Flipkart Complaints & Reviews

I ordered an mi note 5 pro but due to the miscommunication between flipkarts logistics team my order was dispatched to some other place now when i am trying to communicate to customer service support for hours, they are saying i have to cancel the order and place it again as i have payed online refund will be after 8 days so i have to order that again after 8 days. I ordered that phone in emergency and they are not even communicating properly. Worst experience ever

Order no :od[protected]

I ordered ajanta orevo analog wall clock on 18th august. I received delivery for my order on 25th august with wrong product. It was irritating to see the product as it was some cheap clock from same brand. I requested for the replacement same day and when today (1 september) i received the replaced product it was again the wrong one. Here i am not able to understand whether flipcart guys even check before packing what has been ordered and what they are packing for delivery. If they cant understand they can very well make a call to the customer before proceeding rather than making decisions on their own. This saves times at both the ends. I am really disappointed with the service.

I have asked for the refund now as i don't see flipcart is able to deliver the actual product.

I have attached the pictures of what i received.

I have purchased poco f1 phone on www.flipkart.com on august 29th, 2018 with hdfc bank credit card with order id od[protected]. And there was an offer rs. 1000 instant cash back on hdfc bank credit cards. I have not received the cash back amount of rs.1000. Also, i even called flipkart customer care multiple times regarding this issue but they are not providing the proper solution.

I received a mail for the first time when i registered a complaint through flipkart telephonic conversation. As per the mail, they would have resolved the issue till 5:00 pm 31st august 2018. But in that time period, i never received a single call or a message or mail from flipkart regarding the issue. After the waiting time was over the status of the incident was automatically changed to resolved.

3 incidents had been raised and 2 out of 3, flipkart had closed without resolution. I tried to contact them through twitter also but they always reply with their standard template tweet responses.

Flipkart executives and their senior executives keep on repeating the same thing that they are not capable of providing the solution and they have escalated the issues with the "team". The worst part is that the executives shamelessly hangs up the phone every time.

I have buy shoes from flipcart at cost of 3000 inr. It is not run even 3 months and tears toataly from front. Plz solve this problem so i have to choose other path for this. Contact me [protected]

It is like to be bad product send to me. If this is so i am not satisfied with this product because i cannot purchase again and again from least period of time. Shoes quality is not per the cost given by me for the purchase of this product so i want to claim this or refund this product

I have order from flipkart fastrack 6152sm01 watch - for women and my order no is od[protected] packiging was very poor when i open box i have recived empty box inside packging i have recived only fastrack brand box and manual book then i compland this for flipkart and creat a return for this but they reject my return 5 times today also reject my concern and they says through mail cannot be fulfilled by the seller and reject they do not resolve my concern and the not give me my proper resolution my refund or replacment please help to resolve my concern please

Recently i had placed an order for the poco f1 on 29th august on flash sale with 2 offers, one of them being an exchange offer. Order no. Is od[protected]
When the wishmaster came today, he rejected my phone. My display is in perfect conditon and my phone works just fine. It's a 3 year old phone with a plastic back, it is bound to have some signs o[censored]sage. Yes it has a minor crack but they are paying me just rs.1900 for my asus zenfone 2 which is working perfectly fine. The plastic back can be easily changed. I dont know why they're making such a huge issue out of it.
My display is fine and imei no. Also, as mentioned in flipkarts requirements.

I want an immediate exchange of my phone or an immediate refund.

Hi,
My order id: od[protected]. I have brought a redmi note 5 pro on 19 august 2018. Recently i had a problem with charging. Device takes too much time to charge completely. So i raised a return request on 29 august 2018. I have cross checked with my friends and redmi service center that within 1 hour device will charge 50-60% max but my device charges only upto 30% for 1 hour. So i raised a return request. Some team have spoken to me regarding the issue i raised for product return on 30 august 2018. They told we will call back or email you regarding the next step. But without my knowledge they have rejected my return request mentioning that the problem have solved on trouble shooting. But no trouble shooting methods have taken place on my device.
Hoping for the best
Thanks

