Flipkart Complaints & Reviews

On 4th September 2018, I placed an order on Flipkart. I made payment of Rs 10, 990 through Internet Banking of State Bank of India. Money deducted from my account but the order was not successfully placed. Then after a few minutes, I called customer care service and ask about the order, they said that money has received by Flipkart but order not placed successfully and seller will return your money within 8 hours but I didn't get any refund by the seller/Flipkart.

I have placed the order of MI LED TV on saturday dated 1st Sept 2018 .Post placing the order and making payment i have changed the address .I immediately called customer care number and they confirmed that it will be changed within 24 hrs.

Today 5th Sept 2018 I got call from logistics team for delivery where they confirmed that old address is reflecting and if we get a email from flipkart customer care we will deliver on new address.

The customer care executive (Pooja/Rahul ) and their assistant manager Prayag Singh told me that the Ekart logistics has misguided you that the address can't be changed.

Now because of all this issues I have been forced to cancel the product.

Need immediate intervention as the company should look forward to provide solution and ease the hassles for customer rather increasing the same.

I have proof of recording where the Ekart logistics is ok to deliver basis email but the customer care is creating issue (Names mentioned) due to which I will be forced to cancel the order.

Need solution in terms of delivery of product on new address.Also, to highlight I have placed address change request on Saturday 1st sep 2018 and it is showing denied today 5th Sept 2018 post call.

Trying to login to
@flipkart for first time with my new number [protected]
1) setup new account - phone number already registered
2) enter mobile no - mobile registered but password incorrect
3) tried recovering password - getting error (Unable to process request. Please retry)
4) as account is aldredy created no option to update mail id..
Helpless!!!

Hi i have bought a mobile honor 9 lite (Glacier grey, 32 gb) on emi bajay card which is expected delivery of 30th august 2018 but as i have noticed its returned back by courier and flipkart executive told me sir cancel the order and regenerate the order.

Now again i have booked same mobile from flipkart on same address but again same issue is happened and again flipkart employee told to cancel the order and regenerate the same. Now its going to panic for us and completely harassment for us.

Mi tv 55 inches purchased through flipkart, delivery happen after two days and next day installation was done that i checked only internal things but clamp installation not fixed properly.. Am unable put usb drive into tht slots.. Not able to move the tv up and down. Fixing was not happen properly, please try to fix it as soon as possible.

Chaitanya
[protected]

I have been trying to login into my flipkart account but it shows that the password is incorrect. When i try using forgot password link, it displays the message "unable to process request. Please retry". I even contacted the customer care but the solutions they provided didn't work. After trying so many times i have come to know that my account is inactive. My flipkart account is on m. No.[protected]....

I ordered a watch on 16th august, thursday and it was expected to be delivered by 19th august, sunday, but no delivery was attempted and they didn't even bothered to reschedule the delivery and cancelled my order without any notification. When i got to know about my order, i contacted them regarding my refund, they again made a promise to refund my payment within 8 days but now it has been 16 days but no response from them till now. I want my refund very urgently.

I purchased (REDMI) MI NOTE 5 PRO at 14, 999 rupees only through flipkart, I have a confirmation massage .

I checked my order on flipkart at 4th September night it got cancelled, I was shocked how is this possible I even not called for cancellation .

So never Believe on Flipkart till it give your product in your hand .

this is not the first time when they did this type of things when you order your product and if they single piece of that and at the same time while your payment if somebody purchased they cancel your product after taking your request too, and even not informing you about that. The say due to the bulk order this order is cancelled
And How it can be cancelled by seller ?

I have purchased microwave oven on no cost emi for 12 months also it was mentioned 5% discount on icici credit card. But after purchased amount is not converted to emi nor got discount, also support executive informed that it can't be done. You have to pay complete amount to bank at once. If this is case than i want to return the product.

Order id od[protected]
Complain number
In[protected]

Kindly refund my amount Rs.414/- i was ordered one sofa set cover it was received different colour it was returned, and ordered replace the item and received damaged condition so i was returned on 20.08.2018, but till now not refund my amount please send my amount please.

