Fortis Healthcare Complaints & Reviews

Respected sir my brother patient cancer first stage . I am coming regular 3 month. But take care staff behave roudly. Next I am going help desk I am standing half and hour No body coming this room. I am not amazine multicity hospital behave like a govt. Hospital.i hope take action my this complaint. Fortis Ludhiana thanku...

Hi This is Chhobyang Singhe resident of Dharamshala.
I have been taking services from Forties kangra since its opning, 1st ever I had a bad experience with a Dr. Renuka Jambalaya, Who is appointed in emergency ward on 23rd dec.20.
She is very rude and don't know how to talk with patient.
As I m taking regular services since many years and I was not hoping such a bad experience from Forties....

I called fortis kidney and research institute today i.e. 17.12.2020 for an appointment for my father. I called them several times and they cut the phone even before providing me the enough information. Finally I managed to get some information about the doctor, but the lady in reception behaved like a goon." Will you book appointment or not" that was her approach with a harsh voice. Is it the way, the patients and their attendants should...

Recently my mom is admitted to your Mulund facility under Private room (6090/- per night charges). When I spoke to my parents, they mentioned the facility is a total crap, the rooms are not in pristine condition and your staff is not helping us out to get to a good facility and resolving small queries. For Instance, this morning, my father requested for a TV remote at least 4 times but the nurse did not bother to resolve the issue.
br...

We came to Fortis Hospital at(12/12/2020) for treatment of my mother in Emergency but the Junior doctor Himanshu at emergency was so rude that he is not attending us properly and he is trying that we should move our patient to other hospital. I was very much disappointed with this type of behaviour......

Dear forties team,

My mother[protected]was admit last to last week tuesday and done knees replacement operation and discharge on last saturday 29nov2020 after I called for appointment very rudely response by staff members on phone and when I visited 5 dec staff manpreet responded very rudely when i ask for
Why consulting charges will applicable if doctor write down for visit after week.

My submission...

ICU staff is much less than claimed ratio!
Duty Doctors are stretched . Trainee ratio is more than desired! At times attendant visitor to patients have to point out about unconnected leads of oxygen or medicine!
Food is of inferior quality . Dietician only prescribes. Tastelessness is hallmark of Fortis food.
No body takes full responsibility. Everyone gives lengthy explanations but system reverts to same level even...

I am trying to contact your billing team since 4 hours now and no one is answering the call.

Contact no - ‭[protected]‬

Spoke to the call centre executive at 4.30 pm and I was being informed that I will get a call back in 30 mins, no call was received from your end.

Please understand my dad is admitted in covid icu and we are not allowed inside the hospital. The only medium is on call, your...

Fortis is NABH accredited healthcare hospital. How they are so much irresponsive of Customer requirement. In spite of no. of reminders, they are totally silent.

REMINDER -2- This is my last reminder to you. If I do not get your response by 23.11.2020. I will have no other option but to escalate the matter at the proper level for redressal.

On Mon, Nov 16, 2020 at 10:45 AM Shyamal Chatterjee wrote:br...

To whomever it concerns,
My pregnant sister has been admitted and is on bed rest (bed no. 668) since a week in Fortis Bannerghatta hospital, Bangalore. We have observed there is always a delay in bringing bed pans to the patients, medicines are not being given on time which created a problem to her health. Whenever we need the sister urgently they are not available or occupied with other things.

Today my sister had...

Your doctor r so discurtious that a senior citizen also isn't spared. Exhorbent fee charged plus in name of covid only copy pasting medicine with no feed back only want to make money. Even not putting note of test report on prescription.

Dr Anuja porwal fortis noida good for nothing doctor. I am writing a detailed letter to MCI and a copy to health ministry u can't be only making money with no responsibility and no humanity...

My mother has been admitted in hospital for Abdominal wall defect as told by your doctor, but it was case hernia. I was very surprised that the Fortis hospital, Gurgaon
Given me bill of rs 4.06lakh.

I talked with my mediclaim as they said hospital is over charging bill on the disease.

Both doctors have different opinion on the disease.

But tell me how shall I pay this huge bill.
br...

Hi Sir/Madam,
My mother is coming for chemo therapy at Fortis Noida from last 5 months but every time I am facing for bed due to treatment procedure got delayed and wait around 5/6 hours. Due to Covid all bed are occupied and OT patient has shifted to chemo wards in that normal routine patient with attendant are facing a problem and their admission plus treatment got delayed.

We are looking a support to work on admiration...

My mother mangala dalal uid number3138962
72 year old at last 2018 admitted and high bill
And 2020 8 oct also admitted but huge bill...

Hello,

This is to bring to your kind notice that my mother Mrs.TAPATI DASGUPTA BISWAS, was admitted at Fortis Hospital on 2nd October, 2020(Friday) under DR.PARTHA KARMAKAR, since she was passing blood from her stool and vomitting continuously. From that day onwards they had planned a gastroscopy but however later he cited reasons that the Gastroenterologist DR.DEBASHISH DATTA, who was treating mom had apparently deferred...

Inspiring story of your brilliant doctor, Mukul Rastogi (Fortis Noida):

A 74-year-old person visited Mukul Rastogi at Fortis Noida and humbly requested this great doctor to do something to cure fluid retention problem in his body.

After seeing the patient, Mukul Rastogi said, “the patient needs to be admitted so that fluid can be drained out of his body”.

This world's best doctor admitted...

My patient was admitted in fortis memorial hospital, gurugram for surgery. And the canteen facility was so bad that we feel the wastage of money for the food service. Doctor prescribed normal diet but they keep on serving soft diet. We complaint about that problem on their phone number but they behave like it was our mistake. They just took lots of money but service is worst....

I arush rana was operated for bilingual hernia at fortis mohali (Admission date 21.08.2020/ uhid no.2156639). At time of discharge i was charged for rs 9, 092 under non payable items by the hospital saying they were not approved by my insurance company.
After discussion with my insurer i was informed that they have covered the complete amount of rs 150, 187/- that includes non-payable items (Please refer the attached confirmation from...

I paid Rs. 1000 for online consultation of Dr. Arulvanan on 16.09.2020 through the Fortis Helpline no.[protected] and emailed the Ultra Sonography report of right bicep of my father Mr. Pramod Khairnar (UHID[protected]. At first instance the doctor got disconnected and at second instance after half an hour the doctor said that he has not received any report to comment and the call got cut. I followed up for the prescription but till today...

76 year old patient was kept on waiting by dr. Raj sharma, audiology, room a055, from 3p. M. To 5p. M.. Continuously, different reasons were given by reception and patient experience department. First it was told that doctor has gone for ward visit and will be back in half an hour. Then on reenquiring after half hour, it was told that doctor has gone to lunch and will take another half hour. When we re-enquired after half hour, reception...