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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
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Flipkart reviews & complaints page 1477

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R
RaviSharma3121
from Bengaluru, Karnataka
Aug 30, 2018
Resolved
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Address: New Delhi, Delhi, 110030
Website: WWW.FLIPKART.COM

I ordered a jbl headphone for about rs.2500, for gifting purpose.
But what flipkart delivered is a fake, used and a faulty product, which is not even worth a penny.
Flipkart just crushed the moment i was in, as i could not gift that fake/used product obviously.

Now they are denying for the refund and just offering a replacement of the product, however that product is of no use now for me as i ordered it for some gifting purpose and its of no use for me now.

When i raised this issue to flipkart, they are giving me absolutely no response/resolution.

I'm totally fed up with this harrasment and the pathetic service they are offering for the customers.

I just want my refund now.

Didn't expect this from such a brand - flpikart

God only knows what future holds for them.
Oct 14, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2018
Flipkart Customer Care's response
We will revert on it.
Verified Support
Sep 03, 2018
Flipkart Customer Care's response
We had interacted with the customer created return for refund and customer confirmed that refund is reflecting hence closing the case.
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    M
    Manikanta Bomma
    from Hyderabad, Telangana
    Aug 30, 2018
    Resolved
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    Website: Flipkart.com

    I placed an order with flipkart on 11th of aug, the order was cancelled by flipkart saying product unavailability within next 30 mins. I have paid the amount using credit card, only 5.7k got refunded, refund of balance 32k is being postponed for the past 2 weeks. Now i have to pay the interest to cc for that 32k!!!
    Order id : od[protected]

    Issue is still pending for resolution
    Oct 4, 2018
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 31, 2018
    Flipkart Customer Care's response
    We will revert on it.
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      A
      Abhinav0908
      from Mumbai, Maharashtra
      Aug 30, 2018
      Resolved
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      Resolved

      Address: 122002
      Website: www.flipkart.com

      Hi,
      I was able to place the order easily yesterday during the flash sale and order was confirmed, and after some time i received a message that the order has been shipped. But now suddenly they cancelled my order. (Attached the screen shots). Amazingly i am flipkart plus user too, so this is how flipkart treats you.

      When i called them to inquire about the cancellation, they are saying as bulk order was placed during the sale yesterday, so seller is not able to process all the orders. Thus we have cancelled your order, and they asked me to try my luck once again during the next sale. How can seller cancel the order, when it has already been shipped? (Attached is the shipment details)

      I don't know, why are they making consumers fool, if they can't handle their seller and their software (Plaftorm). It should have displayed out of stock immediately and shouldn't have confirmed my order.

      Flipkart, let me tell you on irctc everyday lakhs of tickets are being booked during tatkal, and i have never heard a single incidence that they have cancelled confirmed ticket or bulk order kind of blah blah stuff.

      Flipkart is just making fun of it's consumers by creating sale hype and then cancelling the orders, so that the demand and supply mismatch is there.
      I want the order to be placed again from flipkart's side and to be delivered as promised on 31st august.

      My registered number is :[protected]
      Oct 4, 2018
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 31, 2018
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Sep 02, 2018
      Flipkart Customer Care's response
      We've interacted with the customer and apologized for the cancellation as it was placed under Bulk order cancellation, requested customer to place the order using their own accounts to who so ever customer is planning to gift the order, hence closing the complaint from our end.
      Same has happened to me.
      Have they provided you any further resolution apart from refund?
      Abhinav0908's [Complaint's author] reply, Aug 30, 2018
      Nope...they are just creating the hype to as alolmost everybody was able to place the order for this phone. And in that case their upcoming flash sales would have been a flop show.
      Trying to mke poco f1 as popular as one+6 ...cheap strategy
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        J
        Juned Alam Ansari
        from New Delhi, Delhi
        Aug 30, 2018
        Resolved
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        Resolved

        Address: New Delhi, Delhi, 110055
        Website: flipkart.com

        Flipkart is refusing to provide gst invoice (Having my gst details mentioned on invoice) for the phone (Poco f1) bought on 29-aug-2018 for business purpose.

