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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1476

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B
Bittu boss
from Varanasi, Uttar Pradesh
Aug 24, 2018
Resolved
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Resolved

I received redmi note 5 pro on dated 19 aug via flipcart.
There was issue of difficulty in connecting charger in mobile port.
I submitted request of replacement of same product. On dated 21 aug.
I received call by flipcart and they told me tech visit.
Then i received message trch visit on 23 aug but visit resechudled for today 24 aug.
But still not any visit done.
I am facing so much trouble bcos i am posted as medical officer in kannauj.
Oct 7, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Aug 24, 2018
Updated by Bittu boss
Please arrange my exchange as soon as possible regarding mi note 5 pro.
I am posted in kannauj as medical officer.
And i am facing problem in communication with my coligue doctors and my patients due to network problem in my micromax 3g mobile which i am using now. And it is very difficult for me to save lot of aap and data in micromax.
Bcoz i alredy exchanged my mi 4 with note 5 pro.
And i got defected one by flipcart.
I am facing lot of problem .
Its a request please solve as soon ad possible
Aug 24, 2018
Updated by Bittu boss
If flipcart is giving 10 day replacement.
I am not satisfied with product then why replacement is done.
Verified Support
Aug 25, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Sep 04, 2018
Flipkart Customer Care's response
Spoke to customer on [protected], customer wife picked the call and confirmed that issue is resolved. Hence survey pitched and closing the case.
Today again tech visit postponed qithout any reason.

I called several time but technician not receives call.
Then i call customercare they informed me that request is cancilled.
And again request is done.
Next visit by 29 aug.
Whats going on i can't understand.
I[censored] understand then please try to clear.
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    S
    Shrinivassingha
    from Agra, Uttar Pradesh
    Aug 24, 2018
    Resolved
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    Resolved

    Address: Aligarh, Uttar Pradesh, 200201
    Website: [email protected]

    Sir mene filpkart se shoes order kiye the joki order mujhe 21/8/2018 ko received hua. Jisame purane shoes likale or packing bhi sahi nahi thi.
    Jisaki complaint me just tabhi ki thi. Usake badd 24/8/2018 ko new order dene aaya to usane puarne order ko lene se mna kr diya jabki aapki company ne kh diya tha ki ho jayega change.
    Please sir change kra do anytha me consumer court me complaint dalunga.
    Sep 27, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 25, 2018
    Flipkart Customer Care's response
    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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      K
      kabir rahi
      from Delhi, Delhi
      Aug 24, 2018
      Resolved
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      Resolved

      Address: 110021

      I ordered two running shoes my order id is od[protected]. The shoes is of inferior quality and of different color i dont want this product i want my refund back and your person which u sent to collect shoes saying it was of different color... Flipkart sent me this inferior product.. Its ur responsibility.. I didnt made this product in my home i didnt have shoe factory kindly refund my money. Why u not refunding my money back.. Color issue is from your side... U sent me wrong product.. Kindly refund my money
      Sep 27, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 25, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Aug 27, 2018
      Flipkart Customer Care's response
      We've interacted with the customer and confirmed that the completed amount of Rs.880 is credited to the source account and customer is happy with the same, closing the complaint from our end.
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        A
        Anuj Anu
        from Lucknow, Uttar Pradesh
        Aug 24, 2018
        Resolved
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        Resolved

        Address: Farrukhabad, Uttar Pradesh
        Website: Flipkard

        Mairai pasa pahlai msg subha ki ape tata safari car jete cukai hai apko iskai liye 7500 rupay ka ragisteration karana padega mainai jab 7500 rupay jma kara diye to bola 18500 rupay aur jma karo fir mairai mainai flipkart helpcenter sai bate ki to unhonai btaya ye number galat hai ye fake call aye hai [protected] ye number jissai mairai ko call aya tha sir mairai ko mairai rs bapash chaiye ape jaldi sai kuch karo
        Sep 25, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 25, 2018
        Flipkart Customer Care's response
        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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          E
          Edwin123
          from Arakkonam, Tamil Nadu
          Aug 24, 2018
          Resolved
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          Resolved

