Flipkart Complaints & Reviews

I have created flipkart account few years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.
Registered e mail id is [protected]@gmail.com & old mobile number is [protected].

I have purchased Thomson 43 inch tv from flipkart. The technician came and installed. From there in next 30mins tv is not working. Technician again came and suggested to replacement or refund but he don’t updated in application. Since flipkart don’t have replacement option I have requested for refund. Now flipkart people telling since earlier techinicain don’t update we need to send another technician and confirm for refund which again take one week to visit technician and after that one more week to refund. Now the tv price hiked 3k more. I called CUSTOMER care couple of times they are disconnecting the and no one worked towards solution for my replacement. This whole month running behind these people and going through all the pain in festive season. Now literally feelin why people are running behind Amazon. Because Flipkart got worst CUSTOMER service. Such painful thing. Very very very worst and ### service.

My number - [protected]

I want to update my mobile number in Flipkart Account as I don't have access to my old number. But Flipkart sends OTP to both of my old as well as my new number. I cannot enter the OTP sent to my old number as I don't have access to it. Now how could I update it?

I have my email-id in working condition, can't Flipkart send OTP to the email and my new number and update it?

I ordered mi 40inch TV from flipkart. But I didn't received the TV and flipkart is showing the item delivered.

Dear Team,

This is with frustration am submitting this complaint that order id OD[protected] has been ordered on Nov 01 2021 and still the product has not been delivered and has even not been shipped, when raised a issue with CC they said to wait till Nov9th and on nov09th they told to wait for 24hrs and on 10th Nov they said to wait till 13th Nov for the resolution but today is 14th Nov till now the issue is same and no information from Flipkart for the resolution.
The concern is that if on Nov 02nd only if they would be have told to cancel i would have done that in Amazon as I was getting it in same price, but now the prices have gone high and now i cannot reorder it.

Request Flipkart to resolve and help to deliver the product ASAP.

I ordered a luminous battery in Flipkart and they showed expected delivery date 21oct 2021.I checked till 21oct 2021, no update.Suddenly on 22oct 2021, flipkart showing the product has delivered on 8th Oct 2021.What a joke flipkart is doing? From 22oct I'm trying to solve my problem but I am unable because at each time they give time for 24 to 48 hours.After 24 to 48 hours again same sentence.Many time I called customer care, the customer care not get connected.Many they called me and made me waited for 30 minutes for checking and after that the call disconnected.What a joke flipkart is doing. As days are passing, flipkart is loosing realiance.

Missing Product Hai Or Mera Refund Nhi Dal Rha Hai hamare Pas Video hai Or Photo hai Usko humne Sab Bheja Hai

I purchesed a samsung galaxy f41 with order id- OD[protected] in 2020 big billion day with smart upgrade plan now 1 year completed and my flipkart account was blocked now i call customer care to send me a payment link but customer care was not respond, if i don't pay the remaining amount 4950/- my mobile is permanent locked by flipkart. now what i do???

I have lost access to my old flipkart registered mobile number because of which i am unable to recieve OTP on my previous number and hence i can't update my account to new number. Please help me @flipkart
Name: Aslam Bagwan
Registered phone number: [[[protected]]]
email id: [[iamasslam17]]@gmail.com
New phone number: [[[protected]]]

Hey from the past 2 years I have been trying to contact @Flipkart Customer Care to change my lost phone number but not getting call back. Its totally disappointing.

Shivam Pandey
[protected]@gmail.com
Lost number [protected]

Didn't expected this service by Flipkart

I have placed an order for iphone12 on October 31st on flipkart and till now they didn't ship it and no resolution from the customer service...it's been 14 days and they are just making me suffer
Order ID ending with 581000

I have created Flipkart account two years back with a mobile number 94293xxxx. Few months ago I lost my phone number.

