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Flipkart Complaints & Reviews

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Updated: Mar 16, 2026
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S
Sunil Mahesha
Nov 25, 2021
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Hi, I am Sunil from Thalavadi Taluk, Erode District, Tamil Nadu. I have ordered Butterfly Gas Stove from FlipKart and as it reached near my locality, the FlipKart delivery agent (Dharani, phone number [protected]) was refusing to deliver it to my door step and was speaking harshly to me, so please kindly take action against him for his behaviour and ask him to deliver my Gas Stove to my door step.
Flipkart customer support has been notified about the posted complaint.
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    M
    mohitgupta4468
    from New Delhi, Delhi
    Nov 25, 2021
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    My flipcart account is blocked please unblock my account immediately
    Flipkart customer support has been notified about the posted complaint.
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      V
      Vishal pinki
      from Kanpur, Uttar Pradesh
      Nov 25, 2021
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      My order not delivered order id_OD[protected]
      Flipkart customer support has been notified about the posted complaint.
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        V
        Vishal pinki
        from Kanpur, Uttar Pradesh
        Nov 25, 2021
        Resolved
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        Resolved

        My order I'd -OD[protected]
        Product not delivered I didn't not received my order I faced same problem again and again some time your agent denied door step delivery and look back my order was condom stolen I faced same problem and now again sweter was not delivered
        Dec 30, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Nov 25, 2021
        Updated by Vishal pinki
        I m not received my order_OD[protected]
        Nov 25, 2021
        Updated by Vishal pinki
        I m not received my order
        Verified Support
        Nov 27, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          S
          SanjayKrishna
          Nov 25, 2021
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          I forgot my Flipkart password I want to reset my password but it says unable to process
          [protected] is my number
          login number is the same number used in Flipkart
          Flipkart customer support has been notified about the posted complaint.
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            A
            Arun05061993
            from Delhi, Delhi
            Nov 25, 2021
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            Dear Sir,
            I had brought a Fire-Boltt Smart watch through Order no... from the online shopping portal Flipkart on 25.09.2021 and the same was delivered to me on 26.11.2021. That the package contained the Smart watch, Warranty Card of 1 year and the Payment receipt. That I used the product for max. 10 days and after which it stopped functioning. i have been following up since then with flipkart team and they have been using delaying tactics to register the complaint. After a while they asked me to directly complaint to the smart watch company - Fire bolt.
            Accordingly i sent them a mail on 29.10.2021 and they registered my complaint. That after a lot of struggle they agreed to collect the book and refund the amount. That the Collection representative came to my home on 25.11.2021 and on inspection he has refused to accept the product as it was a duplicate product and did not match the company specification.
            That i have registered a complaint again but they are not being responded by flipkart.
            That as a customer i feel fraud has been committed and i have been provided duplicate defected good. I request the Hon'ble forum to register my complaint and help me get refund of my hard earned money.

            Thank you
            regards
            Arun
            Jan 22, 2022
            Complaint marked as Resolved 
            My Issue solved
            Flipkart customer support has been notified about the posted complaint.
            Jan 13, 2022
            Updated by Arun05061993
            Dear Sir,

            My Product is return but refund not received
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              A
              Afroze Sahana
              Nov 25, 2021
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              My TV was delivered nov 11 and today is nov 25th. I am following them for 15 days and customer care is. Disconnecting my call continuously. Not providing any solution
              Flipkart customer support has been notified about the posted complaint.
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                _112_Ayush Aryan
                Nov 25, 2021
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                Ordered a track suit worth Rs 3284 of PUMA with order ID: OD[protected]

                Track suit consists of a jacket and pant but only track pants got delivered to me and track jacket was missing. The product delivered to me was incomplete and the product had a refund policy of 10 days. When I tried to refund the amount, there was no refund option on the app. There was only replacement option present in the app. Although the product had a refund policy. I complained to the social media team but there also, no action is being taken. I have waited a lot but no proper resolution was provided. I request you to contact me on the number 7870****01 . If you need more information about the order. After that I tried getting the refund selecting that the item was missing and my return request was rejected and then my account was blocked. This is very bad. I'm having an issue with the product and instead of solving my issue, you guys are blocking my account. Moreover, I also have to pay the Flipkart pay later bill next month
                Flipkart customer support has been notified about the posted complaint.
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                  B
                  Bhagvyache Varasdar
                  from malegaon, Maharashtra
                  Nov 25, 2021
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                  Address: Gurudatta Nagar, Soygaon, Malegaon

                  To,
                  The Senior Executive,
                  Flipkart Customer Support
                  Address : flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India
                  Date - 25/11/2021

                  Subject: Complaint about wrong delivery of product.