        Without gst invoice, input tax credit cannot be claimed.

        Shame on you flipkart.. You are not even providing seller details so that i could contact them directly to revise the invoice.

        Learn something from amazon.. Even paytm is providing the facility of filling gst details to get input tax credit.

        Flipkart order id - od[protected]
        Product - poco f1 mobile
        Order date - 29aug, 2018
        Oct 9, 2018
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 03, 2018
        Flipkart Customer Care's response
        We will revert on it.
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          R
          raviranjan14in
          Aug 30, 2018
          Resolved
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          Resolved

          Address: 846004

          The washing machine was delivered on 2nd of august 2018 and the installation was scheduled on 6th of august, but no one showed up. It was again rescheduled to 8th august but again no one came. I have sent more than 50 follow up emails, messages via facebook, call, twitter but every time i got the same response that we are looking into it. Today is 29 august and flipkart is still looking into the issue.

          Order id: od[protected]
          Oct 1, 2018
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 31, 2018
          Flipkart Customer Care's response
          We will revert on it.
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            S
            Siddhartha Prasoon
            from Bengaluru, Karnataka
            Aug 30, 2018
            Resolved
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            Resolved

            Address: 560078

            My order was automatically cancelled. I was waiting from morning and placed the order at 12 pm. The order was successfully placed only to be cancelled by seller at 4 pm arund some fabricated ground and bogus info whatsoever. I want my order to be processed. My order id was od[protected].
            I placed only a single order but still i was being said that on multiple order account, seller has cancelled your order. My contact no. Is [protected].
            Oct 11, 2018
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 31, 2018
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Sep 01, 2018
            Flipkart Customer Care's response
            Customer raised a complaint regarding product delivery, we have interacted with customer and informed that order has been cancelled so requested to place a fresh order he agreed refund confirmation also given hence closing the case from our team
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              S
              sonagitu
              from Samalkha, Haryana
              Aug 29, 2018
              Resolved
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              Resolved

              Address: Sonipat, Haryana, 131001
              Website: Flipkart

              I place order tracking id fmpc[protected] a whilepool refrigerator order on dated 23 aug 201. Your team commit to deliver the order on 28 aug 2018 but on 28 aug i got a mail from your side that due to adverse weather conditions we postpone delivery till 1 sept 2018.in morning of 29 aug 2018 when i call customer care number they also confirm same that your order will be delivered till1 sept 2018. But in night of 29 aug one mail also confirm me that your order was cancelled due to you are not connectable from last 24 hour. I get confused by reading same. How can it is possible. I contact their customer care more than 5 times during the placing of order. So plz look and identify the responsibe person who did same. Take stick action against him. I also confirm you that i this is my first and last order with you
              Oct 4, 2018
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 03, 2018
              Flipkart Customer Care's response
              We will revert on it.
              Dear Customer,

              Kindly contact with your dealer regarding the above mentioned concern.

              Regards,
              Whirlpool Support.
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                P
                Ponselvi
                from Chennai, Tamil Nadu
                Aug 29, 2018
                Resolved
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                Resolved

                I received one call from flipkart that I won the lucky prize worth 1280000 and he asked to pay tax 12800 and 25600 transferring charge to get it. I paid the money through the bank and money transfer. I paid the to the account name shakeer Ahamed punjab national bank.Then he asking me to pay gst 59000. Please recover atleast my I.e 12800 and 25600. Please do any favor.
                Oct 10, 2018
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Aug 31, 2018
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Aug 31, 2018
                Flipkart Customer Care's response
                As interacted with the customer the issue is resolved now hence closing this case from our end.
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                  A
                  Anuragroccodey
                  from Kolkata, West Bengal
                  Aug 29, 2018
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 700033
                  Website: Www.flipkart.com

