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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

www.freecharge.in
1.7
Updated: Oct 5, 2024
Complaints 2442
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829
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1613
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Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 4

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H
H.B. Group
Aug 13, 2022
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My number [protected]
Email- [protected]@gmail.com

Respect sir last two days befor I added money in freecharge wallet I not able to withdraw and not able to spend via freecharge wallet balance so please refund my money in my bank account
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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    A
    Ambarbiswas
    from Howrah, West Bengal
    Aug 12, 2022
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    Why is my paylater due is higher than the total amount of transactions I've done? Also none of refunds i got was settled in my total amount due and even without those refunds being deducted from the due it's still higher than the total amount of transactions I've done i want answers, transactions done from 7 August(last bill paid on 5th August) is 102+97+70+209+276=754 and my bill is 852rs out of which 102+70 should be refunded so bill should be 582??? so can I consider this as some kind of masking by the company and except a proper reply for this fraudulent billing? If i didn't notice i would have ended up paying all the extra amount of money and maybe would have done the same in future and past bills i want a proper compensation for this with a proper response
    +2 photos
    Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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      I
      India-15
      from Mumbai, Maharashtra
      Aug 11, 2022
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      Paid money.still didn't receive any task.
      Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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        N
        Niranjan8
        from gorakhpur, Uttar Pradesh
        Aug 10, 2022
        Resolved
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        Resolved

        Sir mera bharthpe credit card se 3 baar paisa kata hai freecharge kata hai transection I'd 18492785
        2nd transection id 18492788
        3rd transection I'd 18492795
        Please check karyey kisake account me gaya hai
        Sep 13, 2022
        Complaint marked as Resolved 
        Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
        Verified Support
        Aug 12, 2022
        Freecharge Payment Technologies / FreeCharge.in Customer Care's response         Dear Customer,

        Thank you for contacting us. We regret that you found a fraudulent transaction. Please write us an email to risk.[protected]@freecharge.com with the screenshot of the transactions. Not to worry, our team will helo you on priority.

        Regards,
        Freecharge
        Customer Success Team
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          N
          Niranjan8
          from gorakhpur, Uttar Pradesh
          Aug 10, 2022
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          Sir Mera bharthpe credit card se 31500 rupay kat liya gaya hai please check
          Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
          Aug 10, 2022
          Updated by Niranjan8           Sir mera bharthpe credit card se 3 baar paisa kata hai
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            V
            Vinothan01
            from Chennai, Tamil Nadu
            Aug 5, 2022
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            Hi,

            With Reference to the above customer id the bill that is generated for the cycle of 5th of July 2022 to 5th of August 2022 is wrong,

            The Usage I have made in the cycle is Rs.
            2691.15

            But the bill generated is for Rs. 4563.56

            Which is wrong, and today is the due date if the amount gets debited from my account I will really take this issue seriously and will charge legally, there are so many ways I have tried to reach freecharge but they always give the same answer that i have only the help and support option, which is 100℅ a Autobot so take Necessary action about this issue and give proper answers.

            Regards,

            GANESAN VINOTHAN
            Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            Please accept our deepest apologies for the trouble caused. Request you to kindly write us on [protected]@freecharge.com from your registered number to assist you further.

            Regards,
            Freecharge Customer Success
            Reply
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              K
              Karmvir141
              from Gurgaon, Haryana
              Jul 23, 2022
              Resolved
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              Resolved

              Sir, i have made transaction of Rs 20217.12 on freecharge via credit card for rent payment. But amount was deducted from my credit card and didn't credited to beneficiary bank account. I have called customer care of freecharge and mailed many times but still amount not credited.
              Please do needful to make the issue resolved.
              Transaction order id :
              OCRWR[protected]

              Mobile no: [protected]
              Name : Karmvir Singh
              +1 photos
              Aug 26, 2022
              Complaint marked as Resolved 
              Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
              Verified Support
              Jul 24, 2022
              Freecharge Payment Technologies / FreeCharge.in Customer Care's response               Dear Customer,

              The transaction failed and the amount was refunded to your bank account.