                  Respected Sir/ Madam,

                  This letter is in reference to the order number Order OD[protected] placed on 11/11/2021 of product Poco M2 Pro B/s 6/64gb . My name is Shubham Santosh Badawane and I am writing this letter to bring to your kind notice that I received the wrong product, With different imei number, wrong color and also With damaged back panel in the delivery made on 13/11/2021. I ordered a Poco M2 Pro B/s 6/64gb and I received Totally different product from the one I ordered with critical condition.

                  Therefore I am returning the order and Faces issue with Wishmaster when he checks the imei number differently.

                  I already mentioned that I got the wrong product with a different imei number. and several issues. so plz mention clearly to the wishmaster for collecting the product that we got as it is condition.
                  We also called multiple times with executives and they raised my issue but everytime we got very poor results. We kindly Request to look at it personally and solve it as soon as possible.

                  Your's

                  Shubham Badawane

                  Contact-[protected]

                  email- [protected]@gmail.com
                  With this email I attached a product received document.

                  --
                  Thanks! & Regards,
                  Shubham SR Badawane
                  Flipkart customer support has been notified about the posted complaint.
                  I ordered the POCO M4 Pro 6GB/128GB variant from Flipkart on 10th Aug 2022.
                  and they sent me a 6GB/64GB variant in the box. I was not at home when they delivered my order they left it to my family member and when I returned back then I noticed they sent me the wrong item. Now I am calling support to send me the correct variant but they are not replying to my call and removed the return option from my Flipkart account.
                  Please help me.
                  I got scammed by Flipkart.
                  I have full unboxing video evidence also.
                  and they can match by IMEI no. also that which model they sent to me and what I ordered.
                  Please help me soon.
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                    M
                    Mayank mahida
                    from Surat, Gujarat
                    Nov 25, 2021
                    Resolved
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                    Resolved

                    I am not able to pay my due amount of smart upgradion plan due to invisible payment mode .
                    I have already raised issue in flipkart customer care since 20 days but no response .today my phone has been locked by still not response .
                    Supportive team answer me to “My team wll contact you “but no call received regarding my issue.”
                    Still my cell phone has been locked.
                    Dec 28, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 26, 2021
                    Flipkart Customer Care's response
                    We will revvert on it.
                    मैने सँमसंग एफ 41 मोबाइल 18000रू देकर ऑफलाइन खरीदा है।12 महीने बाद ऊसे flipkart ने लॉक कीया।शॉप वाला फोन नही उठा रहा है।मेरे पास उसका जी स् टी बील भी है।
                    Sar mujhe ak shop wale ne Samsung galaxy s20 + phone deya 40.000hjr ka or mujhe nhi pata tha ke ye flipkart upgrade plan kya hota hai jub mere phone Lock ho gya tab mene shop wale se bat kari to usne bat nhi kari or jaha se phone Leya tha wo shop abb waha pe hai hi nhi to sar mai fass gya hu mai pay karne ko bhi ready hu or us shop wale ne mujhe flipkart ka bill nhi deya hatt se bana hua bill deya to sar mere help karo mai bhoot Greb family se hu or mene 40.000hjr Rupe beyaz pe Le rakhe hai Ghar pe bhi kese ko nhi pata or sar mere koi bhi help nhi kar rha hai please mere help karo Mera mobile no.[protected] hai Mera naam vishal Yadav hai mai up baghpat se hu please help me...
                    In continuation with previous complaint: Grievance Number: 3455310 I am reaching out to know my handset package with shipment #FMPP[protected]. This order has been made on 27th April and till date, I haven't received the order. Since this is an order with an exchange of my old phone, i have completely formatted my old phone and currently do not have one as well. It was promised by Flipkart that the delivery will be made on 28th April before 7PM. I had waited the whole day, in fact canceling my evening appointments to receive the shipment. It's been three days since no attempt was made to deliver the product and I have made multiple attempts to contact Flipkart, EKart through all mediums. 0n 1-May-2022 - Contacted the Ekart delivery hub. They mentioned it is because of a technical issue they cannot create a request to pick the product. They asked me to wait. 2-May-2022- After I have raised a complaint, someone from the consumer department of Flipkart spoke to me, and she assured me she will get the prod delivered by the same day. But that did not happen. The evening she again called back to say that the technical issue is still persisting and advised to cancel and replace the order as this issue happens once in 100 people. I asked about buy back and she said its okay I can reapply again for the new order. I was not convinced hence she said she will arrange a call back from the buyback team on 03 rd May 3-May-2022 - No one had reached out. I personally called the CC and they advised me to cancel and reapply the buy back. I still waited. 04-May-2022 - I again called the customer care and informed them that am waiting to receive the order. They said to cancel and place a new order and said that the buy back is applicable. I did what they said. Now after canceling, I am unable to apply the same and when called the CC they say that it has expired. The policy copy says that they buyback is applicable till 7-May-2022. I have been horribly cheated by Flipkart and I demand an answer from them. If it's not getting resolved I will surely raise this up to the legal addressal.
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                      A
                      AbhishekRout
                      Nov 25, 2021
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                      Order purchase date : 3rd November 2021
                      Order estimate delivery date: 20th November 2021