                  Hello Team flipkart, this is the 2nd complaint in this forun in a week span. My order id is- OD[protected] for an iphone se gold 32gb. The order was placed on 16th of August 2018. Till date it is not delivered. It was being conveyed to me that it is having a label issue. The courier team forgot to label down a tracking id for the order. I mean how irresponsible is this from the ecommerce giant? Today evening I received a call from a backend team of your organization to re order the product. How dare you to come up with a resolution like this? You people don't even know thst if a product is purchased via bajaj finserv card, it takes minimum 4 business days to refund back to bajaj emi wallet account? And since 17th of august 2018 it has been mentioned in the notes that I'll be going out of city on 3rd of September 2018. How can an organization run on basis of such inefficient people? You people should have conveyed me by 21st August 2018 that I should reorder the product. You people stretched the dates for resolutions. Now my bag is full of resolutions. I want to make a clear statement, I want my product by 1st September 2018. I don't know how. I repeat, I don't need a resolution. I want my tracking id and my product by 1st September. I have all the call recordings. So I would request you not to push it to legal action. I won't cancel my order. Is that clear? I want my product. Its your organization's fault and you people have to fix it. Those ekart guys aren't receiving salary for missing a tracking id after a customer places an order. How much time does it takes to generate a tracking id if it is missed? Are you serious? 12 days man. It has been 12days. All I got a resolution is to cancel and reorder? I won't take this ###. I want my product by 1st of September. How dare you people say me to cancel my order and reorder once again?
                  Oct 7, 2018
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Aug 29, 2018
                  Updated by Anuragroccodey
                  Please contact me on [protected].

                  Aug 30, 2018
                  Updated by Anuragroccodey
                  Hello team flipkart,
                  I have already lodged a complaint at the national forum. Below is my complaint image at consumer forum. Please give me a callback by 12pm today with a positive reply. I repeat a positive reply and I will take back my complaint. Call me on [protected]

                  Verified Support
                  Sep 03, 2018
                  Flipkart Customer Care's response
                  Duplicate of c2059583. Hence, closing the complaint from our end.
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                    S
                    sshubh87666 shubh
                    from Durg, Chhattisgarh
                    Aug 29, 2018
                    Resolved
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                    Resolved

                    Address: Sagar, Madhya Pradesh, 470002
                    Website: flipkart online shopping

                    I have order Titan NH1487YL01 The Daddie Watch - For Men and my order no is OD[protected] when corrior boy delever my product then i open it but i recive durty titan box and when i open box inside diffrent brand watch name is quratz and packging also poor without bubble packiging then i compland this order to flipkart and i place return request but flipkat says not full fill your compland please place a new request and reject my request 4 times and i aslo send a snapshot of recived product but they not arrange a return pickup and they are not giving me replacement or refund please help me please for refund my money or replacement please sir.
                    Oct 10, 2019
                    Complaint marked as Resolved 
                    Compland has been resolved.
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 31, 2018
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Oct 11, 2019
                    Flipkart Customer Care's response
                    Hi, We're sorry for the trouble. However, we are happy to let you know that the seller has completed the return request for your order "OD[protected]" and the refund of ₹ 4647 has been completed on 06 Sep 18 to your Flipkart Credit account. This amount should have been credited by now. Your kind understanding is appreciated.
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                      U
                      Unni1217
                      from Jagtial, Telangana
                      Aug 29, 2018
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                      Address: Malappuram, Kerala, 679321

                      My order id: OD[protected]. Actually the delivery of my ordered item is on 23/08/2018 but Today only i received my ordered item, means after 5 days of delay . Above all this, my ordered item is damaged . Plz replace me the above ordered item with new one .
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                        O
                        OSHOBA VISION
                        from Noida, Uttar Pradesh
                        Aug 29, 2018
                        Resolved
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                        Resolved

                        Address: Saharanpur, Uttar Pradesh, 247001

                        I ordered this headphones today but i am very disappointed by its ear coushion build quality, just after 10 min of its use my ears starts paining hardly and warm.
                        So i did the return refund process but there was no option for refund, there was only replacement option.
                        I want my money back.
                        One the same thing happened with amazon also but that happened so nicely, in just two hours i got my money back because of the product dissatisfaction.
                        Oct 7, 2018
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 31, 2018
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Sep 01, 2018
                        Flipkart Customer Care's response
                        Customer raised complaint regarding product quality issue and need to return the product, we have interacted with customer and informed seller replacement policy hence closing the case from our team
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                          K
                          kunalnitw
                          from Mumbai, Maharashtra
                          Aug 29, 2018
                          Resolved
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                          Resolved

