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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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V
Varre Madhav
Nov 16, 2021
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Address: Jogavanipalem,New Gajuwaka,

Frizzy art wood photo of order OD[protected] was damaged hence we had requested for pick up the item and it was picked by the Flip kart personnel and the ID is IDFMPRO[protected] on 12.11.2021, but till date the money was not refunded.

i had checked in Flip kart site the refund id was given i.e[protected] but till date the money was not refunded, so please check and refund the money.
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    Mahalakshmi adina
    from Eluru, Andhra Pradesh
    Nov 16, 2021
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    Website: Flipkart

    I'm playing flipkart quiz time game from November 6th and I'm winning daily but gems not credited in my account...from 6th November to 10 November I won continuously and 13th November also I won but gems not credited till now...I have complained to the customer care many times but they didn't responded correctly infact some of the flipkart customer support members are not even aware of the game I'm talking about ...it's been a week since I'm trying to contact them but every time they say I'll get a call from the executive who will solve my issue but didn't receive any call ... please solve my issue and I'm attaching screenshots here
    +7 photos
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      L
      Liz Gomez
      Nov 16, 2021
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      I have ordered a jeans for my dad's birthday but the jeans didn't matched at all with the seller's mentioned product details. So, I decided to return the product but flipkart mentioned my product as canceled as well as delivered. Order ID : [OD[protected]] And there's no refund option available in the page. I reached out to the customer support they said it'll be fixed after 28 - 48hr but I have waited for more than that and still issue is unresolved, they haven't fixed anything. I tried to even chat, the customer specialists they will leave in the the middle of the conversation, not offering any solution neither answering about it. I don't know how I will trust flipkart anymore. I just want them to hear this out and the people. Hoping my loss amount will get refunded or I am taking other options :/
      +2 photos
      Aug 21, 2023
      Complaint marked as Resolved 
      They've refunded the required amount of money
      Flipkart customer support has been notified about the posted complaint.
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        H
        Heyashwani
        Nov 16, 2021
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        I Had ordered redmi 9 power electric green 64GB on 7th October 2021. It shows that it will be delivered until 24th of October 20 21 but it didn't. I call to customer care on 7th of November and they said that this issue will be resolved within 5 days and they gave me the last day as 13th of November 2021. But nothing happen and then again I call customer care and then again they give me another date that this will be fixed until 15th of November 2021.
        Now I have option to cancel this order and then again reorder and I will get the 750 rupees as a compensation. I don't want to cancel this phone as I get this is in the lowest price in the big billion days not even if I add the compensation price of 750. I will not get at this price so I don't want to cancel this phone.
        Flipkart customer support has been notified about the posted complaint.
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          B
          bhargavitsme
          from HYDERABAD, Andhra Pradesh
          Nov 16, 2021
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          Hi,
          From May2021 to Nov 15 2021, my Experian credit score has been decreased from 842 to 628 because of IDFC first bank limited (sponsored bank for Flipkart pay later).
          IDFC first bank filed wrong suit of due payment.
          based on the above issue I have contacted Flipkart many times over the past two and a half months, one of the Flipkart told me that there is no outstanding balance or any overdue balance in my Flipkart pay later account and it is showing in Flipkart because of a technical glitch.

          on May 2021 my credit score was 842
          on Aug 2021 my credit score was 724
          on Nov 2021 my credit score was 627
          Its keep on decreasing every month

          when they are saying that there is no outstanding or overdue balance in my Flipkart pay later account. I don't understand why they are not able to provide me with the payment link and why they are making me suffer even though I am not at fault.

          THEY @flipkart TRAPPED ME, EVEN THOUGH I AM NOT AT FAULT. I HAVE PAID EVERY DUE ON TIME.
          PLEASE REFER TO THE ATTACHED IMAGES.
          +6 photos
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            R
            Reshmacs
            from Nagercoil, Tamil Nadu
            Nov 16, 2021
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            Website: Flipkart travel

            I booked a flight ticket on flipkart travel on feb8 but it cancelled due to COVID-19 the refund amount of 2840 didn't yet credited to my account flipkart team is telling that they refund the amount on Jan8 but till now not credited I asked in the bank they are telling that no such transactions found on the date I am asking the amount for 1year but not yet received PLZZ help me to get the amount
            +1 photos
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              R
              Ramalinga Raju S
              from Hyderabad, Telangana
              Nov 16, 2021
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              How can you cancel my return request
              order id od[protected]
              without my confirmation how can i cancel my return

              horrible and worst and useless support team .

              Simple thing comes and collect your waste product and refund my money .