                      Order description: SleepX Ortho 6 inch Queen Memory Foam Mattress (L x W: 72 inch x 60 inch)

                      Flipkart Order ID: OD[protected]
                      Flipkart Incident ID: IN[protected]

                      Issue:
                      After 17 days of product ordering, on 20th of November EKart delivery person was at my doorstep with the order but he did not deliver it saying it is run sheet issue.
                      After continuous follow up with flipkart customer support, and multiple merry go round dates (22nd Nov... then 25th Nov... then 28th Nov.. ) nothing is being done till date to get my order delivered. Surprising thing is everyone at flipkart support says I am not the concerned person for this issue neither they are sharing the actual person's details who can resolve this issue. This is complete harrasment after buying product from flipkart.

                      It is really surprising to see if one delivery agent of ekart is facing issue then how difficult it is to assign another agent and get my product delivered. Is it that there is only 1 delivery person delivering in Kolkata !

                      Customer support is again and again playing merry go round and they again do not have any resolution neither an exact date of my product delivery.

                      I just want my product delivered and written communication on the exact date of delivery with delivery person's details. How much more can a customer wait after product order is 23+ days not enough ??
                      Flipkart customer support has been notified about the posted complaint.
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                        M
                        Mahima kharod
                        from Hapur, Uttar Pradesh
                        Nov 25, 2021
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                        Address: Bengalore, Panchsheel Nagar, Uttar Pradesh

                        I am purchasing from flipkart from last 3-4 years and every month I order something and I got it on time just before 15-20 days I ordered many things and I got them on time but I don’t know what happened suddenly from last 2-3 days it says that ( no seller ships to this pincode ) not deliverable …. So why is it happening please solve this problem flipkart I want to order many things and it’s pending because of this please help . My pincode is 245201.
                        Flipkart customer support has been notified about the posted complaint.
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                          A
                          Adil Sheikh 111
                          Nov 24, 2021
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                          Address: Bangalore
                          Website: www.flipkart.com

                          I ordered boat airdopes 131 from flipkart and was a replacement product which i received on NOVEMBER 5TH, 2021. When i opened the delivery parcel, the product was missing. It cost me rs 806. I have complained several times and my refund got canceled for 5 times.
                          Even they asked for my identity proff. Still no help from flipkart. Now its 24th NOVEMBER.
                          This incident has surely made me insecure while ordering from Flipkart. Such a jerk flipkart is, pathetic, terrible experience i had. Raise your standards flipkart. That's why brand is brand and Amazon will be my priority now onwards.
                          Flipkart customer support has been notified about the posted complaint.
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                            Maestro-Mind Solution
                            Nov 24, 2021
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                            I am plus member of flipkart, but when I am searching my product, the search list showing not deliver at this pincode for all products. My pincode is 202001.
                            Flipkart is showing not deliver to this pincode that's why i am not able to purchase any product.
                            Please resolve this issue asap.
                            Flipkart customer support has been notified about the posted complaint.
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                              A
                              ak9670149
                              from Kanpur, Uttar Pradesh
                              Nov 24, 2021
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                              Sir,
                              My Aditya kumar, i am a regular customer of flipkart (Id - [protected]@gmail.com) (Reg. Mobile no. [protected])
                              On (15/11/2021) i have ordered a Adidas shoes which is grey in colour but mistakenly or what i have received different colour or different product of same brand adidas, i want to return the shoes and want grey shoes of Adidas but they have sent an email to me and asking for my aadhar or pan which is completely irrelevant, in return policy they have not mentioned as such, and this is also my breach for privacy
                              I want to return my shoes without submitting aadhar nor pan card

