
      Flipkart Customer Care's response
      we will revert on it.
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        R
        ravidhakar
        from Mumbai, Maharashtra
        Aug 3, 2019
        Resolved
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        Resolved

        Dear team

        I purchased this article on 23/07/2019 and when i checked the performance of product the performance was bad like connectivity issue and service centre issue in my city kota (Rajasthan) and i give return request of this article on flipcart portal 28/07/2019

        Return id-[protected]

        But i got give response from your team-

        Already logged my complaint return of model 28/07/2019 this model but till now no responds, one person came today that person behave is very rudely and i know on which base your team has not returned old article and closed my old complain even i told you this article service centre not in my city and i am not satisfied this model performance.

        Again logged complain of return this article 3/08/2019

        Return id-[protected]

        Kindly provide me service centre detail in kota (Rajasthan);also forward you list of product's that can't returned (Mobile phone not in this list) means mobile phones will return in any case if client is dissatisfied of product performance)

        Kindly resolve the issue
        Sep 6, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 05, 2019
        Flipkart Customer Care's response
        Hi,
        We're sorry to hear that you're facing issues with your Tecno Phantom 9 (Lapland Aurora, 128 GB).
        We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact brand authorized service center so that they will help you out.
        Your kind understanding is appreciated.
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          M
          Mohmmad Yusuf
          from Jalandhar, Punjab
          Aug 3, 2019
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          Address: Mohali, Punjab

          I have make an order of pressure cooker and my promised delivery date is 3 of August, but suddenly you guys change the delivery date to 10th August. Now the issue issue is I will be out of station from 5th aug. So if you arrange to deliver it 5th August it will be your goodness.
          Otherwise I have to cancel this order.
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            S
            ShruthiVP
            from Bengaluru, Karnataka
            Aug 3, 2019
            Resolved
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            Resolved

            Address: KVG Dental College and Hospital, 574327

            Hello sir/ madam,

            I have ordered "deals4you casuals for men (Blue)"
            Order no: od[protected]
            On 15th july 2019
            And has been delivered to me on 19th july 2019 and has 30 days replacement.

            But, the shoe varies in size. One shoe is 8 and another is 9. (Picture attached)

            So i need replacement for it. But can't find return option in the orders tab.
            (Picture attached)

            Contact: [protected]
            Email id: [protected]@gmail.com

            Please contact as soon as possible.

            Thank you...
            Aug 15, 2019
            Complaint marked as Resolved 
            Received the replacement for the item. Thank You for the quick response.
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 05, 2019
            Flipkart Customer Care's response
            We will revert on it.
            Aug 15, 2019
            Updated by ShruthiVP
            Received the item (deals4you casuals for men (Blue)).

            Thank You...
            Verified Support
            Aug 15, 2019
            Flipkart Customer Care's response
            Hi,
            We would like to thank you for confirming that you have received your product.
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              W
              wedtorque
              from Mumbai, Maharashtra
              Aug 3, 2019
              Resolved
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              Resolved

              Address: 122102

              I buyed hitachi ac from flipkart on april 2019. It was 34000rs. The installation was done by jeeves (Flipkart installation unit).
              I extended the warranty of the product from jeeves end. That cost me 2750rs. It was working fine.
              On 1st the copper pipe that transfer gas from indoor unit to outdoor burst and my whole family felt threatened thankfully no one got hurt due to that pipe burst.
              I contact hitachi and they told this happened due to the faulty installation.
              I contacted flipkart and flipkart was ready to refund the repair.
              The technician from jeeves came on 20th july and he repaired the unit but didn't provide the invoice as as per him on sunday they don't have invoice.
              On monday the very next day ac broke down again.
              I contacted flipkart and technician came and he investigated and the pcb of outdoor unit was burnt. He took the pcb to jeeves and told the invoice will be send after complete repair.
              After 2-3 days the technician return 970rs and 1500 invoice is still pending from jeeves. And now jeeves denied replacement of pcb.
              No resolution.
              Sep 15, 2019
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 05, 2019
              Flipkart Customer Care's response
              We will revert on it.
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                F
                friendzubu
                from Mumbai, Maharashtra
                Aug 3, 2019
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                Address: Mumbai City, Maharashtra, 400061