              This is third time happened ( cancellation of my request without my confirmati

              call me [protected]
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                K
                kmrom
                from Jahanabad, Bihar
                Nov 16, 2021
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                I've ordered Huggies wonder pant on 9th October 2021( Order I'd -OD[protected] & 31st October 2021 (order I'd - OD[protected] and product has not been delivered till date whenever I call to customer support they didn't reply any proper reason for delay always says your product will be delivered in 1 or 2 days but Yesterday I got a massage from Flipkart your order has been rejected with tracking id - FMPP[protected] from Flipkart could not be delivered today's since the product verification was not possible. Shipment will be return to seller contact Flipkart. They didn't even called once. I've contacted to their customer care about 10 or 12 times but still my orders are being cancelled without any attempt of delivery or a single call.
                Seller SuperComNet and Flipkart services are worst in these day's.Please resolve my issue .

                Thanks
                Om Prakash
                Mob No - [protected]
                +3 photos
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                  R
                  Rakshanda Gudadhe
                  Nov 16, 2021
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                  I did order iphone on big billion day with the option exchange current phone. At the time of delivery the exchange value of the phone is not acceptable so decided to not to exchange the phone and paid the additional amount.
                  I am not able to download any invoice from my app. Then contacted flipkart customer care. They emailed me the invoice but with old invoice amount and the total paid invoice amount.
                  Multiple times followed with flipkart customer care but no luck so far.

                  Would be appreciated if this get resolve.
                  Flipkart customer support has been notified about the posted complaint.
                  Nov 16, 2021
                  Updated by Rakshanda Gudadhe
                  I did order iphone on big billion day with the option exchange current phone. At the time of delivery the exchange value of the phone is not acceptable so decided to not to exchange the phone and paid the additional amount.
                  I am not able to download any invoice from my app. Then contacted flipkart customer care. They emailed me the invoice but with old invoice amount and not the total paid invoice amount.
                  Multiple times followed with flipkart customer care but no luck so far.

                  Would be appreciated if this get resolve.
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                    M
                    Mountaingod
                    from Udayarpalayam, Tamil Nadu
                    Nov 16, 2021
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                    I ordered poco x3 8gb ram..128 gbpro mobile through the flipkart.The seller is India flashmart..today is delivery date ..but the product is still not shipped..Every one complained about the seller...now i have a trust issue with the flipkart..i need immediate refund or a product..cause i have my credit card due date in one week..so please take action immediatly
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                      S
                      Srini2525
                      Nov 16, 2021
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                      I had very bad experiemce with flipkart, I ordered a mobile back case and its automatically canceled when i reached to helpdesk they said that i changed delivery date so order had been canceled, but i never cancelled the product.
                      Similarly i ordered 6 products through flipkart in Aug-2021, delivery of all these productshas been delayed and after multiple followups i received items with 5 days delay.
                      So finally from last 3 months i almost ordered 15 products in which 7 products delivered late after multiple followups and 1 product is automatically cancelled without my involvement.
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                        Tapas007
                        from Kolkata, West Bengal
                        Nov 16, 2021
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                        Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road Devarabeesanahalli Village, Bengaluru 56010
                        Website: www.flipkart.com

                        I have ordered 4 Quantity of Granola Premium Cashews (500g) on Oct 03, 2021, Order ID OD[protected], Paid Rs. 1251.0 + 11 supercoin. Delivery Expected by Oct 12, 2021, And these 4 items were delivered in a single packaging on Oct 26, 2021, (Delhivery AWB[protected] after long follow-up with Flipkart and courier partner. When I opened the package on same day, I found all the Four cashew boxes seal was broken, Even two Cashews boxes was half empty. Luckily I have made the video of the unboxing as well. There was no return option showing for this order, so I immediately called Flipkart CS on 26th Oct and the CS agent initiated return for this items, only for two boxes, not for all 4. (I don't now why). Return request has been accpeted with Return ID[protected].
                        Then on 01/11/2021 I got sms that return request cancelled automatically. So I again contacted the customer support on 01/11/2021 and they have now initiated return for all the 4 cashew boxes, Return request has been accpeted with Return IDs[protected],[protected],[protected].
                        Then on 07/11/2021 again I got sms that return requests has been cancelled automatically. So I again contacted the customer support on 07/11/2021 and they have now escalated the issue on 08/11/2021 (Incident: IN[protected]). And on Sun, Nov 14, 2021 at 11:33 AM, Rajat Singh Br from Flipkart Customer Support team given resolution that "We'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account."
                        And now when I'm trying to login to my Flipkart account, it is showing "Your Flipkart account has been blocked. Please contact our customer support to fix this."
                        Now when trying to email Flipkart, getting response, "The email ID [protected]@flipkart.com is no longer in use", and Unable to login to contact support.
                        Also I have added Rs.750 Gift Voucher in my Flipkart account which is still active. So this is my humble request to you, Kindly help me to get my money back.
                        Flipkart customer support has been notified about the posted complaint.
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                          mauryah13
                          from Jammu, Jammu and Kashmir
                          Nov 15, 2021
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                          I jabe ordered iphone mini 12 white colour but Sreyash Retail bhiwandi via flipkart delivered me a cheap samsung phone instead. They are asking my Id proof after submitting that they rejected my return request 6 times.
                          +2 photos
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                            trippineni bandhan
                            Nov 15, 2021
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                            Unblock my account I want to pay my pay later
                            Flipkart customer support has been notified about the posted complaint.
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                              Alendra Bhushan Baishya
                              from Guwahati, Assam
                              Nov 15, 2021
                              Resolved
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                              Resolved

