Claimed

Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
Complaints 47092
Resolved
25483
Unresolved
21609
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 1478

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
saurbh11
from Eluru, Andhra Pradesh
Aug 16, 2018
Resolved
Report
Copy
Resolved

Hello
Sir/Madam
I am shailendra kumar singh, I Booked product flipkart product name- skayasia designer saree amount paid-5064, i got the product 15-08-18.
I called the flipkart customer care i told, i want to return my product, because flipkart policy 30 days return, flipkart customer told your prodcut was not return.please help me because product quality is not good amount is heavy 5064rs.i will never shopping agin in future flipkart also speak my all friend.flipkart provide the service day to day very bad.please consumerhelpine help me this problem.
Details about product-Courier awb no[protected] tracking id-FMP[protected] ODRER ID -OD[protected].

My cell no-[protected], [protected]
Please do action against flipkart .i cannot login my account in flipkart.
login id-[protected]
and please return my product.
+2 photos
Sep 27, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Aug 17, 2018
Updated by saurbh11
Hello
sir/Ma'am
I want to say that, already disabled my account flipkart, i cannot login my id.
I contact customer care, he told me, your product was not return because return 2 other product previous.
please help me sir because always trust cousmerhelpine.
Thank you
Verified Support
Aug 17, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Aug 17, 2018
Flipkart Customer Care's response
Customer raised a complaint stating that customer account has been blocked. We have interacted with the customer and informed that customer request for return can not be initiated due to high number of returns. Hence, closing the complaint from our side.
Aug 18, 2018
Updated by saurbh11
I returned only 2-3 product you can charge your shipping charge, you have to send product very cheap quality, you can exchnage this product.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    L
    Love rAul
    from Delhi, Delhi
    Aug 16, 2018
    Resolved
    Report
    Copy
    Resolved

    Address: New Delhi, Delhi, 110081

    I m a regular customer of flipkart i ordered a lots of article from flipkart.
    But this time i got a fake watch which cant to acceptable from customer because when we do online shopping regularly we face that kind of problems regularly but along with this i got fake watch, this is something which cant acceptable at all.
    I paid 8795/- amount for casio g 339 g shock watch.
    But this kind of experience are something which makes me scared that leaves to break my trust from flipkart.
    My flipkart i’d : [protected]@gmail.com
    And
    Number : [protected]
    My contact number is [protected]
    +1 photos
    +1 videos
    Sep 17, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 17, 2018
    Flipkart Customer Care's response
    We will revert on it.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Palashpue
      from Kolkata, West Bengal
      Aug 15, 2018
      Resolved
      Report
      Copy
      Resolved

      Address: 711106

      I have procured one mobile battery with order no od[protected]
      From cb infotech for samsang galaxy grand duos gt - i9082 (With high battery backup). The battery was delivered on 10/07/18 in my absence, which was received by my mother. After i returned back on 13/08/18, i have changed the battery of my handset and put it for charging for 4 to 5 hrs. As directed by cb infotech. But after charging, when i have tried to switch it on, it did not respond. I had tried to switch on my mobile repeatedly with this new battery, but every time there was no response. Now i am extremely upset with flipkert and want to return back the battery. I also want to get back the refund after returning the battery.
      +1 photos
      Sep 19, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 17, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shraddha071
        Aug 15, 2018
        Resolved
        Report
        Copy
        Resolved

        Address: Indore, Madhya Pradesh

        I ordered two bhaiya written rakhis and flipkart delivered me only one vira written rakhi out of nowhere. And they are saying all two rakhis have been delivered to me but i got only one and that too some another rakhi.
        And now they are saying their seller cannot do anything about it.
        I want to sue them for wasting my important time and money.
        And the wrong rakhi which they delivered is so small that not even a kid can wear it.
        It is such a waste.
        +1 photos
        Sep 17, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 17, 2018
        Flipkart Customer Care's response
        We will revert on it.
        Verified Support
        Aug 17, 2018
        Flipkart Customer Care's response
        We've interacted with the customer and provided a refund hence closing the complaint from our end.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          9
          9999810804
          from Delhi, Delhi
          Aug 15, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: Faridabad, Haryana, 121001

