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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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K
khirod96
from Bengaluru, Karnataka
Nov 23, 2021
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I have to change my phone number but my old phone number had lost for which i cant get otp of my old number. Please help me to change my number
Flipkart customer support has been notified about the posted complaint.
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    A
    ashokkillo
    Nov 23, 2021
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    I have placed Realme Bus air Pro on 28th Oct 2021 and it should be delivered by Nov 1st, Today is 11th Nov and its not even shipped yet.I tired reching customer care for this but no use, the seller is not even shipping the product .I purchased the product for half price on diwali sale. I tried placing another order with full price and it got shipped within an hour.
    the seller is not shipping since the price got too low

    Order num: OD[protected]
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      S
      Saasma34
      from Thane, Maharashtra
      Nov 23, 2021
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      Address: Mumbai

      Order ID -OD[protected]

      Ordered Khushak K brand plazzo set 854 rs. Flipkart send wrong size. When i tried to return there was msg pop up said too many return request in system so
      contact on need help. I asked customer care if there is limit for returning product and she said no..(have call recording proof) So i dont get it howcome flipkart say too many return request on my account. I have hardly returned 10 products.

      I msgd on need help i received call ( executive said i havent made purchase since 2014 on my account ...i have call recording of this convo) .

      And then i received essay type long msg of Flipkart about asking for my adhar card identity proof..photos of product in flash neet clean bla bla...for replacement request.
      Although my return policy is valid till 2 december flipkart intentionally not giving option of return refund .
      I dont need replacement after going through all this hassel.
      I want refund . I am not going to risk giving my identiy details to flipkart. Flipkart can send their own personnel to verify my id nd can click the photos of product as per their convenience.

      Even though my return policy is valid i cant understand why to put customer through so much stress.
      +2 photos
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        G
        Gvinnu
        from Rajahmundry, Andhra Pradesh
        Nov 23, 2021
        Resolved
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        Resolved

        Address: Manikanta nilayam
        Website: www.flipkart.com

        I placed 11 products in 4 to 5 orders on November 21st in discount. The sellers without any notifications cancelled all my orders on nov 22nd showing the reason as out of stock but to the truth they increased the price so they cancelled my order. Again I placed new orders for the same products again on 22nd evng. But again on 23rd they cancelled all the products of all my orders with same reason as out of stock. But the items are increased in price and so they cancelled all my orders again. I want to take a serious action on these sellers at any cost for making me suffer mentally
        +3 photos
        Jan 15, 2022
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Nov 23, 2021
        Updated by Gvinnu
        All the orders they cancelled with 11 items for 2 times are as below

        OD[protected]
        OD[protected]
        OD[protected]
        OD[protected]
        OD[protected]
        OD[protected]
        OD[protected]
        OD[protected]
        OD[protected]
        OD[protected]
        OD[protected]
        Verified Support
        Nov 25, 2021
        Flipkart Customer Care's response
        We willl revert on it.
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          G
          g vishal
          from Hyderabad, Telangana
          Nov 23, 2021
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          Address: Bairamal Guda Bypass Rd, Tirumala Colony, Dharmapuri, Bahadurguda, Telangana · ~8.1 km
          Website: www.flipkart.com

          Dear sir/madam,

          i myself g.Vishal yadav, had ordered a product on[protected] on flipkart and amount of 53423/- inr has been deducted on[protected], order id od[protected], flip[kart . Order recieved on[protected], but the product was a 5rs coin, it was a very big fraud happened with us . As were expecting a 24k yellow gold product of 10gm which we booked on 16/11/2021 and paid same day . Kindly give us justice by taking this matter on top priority as we are from very poor family . We need a original product or else our money should return instantly.
          Its 1 week they are ignoring our mails and responding very lightly . So kindly requesting for a justice .

