Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

Order i'd fcea[protected]

mera transaction failed 18 may 2021 ko hua tha tab se aaj tak me freecharge se contact karra hu lekin mujhe ab tak koi resolution nahi mila hai sir bola jata hai ki refund initiated hogaya hai but koi bhi proof nahi diya jata hai jis se refund track kar satke ho kuch bhi nahi provide karte hai sirf bola jata hai ki refund initiated hogaya hai aap bank se contact kijiye jab ke bank ka kahena hai ki money freecharge ke pass hai abtak

bank customer care ka kahena hai refund initiated kiya hoga to uska rrn number le freecharge jo 10 dijit se jayada ka hota hai

but mujhh freecharge right rrn number provide nahi karta hai
kuch bhi send kardeta hai jaise kabhi 8 dijit
kabhi failed transaction reference
jo bank customer care accept nahi karra hai

I recharge my tatasky account with freecharge on 25th aug - 2021 8.54 am with rs 308. but money debited from my account did'nt credited to tatasky account. tatasky teach told me that was failed. they initiated refund on 27th aug-2021 so please check and refund my money.

I did a recharge through UPI on mobile no.- [protected] but it was failed and my money was deducted so how much time will it take for refund and how will I get it?!
Order I'd - FCVA[protected]

Someone is called me, ask for the registration after that a link is shared with me of this site for the payment process... amount Rs. 10...I did the payment when I got the debited massage which was Rs. 20259...this transaction has been done on 15 September 2021...I am unable to understand how will be back my debited amount.

Request you if possible then plz help me.. This fraud is done with the help of your site Freecharge payment tec... Need your support kindly help to get back my fraudly debited amount Rs. 20259.

FreeCharge pay later is a fraud service.
Total worst service, I have been promised to provide 200/- cashback after I activate pay later services where no Cashback provided, I have sent complaint many times but still no response or cashback not yet credited, kindly initiate severe action on this fraudster service and provide me compensation of 10, 000/- for the fraud done by this company...

My refund of Rs, 1320 not received yet
order id FCEA[protected]

I have done a chargeback in the bank still not got the refund

I have not yet received the refund reference number from Freecharge, l have contacted many times

Transaction failed date 18 May 21

Refund Initiated, 14 Jun

Please help me

I have paid my BSNL landline bill from Freecharge app using debit card and the transaction was also successful. Its been 10 days but still the bill is not updated as Freecharge told it will be updated in 48 hours. Also contacted Bsnl customer service they told they didn't receive any transaction with this. Please resolve it as soon as possible because bill due date is also coming closer. For more information you can contact me on [protected]

Transaction No. [protected] for Rs 80.00 done for My Store has succeeded from payu team

It's a matter of ashame that freecharge DO NOT keep its promise of providing ₹1000 cashback for my last JIO recharge for ₹999 done through the then latest Freecharge App on 17th June 2021.

If Freecharge is Not providing cashback there is no need for me to use Freecharge app to recharge my jio number, instead I can use my debit card directly in jio app for that purpose. They persuaded me to use Freecharge app to get upto ₹1000 cashback and I never get that cashback which is a clear CHEATING.

I contacted them through email several times. But I didn't get any resolution yet. I tried the help and support section in the app but it is totally waste as it says I have to apply promo code - but there was no option to apply the promo code in the app at the time of payment of Rs 999 Jio Recharge on 17th June 2021 - the app notified that no need to apply promo code to get cashback. This is really cheating. I trusted freecharge, but freecharge deceived me.

Recharge details are given below :

Order Id: FCVA[protected]

Invoice no: FC[protected]

Date:[protected]:52:46

Account Number: [protected]

Service: 00998599

Accounting code: Debit card

Mode Of Payment

Transaction Id: [protected]

Hence from my bad experience, Freecharge is HIGHLY NOT Recommended.

On 1st September there was an unauthorised transaction through my account and my account is debited by Rs16, 283.2 in Accelyst Solution A/c
The statement is attached here.
I request to please refund my as soon as possible.

