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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Nov 22, 2023
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Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 7

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Y
Yogeshwar1681
from Anuppur, Madhya Pradesh
Nov 12, 2021
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Call Harassment

Address:Dhanpuri No.3 District-Anuppur
Website:Payme india

Don't call ok
Recently in police investigation Department complaints ok...
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Lakshya3100
Nov 9, 2021
Feb 3, 2022
This thread was updated on Feb 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Not received for a transaction nearly 2 months ago

Sir, I have made a transaction on Swiggy using freecharge.The transaction got failed due to some error.From that time in freecharge app it is showing the transaction as pending.I talked to swiggy customer care they replied they didn't recieved any money since transaction was failed.I also talked freecharge customer care and they send me a silly reply that money will be credited to account.I have waited for almont 2 months and its now times...
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Bknayaksuni2
Nov 1, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised transaction my debit card by fraudster please refund my money

Address:At -biranchipur dist-baleswar pin code 756168

Sir unauthorised transaction my debit card by fraudster please refund my money...
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Bknayaksuni2
Nov 1, 2021
Nov 3, 2021
This thread was updated on Nov 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised transaction my debit card

Address:At -biranchipur dist-baleswar pin -756168

Dear customer, transaction number[protected] for Rs3038.94 by SBI Debit Card X4199 at FRPT65RU on 25Oct21 at 16:44:12. If not done forward this SMS to [protected] or call [protected]/[protected] to block card...
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Deepti_Blazehans04
Oct 26, 2021
Oct 28, 2021
This thread was updated on Oct 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount refunded by yatra.com not getting processed for refund to my bank card

Dear Freehcharge.in Team,

I had reached out to your Help & Support team where i requested for call support and even after raising request from app no call received from your end to help and resolve my query.

I have raised refund request from Yatra.com and they have confirmed that they have processed the refund and released the amount which i can see in freecharge app as status "Processing" since many days. and...
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N
Naveenp08
from Hyderabad, Telangana
Oct 22, 2021
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Payment not received to the merchant and not received the refund yet

Address:Gurgaon
Website:Freecharge

I paid 614 for the merchant, telugubooks.in on 25th sepetember 2021 through FREECHARGE. The Freecharge transaction id is: 6KYPoZOzAMNjc7_[protected]_1.

The merchant has not received the payment. Upon my continuous follow-ups, they checked with payUbiz (their payment gateway) and replied to me that they have not received the payment at all from freecharge. So i raised a complaint to them via email, but they are not replying...
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R
from Meerut, Uttar Pradesh
Oct 20, 2021
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Payment dispute

Address:466/10 Nehru Nagar Garh Road Meerut

Wrongly money added from my sbi credit card...
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S
sanjiv_engr
from Dindigul, Tamil Nadu
Oct 19, 2021
Oct 29, 2021
This thread was updated on Oct 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pending Actual Cashback against Freecharge Commitment

Address:Freecharge Payment Technologies Pvt Ltd, 16th Floor, Tower C, DLF Cyber Greens, DLF Cyber City, DLF Phase 3, Gurugram, Haryana 122022
Website:www.freecharge.in and Freecharge mobile App

Dear Sir, This has reference to series of Communication/ Emails already forwarded by me to Freecharge Customer care Team and their Grievance Officer too, regarding PENDING Cashback of Rs 100.00 for my 1st Transaction using FREECHARGE PAY LATER” option (available on their Mobile App), to Pay My Airtel Broadband Bill of Rs 588 on 27.09.2021 Whereas it was COMMITTED from their end that “ GET AN ASSURED CASH BACK OF RS 100.00 ON YOUR FIRST...
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I have done many transaction always seen fraud tactics with FreeCharge !!!

Be alerted FreeCharge users this is No 1 fraud company in India do fake and fraud offerings, which lead to mental torture !!!
Case (1) :
So here I have done my First LPG cylinder booking transaction I'd : OCLCAL[protected],
On Oct 6, 2021, but here cashback is not received, when I have contacted care received reply fro deaf...
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V
VatsalShah6939
from Ahmedabad, Gujarat
Oct 12, 2021
Oct 28, 2021
This thread was updated on Oct 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Received Recharge nor refund from Freecharge for the transaction (62selOUJizjOWh_WFRW0259067551_1)

Hello,

Transaction ID - 62selOUJizjOWh_WFRW[protected]_1

I would like to inform you that I have done the payment to the tatasky merchant on 09th-sep-2021 for 200Rs but it didn't receive to tatasky merchant account. Also, I haven't received the refund of this amount yet in the source account.

