Ford India Complaints & Reviews

I had purchased Ford Figo from your dealer Harpreet Ford Pvt.Ltd. based out of Gurgaon. The details of the purchase are listed below:



Model: Ford Figo 1.2 Titanium Euro-4, Petrol

Ext. Color: P. Black

Engine No. AT05354

Temporary Registration no.: HR-99FR (TEMP) – 0112

Date of Purchase: 28th April, 2010

Invoice No. VSLAA00093GN...

Dear Sir/ Madam

My car was given for service as requested by Ford India to Chennai Ford for a repeat Problem. After the car was picked up , Mr.Rajesh who is suppose to be the Manager calls and says that the car was serviced in some other authorized service(MPL FORD) center of FORD who is their competition and hence the repeat service will also be charged.

Over and above the uses unethical words and shouted on...

The copied contents from the email communication in the appended text is self explanatory. It indicates in a vivid manner how even the communication at president desk falls on the deaf ears as there has not been a single response after acknowledging and assigning the complaint No despite repeated reminders.

There has not been any response for a matter which is a small matter.Is it so that the option to share your grivience...

[protected][protected][protected][protected]
From: Kanse, Harikrishna
Sent: Tuesday, May 04, 2010 5:00 PM
To: Kanse, Harikrishna; 'President's desk, From (.)'; 'Parimala, Ramachandran (R.)'; 'Customer, Care (.)'; '[protected]@ford.com'; 'President's desk, From (.)'; '[protected]@ford.com'; 'President's desk,...

Total failure and miscommitment by the sales staff in victoria ford showroom kolkata.

I had booked my ford figo(titanium with black interiors) on 7th of april 2010 and had made a cash down of 4.21 lacs and was assured that it will hardly take 20 to 25 to get my car delivered.

But till date i am still waiting for that to happen and each day a new tentative date is being conveyed to me.

The same...

I HAVE A REGULAR PROBLEM ABT MY FIESTA(PETROL) AVERAGE BUT NO ONE HAD IMPROVED IT......SINCE,2006 WHN I PURCHASED THIS CAR I HVE A PROBLEM,IN EVERY SERVICE THIS ISSUE HAS BEEN NOTED BUT NO USE...FORD SERVICE IS SOO POOR..
MY CAR NO. IS UP78 BP 6500(FIESTA PETROL)IT'S GIVING APPROX 5KM/HR.(CHEAP)...
CAN U SOLVE MY PROBLEM???????
i ll be happy if ny1 can solve my problem

regards
jasmeet singhbr...

Sir,
I bought FORD FIESTA in JUNE 2007 with extended warranty upto JUNE 2010. In November 2009 my car went for service at NCR FORD, Faridabad alongwith faulty power window. As Power window motor was faulty and it was under warranty, dealer agreed to replace it.Next day when I went to pick up my car i was informed that power window was not in stock and i will have to wait for 3 days.I took my car immediately and was assured that i will...

I booked my Ford Figo Petrol 1.2 ZXi model –Chill color
from
Shreeji Autoworld Pvt. Ltd. , ( Shreeji Ford)
Mohan Mill Compound,
Thane Ghodbunder Road,
Thane (west)- Maharashtra-400607
On 28/03/2010 with a Booking Amount through HDFC Bank Cheque.
I was promised by the Dealer ( Shreeji Ford) that the car will be delivered within 15 days, so I disbursed my Car Loan Amount to the Dealer in...

I enrolled for English speaking courses from Oxford software institute
3, Vaishali Enclave Main Road, Pitampura
Delhi-110034
.I have paid Rs 500 and Rs 2000 remain to be paid.
when i go there for trail class before paying full payment , They did not give permission to enter call room. They also misbehaved me. when i demand my money back , they refuse this amount. I l also called to pusa road head office at...

Dear Sir,

Last year when I purchased the FORD FIESTA (white) from MPL FORD Showroom Nandanam. The incident happened like this..... Mr VINOD a sales man came to my office saying that he got news that I was looking out to buy a car. He showed me the model and saw my SANTRO in front of my office. He said I will sell it for you dont worry and get you the Rs.10,000 exchange offer too. I asked are you sure you will get it. He said...