              More details are shared to your registered email ID. Please check your email using ticket #3644127 for the same.

              Regards,
              FreeCharge Team
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                T
                Tamil Selvi Vasanth
                Jul 21, 2022
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                They made me to do the BSNL prepaid recharge twice on 21st July, 2022 after entering the CVV. But neither recharged nor returned the amount. INR 79 and INR 79
                Recharged for : [protected] Email: [protected]@gmail.com
                Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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                  D
                  Dilli Babus
                  from Ernakulam, Kerala
                  Jul 14, 2022
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                  I have pay a rental amount of rupees 5500 through my yes bank credit card but its not showing in transaction history but the amount is deducted from my credit card. I am unable to contact freecharge pls do the needfull
                  Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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                    J
                    Jayaram Injarapu
                    Jul 7, 2022
                    Resolved
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                    Resolved

                    Hello, I took loan on June 27th. July 5th is my 1st emi due. But yesterday penal charges added due to e-mandate failed. During registration my mandate was successful. Daily charges are added. PlZ solve my issue. Is there any alternate way to pay my emi?
                    +1 photos
                    Aug 9, 2022
                    Complaint marked as Resolved 
                    Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 08, 2022
                    Freecharge Payment Technologies / FreeCharge.in Customer Care's response                     Dear Customer,

                    We would request you to write us an email to [protected]@freecharge.com from the registered email address to assist you.

                    Regards,
                    FreeCharge Team
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                      D
                      Dhananjay Punekar
                      from Pune, Maharashtra
                      Jul 4, 2022
                      Resolved
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                      Resolved

                      Hi,
                      I recharged my Tata Play DTH through freecharge app but the transaction failed and even after more than 7 days i have not received the refund I rechrged on[protected], Moreover, i mailed customer care but there was no follow up though the ticket was raised.

                      Please help me.

                      Regards,
                      Dhananjay
                      Aug 7, 2022
                      Complaint marked as Resolved 
                      Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 07, 2022
                      Freecharge Payment Technologies / FreeCharge.in Customer Care's response                       Dear Customer,

                      The transaction failed and the amount was refunded to your bank account.

                      More details are shared to your registered email ID. Please check your email using ticket #3581866 for the same.

                      Regards,
                      FreeCharge Team
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                        D
                        Damuvish
                        from Siddipet, Andhra Pradesh
                        Jun 29, 2022
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                        I tried to buy airpods worth 18, 000 only for 99 as it shows. I trusted the page because I have seen interface of flipkart as flipkart lite explore plus... Pls help me as I lost 4000 rs ...
                        Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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                          B
                          Bivu Sen
                          Jun 22, 2022
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                          Resolved

                          Sir I BIBHU PRASAD SEN, i had made a transaction to load money on free charge wallet from my MOBIKWIK zip balance, which wasn't reflect any transaction on free charge app, but my MOBIKWIK zip balance deducted, on 19th April 2022, after making complaint through emails, still they didnt solved yet
                          +1 photos
                          Jul 26, 2022
                          Complaint marked as Resolved 
                          Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
                          Jun 22, 2022
                          Updated by Bivu Sen                           Previous mentioned transaction I'd on MOBIKWIK, here's a RRN number of my transaction provided from MOBIKWIK as screen shot

                          Verified Support
                          Jun 23, 2022
                          Freecharge Payment Technologies / FreeCharge.in Customer Care's response                           Dear Customer,

                          We would request you to write us an email to [protected]@freecharge.com from the registered email address.

                          Regards
                          Freecharge
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                            P
                            philbat84
                            Jun 13, 2022
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                            Resolved

                            Hello,

                            Somebody I don't know used my email address to register an account at Freecharge. I would like my email address removed from this account. Please let me know who I should contact to resolve this issue.

                            Thank you.
                            Jul 26, 2022
                            Complaint marked as Resolved 
                            Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 17, 2022
                            Freecharge Payment Technologies / FreeCharge.in Customer Care's response                             Dear Customer,

                            We would request you to write us an email to [protected]@freecharge.com from the registered email address to assist you.

