Fortis Healthcare Complaints & Reviews

Hi,

I had Pet CT scan done on 21 Aug and left 2 old CD for reference, but they were not in the Report folder collected by my relative 23rd morning
He is aged and cannot come back again to collect

Please arrange to courier both CD at below address

29 Pushpanjali Bagh
Phase 4
Dayalbagh
Agra 282005
UP
Landmark: Near Sheetla Mata Mandir

Thanks,
Mudit Sharma
UHID 11185589
Cell [protected]
Email [protected]@gmail.com

Hi

Fortis shalimar bagh new delhi has Chnaged incorrectly INR 10000 from me and not refunding the same .

Please take a look

My contact number is [protected]

Hi, I would like to complain against Dr Anirudh in the Emergency team. My mother had a dog bite and we rushed to the emergency. Neither did he properly attend to her and check her bruise nor did he display any sensitivity towards the patient. Instead, he asked the patient to run from one end to another and delayed treatment despite knowing that he very well could have acted promptly. I’m extremely upset by the service and I would feel scared to ever come back. Very very disappointed.

Hi ...my family has been a very old and regular visitor of fortis hospital and very great ful for the service to given by fortis..but the recent experience with the hospital (the branch next to Sigma mall)has made me decide not to visit any of the fortis hospitals ever..to narrate the incident briefly -on 25th May we came down tonthw hospital to take the vaccination and did the first dose and submitted all the deatils to have it updated.the staff stated that it will be updated later and asked us to leave for the day..since this is a big institution we did trust them n left..but even after five days it wasn't updated my sister called up n followed up and the hospital staff responded telling don't worry it will be done..now when we are supposed get the second dose it still shows not vaccinated for the first does itself..to enquire about the same we reached the hospital and this staff in the admin named charan..has not updated our details and has made a big goo[censored]p and is also arrogant and not agreeing his mistake and getting this sorted..he is asking us to come the next day when WE call and has spoken very rudely and has refrained to help us with us..thus has left us helpless sad and disappointed to face this from sucha Great institution...we have plans of travelling abroad and because of this issue we are helpless n request u to take action on him n sort this ASAP

Sir/Madam,
I had an appointment with Dr Subhash Jangid on 26 july 2021. I need a copy of the Consultation invoice as the old one’s ink has been faded.
I mailed to get a copy of the invoice on 8th Aug 2021, but did not get reply there.
I tried calling several times, but noone is picking the call there.
I tried contacting through appointment call also, but noone helped either.

Kindly resolve my issue.

Person in billing Gopal Krishna made wrong bill and ask me to pay the bill. I have paid and then saw major difference in billing. After hater half hour he said he did mistake now he said refund in 2 to days after reopen bill.

Pls take some strong action and refund my money ASAP.

Rgds
Patient name- Zareena Begam
Mobile No. [protected]
UHID[protected]

45 days time period already over .almost 2 months are completed still security deposit is not returned. And also not receiving call . . This is very frustrating and ridiculous. Kindly look into this and make changes and give proper support

Iam posting this complaint after repeated follow-up with FORTIS HOSPITAL BG ROAD BANGALORE.

Email ID given by the frontdesk was care.[protected]@fortishealthcare.com blocks all emails. Representatives sitting there repeat same ID everytime. One Mr. Imran is yet to respond to me after 2 days of narrating the entire episode checking for the correct ID. Very careless attitude from the helpdesk team chaired there for helping people.

After some struggle, emailed my concern on 26/07/2021 to care.[protected]@fortishealthcare.com. I did not receive satisfactory response. to my concern even today.

I got both of my vaccination doses from the same branch hospital. In the vaccination certificate, the BATCH NUMBER OF BOTH DOSES IS SAME.

Iam not convinced that the batch numbers can be same. I have been asking the customer care to share me the snapshot of the forms filled during the vaccination as evidence. I clearly remember both the batch numbers are different in those filled forms.

After a couple of replies, there is no response from the customer care when I insisted on evidence.

I have availed PAID services from a reputed hospital as Fortis and expect error-free satisfactory service. But Iam disappointed with the hospital.

I Mr Suresh
Today i.e 24/07/2021
I got discharge by Doctor near 10am
And billing was cleared around 11am but the panel TPA staff send request for approval at 3:19 Pm
It was too delay and carelessness of TPA staff
I m still waiting for approval as they send it late
I request you to please check and take strict action so that anyonther person will not suffer the same

Same day I have faced two unprofessional behaviors.
1 - I had an appointment with Dr.Rajiv Sekri (Noida) at 12:50 on July 23, 2021 but fortis executive called me & said please connect with doctor at 2:45 right now he is not available, he is driving. I mean what kind of behavior is this if in case of emergency I can understand but each time this kind of thing happens than how can anyone tolerate such a thing. You can give/take booking...