          I have ordered an msi gl63-8rc on[protected]Order id - od[protected] during the independence sale from flipkart and i purchase was made at an offer price of 59990 rupees (Already paid). The promised date of delivery was[protected]. The item as per the tracking information was packed on august 14 (Images included) and was shipped upto bangalore as per last update made on august 19. But from then on there is no movement in shipment and the item remains at flipkart motherhub in bangalore. On my date of promised delivery (19-august-2018) i contacted flipkart customer care and they said to me that they have raised a complaint with the logistics team and my issue would be resolved by august 24. On august 24 morning on of the customer care representatives contacted me saying that there is no update from the logistics team and it is better to cancel and reorder the product or i can chose to wait for the product, but they can't promise a delivery date. It is not practical to reorder the product as the item now costs 69990 which is 10000 more than the amount i have made the purchase on august 12. So i don't need a refund, i need the purchased product to be delivered as soon as possible.
          +3 photos
          Sep 1, 2018
          Complaint marked as Resolved 
          Customer care contacted next day after posting complaint and took immediate actions to ensure fast delivery.
          Flipkart customer support has been notified about the posted complaint.
          Aug 24, 2018
          Updated by Edwin123
          I have ordered an MSI GL63-8RC on[protected] during the independence sale from flipkart and i purchase was made at an offer price of 59990 rupees(already paid). The promised date of delivery was[protected].The item as per the tracking information was packed on august 14 (images included) and was shipped upto bangalore as per last update made on august 19. But from then on there is no movement in shipment and the item remains at flipkart motherhub in bangalore. On my date of promised delivery(19-august-2018) i contacted flipkart customer care and they said to me that they have raised a complaint with the logistics team and my issue would be resolved by august 24. On august 24 morning on of the customer care representatives contacted me saying that there is no update from the logistics team and it is better to cancel and reorder the product or i can chose to wait for the product, but they can't promise a delivery date. It is not practical to reorder the product as the item now costs 69990 which is 10000 more than the amount i have made the purchase on august 12. So i don't need a refund, i need the purchased product to be delivered as soon as possible.
          Verified Support
          Aug 27, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            G
            Guruprashanth Nayak
            from Bengaluru, Karnataka
            Aug 24, 2018
            Resolved
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            Resolved

            Address: 560026
            Website: Flipkart

            I had ordered lg 6 kg fully automatic front load washing machine white (Model no: fh0g7ndnl02) on 12/08/2018. The same has been delivered on 16/08/2018 and on 19/08/2018 lg technician came and unboxed the item for installation and while unboxing he noticed some damage in washing tub near transportation port (According to him) and i also noticed the same. So i called flipkart and informed about the damage and asked for replacement but they inquired seller and told no same item is available with seller and they will take return, then they registered for return and told lg technician will visit and give the status report of machine. But on 21/08/2018 lg customer care called me and asked the machine status over phone and replacement status of machine and i said no replacement done you have to come and check the machine, for that lg person told flipkart is given request for demo only and not to inspect the machine and they cancelled their visit without informing me. The very next movement on 21/05/2018 i got message from flipkart stating that "your return is cancelled from the seller". I got shocked from the message and called flipkart and they said lg cancelled the visit without giving any information about the query. Then again flipkart raised the request for return of the product and for that the lg technician visit schedule was on or before 25/08/2018. From 22/08/2018 to 24/08/2018 around 8 to 10 lg technicians called and asked me regarding the previous visit status and no one came to home to check the machine. I also called lg customer care and raised the issue but no use, today (24/08/2018) i made a conference call between me, flipkart person and lg person and in that conversation lg person argued with flipkart stating that already authorized lg technician only noticed the problem while demo and no need to certify again. So i totally frustrated from these happenings. Flipkart delivered a defective lg product and for replacement/return also it is not supporting. Please consider this issue as early as possible because i am having the defective machine that is not even turned on.
            Oct 4, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 27, 2018
            Flipkart Customer Care's response
            We will revert on it.
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              K
              k75
              from Delhi, Delhi
              Aug 24, 2018
              Resolved
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              Resolved