                Secoind complain.- complain registered refrigerator to flipkart in warranty by flipkart — jeeves company has not attended or replaced my part till date after confirmimng the defect by their technichian. Jeeves is flipkart own warraty house. Please never accept any product under thier warraty. Only if the product company is giving then only buy the product.
                Sep 5, 2019
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Aug 05, 2019
                Flipkart Customer Care's response
                We will revert on it.
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                  R
                  Rishabh Singh Rajput
                  from Mumbai, Maharashtra
                  Aug 3, 2019
                  Resolved
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                  Resolved

                  Address: Azamgarh, Azamgarh, Uttar Pradesh, 276126

                  I ordered real me x on 31st of july
                  Why it's not shipped till now
                  Help me properly otherwise i will go for amazon
                  I want my product as soon as possible
                  Help me
                  Tell me exact date if delivery
                  Can i come to know that why this problem happens this time
                  Pls resolve my problem
                  I am so worry about it
                  Pls give me proper details of my phone
                  And deliver it soon
                  Sep 5, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Aug 03, 2019
                  Updated by Rishabh Singh Rajput
                  Pls take action
                  Verified Support
                  Aug 05, 2019
                  Flipkart Customer Care's response
                  We will revert on it.
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                    V
                    Venkata Karthik P
                    from Delhi, Delhi
                    Aug 3, 2019
                    Resolved
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                    Resolved

                    Hi,

                    On 3rd aug, i made a payment of rs.13, 798/- using hdfc credit card on flipkart for purchasing redmi note 7 pro.

                    However the amount got debited from hdfc credit card but flipkart order not placed.

                    I have not received the amount back to the credit card also.

                    Request flipkart to check and resolve this.

                    Awaiting your quick response on this regard.
                    Sep 13, 2019
                    Complaint marked as Resolved 
                    Dear Sirs, I had made purchase of Redmi Note 7 Pro (Nebula Red, 64 GB) and Buyback Guarantee with order ID OD116164943897555000 on 3rd August 2019 for the total amount of Rs.14098/- (Rs.13798 using credit card and Rs.250 using flipkart voucher). But the order was not placed and amount got deducted. After many follow ups, I only got amount of Rs.13798 for the credit card and did not receive the balance amount of the flipkart voucher. Inspite of daily conversations with flipkart customer care reps, there is no action till date. I have stopped completely using Flipkart and feel ur competitor Amazon is way better in these issues. Unless I get my remaining amount back, I will be stop using flipkart completely. Best Regards, Venkata Karthik P
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 05, 2019
                    Flipkart Customer Care's response
                    Hi,
                    Thanks for getting in touch.
                    We are sorry to inform you that we are unable to find your account or order details. Request you to share the order details or get in touch with our customer support number[protected].
                    You can also check your order status here: http://fkrt.it/bqWLi~NN
                    Hope to hear from you soon.
                    Sep 13, 2019
                    Updated by Venkata Karthik P
                    Dear Sirs,
                    Refer trailing mails, I had made purchase of Redmi Note 7 Pro (Nebula Red, 64 GB) and Buyback Guarantee with order ID OD[protected] on 3rd August 2019 for the total amount of Rs.14098/- (Rs.13798 using credit card and Rs.250 using flipkart voucher). But the order was not placed and amount got deducted.
                    After many follow ups, I only got amount of Rs.13798 for the credit card and did not receive the balance amount of the flipkart voucher.
                    Inspite of daily conversations with flipkart customer care reps, there is no action till date.
                    I have stopped completely using Flipkart and feel ur competitor Amazon is way better in these issues.
                    Unless I get my remaining amount back, I will be stop using flipkart completely.
                    Best Regards, Venkata Karthik P+91-[protected]
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                      A
                      from Mumbai, Maharashtra
                      Aug 3, 2019
                      Resolved
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                      Resolved