I got my samsung galaxy s7 today. The box seems like a used one, when i took the phone it covered with cheap plastic bag.in box accessories are missing like headset, usb to micro usb adapter, sim ejector tool. But the seal is there, but there are scretches on screen and home button. I order a new phone but the one i got seems to be a used one. So flipkart take necessary action to solve this issue.

I had ordered a watch od[protected] on 22 nd august, i received damaged after 6 days, i called to customer care for replacement, after some days replacement came to deliver product but they refused to deliver because of some tag was not available, i had not received any tag from the seller, how can i provide it, my request for return is cacelled itself also customer care executives not helpful, they are sure about their flipkart assured items, if i have not received any tag and the product was delivered damaged, what is the meaning of tag? No help from flipkart, never buy anything from flipkart, the service is very worst.

I can’t login to flipkart account. I sign out my account from flipkart then i have entered my mobile number and forgot password then otp send to my number after entering otp it shows me to enter new password after entering new password it is unable to login and asking me to contact customer care and i am trying to contact customer care numbers but all the numbers are invalid

I ordered a track pant and mobile back case on 3 september. I filled out everything, chose to pay using net banking and. The amount has been deducted from my account but the order was not placed neither i got any confirmation.

My net backing statement shows rs. 847 has been debited. Customer care people did not respond regarding this. Once representative said there was no order on my mobile or email, other said amount will be refunded or order will be placed in 8 hours but neither happened. Now they are not responding.

I ordered ifb washing machine on 17th july 2018... The seller send external damaged product.. I request replaced product... But the seller again send damaged product... What will i do? Now i complained flipkart there is no proper answer from flipkart... The executive talk to me to complain ifb customer care... I purchased flipkart not ifb website... But there is no proer response from flipkart...

I bought honor 9n from flipkart. The product touch quality is very poor and hectic, so i complaint about it, they want me to follow simple process for technician visit but the technician gave fake feedback regarding the product quality to the seller and he also mentioned that the problem is resolved and customer is happy. When i complaint about it customer support promises me to resolve the issue and also said that if the procedure takes longer time even than there is no need to worry about it. I already asked them regarding the 10 days replacement policy but at that time they assured me no need to worry about it and now they are saying that your replacement period is over, we cant refund your money.

Hi, I bought water purifier from Flipkart, which was delivered to me on 24th Aug and since I traveled to my native for rakshabandhan, I opened the packaging on 27th morning. There was a visiting card given inside the packaging, It was seller’s details, I called the guy and told him that TDS pipe is broken and it has leakage . At the same time I informed Flipkart and requested for return . Flipkart denied my request and said that seller policy has replacement and no return despite the product was broken. Seller kept calling me for repair service and asked for extra changes and when I kept denying, he sent a technician for free to fix the product but the technician was from third party and he couldn’t fix it as tds was still coming 630 and after filling a tank, it didn’t work at all. Technician left my place and I again requested Flipkart to return the product, my request is still not considered. On the other side seller started sending me WhatsApp msgs hence had to block his number. Also, I got a call from third party who sent the technician and he said that seller is not taking his call and he has to pay rs 200 to technician . I need my money back pls

I am not able to login into my account and when i try forgot password option, it says 'unable to process request .try again later. Some other people are sending item to my address.
Even after contacting flipkart they are not able to unlink my account from some other account.
My address and phone number details are leaked from flipkart.

Regarding flipkart paylater overdue payment. Iam not able to pay my flipkart paylater due as iam not able to login my flipkart account. I have contacted flipkart support team but they have not resolved my issue. Almost from the last 30 to 40days iam contacting flipkart support team for paying the due amount and that becomes useless. They have blocked my account and charged extra amount for the reason nonpayment of flipkart due. How can i pay the amount without logging in my account. I am ready to move legally on this issue.

Today i received a dell laptop. I have made the payment online.

The product should be window 10 os preloaded. But no os. Also the power adapter was missing. The battery found lntaslled but it should be separate.
The product seems used one.
Even after delivery, the website shows order placed.

Don't buy any thing from flipkart.
Now i am trying to replace or refund. But as the flipkart site shows order placed, i couldn't file my return request.