We came into the emergency, because my mother felt pain in the chest and arm previous night. She was admitted to CCU under observation where one male nurse commented: I don’t care if the patient lives or does. Next morning, we have been shifted into the ward as my mum is feeling well but she has drip on her hand. We have ring the emergency bell but no one is there to check on her. We are waiting from the past 10 mins. No one even care to ask what’s happening. Mum has to pee but no one is available at nurse station on the floor. Feeling really hopeless. And I can assure you that I will never come in any case at this hospital nor I will advice my peers to do so.

Hi team,

On July-21-2021, my parents had an appointment with Dr. Krishnan P R at Fortis Bannerghatta road, Bangalore. My parents had come all the way along from hassan to fortis so that this hospital would provide best in best. But unfortunately, the doctor didn't even checked the patient history, just prescribed few medications in a span of few min. The appointment was for 15 min. But the patient was not even treated 5 min. But for this 5 min you have charged 1080 rupees as an appointment fee. Is this worth??? On top of this the doctor prescribed for blood test which billed for 3.5k. Is this really worth??
I urge fortis management to look into this seriously. Because patients hard earned money should be values.

With a highly disappointed note, I would say Do not fall for such big hospital where these management are running behind money.

Thanks

Prakash Rawat- the security staff at Fortis Bannergatta was very rude while talking to me. I was confused on the parking situation as there was no enough sign boards. He was not cordial in guiding me rather he was raising voice.
This is not very pleasant to be greeted by such arrogance.

I would like to bring your attention to the Fraud in Diagnostics test Billing during Covid Pandemic done by the management of Fortis Hospital, Noida(Sector 62).

My Father was employed with an organizaion with which Fortis is panelled with. This means that Fortis Hospital and its chain provides discounted rates to the services/Diagnostic tests conducted on organization employees which we can claim (AS-IS Amount) from Organization Office. But, the Covid tests which were conducted on my Mother and Father did not provide any discount and because of the overcharging in the diagnostic bills we have faced a loss of ~Rs 30, 000.

The management of Fortis Hospital has taken undue advantage of my Parents health. My both parents were very ill as they were contracted with severe Covide(CT Score 16/25) and hence they could not fight and retaliate against the billing counter incharge of the same. My father passed away in May and this issue was brought into light when we were claiming his bills.

Requesting management to kindly help to rectify and take corrective measures for the concern else we will have to reach out to the consumer forum to seek help and take guidance for the future steps to be taken.

Patient Name: Krishna Sehgal, Female. Patient ID: 7087934 registered with Fortis Hospital Shalimar Bagh. Registered mobile number: [protected]. Date of Test: 17.07.2021. CGHS beneficiary. Concerned lab of Fortis was contacted several times to send KFT report urgently and they promised me for its immediate submission. I waited for 2 hours but still not received the report though they promised that they are sending it in 5 minutes. KFT report is very urgently required for further course of treatment. So now I am complaining to you to take requisite action so that the KFT report may be available to us to our mobile number or by email immediately. With regards, OM Parkash Sehgal, Husband of the Patient

Patient Name: Krishna Sehgal, Female. Patient ID: 7087934 registered with Fortis Registered Date of Test: 17.07.2021. CGHS beneficiary. I have been contacting lab and customer care of Fortis several times to send me KFT report but not sent so far although they had promised for its submission. Due to non-availability of this report, further course of injection is held up. Kindly help in submission of the above cited report urgently.

Sir,
I m 62 years old and not in good health. I took sputinik jab on 29th May 2021 and my 2nd dose has been due on 20th July as indicated in the Card Issued by Fortis Mohali. On inquiry I was told to book online for 2nd jab also. I tried for booking but found fooked uptto 25th July 2021.
I m an old man and not keeping well and have come from far off place. I need yo have vaccinated by 20th July as I have arranged my assignments accordingly. I kept waiting for Sputinik which takes 21 days for second dose.
Now I m aghast to know that the due date has no relevance as I have been told to visit after 25th as 2nd dose can be taken within 42 days from the Ist jab. This is not done. Please arrange to stick to dates u haven indicated in the card issued after the Ist dose by u. How due date can be preponedor postponed?.
Please look into it otherwise many will be out for undue hardship and frustration

1)Doctor Visit charges of senior and junior(one time together) -2100+2100=rs 4200 very unreasonable..
2) used shared room, charges -rs 9000 room +rs 1000 food per day
very very unreasonable..
Need a positive response on above points,
As above made me totally uncomfortable at the time of discharge..

Fortis hospitals kalyan west are giving appointments to patients in excess and telling everyone to reach at the same time, which causes congestion and violation of covid protocol. Moreover before checking the patient fees are taken so that the patient does not leave at any coct. This is not good for the reputation of the hospital as well as for the patients. It reflects a careless attitude of hospital that is more bend on earning money rather than the comfort and care of patients.

I have come to fortis hospital, Shalimar Bagh, In gyene department on 1st floor, since 2.00 I am waiting for the room number 105 which has been allotted for my mother who has an operation tomorrow on 16.07.21 to be attended by Dr. Arpana jain. Mr. Rajendra has completed the formalities of admission at around 1.45-50 since Then i am awaiting for the room 105 to get ready.