          Best regards
          g.Vishal yadav
          [protected]
          [protected]@gmail.Com
          Flipkart customer support has been notified about the posted complaint.
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            H
            Hruday122
            Nov 23, 2021
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            Seller Name :
            As per flipkart it is mentioned as "DealsParadize"

            Description of the incident :
            I ordered a mobile(Mi 11X) which costs about Rs.26, 999/- and the order was delivered on 12thNov, 2021. I've taken the order and paid the cash. When I opened the package the brand box given by the Mi was full of scratches but was okay when the seal was still present, so I've opened the box and the contents are all there. And when I switched on the mobile the usual setup which was supposed to do for a new mobile which is language setup, email login and security, there was nothing. It directly opened up and there were a lot of applications which is not given by the company like "live video chatting and dating apps, netflix, phonepe, hindi news channel app etc". So, I decided to request for a replacement and searched the flipkart options and did not find the reason "used product" in the replacement policy reasons and so I've kept it as screen damge which was present. The day when the technician visit was supposed to happen I got a message from flipkart, the details of him and when I have called he said, he was on leave so he won't be visiting. I called the flipkart customer care and said the same and they have rescheduled it for the next two days. And when it didn't happen, I called the flipkart customer care again, they said, " there seems to be a problem", so then they cancelled the replacement and again raised a new replacement on 18thNov, 2021, I said okay and the date given by them was 22ndNov, 2021 1:30pm the final issue resolve date. And from then I'm calling them repeatedly and saying to wait for 24hrs and then on 23th, 1:30PM the same thing that it will be on 24thNov, 2021 1:30pm. I'm facing difficulty to proceed the issue furthur.

            Desirable resolution :
            I prefer a refund as a 1st option because this is such a bad experience.
            I prefer a replacement for a new one as 2nd option in case refund is not possible.

            And also I'm not getting how to put all the images down below and when I'm to attach PDF it's not supporting.
            +1 photos
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              E
              Erprakash
              from Ranchi, Jharkhand
              Nov 23, 2021
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              Website: www.flipkart.com

              Sir, I purchased a shirt from Flipkart but due some fabric fault I return them. I return my Shirt on 13/10/21 and they said that after process they refund my amount on 17/10/21 to BHIM UPI account as I paid them through online BHIM UPI payment. But when I checked my account summary, that return amount is not reflecting there. And when I contact them they said that refund 249 rupees is completed and till now they are saying the same thing whenever I ask about my refund.
              Flipkart customer support has been notified about the posted complaint.
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                N
                nandish284
                from KANPUR, Uttar Pradesh
                Nov 23, 2021
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                Address: 7 AIR FORCE HOSPITAL NATHU SINGH ROAD KANPUR CANTT

                I have ordered a bed sheet on 21 Oct 21 and it was delivered on 26 Oct 21 but it was not as per description so I requested for replacement on 26 Oct 21.
                On 03 Nov at 13:44 hrs I got the message that your replacement is out for delivery, I tried to contact delivery person number of times but he did not respond.
                on 04 Nov at 00:23h received the message that pickup cancelled and at 00:25 hrs order rejected because the product was not accepted during delivery.

                on very next day i called customer case and narrate the issue but he says your replacement period lapsed.

                1. Did the delivery person tried delivery at 00:23 hrs mid night when the message came as order rejected?
                2. If i did not accept what was the reason?
                3. If I does not wanted to get the replacement, why would I raise the replacement
                Flipkart customer support has been notified about the posted complaint.
                Nov 23, 2021
                Updated by nandish284
                Even after lot of calls and correspondence again initiated pickup however the pickup did not taken place again pickup cancelled at 00:00 hrs on 19 Nov 2019.
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                  P
                  Pavan Sampath
                  Nov 23, 2021
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                  I lost my phone ! I can't access my old number again, flipkart is sending otp to my old number which is not reachable! Pls change my number!!
                  My Old account no:- [protected]
                  My New Phone No:- [protected]
                  email id:- pavansampath.[protected]@gmail.com (flipkart linked)
                  Name :- Pavan Sampath
                  Flipkart customer support has been notified about the posted complaint.
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                    K
                    ksourav828
                    from Jamalpur, Bihar
                    Nov 23, 2021
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                    Address: Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore – 560068, Karnataka, India
                    Website: www.flipkart.com