              I took your mi 32" tv from you but it has not yet been processed in the installation process. When it was talked to customer care, they had given date 24-8-18 for installation but

              They are cancelled the process without informing me and going today, then i came to know that the installation process was cancelled, due to which i have had very inconvenience. For installation process please be quick installation process.
              Oct 15, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 25, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Aug 28, 2018
              Updated by k75
              Dear sir,

              I got 8 days for the MI TV 32" but my installation process was not complete so that I am getting very uncomfortable feeling like I did wrong with the Purchase MI TV. Now I can not tolerate you please return your TV your service is very bad.

              Regards,
              Karatikey MIshra
              [protected]
              Verified Support
              Aug 29, 2018
              Flipkart Customer Care's response
              We have interacted with the customer and he infomired the I&D is completed.
              Closing the case.
              I have ordered Redmi note 5 pro and after shipping, status is showing "misroute(same city misrouted)".
              So I want to know when it will be delivered.

              Order ID: OD[protected]

              mi tv installation process - Comment #3191452 - Image #0
              I purchase water purifier of eureka forbs. I complain the refund but not solve my complain. The product was not seeld pack.

              mi tv installation process - Comment #3191471 - Image #0
              Himmat Bhadarka's reply, Aug 23, 2018
              NOT SOLVED MY COMPLAINT
              Rs.362 rrr no[protected]th August by seller.
              rs.351 rrr no[protected]

              Saying amount refunded. But yet not received sent a bank passbook details also.

              mi tv installation process - Comment #3191507 - Image #0
              mi tv installation process - Comment #3191507 - Image #1
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                S
                Shivaji Gavini
                from Manuguru, Telangana
                Aug 24, 2018
                Resolved
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                Resolved

                Address: 534425
                Website: Flipkart.com.

                Sir this is sivajee gavini, i ordered lenova vibe k5 note mobile from flipkart kart. Delivery agent rejected the door delivery. After many complaints, item not delivered to my address and without my knowledge, order was cancelled. This is very unfair and unlawful action was done against me. It is request that issue will be taken up in action mode at the earliest.
                Sep 27, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Aug 24, 2018
                Updated by Shivaji Gavini
                My order id OD[protected]
                Verified Support
                Aug 25, 2018
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
                Hi my name is raval prakashkumar i unable to update password my flipkart account... I was not logged in flipkart why face this problem i complaint on flipkart.
                Why it not done retry my password changes...
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                  N
                  Nehha4793
                  from Chennai, Tamil Nadu
                  Aug 24, 2018
                  Resolved
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                  Resolved

                  Address: Madurai, Tamil Nadu
                  Website: Flipkart.com

                  My order no od[protected] as received on 6th august 2018, was immediately informed about the expiry of the product... I spoke to the customer care service people about the product and was told that the product will be exchanged. But it dint happen. And today they told me that the product cannot be exchanged. Now how am i suppose to use a product which is 200 ml within 2 months of time where in i can use to for atleast 1 year. The cost of the product is 2265 which is not a cheap amount at all. Kindly help me exchange the product so that it can b used.
                  Sep 28, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 25, 2018
                  Flipkart Customer Care's response
                  We will revert on it.
                  I had deactivated my account.
                  But now I want to reactivate it.
                  It is linked with my email id.
                  And mobile no also.
                  So please re-active it quickly.