          I have ordered a 32 gb hp pen drive to gift my cousin but when i open it and check inside there was only a hp pen drive cover nd inside it there was only a old card reader... How can this silly thing happened?? My trust for flipcart now broke as i earlier listen from people it happen in real. I don't now what happed to it. How can be the delievery boy so irresponsible..? I won't the problem to be resolved as early as possible. I hope it will be benefical for ur company.
          +1 photos
          Sep 26, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 17, 2018
          Flipkart Customer Care's response
          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            abinaya kalidoss
            from Chennai, Tamil Nadu
            Aug 15, 2018
            Report
            Copy

            I have ordered 2 packs of men's breifs on 11th August 2018.. order I'd: OD[protected]p I have paid through net banking and the ordered has been placed on that day itself. But it's not processed yet.. what a the reason for that.. if I cancel my order means, in how many days will you refund the amount
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shrikant Yelave
              from Pune, Maharashtra
              Aug 15, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: Pune, Maharashtra

              I am unable to login to flipkart account my flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
              Pl solve this problem vastly
              I want to bye mobile phone before next 4 days

              Phone:[protected]
              Email-shri. [protected]@gmail.com
              Sep 16, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 16, 2018
              Flipkart Customer Care's response
              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
              Verified Support
              Aug 16, 2018
              Flipkart Customer Care's response
              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Shabbir Najmuddin Jaorawala
                from Raipur, Chhattisgarh
                Aug 15, 2018
                Resolved
                Report
                Copy
                Resolved

                I have place an order on independence day sale they shipped product and when it reached my home town they cancelled it... And do the arrogent behaviour by sukanya the supervisor...I also ask the them that I want to talk to floor manager but the floor manager denied... they are running the fake sale and not delivering the product
                they have wasted my improtant time as on that period many companies like paytm and amazon were also running sale... But I trust this fake company and they are now telling me to reorder a freash order and telling me to pay more then 4000 which I paid earlier... I don't want refund I want same product with compensation for harrasing me by arrogent behaviour and wasting my important time..
                Sep 30, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Aug 17, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Aug 17, 2018
                Updated by Shabbir Najmuddin Jaorawala
                they have called me tell me that they will not provide resolution... they clearly denied...
                they have called me tell me that they will not provide resolution... they clearly denied...
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  from Gurgaon, Haryana
                  Aug 15, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Gurgaon, Haryana, 122002
                  Website: FlipKart

                  Hi sir,
                  Flipkart order number od[protected] was delivered partially to me and even after registering complain same day they have neither return the money to source or given me product. They would have cheated many people in such way please help here.
                  Order delivered on 15th july, same day i made call and registered the issues, post that no response and again i called than they said pick will be arranged since than i made 3-4 calls and every time they said some or other issues finally now they are saying it is out of policy so they were waiting for this, and i am also getting calls from there paylater unit, one unit of flipkart does cheating and other one asking money
                  Sep 29, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 16, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Namita Parolia
                    from Noida, Uttar Pradesh
                    Aug 15, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 122009
                    Website: www.flipkart.com

                    I ordered a xiami note pro from flipkart around 10 days back on exchange basis. The guy who came to deliver the phone said his phone is not working so he would not be able to exchange my phone and will come back later in the day. Follow ups with flipkart - was told that they will attempt at getting it delievered again - no body does - now the order has been cancelled and i am being asked to buy the same product at a higher price of rs 15000 - these guys are crooks and frauds of the first order - my refund has also not been processed - have to wait for 10 days for that
                    Sep 30, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 16, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sujoy8759
                      from Haldia, West Bengal
                      Aug 15, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: 721425
                      Website: Www.flipkart.com

                      I have ordered a honor 9n mobile throw flipkart. Than i got an empty parcel throw the delivery than i call flipkart customer care but they dont care about my problem and dont solve my issue. It cost me 13999 rs. I have pay this amount throw the delivery. Then i create return request throw flipkart application. At first they told me the issue will be solved but they dont solve my issue. They rejected my request 7 times. Please help me sir. I am helpless
                      Aug 18, 2018
                      Complaint marked as Resolved 
                      sir, they are blocked my flipkart account. so i did not see anything on my account. please help me to get this done
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 16, 2018
                      Flipkart Customer Care's response
                      We will revert on it.
                      Aug 16, 2018
                      Updated by Sujoy8759
                      They only reject my request 9 times
                      Aug 16, 2018
                      Updated by Sujoy8759
                      Pls sir help me
                      Aug 18, 2018
                      Updated by Sujoy8759
                      help me sir
                      Aug 18, 2018
                      Updated by Sujoy8759
                      sir flipkart has a big market but they are fraud.. help me sir
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sumit sad whatsapp status
                        from Saharanpur, Uttar Pradesh
                        Aug 15, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 140308