                    In the month of September on 19th i have ordered a bedsheet and after 1-2 week of time i have seen that my order is not shipped so, i have cancelled my order and waited for my refund but its been more than 2 months i have not received my refund they are always telling date and only date every time but receiving my refund my refund amount is 343 Rupees. my Order ID is- OD[protected]
                    +1 photos
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                      O
                      Optimus prime Gamer
                      Nov 23, 2021
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                      Flipkart blocked my gamezone account and my Flipkart video many days ago. I had contacted customer care many times using chat, voice call but they did not resolved my problem and every time they send the same terms and conditions. Every executive of flipkart repeated the same thing. I told them that I had not broken any of the terms and conditions and told them that there may be some fault in their system but still they kept on sending terms and conditions. Flipkart executives just cheat their customers using these type of fraud activities and lose trust of their customers. Till now they have not unblocked my gamezone account.and Flipkart video. I requested them many times but they did not resolved my problem. Please kindly resolve my problem
                      +1 photos
                      Flipkart customer support has been notified about the posted complaint.
                      Nov 23, 2021
                      Updated by Optimus prime Gamer
                      [protected]@gmail.com this Flipkart account was blocked in Flipkart game zone and video zone.
                      Please as soon as resolve my problem
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                        K
                        Kishor Thorave
                        Nov 23, 2021
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                        Address: Maharashtra beed Pangri at Pangri

                        Mene Ak Sparx Ka 636 ka Shaindel Order kiya Tha Usne Missing item Diya or nene Bola Mera paise Vapas Kro Aapne Mere Ko Khali Box Diya Hai Customer bolte hai Tumare paise DiyaHai Humne Yesa Bolte hai Or mere Paise Nhi De Rha hai 2 Month Hogya Sai Yesa Bolte Wait Kro Wait kro Me 2 month Uska wait Kiya Usne mere aabhi paisa nhi Dala
                        Flipkart Ak India Ka Chor Hai Is App pr Kabhi bhi Mat Order kartana kuth Kivki Hai Fraod karta hai my Order Id Order ID - OD[protected]
                        +1 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Nov 23, 2021
                        Updated by Kishor Thorave
                        Order ID - OD[protected]
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                          M
                          mahesh gabhrani
                          Nov 23, 2021
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                          Address: Flipkart , Hosur Road Bangalore 560068

                          Purchased an ASUS vivobook laptop in October. Initially these people troubled me with sending faulty laptop which took 20 days to get replaced becuase of their poor customer service. I purchased that under 0 interest EMI policy by Flipkart.However the EMIs that I have paid so far, I had to pay the interest part in my First two EMIs when I confirmed from my bank then they said that this is from the merchant and not from them. To clear up the matter I called Flipkart support where as usual they arranged a call back. As the call back are not recorded so the call back agent disconnected the call after some time. This has been happening always since I have purchased this laptop. The call back agent always disconnects the call and even these people do not let the feedback mail to be generated.I placed almost 40 calls, 36 chats, many twitter and FB messages bur still there was no resolution of my problem. I have already wasted lots of time and energy and on top of them additional money on them so please help
                          Flipkart customer support has been notified about the posted complaint.
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                            I
                            Ishaqt
                            Nov 23, 2021
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                            I claimed warranty for Flipkart smartbuy power Pro bluetooth headset.and i returned the product.after returning the product yet i didn't get the refund amount .when I contacted Flipkart customer care they are not giving information
                            Flipkart customer support has been notified about the posted complaint.
                            Nov 23, 2021
                            Updated by Ishaqt
                            When i am contacted Flipkart customer service center they told system is down please contact after sometimes

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                              S
                              Srishti Kharb
                              from Mumbai, Maharashtra
                              Nov 22, 2021
                              Resolved
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                              Resolved

                              I had placed an order : Apple 20 w 3A Mobile charger, which i cancelled. I didnt receive the refund for the same. It was cancelled on 5th october 2021. Even after so many calls with the customer care i have not received any resolution for the same. I keep getting dates till the resolution will be resolved but till date its not resolved.

                              Order ID: 0D[protected]
                              Name: Srishti Kharb
                              Contact number: [protected]
                              email id: [protected]@gmail.com

                              I am highly disappointed with Flipkart's service and hoping for a resolution.
                              Jan 10, 2022
                              Complaint marked as Resolved 
                              received refund
                              Flipkart customer support has been notified about the posted complaint.
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                                P
                                PiyushMallick
                                Nov 22, 2021
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                                I have two flipkart account, one for my brother and one for myself.
                                In both the accounts we enjoy playing the Flipkart games and shows like quiz games, Daam Sahi Hai, Fake or not and other shows coming daily.