                  Email- [protected]@gmail.com.
                  Please...
                  .
                  I have applied for a phone honor 7 a on 10.8.18 FROM MY MOBNO [protected]. Subsequently payment of Rs 7999 was deducted from my bank account. However the transaction could not be completed. In this connection kindly refer your no PZT[protected]WDE0601. I did not get the refund till date. Kindly do the needful at an early date.
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                    A
                    Akshay Preet Singh
                    from Dirba, Punjab
                    Aug 24, 2018
                    Resolved
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                    Resolved

                    Address: Chandigarh, Punjab, 160047
                    Website: Flipkart

                    Dear sir / mam,
                    I ordered Simpex222 Tripod from flipkart and i recieved it, but there is one thing missing in that that is "cell phone monopound adapter" without this part this tripod is useless. It is a request you to please send the part of that tripod as soon as Possible.

                    Thanks and Regards,
                    Akshay Singh
                    Email - akshay36.[protected]@gmail.com

                    order ID - OD[protected]
                    Invoice - FAA8F[protected]
                    Oct 2, 2018
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 25, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Aug 26, 2018
                    Flipkart Customer Care's response
                    Customer raised a complaint stating that cell phone monopod adapter was not delivered with the product. We have interacted with the customer and informed that the mentioned item 'cell phone monopod adapter' is not included in the sales package. Hence, closing the compliant from our end.
                    My account with mobile number need to activate, only shows that to contact us but no source of contact given. I am helpless.
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                      B
                      Balu Thangaraju
                      from Chennai, Tamil Nadu
                      Aug 24, 2018
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                      Address: 600128

                      I ordered one TV unit on[protected], when I ordered that time they mention within 5 days its delivered. But still its not delivered. every week they post pond delivery date. from customer side also no response, they simply says wait for next week. I am totally disappointment with flip kart. I want my product or my money.
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                        A
                        Anusha Bandaru
                        from Chennai, Tamil Nadu
                        Aug 24, 2018
                        Resolved
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                        Resolved

                        Website: www.flipkart.com

                        I have orderd meizu m3 note mobile on aug 2nd 2018 after many delays (With out mentioning the proper reason) the product got delivered on aug 23rd 2018.

                        After opened the box instead if meizu m3 note i got moto g4 with is very much dissatisfaction.

                        After waiting of 20 days got an irrelevant product..

                        I called to flipkart customer care many times to know the reason for delay but no proper information provided by the team.

                        Seller:omnitechretail

                        There is no proper support from flipkart.
                        Oct 1, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 25, 2018
                        Flipkart Customer Care's response
                        Duplicate of c2045435. Hence, closing the complaint from our end.
                        Hp210/64gb grey color I connected to PC but pendrive is not giving me response I need help today I got the parcel

                        very much dissatisfied with flipkart services - Comment #3191459 - Image #0
                        Hi my name is raval prakashkumar i unable to update password my flipkart account... I was not logged in flipkart why face this problem i complaint on flipkart.
                        Why it not done retry my password changes...
                        I need to replace my samsung phone with RedMi. i am not satsifed with the product . can i get a replacement or return it?
                        I Ordered A Book set On Flipkart And payment Got Successful But they cancelled My order And did not refunded me.. Now They are not Replying me..
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                          K
                          kjld18
                          from Nanauta, Uttar Pradesh
                          Aug 24, 2018
                          Resolved
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                          Resolved

                          Address: Agra, Uttar Pradesh, 282001
                          Website: www.flipkart.com / www.oriflame.com

                          I have ordered oriflame optimals even out night cream from online website flipkart.com. I have started apply on my face on 26 june till 16 aug. I have noticed lots of visible changes on my face. My face has become darker day by day.. I have noticed some changes & changed my face completely... My face featurers was changing day by day... Jawline area has incresed, near nose area has become flat, my cheeks bone become flat... I dont understand... What is happenning with my face.. Then i stopped applying the cream, my face has swelled... Within 63 days (Due to apply cream on my face) my face become horrible.. I cant see my face in the mirror.. Its become terrible.. My face structure has changed... I dont know... What kind of the product they are selling... This is the worst experience happens with me... I am facing lot of troble due to my terrible face... After applying this cream... I cant explain in the words... My age is 26 year old, i am looking like 36 yr old... My face structure has complety changed, my cheeks has become flat... I will fire the complain against oriflame or flipkart...
                          Oct 8, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 25, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Sep 02, 2018
                          Flipkart Customer Care's response
                          We have been trying to contact you on your number "[protected]" & "[protected]" however, we are unable to get in touch with you. Please reply to this email if there are any alternate contact number and a convenient time between 9 AM - 9 PM, so that we can arrange a call back to you to address the concern to ensure a prompt resolution.
                          Verified Support
                          Sep 03, 2018
                          Flipkart Customer Care's response
                          We have interacted with the customer and told to check with the brand and provided the contact details.
                          Cx agreed. Closing the case.
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                            S
                            Shinde V J
                            from Mumbai, Maharashtra
                            Aug 24, 2018
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                            Address: Mumbai City, Maharashtra