                              Date of incident — purchased online (15/11/2021) received (19/11/2021)

                              I want that
                              1) flipkart tell me on which basis they forcefully asking me for my id card only that that i have asked to return my order!!??
                              2) return my order without submitting my personal document

                              This is an mental torture for me i am a prime member of flipkart and done lakhs rupees of shopping previously.

                              Thankyou
                              Aditya kumar
                              ([protected]@gmail.com)
                              ([protected]) ([protected])
                              Flipkart customer support has been notified about the posted complaint.
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                                way2manish
                                from Kolkata, West Bengal
                                Nov 24, 2021
                                Resolved
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                                Resolved

                                Dear Sir/Madam,

                                Regarding the subject i am unable to change My New Mobile number past 4 to 5 months. Because my old phone and mobile no. Is lost. So, i am getting otp from new mobile no. But unable to get old no. .
                                So, i requested to you kindly help for updation of my new mobile no.
                                Its greatful for me i[censored] update my new mobile no.

                                Thanks and regards

                                Manish Jha
                                New Mobile No. - [protected]
                                Old Mobile No. - [protected]
                                Nov 26, 2021
                                Complaint marked as Resolved 
                                I cant update my New Mobile number in flipkart due to my old mobile number is permanently closed and am not using last one year. So requesting you kindly help me to update new mobile no. Email ID: [email protected] Old mobile number : 9088888205 New Mobile No : 7003576524
                                Flipkart customer support has been notified about the posted complaint.
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                                  S
                                  Sri Hari m
                                  Nov 24, 2021
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                                  Address: VILL POST -REVIDI, PADMANABHAM MANDAL

                                  I have ordered lorem cotton bedding set which costs RS 999. on 29 Oct 21. Still I didn't receive the item or any call from Flipkart delivery agent. I called customer care around Six times, every time they told me to wait for 48 hrs. Present I don't want that item. I want to cancel it. I don't have option in website but customer care also not cancelling it by saying that they also don't have option
                                  Flipkart customer support has been notified about the posted complaint.
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                                    _
                                    _112_Ayush Aryan
                                    Nov 24, 2021
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                                    I ordered a track suit worth Rs 3284 of PUMA with order ID: OD[protected]

                                    Track suit consists of a jacket and pant but only track pants got delivered to me and track jacket was missing. The product delivered to me was incomplete and the product had a refund policy of 10 days. When I tried to refund the amount, there was no refund option on the app. There was only replacement option present in the app. Although the product had a refund policy. I complained to the social media team but there also, no action is being taken. I have waited a lot but no proper resolution was provided. I request you to contact me on the number 7870****01 . If you need more information about the order.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Nouman Chhipa
                                      Nov 24, 2021
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                                      Website: Flipkart.com

                                      I bought OnePlus buds during flipkart big billion days and i was facing battery issues with that. So I inquired about it to OnePlus service center and there they told me that I was sold fake product. I inquired about it to flipkart service center but received no proper response.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        M
                                        MAHESH SARAF
                                        Nov 24, 2021
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                                        Address: E-304, Brajbhumi Residency,Nava Naroda

                                        I have purchased 250 gm Gold walnut kernels vide order id OD[protected] received today,
                                        Walnut quality is so old and not usable,
                                        Please send your representarive for return it at the earliast

                                        Thanks
                                        Ranjana Devi
                                        [protected]
                                        Nava Narod
                                        Ahmedabad
                                        Flipkart customer support has been notified about the posted complaint.
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