I harishdarshan kumar, order id - od[protected], rerun id -[protected],

I'm facing a big of problems from flipkart. I ordered the redmi note 5 pro smartphone from flipkart. But when i received the product, i did not get main product, data cable, and user manual in the box. I got the box, charger, back cover, and sim ejactor pin. After this, i called flipkart's custom helpline line and told the problem with me, in the custom help line, i was told that sender beef replacement is being sent in lieu of flipkart. And the product that was given to me earlier, the charger, the back cover, and the sim agent attach it with the box will take the flipkart. But when my replacement product came, i went to the receive, then delivery boy refused to pick up and did not even deliver my replacement. So i request flipkart to resolve the problem with me as soon as possible and to deliver my product properly. But so far i have not solved my problem by flipkart.

[protected] a person calling me through this no. Offering me big prize, asking my account number and, told that i had selected by flipkart company members.
I recently ordered my products which is no delivered yet.
On track: your fast friend ns-216 cor... With order id od[protected] is on its way to you and will be delivered by friday, 31 aug'18. Track your shipment here http://fkrt.it/3Gc9YKNNNN this is my order.

I ordered phone on flipkart with exchange policy but delivery person not accept my phone he took my phone and check by his senior also they are telling body damage no any damage body no any issues to phone why then you are just for marketing start exchange policy delivery boy said display fault and his manager told body fault not display two person two fault if you are just start policy for finding our phone fault then you are useless...
Next time not use flipkart anymore not even suggest anyone to buy on flipkart

We would like to inform you that we had placed an order of Apple I phone 5 with order ID OD[protected] on dated[protected] and the delivery was received on[protected]. When the packet was opened on 30th July 2017 we were shocked to see that the contained a stone instead of phone in it. Immediately we contacted with the customer care department of Flipkart and all the required details were disclosed to them. We were assured that the packet would be replaced within 11 days after due verification.

I was Waiting for 11 Aug..but I have Not Receive your any Response...then i was Call For Customer Support in 13 Aug...flipkart customer support said me Your (Dinesh Sharma) New Request is registered...Then i will Complaint For Consumer helpline (Docket no:-866588)...in 16th Aug Customer Support Call me And She was said me your pending request is cancel and new request is registered...and she also said me seller approved your request ...and your delivery date is 19 aug..but 19th aug i have not receive any parcel or product (I phone)... Then i will call Flipkart Customer Support And I was say her to i need for refund Because I am Already Purchase A phone...She will Say Me Your Refund Will Be Paid In 2 Working days...And I was say 'please tell me fix date of refund'..then she was say 23th Aug is last date for refund ( I have Call recording For Prof Of Evidence ) ...but today 24th Aug.. i have not receive any refund...so i was call for consumer helpline ( Docket No:- 880735 )..

i have face many trouble ...but today i have not receive any product and my money is waste...so i suggest to all please do not shopping From Flipkart..Flipkart Is Fraud and Fake...

Flipkart Is Miss Use For Our Customers money

Hi,

I ordered a mobile phone & cover from flipkart on jul 28th '18 with an order reference od[protected] and payment of ₹11, 118 of was done via sbi onlineapp, the corresponding shipment was delivered on 31st july.

Later on july 16th august again a sum amount of ₹11, 118 was deducted from my account, on this day i haven't received any otp for transaction which is the usually the procedure.

When i inquired flipkart they are pointing fingers towards sbi and vice versa by sbi.in this situation i am helpless and confused thinking who has actually got my money and hence looking forward for your help.

Attaching my account statement wherein transactions has been highlighted (Please note that in both transactions reference numbers are same) simultaneously anticipation for the most favorable response & support from your end.

Warm regards
Thomas michael

There are three products of which i have not received the refunds. All the three is saree product and payment for them was done online through debit card.
Order id — order date — price — rrn
Od[protected] — 12.07.2018 — 1169 — 75105178194001213881364.
Od[protected] — 11.07.2018 — 3430 — 75105178197001218023696.
Od[protected] — 12.07.2018 — 2099 — 75105178198001219495447.
I have not received the refunds for these products even though the returned products has been picked up. Its been almost 2 months and i have not received the refunds for the same. I have also contacted my bank but they too are saying that no amount has been credited to my account. The bank also told me to contact flipkart which i have already done but flipkart still claims to have credited the refunds. Please do look into the matter and take some actions.