I have raised the complaint multiple times to freecharge merchant as well as tatasky but haven't received...
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R
RahulAgarwala21
from Agartala, Tripura
Oct 11, 2021
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Amount debited but not paid my landline bill

On october 7th i was trying to pay my bsnl landline bill and my wallet balance was Rs.20 so i paid rest balance Rs.451 through upi /paytm and amount debited from my paytm and my landline bill was not paid till date nor any refund came. do check problem from ur side.. i talked with paytm and they said from their side amount was sent to freecharge successfully kindly do reply me as soon as possible..

my login id for freecharge...
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A
Anindip
Oct 10, 2021
Oct 10, 2021
This thread was updated on Oct 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited from freecharge but not credited to tata sky and still amount not refunded

I had done tata sky recharge through freecharge app on 11.09.2021 of ₹200. The amount debited from freecharge but not credited to tara sky. I have mailed and talked to tata sky multiple times but after internal verification tata sky is saying continuously they didn't get the amount. They said and also mailed me that I should contact to freecharge and tell them to do their internal verification on their payment gateways. I had shared the...
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Bubly rahman
from Guwahati, Assam
Oct 7, 2021
Oct 15, 2021
This thread was updated on Oct 15, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response

Address:New delhi
Website:www.consumer .com

I have made an payment of RS 1119 through paylater and the order was cancelled it's more than 1 month I haven't received my refund not it was adjusted in the bill they forced me to pay it or my cibil score will be impacted.no reply to my email nor calls looting customers...
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T
TechEdu4Begi
Oct 7, 2021
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Bill amount deducted but not get service

Sir i use freecharge to pay electric bill on 1 oct and the bill amount deducted but it shows processing till today 7 oct because of that i have to pay late fine also but still they not refund my money which they deducted at that processing bill transaction...
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S
sammy no chains
Oct 5, 2021
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I am receiving otp for a payment of 530 rupees

Why am i getting this otp when i dont even use the app. What is this ?...
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M
Mr. NAIR FF
Sep 30, 2021
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I did not get the diamond

You've made a purchase from Garena Online Private Limited on Google Play.

Order number: GPA.[protected]
Order date: Sep 29, 2021 9:01:21 PM GMT+5:30
I did not get the diamond...
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K
Khushbu Vishwakarma
from Mumbai, Maharashtra
Sep 28, 2021
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Some one debite amt from my credit card through hack my account

Address:badlapur east thane

Dear Sir/ Madam,

My Self Ramroop Singh contact no.[protected] . actuly i had done airtel recharge through Geepay twice i logged complaint for refund . today 4 ' oclock some one called me his no.[protected]. he told me download airtel app and us app for refund process and after that he hacked my mobile i got msg transectiion of rs 24818.01 has been made on your credit card account******* at freecharge payment tech. i shocked...
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K
ksinha2021
Sep 24, 2021
Nov 21, 2021
This thread was updated on Nov 21, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of wallet balance

I paid Rs 378 from UPI and Rs 508 from the wallet for an LPG booking with FC transaction id OCLCIL[protected] on 27 Aug 2021. Freecharge refund the UPI payment on 01/09/2021. But I DID NOT GET THE REFUND OF WALLET DEDUCTION TILL NOW. I have contacted customer care many times but, I never saw such harassing customer care. They did nothing....
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F
Firoj saiyyad
from Amalner, Maharashtra
Sep 23, 2021
Oct 4, 2021
This thread was updated on Oct 4, 2021
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Refund initiated but not credited my bank

Address:Amalner

Order i'd fcea[protected]

mera transaction failed 18 may 2021 ko hua tha tab se aaj tak me freecharge se contact karra hu lekin mujhe ab tak koi resolution nahi mila hai sir bola jata hai ki refund initiated hogaya hai but koi bhi proof nahi diya jata hai jis se refund track kar satke ho kuch bhi nahi provide karte hai sirf bola jata hai ki refund initiated hogaya hai aap bank se contact kijiye jab ke bank ka kahena hai...
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P
Prakashsarode
Sep 18, 2021
Sep 28, 2021
This thread was updated on Sep 28, 2021
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Recharge refund money

I recharge my tatasky account with freecharge on 25th aug - 2021 8.54 am with rs 308. but money debited from my account did'nt credited to tatasky account. tatasky teach told me that was failed. they initiated refund on 27th aug-2021 so please check and refund my money....
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