                            I ordered for 2 hand bags on 18 aug and delivered only 1 bag on 23 aug and now refuse my complaints showing me invoice copy. In invoice copy qty 2 but in pouch there was 1 qty. The boy was came on 22 aug for delivery but i not went to office because bank holiday then they confirm the undelivered item and next day deliver it. Payment took 760 for 2
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                              R
                              rohitgg5g
                              from Jind, Haryana
                              Aug 23, 2018
                              Resolved
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                              Resolved

                              Address: Hisar, Haryana, 125052

                              I have buy three gift card amount 2000 each
                              now it shows card deactivated

                              [protected]
                              [protected]
                              [protected]

                              please do needfull
                              Your query with Flipkart [Incident: IN[protected]]

                              i send the my aadhar card already

                              Your query with Flipkart [Incident: IN[protected]]

                              Your query with Flipkart [Incident: IN[protected]]
                              Your query with Flipkart [Incident: IN[protected]]
                              Sep 23, 2018
                              Complaint marked as Resolved 
                              they have not solved the problom
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 25, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Sep 09, 2018
                              Flipkart Customer Care's response
                              Customer raised complaint regarding gift voucher deactivated related, we have interacted with customer and informed customer that gift voucher has been activated, customer agreed, hence closing the case from our team.
                              Sep 23, 2018
                              Updated by rohitgg5g
                              i have complaint regarding three gift cards and only one gift card is activated by you
                              i am fed up with flipcart support
                              no one is helping me
                              they are giving me dates again and again
                              Verified Support
                              Sep 24, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                V
                                Vaibhav2502
                                from New Delhi, Delhi
                                Aug 23, 2018
                                Resolved
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                                Resolved

                                Website: www.flipkart.com

                                Dear sir,
                                I ordered black colour sparx shoes from Flipkart company order id no - OD[protected]. But i received only single piece i.e right side old shoe of power company without laces and condition was very miserable.They sent me 20 year old piece of shoe. After complaining about the same they are not picking the wrong product nor refunding my amount back. I am being harrassed by Flipkart. Please help me.
                                Regards
                                Vaibhav Arora.
                                +4 photos
                                Sep 27, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 25, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                Aug 25, 2018
                                Updated by Vaibhav2502
                                I tried returning item 4 times but wishmaster is not picking the item as he says he has no approval from Chandigarh office. Wishmaster contact no - [protected], [protected]. They are harrassing me . Please take appropriate actions against Flipkart. They are looting people by sending wrong products.
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                                  V
                                  from Chennai, Tamil Nadu
                                  Aug 23, 2018
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu, 60002

                                  I bought this mobile on 19th August. I feel some slowness in the mobile and. Contacted customer care and I told them abt the slowness and will raise a request if I have any issue. The next day evening mobile got switched off and I can't switch on it.. Raised return and they sent tech also he done reboot the mobile..Again my mobile continuously restarted on next day so raised again for replacement..But they keep on sending tech but I scare to use the mobile bcoa from the 1st day I had face the issue.. Really I am very disappointed in Flipkart.. My previous mobile was bought in Flipkart. I hope the will help for the good resolution like replacement or refund.. But they simply closing my issues.. I am fed up with Flipkart..
                                  Oct 1, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Aug 23, 2018
                                  Updated by [email protected]
                                  I want refund for the producct
                                  Verified Support
                                  Aug 25, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    S
                                    Sree S
                                    from Chennai, Tamil Nadu
                                    Aug 23, 2018
                                    Resolved
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                                    Resolved