                              MILTON Prudent 1100 Thermosteel 24 Hours Hot and Cold Water Bottle, 1023 ml, Pink Orange 1023 ml Flask Multicolor

                              Address: Sualkuchi, Assam

                              Respected sir/madam, i placed an ordered on 23rd October, 2021 (MILTON Prudent 1100 Thermosteel 24 Hours Hot and Cold Water Bottle, 1023 ml, Pink Orange 1023 ml Flask
                              Multicolor, Seller: The OnlineStore ₹1, 075) but some how i cancelled that ordered on a same day 03:48 pm. As mentioned refund money will be initial before 29th of October but i couldn't get so that i called Flipkart customer executive they told me share your bank statements...
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                              Avi Kishore Soni
                              Nov 15, 2021
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                              Website: Flipkart and asus

                              I bought rog3 from flipkart. It had display and camera issues, flipkart said not covered under there criteria so i went to asus service center. They took 20 days to provide me doa certificate which says product will be replaced by seller. Now flipkart says it has crossed 7 days policy. The both companies blame each other and i am suffering
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                                imbharat16
                                Nov 15, 2021
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                                I had created flipkart account few years back with my older mobile number [protected]. Few months ago, I deactivated it and switched to a new number.

                                When i try to update my new mobile number, the otps are being sent to both the new number and the old number. I have the new number otp and account password, but the otp of the old number cannot be entered since it's already deactivated. Annoyingly enough, the customer support can only connect with you on the registered phone number.

                                Please resolve the above at the earliest.
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                                  Yogeshwar1279
                                  from Nalgonda, Andhra Pradesh
                                  Nov 15, 2021
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                                  I have placed 3 Memory foam mattresses on Flipkart on Oct 4th-2021. It's been more than a month since I ordered and haven't received anything. I reached out to customer care multiple times but they are unable to cancel the order nor locate where the order is. Whenever I request a call from the customer care, they provide with a new resolution date. It is showing as shipped and been in that status ever since.

                                  Here are the order numbers.
                                  1. OD[protected]
                                  2. OD[protected]
                                  3. OD[protected]
                                  Could you please help in either delivering my orders or Cancel it and refund my money?
                                  +3 photos
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 17, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Nov 23, 2021
                                  Updated by Yogeshwar1279
                                  Any update on this?
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                                    Suryansh Misra7
                                    from Kanpur, Uttar Pradesh
                                    Nov 15, 2021
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                                    My sofa has not been returned or refunded yet, it was damaged and footrests were also missing. My refund request was cancelled 4-5 times without any technician visit. The invoice of the sofa is also not available. The executive team also refused to help me, they make fake promises, one of them even put me on hold and went to drink tea.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      krishna11283
                                      from Hyderabad, Telangana
                                      Nov 15, 2021
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                                      Hi,

                                      I have ordered POCO M2 Pro on[protected] bearing order no OD[protected]. It supposed to be delivered on[protected].

                                      I had a plan of travelling to home town on[protected] for Diwali and went with lot of regrets as I didn't celebrated Diwali with new phone. Despite of lot of customer care calls and reminders, it was delivered on[protected] to my co-tenant. 6 days of delay in delivery. I came back to Hyderabad on[protected] and here are the sequence of events happened after I opened the product,

                                      1. Phone's manufacturing month & year is December 2020 which is 11 months old. That means age of Li Ion battery and other components are already 1 year old.
                                      2. I observed speaker problem and I put a return request.
                                      3. Two times Flipkart executive called me and i explained issue and did troubleshooting but issue still exist.
                                      4. On[protected], I got message saying return request is rejected by Seller
                                      5. On the same day, I have observed another problem in phone. Unable to disable app drawer option in Home Screen settings. Contacted POCO customer care and did troubleshooting as they suggested but no use again. Contacted nearest MI service center and they still didn't fix the issue. I feel, issue is due to 1 year old software flashed.

                                      Even today, I am not enjoying phone.

                                      We buy products by looking at FlipKart and not looking at Seller. Request to bring this issue with Seller and arrange replacement of newly manufactured product .

                                      Thanks
                                      Siva
                                      Flipkart customer support has been notified about the posted complaint.
                                      Nov 15, 2021
                                      Updated by krishna11283
                                      Just to reiterate, even though, its 7 days of return period, but in my case, I just got 3-4 days effectively due to delay in delivery. Please help arrange replacement.
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