Ford India Complaints & Reviews

dear sir
i am extermely annoyed by ur dealer service i hav 2 cars o[censored]r company ikon and fusion i had problem of relay in fusion the dealer once repaired the vechicle the bill no is013330A and the advisor name is tushar chauhan m [protected] after the bill was payed and i took the del of car it again broke down after running 4kms
when i called tushar he rudely talked with me and said that i am with customers and he disconnected...

Model : 2000 Ford Ikon 1.6 Petrol ( KL-2H-7695)
Dealer : Kairali Ford, Trivandrum
Compliant regarding service provided by the dealer
I am writing this compliant feeling completely tired and helpless by the service provided by the dealership. I own a 2000 model 1.6 ikon which is having lot of trouble of late. I have spend close to 1.5 lakhs in the past 4 months on the car. The reason I am writing this mail is around 3...

Dear Sir,

In breif i am cheated by your delaer M/s. Shaman Ford.
In the year 2007 i had recieved a call from M/s.Ford India Chennai as well as M/s. Shaman Ford saying that they have bought a change in Ford Fiesta Air ducting system for the same they requested my vehicle which i had bought in september 2006 from authorised Ford Dealer M/s. Shaman Ford situated at Prabhadevi Mumbai and for the same i too send acroosed...

SIR,
I HAVE FORD FIESTA MODEL-2007 (FEB) .MY CARS RADIATER FAN IS NOT WORKING SINCE ONE WEEK. I WENT TO MY SERVICE CENTER( NARAIN FORD FAIZABAD ROAD NEAR HAL LUCKNOW), AFTER CHECKING THEY SAID ITS FAN IS NOT WORKING ; IT SHOULD BE CHANGE IMMEDIATLY.
SO I SAID PLEASE CHANGE NOW BUT THERE WERE NO FAN IN STOCK
AFTER ONE WEEK FAN IS NOT AVAILABLE .
BECASE OF THIS MY CAR IS NOT RUNNIG AND I AM NOT USING MY CAR...

Dear sir,
I bought a Car Fusion form K.S. ford Udaipur (Rajasthan) in Nov 07, when the first requirement o[censored]sing the AC ( that is in Summer ) came its AC was not functioning and I went to my dealer .
after all observation it was found a manufacturing fault of company that its AC pipe was brust and they claimed the change it with a new pipe .
but again in this season the same problem occur while on vacation with my family,...

Hai
I am having an ikon diesel and i am servicing at kairali ford cochin. My car num:kL07AN853.nearly four months back there was a heavy drop on pickup.Iwent to the showroom and they told this is a clutch problem they changed the clutch assy and i paid nearly12000.But still now there is no difference in pick up.now the manager is saying this is a prob with fuel pump & there is no smoke at all. Now the clutch also is too low.What...

Hi,

I bought ford ikon from one of the certified car showroom company and they gave me warranty of 3 months along with 1 free service.

My car was doing great( as you expect from Ikon) then I gave the car for service. Immediately after service AC started giving me less cooling and since it was weekend I though of showing it to those people on Monday but Sunday night car suddenly stopped in late night and those...

I own a ford Ikon 1.8. I got the Altenator pulley and alternator belt replaced at the dealership. After the replacements of parts my car started having a nagging sound while the engine was statted. After repeated visits to the dealership they replaced the belt again but the problem still remained. The noize level at the workshop is so much due to the air & water machines that it sounds more like a denting painting area. After all the...

i have a ford ikon flair 2004 model. i am staying in gurgaon- haryana. last month i got an appointment from harpreet ford. when i reached their they kept me waiting for 1 hr and no body starts repairing my car. when i asked that whats the fun of prior appointment than they bluntly said ' u have to wait does nt matter u came with prior appointments or so"" this is is pathetic behaviour of the service executive over their.br...

dear sir/madam,
please refer ford complaintnumber:7989193.
I shall briefly mention my grievance no:7989193 under ford complaint number mechanism. My FORD IKON is continously facing problems since purchase and almost all the spares have been replaced with in 2 years or purchase and 15000 KMs of drive. this time it is the Ignition Coil. The service at Kairali Ford (kochi, India) is miserable and do adjustments till warranty period...

Sir,

My pan application aknowledgement number is [protected].
I have applied pan card and due to some reasons it has been returned back.
Earlier i gave the official address in the application.so it has been returned back.

Now i would like to get it back though my House address.

Please advice.

My present address is

Ramesh Rajaiyan
F 15, Nungambakkam...

dear sir,

i am writing u for the second time. i am an army offr presently serving in kashmir valley. i have purchased this veh two months back since then it is giving me lot of problems. initially there was a buldge in the tyre which after a heating argunent they replaced. then the problem in the throttle body came which again they replaced after keeping the veh off road for 15 days. now again the same problem has occured...

I had given my car having accidental repairs carrying Reg no:KL-40 1386 about three weeks back and the people in kairali ford(Cochin, Kerala) iinformed me of delivering the car on tuesday(20/01/2009) and when i called them on the same day they said to extend the date to 23/01/2009.When i called them up they said the car was fixed and ready to be delivered.The scenario is that when i came to collect my car the car was undone . So i waited...

i bought a ford fiesta on 15.10.2008 from capital ford, bhubaneswar. during delivery of the car, i paid for the accessory "leather vinyl seat cover" approx rs.11, 000. the company mechanic damaged it during its fitting. when i found this flaw, a informed the senior sales manager mr. amulya. he told me that since they didn't have any other seat cover in their stock, they would replace it as soon as the new stock arrives. but...

This is a serious complaint with reference to their of dealers SHAMAN FORD, in Mumbai, India.

I have bought a Ford Ikon nxt 1.6 (MH-04-CD-5712) from the same dealer in Jan '05. Now, I have no complaints w.r.t the product...excellent, but the dealers are really screwing your customers ...

Every year faithfully i renew my AMC contracts through SHAMAN, since I am true believer in always having the car handled...

There was an offer from Dec 3rd - 12th 2008 with a reduction of 1 lakh on Ford Fiesta Exi/Zxi models. We missed that offer but told the sales representative to inform us in advance if anyone rejects their booking. He told us there is a black car zxi model that is available and to book immediately for registration. Now they are giving reasons for deliveing the car and saying the car has problems. Please let us know what should be done as we...

i am handed over a second hand used and damaged car saying it was a brand new one. the car ford fiesta was booked to the authorised dealer of ford named as bhavna ford. i booked in 2008 and was given a 2007 model the said facts about the car were not told to me untill after the delivery for the car i found to my utter shock a repair order of the said car having the same chasis number and the order read as the car to be repaired and painted...

i am the owner of ford ikon 1.3 clxi model 2001, i want to purchase genuine spare parts from the company but the dealer & company executives says our company does not provide if you need spares car shoud be in their workshop & they will repair /service my car but i want spares which i need....

dear sir,
i own ford fiesta, which i had serviced at bhavna ford last month at navi mumbai, i got a very bad service, they were suppose to change some part called map sensor due to over hitting of my car while useing aircontioner, they said that the said part is not avaiable in our stores, i am trying to fallowup with them so that they can replace the part, but i am getting very poor response from their end.kindly request you to help...

I went for the Ford IKON 1.6 Nxt. on Dec 31, 2003. With every passing day my fancy for the car wore off due to high maintenance and fragile. With in years I had to replace the parts one by one. Now after four and half years of having the car I have to spend more than Rs 50k. The car has become an expensive one that I want to get rid off.

A couple of months later, I have to replace the front and rear suspension, power windows...