                                    Website: www.flipkart.com

                                    I am Sree from Chennai. I ordered the mobile on 05th July 2018 and received the product on 07th July 2018. Due to various issues faced in the mobile in an hour o[censored]sage or two (Camera Stability, Face Recognition, Over Heating while charging and Hanging while using web browsers.) On the same day (07th July 2018), I placed it for replacement.

                                    It is 23rd of August today and still the REPLACEMENT IS NOT DONE BY FLIPKART.

                                    They just provide various reasons everytime and cancel my replacement request. I placed it for replacement again and again and again... For 5 times during the 10 Days Replacement Policy... And everytime FLIPKART cancelled it without giving proper Justification.
                                    No proper resolution is being provided by the customer care team too.. They say that they are just back end team and can't help me with the issue... When I ask them to transfer the call to a senior who can help me with the issue, they hesitate and never transfer my call... Or Everyday they ask me to wait for 4-5 days...for the issue to be resolved...

                                    This has happened for the last 2 months... And I have contacted Flipkart team atleast 50 times but there's no proper response...!
                                    And whenever I try to reach Flipkart Team, a World war happens where I give a Call back request and they would give a missed call as a Call back... I would receive only one ring and the call will be disconnected... Even if I try my best and attend it in the 1st ring... The call would be blank or get disconnected within a minute...
                                    The number from which I receive a call is such that Even I can't call back to it...

                                    When a Mobile has so many issues on the 1st day of receiving the mobile itself.., WHY SHOULD U HESITATE TO REPLACEMENT.

                                    Now I have Understood from the Technician visits and others that this version of the mobile is itself a failure.. and that's why FLIPKART is not ready to replace and Try to Cheat their customers by selling out the available stock somehow...

                                    As I have already waited 2 months of the same product and never got it.., Now, I want REFUND OF MY MONEY.. Or replacement with a different product...from FLIPKART.

                                    Regards,
                                    Sree S
                                    [protected].
                                    Oct 8, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 25, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Verified Support
                                    Aug 30, 2018
                                    Flipkart Customer Care's response
                                    Customer raised a complaint regarding the product being defective. We have interacted with the customer and informed that the service engineer has confirmed that the issue has been resolved in customer device. Hence, closing the complaint from our side.
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                                      A
                                      amitg684
                                      from Noida, Uttar Pradesh
                                      Aug 23, 2018
                                      Resolved
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                                      Address: New Delhi, Delhi
                                      Website: flipkart.com

                                      I would like to share my wrost experience with flipkart. Waiting from last 12 days for Installation of Mi TV and also I called several times to flipkart and
                                      it's installation partner jeeves..but in flipkart/jeeves customer care excutive/senior executive has only one answer wait 24 -48 hours and your query forward
                                      to concern team or person... and one more thing flipkart customer care executive/senior executive doing fake commitment and change there statement as per there
                                      convenience... My Order ID is OD[protected]
                                      Oct 6, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 25, 2018
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        A
                                        Anvesh gupta
                                        from Unnao, Uttar Pradesh
                                        Aug 23, 2018
                                        Resolved
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                                        Resolved

                                        Address: Lucknow, Uttar Pradesh, 226012
                                        Website: Flipkart.com

                                        I bought a skyvik wireless charger from flipkart but the product is different as mentioned in description. It doesn't have fast charging at all. It is of weak quality also, so i called them to return the product but denied to return. They said return policy is not available for electronic items.
                                        My product order no. 0d[protected]

                                        Thank you
                                        Oct 5, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 24, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Aug 26, 2018
                                        Flipkart Customer Care's response
                                        Customer raised a complaint regarding the return of the product as he is facing issues with it.