The main problem is when i tried to update my new mobile number, the OTP are being sent to both the new number and the old number. I got the new number OTP and account password, but the OTP of the old number cannot be entered as I lost the number and I don't have it. This is making me unable to change the mobile number.
The email I've linked is [protected]@gmail.com

Bought tv of TCP brand of iffalcon, within 20 days tv has gone bad, Engineer came inspected and informed part.need to be replaced, I requested since tv has gone bad so early either repalce the tv else refund but no one from Flipkart or TCl brand is taking effort for satisfactory resulotion

Need help

I ordered a poco M2 pro but received an old mi phone form Truenet commerce. I contacted flipkart customer care they said I will receive a mail, I received the mail to attach my id proof and received phone photos and I sent them a mail. But in response they replied "Since we had requested for a few images of the product received by you and it was not shared with us within {TAT}, the return request could not be processed by the seller". I don't know what to do, pathetic experience form flipkart. The seller Truenet commerce is also bad. Trust form flipkart is gone. My replacement request is rejected twice now.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I had booked a Preethi mixer grinder on 6th of nov'21, which was supposed to be delivered on 10th to Fatehpur, but now its four days, since i get the msg everyday that the product is out for delivery and the contact no is also not reachable... Feel cheated by the seller.

My order id:OD[protected]

We ordered 3 seater sofa from flipkart order id OD[protected] on 15th Oct 2021 . Defective sofa was delivered to us on 6th Nov 2021. Immediately we took pictures and informed the seller on [protected]@bharatlifestylefurniture.com . No reply till date received from seller. Flipkart updated the status as delivered on 8th Nov after which we were able to place replacement request. Please note replacement request can only be placed after status is updated as delivered on flipkart. After this the worse experience started. Flipkart phone support was not able to arrange technician visit even after daily follow ups. At first technician visit was scheduled on 10th Nov, then changed to 13th Nov and then without any technician visit or any communication my replacement request was directly rejected. Our family is shocked because we followed every step on time but still flipkart failed to replace the defective product . Not only they failed to replace but also didn't follow the process of return . Without any technician visit or communication they directly rejected. Replacement ID:[protected]

RASHID AYAZ
Nov 13, 2021
I've ordered 18 product in last 14 days and none of them has been delivered it didn't even been attempted for delivery or they didn't even called once. I've contacted to their customer care about 10 or 12 times but not responded.

While i try to order maximum number of products in currently out of stock this happens second time for me my pin code is 635810 i have had a chat with customers support they responded me and said to wait for sometime without knowing that how long you have to wait. I have asked for tat they suddenly asked me to elaborate my query after 40 mins of conversation such a knowledgeable person responded for me. After sometime another person with came ended with same question ❓ and finally I got to know that they're customer support team not as customer care or service team. Difference is customer Support team will support for Flipkart and service team will provide solution for customers. I hope that Flipkart must have customer care or service team instead of customer support.

Dear Sir,

Order amount refund, I'm hang up on getting refund amount from Flipkart, I tried in follow-ups with Flipkart so many calls made & written mail for the same but everything went in a wreck.

Actual incident/case : Order ID OD[protected] having the 3 No's of Realme Pad the same ordered on 16th October, 2021 and suppose to get delivery on 23rd October, 2021 but delayed by Flipkart and rescheduled delivery date is 28th October, 2021 for delivery called for Flipkart Customer care and finally get delivery on 27th October (1 realme pad received) and suppose to receive 2 pads on 28th October in absent of me (I went out of station), the order delivered to my family member and after reaching of home in the morning of 29th October, 2021 around 7:15am I opened the sealed package and found that only 1 No of Realme Pad and same time taken few pics of the package and informed the incident to Flipkart customer care and explained missing item in the package but same time they not provided any solution for the same, later at afternoon again I called for the same but this time customer executive assured to get refund for missing product and initiated for refund on 29th October, 2021.

So that day onwards I am looking for my refund amount, and I received mail that my case will be resolved on or before 10th November, 2021 (as per TAT), but even so many calls and mails to customer care but there is no resolution for the query, even customer executive confirmed time frame for investigation and refund to be taken 3 days but Flipkart taken more than 2 weeks but still it's not resolved, again and again time frame postponing.

Below are the sample incident no's. IN[protected], IN[protected], IN[protected]

Here I am losing my patience regarding refund, why not process refund? How much time is needed to settle? Where are the lapses? Why do customers suffer with this? why less refund initiated, why not actual order value?

Please look into the matter and expect a positive response, take appropriate action needed from your office.