Here I wish to share my experience with Shreeji Ford Thane

I had booked ford figo EXI (moondust silver) at Shreeji ford dealership, Thane(W) Maharashtra, on 24th of Mar 2010, paying the booking amount of INR 25 000. I was told on the same day that the car has a waiting period of 15-20 days and I’ll be notified of the car details like chassis and engine number by 10th Apr 2010. Nobody informed me on the day. As I decided to...

I have purchased a Ford Fiesta and have been giving it for service regularly to the authorised service centre. However, there has been abnormal service charges being levied and everytime they ask to change certain parts.

This is the worst vehical I have come across and the people at the service centres have no clue as to why the problem occurs and we do not even know if it is an inherent defect of the car.

They...

To: Officer In-charge
From: Pravaker Basnett [protected]@yahoo.com
Sub: Letter of Complaint
Date: Wednesday 21, 2010

Dear Sir,

I am owner of a Ford fusion with detail as follows.

Regn No: SK 02 A 2281
Ch No: MRJP5MP1953
Eng No: 5MP1953

This vehicle was purchased from Mr.Agarwal in whose name the vehicle is still registered.

Apparently,...

As the assurance of the sales person to deliver on 12th Monday April 2010 the FORD FIGO LXI Petrol, of KERALA CARS PVT LTD,SH mount , Kottayam. I made the full payment Rs.349492/- on 7th April 2010 as cheque and it was credited from my account on 10th April 2010. till now there is no respond from the dealers side.I have to pay 12% interest to the bank for the paid money, the dealers are not ready to pay that also Please stop this type of...

Dear Sir,

I am KC Prabhuraj, booked Ford-FIGO EXI C-Red on 17.03.2010. While booking sales executive of SARVESH FORD, #296-3/2, INDHIRA NAGAR, VELLORE-9, Tamil Nadu, promised me to deliver the car within 10-15 days. Based on their promise, i have applied for car loan and took the Cheque No.112072 (City Union Bank) for an amount of Rs.400,000/- (Four Lakhs) on 22.03.2010 from the bank. As on date no positive has come, inspite...

[protected] Forwarded message[protected]
From: virpal singh rathore <[protected]@gmail.com>
Date: Sat, Apr 17, 2010 at 9:20 AM
Subject: Re: Reply from Ford India - 9369150
To: "President's desk, From (.)" <[protected]@ford.com>
Cc: "Customer, Care (.)" <[protected]@ford.com>



Dear All,

I got a call 3 days back from the...

I had booked my Ford Figo Zxi Petrol-Black Dashboard on 22nd March and i was promised by the dealer that my car would be delivered in a week plus/minus 2 days. It is 17th April today, and ihave still not received my car. On my continuous inquiries , the dealer has kept on giving me alternate dates. Today he finally told mr that it would not be available for him to provide me the carwith the black dashboard and that iwill have to take the...

To
Whomsoever it may Concern

I have booked a Ford FIGO ZXI- at the Auto Expo held in Mumbai, on the 07 of march. Attached is the Receipt of the booking done

I was mentioned allotment of the car will done within 2weeks, but it have been over a month now.

The reply I get is > there is still no production of ZXI

As a customer need to know the exact status & the correct...

I had book Ford Figo on 11/03/2010 from Sequel Ford NAGPUR by giving booking amount 50000. At the time of booking dealer promice to give delivery within 10 days but after one month also dealer unable to give delivery and asking 20 days further....

I booked Ford Figo Titanium Deisel (Silver Color / Black Dashboard) on 21st March 2010 and I clearly told I want Delivery on 8th April 2010 as it is my Birthday. They told they will be able to deliver and taken the booking amount of 25k. Till date I have not received the car and if ask for what is the status they are unanserable? How many days you will give the Delivery? They are unable to answer? It is really a reticulus service from Talera...