                                        Tried reaching the customer on both numbers but there was no response.
                                        Verified Support
                                        Sep 04, 2018
                                        Flipkart Customer Care's response
                                        Customer raised a complaint stating that the product delivered is defective. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed that the refund has been completed on[protected]. Hence, closing the complaint from our end.
                                        Dear Flipkart India head
                                        Your immediate attention is drawn on following urgent points:
                                        a. On 7th JUL 2018 @ 10:16 AM after going thru your advertisement on your web page, I placed an order for Brother Brother?? DCP-2520D Multi-function Printer color laser.
                                        b. 100% advance payment was done for the same while placing order and I received a parcel on 11th JUL 2018.
                                        c. Thus it’s established that seller FLIPKART on its web site offered a product for a specific price and after making payment of that price, we both entered into a valid contract.
                                        d. The proof of order is attached as ANNEX-I with marking of the advertisement of flipkart.
                                        e. I was dispatched the material by flipkart and parcel was received with lot of thrill and excitement, my son received it.
                                        f. While opening the above parcel I found that I have been sent a laser black brother MFP, which was not my order and I immediately raised the issue with flipkart thru the cell.
                                        g. I was promised that my product shall be delivered to me thru a replacement by 17th July 2018 and I have to wait though I have paid money.
                                        h. Since 11th JULY till 16th JULY every day I called flipkart team over phone and explained that please see I get the right product as per my order only.
                                        i. On 17th JULY 2018 I received another parcel and earlier one was picked back.
                                        j. It was shocking while I opened the parcel as I found an old and used box of canon brand with QUAKR tape in torn condition with top sealed and I did not open it further.
                                        k. To support point J, attached are pictures as proof, which were sent to flipkart also.
                                        l. I again spoke with customer care (which was useless as even after speaking for an hour neither cse nor supervisor Mr. Rizwan as he told me his name) did not give me any answer except sorry which does not mean anything.
                                        m. I was promised that by 18th JUL 2018 around 09:00 PM someone from flipkart would call me and give resolution.
                                        n. On 18th JULY I called twice one at 07:30 PM and other after 09:30 Pm to your CSE’s but no resolution came in.
                                        o. I received call on 19th JUL around 01:00 PM someone from flip kart will call me but this also did not happen, proving the connivance of flipkart with seller.
                                        p. This crisscross call between myself and flipkart continued till 06th AUG and finally I was communicated that I can go to court or anywhere, flipkart max can refund me my money which I had paid.
                                        q. I have undergone lot of mental pressure, trauma and harassment by flipkart and I allege that it looks like flipkart is hand in gloves with seller for cheating and doing fraud with customers.
                                        r. Thus I hereby give legal notice to flipkart thru its CEO and MD for immediate action as suggested below:

                                        a. Thus its further established with above points that:
                                        i. Flipkart is well aware that I have been cheated, harassed, being given mental trauma and agony by flipkart.
                                        ii. Flipkart cant runaway that they have given their platform to vendor and vendor is responsible as if this is the case someone may sell prostitution/stolen goods thru their website, thus this company is accountable for all advertisements published on its web page.
                                        I therefore give legal notice to flipkar India for following:
                                        a. Immediately the refurbished, torn, used with Quaker tape canon printer (the box is sealed and I do not know content), is replaced in next 72 hours after receipt of this notice, with my order or equivalent product.
                                        b. Though no money can compensate the harassment, mental trauma and agony I have undergone due to irresponsible and cheating behavior of flipkar, I feel that an amount of 70, 000 would be adequate towards compensation and must be paid to me by flipkart in next 72 hours.
                                        c. Incase flipkart is not able to do justice, I shall be free to move to various platforms available for justice in this case..

                                        Thanking you,
                                        VIMAL SRIVASTAVA

                                        different products - Comment #3192983 - Image #0
                                        different products - Comment #3192983 - Image #1
                                        different products - Comment #3192983 - Image #2
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