                      Address: Flipkart Internet Pvt. Ltd. Embassy Tech Village 8th floor Block'B' Devarabeesanahalli Village Varthur Hobli, Bengaluru East Taluk Bengaluru District, Karnataka, India, 560103 Phone: 18002089898, 226010

                      I ordered one voltas 1.5 ton inverter split ac on 18th july which was delivered on 23 rd july. On 25th july technician from voltas came for installation and found that indoor unit is different from outdoor unit. Immediately i placed a return request. Today is the seventh day from placing the request but i am not being given any information regarding the progress. I had called flipkart everyday since i placed return request but no action is being taken. Neither the defective product is taken back nor new product is being delivered. My rs 33249 is at stake. Also, they regret to refund my money. We opt for e-commerce platform to save time but in this case i had wasted 16 days from ordering day and still my ac is not instralled neither any update i receive on future course of actions. I request you to plz take this matter urgently and arrange for some solution. Pics of indoor and outdoor units are attached for your reference.
                      Sep 5, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 05, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Aug 05, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
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                        R
                        r.pratap7872
                        from Mumbai, Maharashtra
                        Aug 3, 2019
                        Resolved
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                        Resolved

                        I have ordered a redmi 7a phone on 18th july 2019. While making the online payment i have opted sbi net banking feature to pay the said amount, which was 5, 999.00 inr. Due to payment failure i have tried again and in second attempt my payment was successful. But there was two transaction of 5999 from my account, amount gets deducted twice. Bank officials are saying that money has been transferred to flipkart and flipkart is not processing my refund even after several reminder and complaints. I am attaching the mail which flipkart send me to resolve the query by 2nd august but there was no call or email from flipkart till the said time.
                        Sep 16, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 05, 2019
                        Flipkart Customer Care's response
                        We will revert on it.
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                          T
                          Thiru karthik
                          from Hosur, Tamil Nadu
                          Aug 3, 2019
                          Resolved
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                          Resolved

                          Address: Pallikarunai, Chennai, Tamil Nadu, 6000045

                          As i had purchased vivo z1 pro, in the name of preethi, c/o a thiru kumar

                          As the battery is getting down often, and it getting overheat in charger and phone while charging.

                          As we had already made complaint for replacement, listed below:

                          1) technician make us to do some setting in over the phone, but we try at level best the same complaint was repeating.

                          2) again we contact your helpline for replacement but the send a technician in live, but he did not do anything, simply he said this phone is in same category and its naturally overheating and charge will be only for 10hrs. We are not satisfied by the person. He gave the false statement to you.

                          3) so now we disappointing by your customer care, so we need only replacement or refund.

                          4) or we have to go for legal help. No way for us.

                          Please do needfull as early as possible...
                          Sep 9, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 05, 2019
                          Flipkart Customer Care's response
                          We will revert on it.
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                            R
                            Rajanca1
                            from Delhi, Delhi
                            Aug 2, 2019
                            Resolved
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                            Resolved

                            Address: D-118, Gali No.6,Laxmi nagar New Delhi

                            Hello i have purchased oppo f11 during recent sale on flipkart on 15th july 2019 and i got oppo a5 instead of oppo f11. Since 15 days gonna still not a proper resolution by flipkart team. Even i have opened courier packet infront of wishmaster and snapped pictures infront of him and complained to flipkart custamer but after series of complaint and calls still no resolution has been provided by them.
                            Kindly provide me the solution as soon as possible. I am keenly waiting for your favourable response.