                          Address: Kurnool, Andhra Pradesh, 518003
                          Website: www.flipkart.com

                          Against OD[protected], I have ordered HP 680 Twin pack Single Color Ink. Out of combo of two, I have used one Ink previously. The first Ink cartridge pack was good. Today first Ink cartridge was over and I have tried to replace the second INK cartridge from Combo then I am getting error attached in the photo."Remove and Reinstall the indicated cartridge making sure it is correctly installed. If this message continues to appear replace the indicated cartridge I have tried multiple times to install the ink cartridge but i am getting the same error. I have using this printer since more than 1 year but I have not get any error like that. I have again tried with another old Ink Cartridge and old ink cartridge is also fine.

                          I believe that I have received the faulty product from flipkart.com and request to replace the same because of inferior product quality. Also, Flipkart can get it check Ink level of faulty cartridge. Expiry date: 23/02/2020 Sl no: [protected]
                          Oct 3, 2018
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 31, 2018
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Sep 01, 2018
                          Flipkart Customer Care's response
                          Customer raised complaint regarding product defective, we have interacted with customer and told seller replacement policy is completed so requested to get in touch with brand hence closing the case from our team
                          Sep 03, 2018
                          Updated by kunalnitw
                          So, It Means that You will provide duplicate product and you won't take the responsibility of duplicate product. I am escalating this complaint to Higher consumer complaint authority and filing a suit
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                            V
                            vinodbawane
                            from Pune, Maharashtra
                            Aug 29, 2018
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                            Address: Pune, Maharashtra, 411001

                            I ordered the smart phone on flipkart via. flash sell order is also got confirmed but after 02:30 hrs. the order got cancelled by the seller by citing the reason limitted stock. It was not expected from flipkart. Flipkart should give me special previlage to obtain it.
                            order No. = OD[protected]
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                              K
                              kotturu praveen
                              from Bengaluru, Karnataka
                              Aug 29, 2018
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 560062
                              Website: Flipkart

                              I have cancelled the Order having Order ID OD[protected] in the month of July 2018. Its been more than one month and still i did not received refund of Rs.1206/-.

                              My calls to Customer Care and email to [protected]@flipkart could not help me to get amount back. There is no proper update from Flipkart support team.
                              Can you please help me to get refund of Rs.1206/-?
                              Oct 5, 2018
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 03, 2018
                              Flipkart Customer Care's response
                              We will revert on it.
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                                A
                                Ankit Maahich
                                from Suriapet, Telangana
                                Aug 29, 2018
                                Resolved
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                                Resolved

                                Website: www.flipkart.com

                                I ordered a mobile pocophone poco f1 mrp: 20990 on 29 august 2018. The order had been placed and i had received confirmation sms notification regarding the same. But at 2:25 pm the order got automatically cancelled with no proper explanation what so ever. This should be purely considered as breach of contract!
                                Thanks and regards
                                Ankit maahich
                                Contact: [protected]@gmail.com
                                Oct 8, 2018
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 31, 2018
                                Flipkart Customer Care's response
                                We will revert on it.
                                My return request have been cancelled without informing it.ihave talked to service center also about this matter but didn't solve it.they again cancelled my return request without informing me anything.i want my money without any davitaion.
                                I deactivated my flipkart account some days before as i was changing my phone after i reactivated my flipkart account from a new device the wallet balance is showing zero, please fix it as soon as possible
                                Same happened with me too. My order for POCO F1 was cancelled at 4 PM on 29/10/2018 while it was successfully placed at 12 PM .
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                                  prasanna prusty
                                  from Bhubaneshwar, Odisha
                                  Aug 29, 2018
                                  Resolved
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                                  Resolved

                                  Address: Khordha, Odisha, 752101

                                  I got the below message today morning. Bit know one called me yet... I want this delivery today or tomorrow. Because of my daughter birthday tomorrow...
                                  And the number was given in message is wrong. It is always out of reach...

