Ford India Complaints & Reviews

April 12, 2010

Sir,

I have purchased Ford Fiesta ZXi Petrol Version during September 2009 at MPL Ford Chennai. After a week of purchase i noticed that the plastic parts used on the outer side of the vehicle are neither bad with lot of scratches not it was looking a little faded. When i took it to service centre in velachery, they said they will look in to it during 1st service stage. During service they had...

Dear Sir,
We are having ford fiesta and Ford Endeavour. Our nearest dealer is Rajkot eagle ford.During selling of car they manage very well and they are expert but during the time of service of cars they never have any spare parts with them.Infact they are bound to keep stock of each and every spare parts specially the common parts to be there but they don't bother for same. They are behaving like commission agent and they order...

Car starts but seems diesel is not flowing smothly. Try to do the pumping manualy by compressing the Rubber (Like Bus horn provide near the engine) . For 3 - 5 Minutes and then start, it will start.

When we stop after reaching the destination, if return back to car within say 5 minuts it will start.

If we delay more than 2 - 3 hours it will start but cuts off.

When we repeat the above exercise,...

sir
with referance to book my fordfigo titanium model at your delear since more than 1 month i didn't understood how long time i should wait for my car ? and why should i wait as i had allready paid rs. 50000/- as a booking amount pl. confirm me date of delivery of may car ford figo silver colour. awaiting for your positive reply.

rajesh kulkarni
mobil no. [protected]...

Please go through the conversation between us and ford india...............





Dear Customer care,


What is the fun behind writing that our vehicle is ready for delivery at your dealership.....

We are visiting your dealership from last 10 days and every time they say that vehicle is getting ready.....

Last time I visited on 3:00pm dated 05.04.2010...

I had purchased Ford Ikon 1.4 IKool (Engine No. 9C14699 ) on 02/01/10 from your esteemed dealer - Swarn Cars Pvt Ltd – 109/362, G.T. Road, Jarib Chowki, Kanpur, U.P.

My registration no. is UP78-BY-4039.

Its been just three months and my life has become hell. I am facing trouble every now and then.

Issues at the time of Repairs – 18/01/10:

Earlier my car had met with an accident...

Hi,

My name is HarshDeep Arora resident of H.No 821 (FF), Sector 4, Panchkula 134112, HARYAN. I bought brand new Ford Figo 1.2 P BSIV Titanium (Chill Metallic) Chasis No. MAJ1XXMRJ1AY79447, Engine No. AY79447 vide Invoice No - VSLA900423LS dt. 27/3/2010, Allotment No. ALTA900411AL, Orer No. GEEA900423TH from Saluja Motoers Pvt. Ltd., 53, Industrial Area, Phase I, Chandigarh last week which has barely done 900 kms and now i...

Dear Sir,

We have purchased the Ford Endevour - 4 x 4 AT on 29.3.2010 and the diesel is leaking from the vehicle, the tyre allignment also seems defective. But the showroom says it is not their responsibility to look into the matter and referred us to the workshop who gave us an appointment on 3.3.2010. Meanwhile the fuel is continuing to leak from below. We assume there is some manufacturing defect therefore we had requested...

I had given my Ford Ikon for Servicing at the NCR Ford Service Center in South Delhi. The car was brought in for regular servicing and I had requested for the following add-ons:

1. Dry Cleaning of the Interiors
2. Tail light replacement
3. Tyre Rotation (which is part of the regular servicing package, but I mentioned it specifically)

When I received the car back, the interiors of the car were utterly...

Squadron Leader S K Pandey
Base NET & IT Officer
AIR FORCE STATION BARRACKPORE
TELE[protected]
Extn. 6208 (O) 6228 (R)
(MOB.) [protected]






To:-
The Chairman & Managing Director
Victoria Ford
Kolkata (WB) br...

Dear Sir,
I am using Ford Fiesta Car TN20AU9048 since three years and I had lodged complent o[censored]neven wear of two tyres of my car at 35,000/- KM( precise it is about 34000KM) I have been doing my services at Ford only all these day and I had done couple of alignments even then the tyres have spoiled and I replace one tyre as it can be used any more, As per the dealers where I have enquired tyre life will be more than[protected]KM....

Dear Sir,


I am owner of Ford Fiesta 1.4 EXI(d) with Identification no. 7L48935, AND CAR registration no. CH-O4-A-8161 which I bought on 5th Sept,2007 from Bhagat Ford, Chandigarh.

I laid my trust on Ford brand, decided to buy the peace of mind and feel the difference of comfort and driving experience.

For the same, I am carrying all my services almost as per mentioned schedule and...

i had purchased ford fiesta 1.4 exi diesel to jaishree ford ranchi dt- 20/01/2010. i had booked this car 28/12/2009 by chque icicibank rs.200000. car value ex-showroom is 695167.00
i had finance amount paid through hdfc bank rs. 521350.00. that time company committed 40000.00 less. than company billed to car rs.655167.00 dt- 31/12/2009.
that is OK but access amount of rs. 66183.00 is don't refund till date i have demand...

I have a very very very bad experience from ford. I booked my car Ford Figo - Silver,Titanium,Diesel on February 18th 2010, even before actually seeing a ford figo..at Kairali Ford Trivandrum. Since I already own a ford fiesta and hence a great fan of Ford. The salesperson told me i am the first guy booking from trivandrum, Kerala and so will be delivering the first vehicle to me. Waited for a month patiently so that ford will deliver me...

I have given my Ford Fiesta car for a paid service on 15-Feb-2010 at 3PM based on a prior service appointment at Lathangi Ford, Bangalore. In the service station, they introduced me to a newly joined service.I explained my car problem to him and he noted all my issues in the Repair Order. I raised 4 problems that are neglected/unattended by the service advisor during the service. The issues were:

1. The fog lamp is loose and...

Letter sent to Ford India Customer care via mail on 11th March 2010

Dear Sir, M'am

I am Raviner kumar Arora- Owner Ford Endevour
Model: XLT Ford Endevour
Date of Purchase: November 2008
Engine No.8K29594
Chasis No. MAJUXXMR2U8K29594

The said vehicle was purchased from Meerut (West UP) from M/s Wonder Ford

- Since day-1 we have been regularly complaining...

to whom so ever it may concern

This is to inform you that i own a ford fiesta (no: tn 23 aw- 6662).
while coming from Bangalore last week, vehicle stopped all of a sudden..
and after showing to authorised service center ford salem (e mail - [protected]@suseegroups.com), i came to know that my engine has got ceased. and it has run only 52000 kms. now the service center people are telling me that i got to...

Kind Attn:
Mr. Michael Boneham - Managing Director and President
Mr. Nigel E.Wark - Executive Director, Marketing, Sales and Service, Ford India

Dear Sirs,

Greetings!!

In reference to above subject matter, I would like to put in some feedback on down the lines operations actually happening at M/s Ford Outlets and request for your inter-vetion for resolution and support.
br...

respected sir, i am pramod d kaswankar , i am from thane , maharshtra . i have purchased ford fiesta 2 yers ago , i have taken all free services given by company. as well s i also done the paid services regularly. yesterday at 28 th feb2010 i was going to my native place kankawli near goa.but my car startred giving problem in middle of my journy at rajapur my car was not going to get start and my car was stoped at 5 pm aftenoon....

Hi,

This is a first kind of compalaint I am doing against anybody.

I like this car Ford Ikon - because of their quality and drivability. So I though I will go and buy one. I went to a dealer ' Lathangi Ford, Bangalore, infront of IIM B on 30th Dec 2009 and I asked for 1.3 petrol white. They said since this is a yera end you will get discoubt of about 30,000 but new model will come with different featues...