I am writing to you to raise an issue about: Refund Complain

The issue that I have experienced was: I was recharging and transaction failed and refund not credited in my account even after 1 month approximately.

It occurred on: 6/08/2021

Refund my 123/- debited from my account.
Order Number: FCVA[protected]
Even after complaining many times no action was taken to refund my money by freecharge

I have placed an order for pizza from Dominos website using freecharge payment gateway. money successfully deducted from my a/c and also transaction showed sucessfull on freecharge dashboard. however dominos website order captured not showed and they were complaming payment not received from freecharge so order will not be placed. when contacted freecharge they said for sucessful transaction you need to contact merchant. now both freecharge and dominos making customer to play TT and none of them taking ownership. whom should i approach for mtpy Rs997?

Dear Sir/Madam Fraud Transaction done my Kotak Credit Card details are given below

fraud transection done my credit card at Dt. 24/07/2021 At Night 11.47 P.M At the time i have sleeped and at morning I see the massages of the transection so i have complained the bank customer care about the transection. The detail transection are below

Rs. 7090.86
Date. 24/07/2021
Name. Accelyst Solution Pvt. Ltd

Request you to refund the above fraud transaction.

I recharge Airtel prepaid 149 rupees at morning 644 a.m. but once I transaction showing fale transaction after that I'll do another up recharge for same amount it yeah this time the recharge get done but the thing is is my my bank account debited twice for 149 so please solve it.

Sir,
I recharge my tata sky on 06.08.2021 9:41AM with Rs 250.

Message received: - .
Hello, Freecharge has requested money on your Freecharge UPI app. On approving, Rs. 250.00 will be debited from your account.Axis Bank.

But my tata sky not recharge after deducted money. Recharge amount did not credit in my account till today.

Message received from tata sky:-
Dear subscriber, your Tata Sky recharge TY[protected] was unsuccessful.

Kindly take appropriate action on this issue as soon as possible.
Deepak Sharma
Mobile No [protected]
Tata sky id [protected]
IDBI A/C NO [protected]
BRANCH BAHRAICH UP
Trans Id[protected]

On 6 August I have paid gas cylinder money through FreeCharge but the transaction. Got processing and money was deducted from bank account and till now I have not received refund please help

Hi,
For refund request: freecharge.in

My order one time success so detect to my amount and after 2 days failed transaction but still payment is not refunded to my bank account.
And i have talk to team for many times but to correct response.
Payment not refunded yet order id : FCEW[protected]
date:8th july 2021

Regards
Customer

I Done my recharge on freecharge app but recharge is processing from hours.
And my money is debited from bank.

I am very disappointed from freecharge service they don't even reply.

My freecharge mobile number :-
[protected]
Recharge amount :-555

Operator :- Jio

Dear Sir / Madam,

I am writing to you to raise an issue about: freecharge UPI

The issue that I have experienced was: I tried making a payment to Nakpro company via freecharge UPI of amount Rs 2696.07
This was successfully made to [protected]@freecharge (UPI id:[protected], PFA screenshot. But this payment never reached its actual receiver account i.e. Nakpro and money still lies with freecharge bank account number ending 1465 as confirmed by my bank as well.
I raised a ticket 3002971 with freecharge, but they are not at all addressing my issue.

It occurred on: 27/07/2021

I want freecharge should refund my money which is still stuck with them in their bank account ending 1465 and not processed further for placing my order. If this money has been processed to its receiver bank account, kindly provide me the screenshot of bank account details of 27.07.2021 or 28.07.2021 which should clearly show the receipt of the amount Rs 2696.07

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Piyush N
Mb [protected]

UPI id:[protected]

Nagpur
440033

Amount Deducted from my Bank account but Airtel Recharge not done

Your transaction on freecharge for order FCMW[protected] was unsuccessful

Name : R.Venkatesan
Mobile No.[protected]
E Mail : [protected]@gmail.com