                        Sir i have order a redmi mobile but i received samsung keypad mobile i have many time call to flipkart customer care and take complaint but nobody takes action in my complaint please help me sir an takes action flipkart and please refund my money and my mobile number is [protected] and order id is od[protected] and my payment done by debit card
                        Oct 6, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 16, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Sep 05, 2018
                        Flipkart Customer Care's response
                        We've interacted with the customer and delivered the new replacement and customer is happy with the resolution, hence closing the complaint from our end.
                        Flipkart — order placed but not showing in order history.my addressed phone number is different to that of my registered mobile number.so i couldn't track my order.And also i couldn't cancel it.please help me
                        Himalaya herbal wipes not deliverd
                        Hhhhppp's reply, Aug 10, 2018
                        Not deliverd
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Hemant Bhartiya
                          from Gurgaon, Haryana
                          Aug 15, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Palwal, Haryana, 121102
                          Website: www.flipkart.com

                          Dear sir/madam,

                          Subject:- flipkart not delivered my order. Cancelled the order without any notification.

                          I placed a cellphone (Order id od[protected] on 11/08/2018. My order shipped on 12/08/18. On 13/08/18 courier guys called me, i asked him to collect the order till 6pm or next day. But after sometime i got a msg from ekatr as :- (Msg received :-failed delivery (Verification failed): moto g6 play (Indigo b... With tracking id fmpp[protected] from flipkart.com cannot be delivered as corresponding pickup item was rejected. Contact flipkart.com cs for further assistance. Click to give feedback: http://ekrt.in/g~u4wLuuuN).

                          The order has been cancelled by flipkart without any notification. Same day i contact to flipkart customer care executive regarding the same issue. Executive asked me that we have raised a complain to reattempt the order and will be delivered with next working days. Then i received the msg (Delivery update: your order [mobile] with tracking id fmpp[protected] will be delivered by a courier executive. Please dial [protected] and use the pin 123 when prompted to speak with the courier executive. Please note, these details are valid only for today.) i tried many times to connect to thr courier executive but not able to connect.

                          Again i called to customer care in evening of 13.08.18. Hain i got the same answer that your order was not cancelled, your order will be received within 2 working days.

                          Again i called on 14.08.18 to flipkart customer care executive to confirm tha status of my order. Again i got the same answer that your reattempt request is in process. He said that as per rules we tried 3 times for reattempt even as per your time availability. Your order will be placed to you within next 2 working days surely.

                          But today i got the mail that your refund successfully processed on 15.08.18 at 2:47am. Hain i called to customer care to know why my order was cancelled. I asked him that i don't want refund as i was saying for last 2-3 days. He didn't have the answer of my question because flipkart not tried for reattempt for not a single time. Now they cancelled my order without any notification.

                          So please help me to get my existing order at any cost. I don't want my refund from flipkart.

                          Thanks & regards,
                          Hemant kumar
                          +3 photos
                          Sep 20, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 16, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          I Bought a new Clothes hanger from Flipkart and 1 part was missing I send u a video also of that part, I need one more part like that so I need it as fast as possible
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Abhijith C Nair
                            from Guruvayur, Kerala
                            Aug 15, 2018
                            Report
                            Copy

                            I had ordered an redmi note 5 pro on 13th aug through flipkart and it's an fassured product which is showing it will only delivered by 28th and when i try to track my order through flipkart its showing seller yet to confirm i want to know the status of my product and wish for an early delivery please do the needful
                            Order id is : od[protected]
                            +1 photos
                            hello Abhijit,

