Flipkart Complaints & Reviews

I have a placed an order on flipkart for Honor 9 lite (Glacier) with tracking ID FMPP[protected]. They haven't delivered my product yet. And, Now they are forcing me to cancel the product and place a fresh order but with new price which is costing me 4K more.

I want my product delivered with same cost.

I have ordered an iPhone 5s (OD[protected] on date 6th Aug 2018. While product received on date 9th Aug I found handset screen distorted. Without any further
investigation of handset with in 15 min I asked to flipkart customer care for
refund/replacement and i just wrap the handset as i got it. They have
initiated for return. but when pick up guy came he check each and everything
and found another issue of IMEI no. mismatch on Handset and Box. He refuse
to return and told because you didn't mention IMEI mismatch issue can't
take it back.

Now i again contacted multiple time to customer case but 4 return request
has been canceled without any discussion.

Now they are not ready to even take it back or to replace or to refund.

Thanks,
Yogendra

This was a bad experience with flipcart.
On 5th of August I purchased a washing machine with my credit card...a message arrived that 14k rupees will be blocked for 3 days and after 3 days it will come back to my account...it's more than 10 days. I didn't got my money...I need an explanation but before that refund my blocked amount..

Dear sir/madam,

Greetings! I recently placed an order at flipkart (An electronic commerce company headquartered in bangalore, karnataka) for Redmi Note 5 Pro (Black, 64 gb) (4 gb ram) mobile phone under exchange offer (Order id:OD[protected]. The exchange offer involves exchanging older mobile with a newer one. When the ekart (Courier name) executive came to deliver the mobile, he rejected the exchange (Redmi Note 4 which is purchase from flipkart on 12/07/17 against order id OD[protected] for reasons not indicated by flipkart.

The flipkart terms and conditions are (Flipkart terms and conditions followd by my response):

A. Brand and model of the old device matches the declaration provided by me in the flipkart website at the time of purchase of the new device.

The old device exactly matches the declaration provided by me.

B. The phone switches on and should be in switch on mode for a minimum of 30 seconds without connecting to charger.

The phone switches on and remans active for hours together.

C. The imei of the old device, provided by me in the flipkart website at the time of purchase of the new device, is correct and there is no mismatch.

The imei of the old device matches exactly with that provided by me.

D. Screen should not have any cracks and it should not be coming out from edges. Body of phone should not have any crack and there should not be any button missing from the phone

There are no cracks on the screen and it remains intact. There are neither cracks nor missing buttons in the phone.

E. For all phones, the screen lock should not be active (All forms of screen lock viz; pattern, pin, password, fingerprint, face recognition, smart lock, etc needs to be de — activated).

The screen lock was not active.

F. For apple iphones, i-cloud account is unlocked.

This is not applicable in my case.

Despite fulfilling the terms and conditions as a customer, my purchase order was not fulfilled and thus the exchange was rejected. I request follow the terms and conditions mentioned on the website and thus complete my purchase order.

Regards,
Pragnesh.

Hi
I was ordered USB handset received against order ID OD[protected].

When it got delivered for the first time there was some disturbances in outgoing voice then I logged return to exchange the same.

Another item got delivered which works 2 to 3 weeks of time but now again there is incoming sound problem it has become very low although tried to increase the sound from mobile & from receiver but nothing has happened.

request to either replace or help me how it can be corrected.

Hello Anybody Iam ordered Aug 8 One Back Case for mobile In Flipkart.com . It will be delivered to me in two days But The delivery was delayed to 5 days So im Cancelled my order But Flipkart said The money Reflect to your Bank Account Within 6 days . So iam waited 6 days But money didnt refund, im contact Customer care in Flipkart he said The money credit to your credit your account on 16 aug but Till Now Not credited.The worst experience Is Flipkart

Hello
Sir, by mistake i buy honor 9n 4gb/64 mid night black mobile dated 12/08/2018delivered in my registered address, i want return & replace because i received different colours, flipkart was not return & replace product, company 10 day return & replacement policy, i try 4-5 time but flipkart not any response about my complaint so please help me, my contact no.[protected]

Order id: od[protected]

I've placed an order for beats by dre solo 2 headphones and received a fake one last. So i've requested for the refund and few minutes later, i received a call from [protected] and the person's name who spoke to me was manjeet, he started asking me about the reason behind the refund request and i told him that i received a fake product.

After sometime, he told me to check whether it's working or not. When i asked him why am i supposed to check whether it's working or not when the product itself is fake, he started arguing and was denying to accept the request.

When the product itself is fake why a person should check whether it's working or not.

I've invested 6+k and without knowing about the product, no one will pay so much of money just for a headphone.

I expect a resolution asap and it's must for flipkart to take action against such agents or you will keep losing customers.

Regards,
Bhaskar.

