[Resolved] Flipkart — Plz HELP! , Scammed by Flipkart [Retail Net] | |
Incident: IN[protected] Order:OD[protected] Refund ID:[protected] Purchased AMD Ryzen 7 5800X from flipkart but when i received, it's pins were bent and i asked for replacement and it got replaced on 31st Oct with another CPU which turns out to be fake and it has bent pins again. I am providing few links of sites who have reviewed original Ryzen 7 5800x, which clearly shows that product I receive is fake.As from the pics shared one can clearly see that a shinning line of pins in CPU are bent and also pins doesn't match with the original CPU at all. unboxing video https://drive.google.com/file/d/1Kuvz12Nb7qrm6VhTEkgaztEswdja12XL/view How original Ryzen 7 5800x looks like..link below https://www.techpowerup.com/review/amd-ryzen-7-5800x/2.html how to check Real vs Fake CPU.link below https://www.youtube.com/watch?v=d3DnN-AOmfQ here is another video real vs Fake cpu.You don't have to watch whole video just jump to 2:56 . https://youtu.be/D_Q_6V10mTU?t=176 I have submitted same proofs to flipkart too and last time i got call from flipkart agent stating that your proofs are enough and we are going to talk with seller about the refund and will call you back within 24hrs.I been waiting since and till now i am clueless how to call them back.I do get mail from flipkart and it says to reply to that mail but when i reply back i get reply msg blocked.How do i contact them?as i tried several times customer care agents but they say same thing again n again.msged already on flipkart twitter support and facebook page too but same repeated msg from them as well. I have already requested refund from Flipkart and i hope with your help and intervention i hope to get it quick.i paid ₹33, 635 for this product and now money is stuck. All this time they been saying that within 12days your issue will be resolved but no progress at all from there end.Without consulting me they have updated status of issue as resolved on their website. Was this information helpful? | |
Jan 23, 2022 Complaint marked as Resolved It was nightmare dealing with customer care.Flipkart refunded money thx to them but i will think many times before i ever buy from flipkart. Flipkart customer support has been notified about the posted complaint. | |
3 Comments | |
Comments
I have been scammed too and I am not receiving any help.
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When was it sorted?
Unfortunately not as I never faced any such issues before. I have ordered laptop and mobile phones and alot of things. But I never had go through this kind of trouble from both the website and that's the reason I did not. But I took photos of box was not sealed as it should. It was glued from inside near seal label.
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