Fortis Healthcare Complaints & Reviews

On June 15, 2021, I booked an appointment with Fortis Hospital Noida for an online consultation with an ENT specialist. I was given an appointment with one Dr Sabyasachi Saxena for 1 PM the same day. I paid Rs 900 as the consultation charge. At 1 PM, I logged on to the link provided by the hospital and waited for the doctor to join. No one came online; I called the hospital thrice between 1 and 3 PM, and was told the doctor would call back...

Hi,

This is formal complaint against Case/docket number[protected]complaint registered in National Consumer Court).
Patient name- Neha Sharma
Registered Contact number at hospital -[protected]
Patient UH ID- 7135236

On dated 7/June/2021 I came Fortis Hospital, Malviya nagar Jaipur from Ajmer along with my mother regarding Mammogram Test
where at receptionist directed us Radiology...

Hi,

This is formal complaint against Case/docket number[protected]complaint registered in National Consumer Court).
Patient name- Neha Sharma

Patient UH ID- 7135236

On dated 7/June/2021 I came Fortis Hospital, Malviya nagar Jaipur from Ajmer along with my mother regarding Mammogram Test
where at receptionist directed us Radiology Department but the girl named Archie who took screening...

My wife UHID number is 10925898,
We are trying to book appointments for USG whole abdominal +pelvis from 09.06.21, but no one picking the call in appointment section, we also do mail, but not received any response, then we got TL Mr Amandeep numbers but he also not able to give the solution when I how we got the appointment on 11.06.21, at 11.00 AM - 12 Noon
Please help us...

I went for my vaccine in fortis mulund Mumbai hospital . The team took my mobile number and said they would do my cowin registration. I was then given my dose. I did not receive any sms and asked them why . They said it is an app issue and will get it later. Till I did not get the same the next day I contacted them, made them send the confirmation report they got and proved that they had registered a wrong mobile number. Despite multiple...

My 7years daughter dhriti Pajni admit in fortis hospital Branch ludhiana in emergency. But staff is not responsed as required. We talk to staff and reception. But everything goes delay. Due to bad service and absence of proper doctors. We are going to discharge our child.
Kindly look at the matter And do action otherwise I do complaint further to higher authorities.
Regards
Anshul Pajni...

This email is to highlight the problems and suffering faced by the patient Rajkumar Rai (Patient ID:[protected] and by us, as his attendants, while he was hospitalized for 14 days in Fortis Gurgaon for treatment of Covid 19 under Dr. Raman Abhi. We have our doubts on the decision of admitting him to your hospital for the treatment when we evaluate the pain and suffering he had to face before he left this world. He felt not only alone and unattended...

My dad has been admitted in the hospital from last 5 days. He is on a liquid diet but the kind of food he is getting is so bad, the potions are always so thick that he isn't able to eat. We have been complaining from last 5 days but no one's hearing. Today when he got agitated then one of a junior doctor came and threatened him that I get you discharge now. And her exact wordings were " tum khud aate ho yahan pe, hum ni jaate bulaane." Is...

Hi Team,

I had done a RT PCR Test at the hospital on 21/04/2021. Bill no: 130121OPCS053284. Lab was SRL Diagnostics.
I didn't receive the report till now.
I had to get the test again from a different lab.
I contacted SRL Diagnostics regarding the refund.
They advised to contact the hospital for it.
I paid Rs. 900 (Nine hundred only) would request you to refund the amount.
I have...

There are 10 requests given by patient but “NURSE CALL bell” is not available, patient is irritated alot, he himself has tried to open the cannula for going to washroom or have to shout to call the nurse.
Patient name - Chhabil das, room number 323, date : 02/06/2021
This is very serious and not acceptable...

Hello, I have taken a 1st dose of vaccination in Fortis Noida sector 62 on 29th may 2021, but have not yet received any SMS or any certificate on cowin.
Even they are not taking call from us, and just saying it will be updated soon. I have read many news where they have not issued any certificate and because of that they have to face a lot of problems for 2nd dose.
Please resolve this issue...

My husband met with an accident and was taken to fortis vasant kunj early morning. Now we went to fortis expecting to find a good experienced doctor and good service. This is what happened:

1.My husband was taken to emergency but there was no doctor to attain to his wounds. 30-45 min past, my husband is in great pain, no instructions from the team on duty- REASON- NO DOCTOR since its not OPD time( i wonder why the emergency...

Reminder 2
On 25th March'21 I Shyamal kr.Ganguly aged 66 yrs got my first Civishield jab from Fortis Hospital at Sector-62, Noida .While scheduling for my 2nd jab found that my data was not updated in the system resulted in disallowing registration. For last more than two weeks I have been writing, speaking to one Mr.Ram Tiwari (may be from Administration)to help me update so that I could register for my 2nd jab.But regret to mention...

My wife and I ( both o[censored]s are senior citizens) had taken the second dose of vaccination at Fortis Malar hospital, Chennai on 29 April 2021. We never received any SMS after the vaccination nor have we received the vaccination certificate till date. Even in the Co-WIN portal the certificates have not been uploaded.

It's a very serious lapse on the part of the hospital. Kindly investigate the matter and
please ensure...

I got the covid vaccine (covaxin) first dose on 19th may. I paid 1250 for the first dose. While administering the vaccine i realised the attendants were talking to each other and forgot to submit my details. When i tried contacting them again after getting the jab they said they had done it. But i was sure they didnt. Still i gave benefit of doubt and left the hospital. I went there with two of my family members. Both of them got their vaccination...

The administration took their staff's side even after getting proofs against him, and now severe case negligence has come out due to which a middle class family after spending their entire life savings in a month still the patient didn't cure rather developed post operative complications, despite being in icu got infected by covid19, the hospital even after discharge didn't provide case history and dr sk mishra has always lied...

This is regarding inappropriate behaviour of Ms. Poonam (Dr. Vikas Maurya's assistant/coordinator). During the entire course of admission of my father Mr. Vinod Kumar, she was assigned as the contact person, even after repeated calls and messages, she didn't even attend or respond to a single message or call. We were told to talk to her for follow up, i even asked her to give me somebody else's number if she's not free, but she kept on reading...

Hi,

I am writing this email with at most disappointment in the way that Fortis hospital has treated me. I am shocked to write this email for such a pity thing. Nevertheless, below is the summary.

I called Fortis OPD on 24th April requesting for a Urology surgeon & I was told that I need to visit a vascular surgeon & appointment was booked with Dr Nagabhushan. After waiting for over 1 hour in the Vascular Dept,...

The purpose of this letter is to request copies of my medical records as I was treated in your hospital Mohali dated 2/May/2021. Where I was diagnosed with stones in kidney bladder and urinary track. There they took my blood samples and CT SCANS but they never gave me the reports and they miss behaved with me. I request copies of the following health records related to my treatments.

Following details may help you.
br...

I am trying to tell you that I came on the sample Covid -19 on 05.05.2021 at 9:59 am, my UHID No. 8187808 whose report we were told that we will get it after 48 hours but that is today on 07.05.2021 time 12:56 pm We have not received the report till now, please take appropriate action on this or mention some other time other than 48 hours.
Bidya Charan

M.No. [protected]...