My Mi note 5 pro is having network issue and data cable is also broken. So i want replacement for the same. But i was troubling by the procedures. My replacement is cancelled 3 times. Please replace my phone. I am from a very poor family. I saved for 10 months to buy this phone by walking to college instead of having conveyance. Please sir replace it or refund it.
I beg to you sir

I have ordered for refmi note 5 but not received original product.in received mobile logo of note 5 not shown when mobile start or switch off.
Wrong product delivered to me. It is note same as its description & logo shown in advertisement.
So i want original redmi note 5 mobile in which logo appear wh when its start or switch off. Otherwise i am taking legal action for wrong item delevery instead of shown item
I am also attaching item & item logo image for redmi note 5 mobile. Give mi original logo wala mobile otherwise refund my money

I have ordered a product on 2nd august 2018. Expected delivery date was august 10th. My product reached madurai on 6th august, it is 100km distance from delivery location. Still the product kept in madurai. They did not deliver the product. I registered a complain on flipkart and gati courier on 10th august. They also did not resolve my problem.

They are asking me continously, give me two more working days to resolve your issue. Today is august 16th, Still i am waiting for my product. Very Worst Service by flipkart and Gati Courier Service.

I have order a mobile on EMI from bank provided on Flipkart portal and they confirmed date of delivery 14 August and then shifted to 16 August and on date they saying product is misrouted and I have to cancel this and reorder new one, since my limit is already blocked and charges applied for EMI conversion so if I cancel the order who will compansate my time and financial loss.

Now day its become trade of Flipkart and they have secret deal with banks for this kind of fraud for charging EMI without getting the items

My order for redmi a5 was cancelled today. Whole week I waited for the day to book the phone for one of my relative as present and without delay I booked the phone at 12pm but after 3 hrs I got a msg that my order is cancelled. This is ridiculous and am sorry to say being a regular customer of flipkart, don't make your customers loose trust.

I have recently placed order on flipkart of Oppo f5 youth, unfortunately I have received Gold color instead of Black colour.

Now I'm not able to login to flipkart also helpline suggested me to drop an email.

I'm facing this issue because of mistake from Flipkart side, there was nothing done wrong from my side.

Can you please help me to get black color of same phone.

I have purchased this phone as a exchange of my old phone, now because of Flipkart mistake I'm suffering from this.

My number is - [protected].

Dear sir

My problem is my payment is will be debited from flipkart side and my order also not confirmed

They are not responding correctly whether it is refunded or not

Or else my product will be deliver or not

Already i called customer care for more time they give not an correct i for they skip. My question and queries

Please help to get my amount

Debited amount : 13999.00
In my state Bank account

Hi
On ‘23RD MAY 2018’ from flipkart one item was arrived which was i purchased through Flipkart pay later and I want to return that item because of size issue but i am unable to return that item because Without any notification flipkart team suddenly blocked my account access and cancelled my all 4 products which was already our for delivery on ‘24th May, 2018’.

Regarding this issue so manytimes i send mail and also make calls to customer care executive for my account access but they didn't respond me and not solve this issue and now their flipkart paylater team continuously send me messages and calls with extra late due amount. when i complained to their paylater team about my access problem. They give me access after return policy was over for that item. I am unable to return that product now and when i am requesting them about this issue they denied to solve this issue and forcing me to pay that item with extra late due charges.

i have no fault.If i had access i can be able to returned that product and there is no payment on me.

Thanks
Smruti

I was purchased my 55"mi smart tv on 13.6.2018. After 20 days has created an sound problem. No clear sound quality are made by this tv. So my request to you kindly replace the tv or remove the problem. Original copy of bill are attached.
My address are below:

Gagan deep c/o vikas yadav
# 347, ward no 27
40 foota road, near sai provision store
Kurukshetra 136118
Ph. [protected], [protected]

I was order honor mobile from flipkart..
See in screenshot...
Today was update this track...

Flipkart make me fools...
And four time update my delivery date... With this reason "address was incorrect"...

But, previous order already deliver in this address...

If, the place is not correct... Than delivery person can call me...
Number is given for that reason only... So delivery person can call at the time of dilivery... If flipkart have no this item for delivery than add in track detail

The person from ekart have not still delivered my mobile which was scheduled on 13/08/2018 as no message was send regarding delivery i was not able to collect it. Moreover there is no number of ekart to contact so contacted to flipkart 2 times but only assurance no action taken.
Till today 16/08/2018 i am not in receipt my product. What a worst and pathetic service by flipkart and ekart.

I have bought an honor 7a (Blue, 32 gb) including exchange plus discount on freedom sale offer. But the delivery executive didn't accept it for the excuses that there is some tiny scratches which was due to the flip cover of the mobile, while my phone is only 1 year old and still in a well running condition, better battery backup no scratches on screen. They even clear the instruction that the screen should be perfect and phone should be on running condition.

Don't understand why it can't be accepted. There is no instruction within the exchange offer regarding scratches on the back of the mobile. As an old customer this time i am very disappointed by flipkart. A biggest fraud online store.