                            Thanking you
                            Rajan
                            [protected]
                            [protected]@gmail.com
                            Order id:od[protected]
                            Sep 5, 2019
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 05, 2019
                            Flipkart Customer Care's response
                            Hi,
                            We are writing to you about your recent order for the Product OPPO F11 (Fluorite Purple, 128 GB).
                            We are sorry to let you know that your return request cannot be fulfilled by the seller as the courier partner has confirmed the delivery of the item to the customer with the product being intact.
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                              H
                              Harseen Singh Dhaliwal
                              from Chandigarh, Chandigarh
                              Aug 2, 2019
                              Resolved
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                              Resolved

                              Address: 152101

                              I had ordered an vivo z1 pro on flipkart on 28th july 2019 but got no confirmation about my order and customer care are worst of all they just say we are facing technical issues and we will update in 24 hours it has been around 5 days from now and nobody is listening to me now i want my money back but they are not responding i had even got an order i'd but they are saying it's invalid what they mean by it i have screenshot as a proof
                              Sep 17, 2019
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Aug 02, 2019
                              Updated by Harseen Singh Dhaliwal
                              Nobody is taking any action or listening to me help me
                              Verified Support
                              Aug 05, 2019
                              Flipkart Customer Care's response
                              Hi,
                              Thanks for getting in touch.
                              We are sorry to inform you that we are unable to find your account or order details. Request you to share the registered mobile number or mail ID or get in touch with our customer support number[protected].
                              You can also check your order status here: http://fkrt.it/bqWLi~NN
                              Hope to hear from you soon.
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                                N
                                Nihal Rai
                                from Mumbai, Maharashtra
                                Aug 2, 2019
                                Resolved
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                                Resolved

                                Address: Ambala, Haryana, 134003

                                Hi.. I tried to place an order on sunday of product realme 3pro...
                                My money is deducted from my credit card and order is not placed.
                                I contacted the flipcart team... They agreed to my situation... They told me to wait 48 hours... I waited then again they called me and want me to wait for another 48 hours... Till now but there is no update from them now.
                                Please help
                                Sep 16, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 05, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  R
                                  ramunaidu1981
                                  from Mumbai, Maharashtra
                                  Aug 2, 2019
                                  Resolved
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                                  Resolved

                                  On 28th december2018 we tried to book a mobile (Real me2). It was not booked due to insufficient stock. On 29th december 2018 we once again tried to book the same mobile. It was not booked again due to insufficient stock.

                                  But, the above amounts (8549+8549) were converted into emis & recovered from my sbi credit card from january 2019 to may 2019.

                                  Please refund the recovered amounts immediately.
                                  Sep 13, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 05, 2019
                                  Flipkart Customer Care's response
                                  Hi,
                                  We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded ₹ 8549 on 28 Dec 18 and this should have been credited in your bank account by now. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.
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                                    A
                                    Anil Modgil
                                    from Thiruvananthapuram, Kerala
                                    Aug 2, 2019
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                                    Address: Near to Police station, 603209

                                    Hi flipcart team

                                    I have purchase a loptop model "dell inspiron 14 apu quad core a8 6 gen"
                                    Wide order no od[protected] dt[protected], regularly i am getting hitting problem i have called dell support as suggested by flip cart team but they are not supporting as it was not under warranty as they said it was sold in 2015, now i am getting processes error and i have visited dell they shown in date of sale which is 2015

                                    Requesting kind support on this,
                                    Flipkart customer support has been notified about the posted complaint.
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                                      U
                                      Udipta Rajkhowa
                                      from Mumbai, Maharashtra
                                      Aug 2, 2019
                                      Resolved
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                                      Resolved

                                      Address: 784176

                                      Sir i had bought a mobile from flipkart and the phone which i bought has many problems like charging port is not working and screen pixel dead issue... Now flipkart has banned my account and iam not able to return my phone...
                                      If i can't get help then i will never buy anything from flipkart and i will upload a video in youtube about this matter because i m requesting flipkart 1000 times for help... So please help me im this regard
                                      Sep 14, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 06, 2019
                                      Flipkart Customer Care's response
                                      Hi Udipta,

                                      Thanks for getting in touch.

                                      We regret to inform you that we are unable to find your account/order details. Request you to share the order details or get in touch with our customer support number[protected].

                                      Hope to hear from you soon.
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