                            Regards,
                            FreeCharge Team
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                              A
                              Anshul593
                              from New Delhi, Delhi
                              Jun 9, 2022
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                              Hi Team,

                              I have raised complaint to freecharge team multiple times as my amount is deducted from Freecharge Paylater even in Failed transaction.
                              Transaction ID is - FCEA[protected] failed, I have many tickets against above transaction ID,
                              Ticket ID - 3523581, 3526191, 3532624,[protected], 3535739.

                              Please find the attached screenshot.
                              +6 photos
                              Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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                                A
                                AndreB
                                Jun 7, 2022
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                                Resolved

                                Three days ago I received an email that welcomed me to the Freecharge family, and then other emails followed. But two hours ago I received an email that I had "successfully done a Mobile recharge of Vi Prepaid for ₹ 99.0 through Freecharge, " followed by another email saying "Hi Iwhqyava,
                                Your Freecharge account has been credited with Rs. 30.00 for FREECHARGE Order OCMRWM[protected]. This amount will expire on 07.06.2025, so be sure to use it now!"
                                Needless to say, this is the first time I hear of Freecharge, I do not know anybody named Iwhqyava, and the time this recharge was done is in the future!, in a different time zone 12 hs ahead of mine.
                                When I want to complain in the website, the link is broken, Funny thing.
                                Please do something so that these things DO NOT happen. I demand that my email be removed from the database, since I have not given anybody any permission to use it.
                                Jul 13, 2022
                                Complaint marked as Resolved 
                                Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 09, 2022
                                Freecharge Payment Technologies / FreeCharge.in Customer Care's response                                 Dear Customer,

                                We would request you to write us an email to [protected]@freecharge.com from the registered email address to assist you further.

                                Regards,
                                FreeCharge Team
                                View replies
                                Exact same this happened to me!
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                                  S
                                  sanjeev pipal
                                  Jun 7, 2022
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                                  Resolved

                                  Address: Deori Rd, Agra, Uttar Pradesh 282001, India

                                  Mere account mein se paise kat gya hai or axis Bank credit card ko payment nhi aaya hai
                                  Jul 12, 2022
                                  Complaint marked as Resolved 
                                  Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 09, 2022
                                  Freecharge Payment Technologies / FreeCharge.in Customer Care's response                                   Dear Customer,

                                  We would request you to write us to [protected]@freecharge.com from the registered email address along with the details.

                                  Regards,
                                  FreeCharge Team
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                                    D
                                    Dilli Babus
                                    from Ernakulam, Kerala
                                    May 31, 2022
                                    Resolved
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                                    Resolved

                                    I have done my rent payment in freecharge app on 30.05.2022 of rupees 45478 rupees but till now not credited in landlords account and also not refunded. Now it's showing it will get back in 7-8 working days. I have lot of issue in the payment personally so pls take action and do the needful
                                    Jul 11, 2022
                                    Complaint marked as Resolved 
                                    Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 06, 2022
                                    Freecharge Payment Technologies / FreeCharge.in Customer Care's response                                     Dear Customer,

                                    We would request you write us an email to [protected]@freecharge.com from the registered email address along with the transaction details.

                                    Regards,
                                    FreeCharge Team
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                                      R
                                      Rakesh Oraon
                                      May 26, 2022
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                                      Game, I Haven't Done Anything Wrong And I Am Sure That I Have Followed Your Rules Of Conduct, And I Am Sure That By Mistake You Have Suspended My Account For No Valid Reason, you can check my KD . headshot rate I'm a normal player, please check once my account . This is my Humble Request to Free Fire Team To Unban My Account . Player Name : A J BAHI ID : [protected]
                                      Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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                                        J
                                        jwm2
                                        May 19, 2022
                                        Resolved
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                                        Resolved

                                        Someone has used my email without my permissions, using a mobile number that isn't mine, to create a freecharge account. I previously didn't have a freecharge account but have now received emails about transactions that I did not authorize. I see that other users have reported this problem as well. I would like this account shut down and for my information to no longer be associated with it.
                                        May 23, 2022
                                        Complaint marked as Resolved 
                                        I sent a complaint to customer service and got this resolved.
                                        Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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