Hi,
I ordered a msi gv series laptop through flipkart using my debit card. It was shocking that i couldn't find any order in my account although the money got successfully transferred. Neither i received any message nor any email. I want my money back or my order must get placed soon. I am not able to track my order or to contact customer care. Whenever i call, the person is too busy to respond. I need my issue to be resolved as early as possible

Kindly respond to this complaint. It is sad to see such a bad service from flipkart.. I am a regular customer too.

Kindly check this

I have placed return request of my product about ago 15 days. After the deliver agents are coming for pickup and rejecting pickup due to price tag missing, but when ever i got the product with out price tag. they are asking the price tag but i did not receive the price tag.i called customer care almost 5 to 6 times. in the last call they disconnected my call also. while returning all are matching brand, color and some related things also.

I have booked a mobile phone tempered glass on 14 the Aug 18 through Flipkart.They made me wait till today and said their Courier team is unable to locate the product. Last 10 days I have made several calls and mails. They r ready to refund my payment, but refused any compensation for the mental agony I have gone through that I am unable to use phone.

Mam, Iam chandran v. v. From thrissur district.Yesterday i got your product.my product is women watch. But it has a complaint.Its second pin is complaint. Pin is moving in its suitable direction.So, it shows the incorrect time. Please change this product. I need new product.I don't like this product.Please register this complaint and change this damaged goods.

Hi,
In most of the product they are showing price more than the actual MRP and showing discount as the excess amount they increased. The discount they are showing is not at all a discount. They are cheating the consumers by showing false discount.
Today 31st of August 2018 I'm seeing the MRP of Nokia 6.1 plus in the site as 17600 and they have given the final price as 15999 (After a discount of 9%) Image is attached for reference. In the Nokia official store also the final price is 15999 without any discount (Image attached).

Actually there is no discount is given by Flipkart but they are showing like there is.

If they are not providing any discount it should show as it is rather than cheating the consumers.

I have order from flipkart Fastrack 6152SM01 Watch - For Women and my order no is OD[protected] packiging was very poor when i open box i have recived empty box inside packging i have recived only fastrack brand box and manual book then i compland this for flipkart and creat a return for this but they reject my return 4 times and they says through mail cannot be fulfilled by the seller and reject they do not resolve my concern and the not give me my proper resolution my refund or replacment please help to resolve my concern thankyou sir

Hi,
Please see below my order no. for Sanyo Led tv
OD[protected]

Delivery Address
AMARJEET KAUR KAHLON Ph. [protected]
VILL- NANGAL SHAMA D/O JASWANT SINGH LALLY P.O- LADHEWALI JALANDHAR BACKSIDE OF-JATTA DA GURUDWARA, BACK SIDE JATTA DA GURUDWARA Jalandhar - 144007, Punjab

This is my first time experience with flipkart, I live in UK and I ordered LED TV for my parents and there is no wall mount in the box and the fitting guy coming to fit the TV on the wall tomorrow 01.09.2018.
One of the lady call from fitting services and she said for TV Installation and for wall mount you have to pay 800 Rupees. My Mom and Dad are old they can't deal all these. so I am emailing you guys that in the description its clearly say there is free fitting including wall mount in the box.
I am not sure these TV installation people or company trying to Rob old people(My Parents) this is completely unacceptable.
I hope you will take this seriously and take action against these activities demanding extra money for Installation and also that lady said to my Mom on the phone keep the TV on table why you want on the wall. I am sure that's non of her business where we want TV to be fitted on the wall or on table.
I hope I will hear very soon from you regarding this query, Please resolve this issue before the installation tomorrow, They goanna ask 800Rupee again. Please reply to my email:- [protected]@mail.com

Regards
Mr. Kahlon