                            Did you get the delivery, because i also facing the same issue
                            This Seller is fraud. I'm facing the same issue. Lot of complaints regarding the Seller. The item is shipped from Chennai and I'm in chennai. They are showing 15 days for delivery and item is shown as shipped. But unable to track. I think it is a Financial Scam by Flipkart to generate cash flow. They take orders, but wont deliver and give refund later. So they can hold huge cash for abt a month.
                            I order Redmi note 5 pro yesterday i.e on[protected] but still it showing seller is process Ur order i think its very slow

                            redmi note 5 pro - Comment #3251980 - Image #0
                            Pincode is not available

                            redmi note 5 pro - Comment #3666387 - Image #0
                            Helpful
                            Found this helpful?
                            4 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              U
                              Ummehaani yusuf
                              from Allahabad, Uttar Pradesh
                              Aug 15, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Kanpur, Uttar Pradesh, 208010
                              Website: [email protected]

                              By mistake i have uninstalled the flipkart app from my phone and the mobile number which is linked with the flipkart account is now no more in use. So i am unable to log into my flipkart account. I did plethora of calls to all the customer care number of flipkart but not even once anyone answered. Each and every time i called it was like "sorry all our executives are busy". I mailed to flipkart but still no response is there. Hope now my problem gets solved and i would suggest kindly pay attention towards customer satisfaction and there queries.
                              Sep 23, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 16, 2018
                              Flipkart Customer Care's response
                              We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Ragisingh
                                from Mumbai, Maharashtra
                                Aug 14, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Thane, Maharashtra, 401209
                                Website: Flipkart

                                My bed size is big and my room is small requested hometown staff to replace the same but no one is helping, please help in replacing the bed so i can use it. Flip kart team i trust you and your consumers are getting affected because these companies are not paying attention to customer feedback and complaints, hence request your team to take some action against these company. Please send me confirmation on [protected]@gmail.com
                                Sep 26, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 15, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                Verified Support
                                Aug 21, 2018
                                Flipkart Customer Care's response
                                Customer raised a complaint stating that the product delivered is bigger as there is no space to keep the product inside her house so she wants an exchange with another size. We have interacted with the customer and informed that the seller does not have an exchange policy for this product. Hence, closing the complaint from our end.
                                My Flipkart account has been deactivated. And now I want to be activate but it's not activating.. My account is connected with my mobile number..it is not connected to email. When I enters mobile no and my account password it shows the account is invalid so please solve this problem.. Quickly..
                                Flipkart is cheating me and i am giving legal notice thru speed post this web site
                                Item change please return mix mx two will be returned my item my item delivery please two day not be complaint I'm big step I'm tag on face book and other

                                want to replace bed but hometown is not helping - Comment #3184667 - Image #0
                                want to replace bed but hometown is not helping - Comment #3184667 - Image #1
                                Waseem Choudhary's reply, Aug 14, 2018
                                Solve
                                My Refund is not receive... Flipkart only date pr date promise but today 15days but my problem not solve... Complaint no. IN[protected] please fast solved my problem... My filpkart register number [protected]

                                want to replace bed but hometown is not helping - Comment #3184681 - Image #0
                                Helpful
                                Found this helpful?
                                4 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  Y
                                  yadhu123
                                  from Shoranur, Kerala
                                  Aug 14, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Ernakulam, Kerala

                                  I have ordered pegion prussure cooker on 10th of august. It is said that it will be delivered by 12th august 2018 but it was delayed for 2 days because of some personal problems of the delivering staff. On 14th august he ranged and said he is in our near location. I went there within 2 minutes from his call but he went without delivering the product.. I waited for 48 hours for the product from the delivering date and the staff cant even wait for 2 minutes.. Whats the meaning of this type of home delevery???
                                  Sep 23, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 15, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Aug 18, 2018
                                  Flipkart Customer Care's response
                                  Customer raised a complaint regarding the delay in delivery of order. Customer has cancelled the order due to delay in delivery. We have interacted with the customer and informed we have taken this as feedback to minimize this kind of issues, customer agreed. Hence, closing the complaint from our end.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    Varunsaraswat
                                    from Mysore, Karnataka
                                    Aug 14, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 560076
                                    Website: Flipkart.com