                                Suddenly from 20th November the videos stopped playing in the two flipkart accounts and a few were played.
                                It showed retry page for most of the games and for a few which got played, we won the game and rewards are to be collected. While clicking on "Collect Reward" it showed a popup saying "Suspicious activity detected, as per policy you can no claim rewards from flipkart video".

                                Suddenly it started showing this as per my concern we never did any illegal ways to play. We play in two different account from two different mobiles.
                                While posting this in Twitter they commented that "as per the T&C's of the Game zone". What is this called, a resolution really?
                                Kindly explain which Terms and conditions is hampered with explanation as both the accounts games are played in a fairplay and nothing can happen.
                                Kindly justify why this is happening suddenly and request you to please unblock my profiles as we both are Plus customer and we love to continue with flipkart.
                                Suddenly out of nowhere is winning in a daily basis is violating the Terms and conditions that should really be a shameful point in T&C.

                                SO kindly justify the same, attaching the required screenshots.

                                Registered mob no :
                                1. [protected]
                                2. [protected]
                                +2 photos
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                                  U
                                  umeshzinx
                                  from HALDIA, West Bengal
                                  Nov 22, 2021
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                                  Dear Sir

                                  I ordered a wardrobe from your esteemed company vide order ID OD[protected].
                                  I received the product on the delivery date but during installation of the product the technician found it damaged and raised the issue for replacement.
                                  But i was later forced for refund instead of replacement. Which is now a matter of concern due to marriage commitments
                                  I have never faced any issue with flipkart and my journey till date has been a cake walk. I would request you to replace the product instead of replacement.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    M
                                    Manan Barikar
                                    Nov 22, 2021
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                                    My order has canceled on November 4th 2021 by seller as information provided by flipkart customer care.But its nearly 16days as they mentioned about details of refund timing.Still[protected] they did not refunded money.I will take serious action if money is not refunded by 48hours.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      K
                                      Khalsa0
                                      from Bathinda, Punjab
                                      Nov 22, 2021
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                                      Ttttttt
                                      Flipkart customer support has been notified about the posted complaint.
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                                        S
                                        sirianjali
                                        from Manuguru, Telangana
                                        Nov 22, 2021
                                        Resolved
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                                        Resolved

                                        Address: NELLORE

                                        I had three accounts with flipkart.
                                        user id:94XXXXXX58------account 1
                                        user id:88XXXXXX[protected]account 2
                                        user id:[protected]@gmail.com------account 3
                                        I have deactivated two accounts that were registered with my phone numbers, since I want to have only one account. there was no merging of account options on your website.
                                        I had to choose an account with an email id registered since it was having more super coins.
                                        On the suggestion of your customer executive, I have registered with my friend's phone number, so that i can update my phone number. After updating my friend's phone number on my account, I am unable to update my phone number. it is showing as " user is already registered with another Account"
                                        i want to unfreeze my phone numbers from your website from accounts so that i can update my phone number of mine as per my choice. After three months of deactivation, why is your website not deactivating my accounts and unfreezing my phone numbers. do unfreeze my phone numbers. I have spoken to so many customer executives and managers but no one is able to help me out.
                                        I WANT TO UNFREEZE MY PHONE NUMBERS ON FLIPKART WEBSITE AND UNREGISTER THESE PHONE NUMBERS AND DEACTIVATE ACCOUNTS WITH PHONE NUMBERS 94XXXXXX58, 88XXXXXX91
                                        1.94XXXXXX58
                                        2.94XXXXXX30
                                        3.88XXXXXX91
                                        I have registered on the suggestion of your brain less customer executive, so that i can have my phone number updated.
                                        Nov 27, 2021
                                        Complaint marked as Resolved 
                                        Issue is not resolved. They did not unfreeze my flipkart
                                        Flipkart customer support has been notified about the posted complaint.
                                        Nov 27, 2021
                                        Updated by sirianjali
                                        They did not call me or approch me through any means. I would like to unfreeze my phone number
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