                                  Out for delivery: yellow bee girls sling... With tracking id fmpc[protected] from flipkart.com, will be delivered today by an ekart service partner (Call [protected]). Please pay rs.449.0 by cash.
                                  Oct 12, 2018
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 31, 2018
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Sep 01, 2018
                                  Flipkart Customer Care's response
                                  Customer raised complaint regarding product delivery, we have interacted with customer and confirmed product got delivered hence closing the case from our team
                                  Hi,

                                  I'm unable to update my account(nithindh.[protected]@gmail.com) password since many days.

                                  End customer doesn't have any option to contact Flipkart to resolve this issue.

                                  I want my active account back to me.

                                  Regards,
                                  -Nithin
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                                    R
                                    Ravi.Makwana
                                    from Renigunta, Andhra Pradesh
                                    Aug 29, 2018
                                    Resolved
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                                    Resolved

                                    Address: Bhavnagar, Gujarat, 364001
                                    Website: www.flipkart.com

                                    Hello there,

                                    My name is ravi makwana. I have been using flipkart from many years now and had ordered several items from there and i am a very genuine customer. Before a month i ordered a mobile during a flash sale. But they cancelled my order. After several phone calls and emails they told me that my account has been deactivated due to irregularities in my payment methods. As far as i remember there is no such issues form my side. Now i cant login to my account from past several days. So i request flipkart personnel to please look in matter and suggest my the steps to reactivate my account again. I need my account back as the order other items without making other account as i use only one sim card. So to make new account i need another mobile number which i dont have. Please suggest a solution.
                                    Oct 4, 2018
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 31, 2018
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Jan 18, 2020
                                    Updated by Ravi.Makwana
                                    Its not resolved yet.
                                    Actually, they're accepted my return request but they didn't send me a guy to take out the item. They gave me a date too, before 20. Aug. 2018. And no Still. Please do help
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                                      Ravi verma
                                      from Patiala, Punjab
                                      Aug 29, 2018
                                      Resolved
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                                      Resolved

                                      Website: www.flipkart.com

                                      I purchased the kross globate front disc brakes cycle from flipkart on dated 17 july 2018 with order no od[protected] and delivered on dated 31 july 18 with damage condition. I raised the concern with flipkart cc and filed the return request for the order. They approved the return request on dated 2nd august & give the expected date to pick up 20 the august. Till date neither the cycle is pickup nor the refund issued by the flipkart.
                                      Please do the needful to resolve my issue.
                                      Oct 1, 2018
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 31, 2018
                                      Flipkart Customer Care's response
                                      Customer raised a concern stating that he has raised the return request but the pickup is still not done.
                                      Spoke to customer and approved refund for the order as the pickup was delayed.
                                      Provided refund information and closing the case.
                                      The TV mi led 43 inches i orderd but I got 40 inches TV. I want to go to complain in CO sumer forum If I dint get it solved. Thank you
                                      Cash on delivery is currently unavailable in Kozhikode, kannur, wayanad, districts in kerala
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                                        A
                                        Anusha Bandaru
                                        from Chennai, Tamil Nadu
                                        Aug 29, 2018
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                                        Really very much worried of this flipkart services.

                                        I have ordered a mobile meizu m3 note on 2nd august 2018, after many delays (With out any proper reason) got the product by 23rd august 2018.

                                        After opening of the box come to know that i received the different product. Instead of meizu m3 note i got moto g4.

                                        And raised an return request immediately but till now no person has come o collect my product and last date to return is september 1st 2018..

                                        Please flipkart team respond to this complaint soon and resolve it by 30th august 2018.

                                        If it is not going solve my 30th august i am going to take severe action and for that i am not the responsible person.

                                        I am not understanding why this flipkart customer care is soo reckless.
                                        Oct 7, 2018
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 31, 2018
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Verified Support
                                        Sep 06, 2018
                                        Flipkart Customer Care's response
                                        We have interacted with the cx and told the return request is taken on behalf of the seller and provided the tat.
                                        closing the case.
                                        Product cancel from flipkart side, due to non technical staff came for exchanged product pick up, due to this cancellation my credit limit is blocked and I am in able to buy new product order details are as below.

                                        Buy back rejection-OD[protected]
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