                                    I ordered redmi note 5 pro mobile from flipkart which was delivered to me on 28 july. I raised a complaint regarding the defective product on 4 august. On 8 august, a guy whom you refer to as "whismaster" came to me for the replacement, prior to this a technician visit was scheduled by flipkart agent which was automatically cancelled. The whismaster who came to me didn't replace my mobile stating that there is a dead pixel on the screen. Showing me a white screen. "which means the phone was defective on the first place". Soon after i called flipkart customer support they advised me to cancel this request, so i told them to cancel. Then they have asked me to again raise the complain for replacement after 48 hrs, that is today, in the very morning i called flipkart customer care in which they have told me that they had raised a complaint to the technical team and they will get back to me within 14 august that means again 4 days i have to wait, i want to ask flipkart this is support you are giving to the consumer, by selling faulty mobile and take to much time to replace it
                                    Today is 14 they never get back to me even again raised my complaint for same, now they are telling they will get back to me on and before 18 august. I suggest all the buyers of flipkart don't buy any products from this company they have terrible customers support, they always believed in raising complaint but god know when they will resolve those.
                                    This is my order i'd hope they got this feedback also
                                    Email id : saraswat. [protected]@gmail.com
                                    +5 photos
                                    Sep 23, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 16, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dhiraj Kumar Mondal
                                      from Ranaghat, West Bengal
                                      Aug 14, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Chandrapur, Maharashtra, 713209
                                      Website: www.flipkart.com

                                      I ordered redmi note 5 pro mobile on flipkart due to exchange-offer with my old mobile. However at the time of delivery the delivery boy said that my battery is faulty without even diagnosing the device. I myself repeatedly diagnosed my phone by using flipkart app and every single time it passed every single diagnose tests. The delivery boy called his superior in front of me and his superior refused to exchange my phone without even seeing my phone. I understand the fact that there was work load on the delivery staff due to independence day sale but this sort of harassment done on customers without giving legitimate explanation and reason just and effort to save time is really very disappointing.

                                      Order id: od[protected]
                                      +1 photos
                                      Sep 18, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 16, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Helpful
                                      2 other people found this review helpful
                                      2 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        anuradhapks
                                        from Dharwad, Karnataka
                                        Aug 14, 2018
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Bangalore, Karnataka, 560034

                                        Hi,

                                        I had ordered whirlpool fridge through flip kart and the delivery date was today 14th august 2018. There was an offer on this fridge where the old fridge would be exchanged and an exchange amount of 3000 was given.
                                        I had mentioned that the delivery time should be between 4pm to 8pm but the delivery person started calling from 1pm and we requested him to come within the time provided. Later the delivery person told that he would deliver it on wednesday that is on 16th aug but we told that it would be very late. So he came around 5pm to delivery. When the delivery person came to deliver the product and inspected the old product he rejected it. The old product is 10 years old how can you expect it to be brand new. Why have you not checked earlier and then rejected. You guys have just wasted our time. Can you please look at the product photos and then let us know what is wrong. How can your resolve such issues. This was one of the most annoying incidents

                                        Order no - od[protected]

                                        Regards
                                        Anuradha
                                        [protected]
                                        Sep 17, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 15, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Aug 16, 2018
                                        Updated by anuradhapks
                                        I haven’t heard anything till now
                                        Aug 18, 2018
                                        Updated by anuradhapks
                                        Is there any action taken on this I have not heard anything
                                        Same thing had happened with my washing machine.
                                        They delivery guy came and rejected the item saying it is damaged, but it is not damaged from anywhere.
                                        anuradhapks's [Complaint's author] reply, Aug 15, 2018
                                        Finally flipkart will come up only telling sorry or can’t do anything more. They are not going out of the way for customer satisfaction
                                        My account deactivated how to reactivate his account my email address is [protected]@gmail.co
                                        When an old product is exchanged you can’t expect the product to look like a brand new one. Why do these websites come up with such offers and disappoint the customers at the last moment. Or they could have kept the fridge charge the extra amount and gone instead.
                                        Dear Customer,

                                        Kindly contact with your dealer regarding the above mentioned concern.

                                        Regards,
                                        Whirlpool Support.
                                        anuradhapks's [Complaint's author] reply, Aug 16, 2018
                                        The above concern is for the dealer only but dealer puts the blame on the company
                                        Helpful
                                        Found this helpful?
                                        4 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit