Ford India Complaints & Reviews

Dispose your ford Car once the warranty period is expired or once its new model is released in market, as you may not get the spares in time, may be you have to weight for one month for the only reason-“SPARES NOT AVAILABLE IN INDIA”

Please feel free and go through my experience with ford service, so that you shall not come across with this fate.

This is about my family car, FORD IKON. On 04/01/2010 evening,...

Hi,
I recently purchased Ford Fiesta ZXI model in november 2009 from your dealer Prem Ford, Near Tulsi talkies, Bypass Road Agra.
For last 1 month, we are facing manufacturing problem in the car :-
1. Ignition problem:- Not able to start car needs to call Mechanic to check and fix the issue every now and then.
2. Acceleration Paddle problem :- Acceleration paddle is not working. I tried to give accelerator but...

Ka: Mr. Seshathri.N / Mr. Parimala.R,

Customer Relations

Ford India Limited



Cc: Mr. Manu Agarwal - Advocate



Sub: JOB CARD # 0007506 Dtd 19.11.2009
FORD FIESTA - HR26 AJ 7312
DURATORQ TDCI - SXI





In continuation of my earlier complaint, I would like to advise...

The Customer Relations
Ford India Limited
S P Koil Post
Chengalpattu-603204
Tamilnadu Dated 14.01.2010

Subject: Warranty period for the component supplied/replaced by M/S Harpreet Motors(Pvt) Ltd, Moti Nagar, New Delhi

Particulars of the Vehicle:

...

I got selection to this company (ford business services -a wholly owned subsidiary of Ford Motor Company,USA)from bharathiar university through five rounds of recruitment procedure.They issued an offer letter on 28-02-09 stating that 'your tentative date of joining would be between May 2009 to Dec 2009'. I was waiting for the appointment letter during this period I made lot of calls to the HR dept they told that they will call me...

Extremely Disappointing care of car @ Harpreet Motors, Saibababad

Dear Sir/Madam,

I got my car repaired after accident from Harpreet Motors, Saibababad on[protected] with Inv No. IN903383SB. When I went to take the delivery of my car I saw that the labors was trying to start the workshop full generator using my cars battery as gen set battery was not working. They tried to start the gen set using my car’s...

I have a vehicle Ford Endeavour from the Ford Company, purchased from the dealer in Goa, Caculo Ford, St inez- Panaji, Goa. From day one I have been facing problems that keep appearing on and off. Some of them have been solved, by the dealer, which I really appreciate, but I had a problem with the tyres wearing out unevenly, where in the tyres were replaced but the cause o[censored]neven wear was never sorted out even though the car has remained...

Ford may be making great cars. But they, surely, do not know the 'C' of customer and 'S' of service. You go to their workshops and you will these fancy 5S boards and posters. But i am sure that none of those 5Ss mean 'Service'.

This company thrives on the misery of the people and making owning a ford car a harrowing experience for the owners.

I had an unfortunate accident and sent...

Flag this messageReply From Ford India - 8954990Wednesday, 16 December, 2009 5:42 PM
From: "President's desk, From (.)" <[protected]@ford.com>Add sender to ContactsTo: "Ashis Mohanty" <[protected]@yahoo.co.in>Cc: [protected]@capitalford.net, [protected]@capitalford.net, "Customer, Care (.)" <[protected]@ford.com>Message contains attachments2 Files (6094KB) | Download AllService complaint remainder.emldetails...

RTO Tax Refund from RTO Bhuj Office, Bhuj, Gujarat India.

I have paid RTO Tax amount Double to RTO because the I have purchased the CAR through company,s loan. The name of Company is Coastal Gujarat Power Limited (A TATA Power Company) . AT that time I have paid doule RTO Tax.

Now, before 6 months the CAR was transffered in my name. While inqure about the RTO refund I came to know from respetive & reliable...

In spite of being an employee of the Mahindra group & the discount I was getting for a vehicle from the group, I decided to go for a Ford car primarily because I liked the car very much after the test drive. A friend of mine had recommended me the car but with a fore warning that the after service is pathetic. I too didn’t have a very good experiences dealing with Ford.

1. Delivery Date: Once I paid my initial booking...

Dear Sir / Madam,

I am writing this to express my grievance regarding Ford's reluctance
to admit its own manufacturing faults & weaknesses.

I bought my Ford Fiesta Car (1.4L, EXi model) in July 2006
(Registration # DL3CAR1272). This car is a single handed car which is
well taken care of during its 3 years tenure. I also want to bring it
to your notice that this car has driven...

I have been ditched by the Bhagat Ford dealer at ludhiana.
I had recently purchased a new ikon from bhagat ford.
The people at bhagat ford have monoply in ford dealership in punjab.
I had already booked my car with them, but the rate afterwards was increased by Rs. 7500, they charged me the excess rate. I accepted the same and gave the money as there was no other way, because of monopoly.
further i had payed them...

i bought a ford fusion a little over a yeyear ago and from day one it has been giving trouble. First the right power window burnt out then the left. For the right one they changed the part but for the left window they repaird the motor even though it was in warrenty period & my repeated request, their excuse they did not hve the part. The recent problem has been the front 2 tyres have totally worn out, when i complained to harpreet ford...

i want the details about this company,
i got a job offer from this company,i forward my scanned copy of certificates and i receive a appointment letter....
please give me the detail about this company...

I am using a Ford Fiesta car purchased in 2008 from a dealer called Capital Ford, Bhubaneswar, Orissa. The after sales service from the Ford Dealer is pathetic. The car started giving jerky motion after one of the free services carried out by them. The problem was not there earlier, but they have tampered with the settings. The dealer has failed to resolve the issue, so I complained to Ford customer care, but no result and response. Today,...

My Complaint is against Shaman Ford, Lalbaug Workshop, which was on the verge of closure, almost a month ago, with workers disgruntled and out to suttly cause damage to vehicles coming in for repairs. When my AC was repaired at a cost of Rs. 20,000/- I found that the glove compartment handle was badly jammed and later broken (when I took my car to the garage to have the glove compartment opened). The Advisor, Uday, assured me that he would...

Good Morning Michael –

Though I have thoroughly enjoyed my experience as a customer with Ford India. However, in this last five years of my association with Ford India and it’s agency/service provider “Harpreet Ford” I see a tremendous down fall in the area of imperatives for “Value of customer satisfaction and commitment” towards the Service delivery (ESPECIALLY the negative practices has been seen in the last...

i would say that ford fiesta is one of the most paethetic vehicle that i have purchased, every time i give it for service they would be asking to me replace parts that are not supposed to be changed at that time ,so far i have changed the following parts

shock absorbers thrice
a/c cooling coil
engine fan motor
fan belt
injector coil

all this happened within 40000 kms service...

This is inform u that I purchased Ford Ikon 4D 1.4TDCI from Saluja Ford C-43, Industrial area Phase III, S. A. S. Nagar Mohali on 13th April 2009. Car’s Registration no. is PB-74- 0052. It has run 19075 km upto[protected].
I am facing a repeated problem of Air Condition in my car. During the running of car suddenly the AC starts blowing the cold air to hot air. This create very un comfortable condition in the car which force us to...