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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Nov 22, 2023
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Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 9

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K
Karthik v1
Jul 19, 2021
Jul 19, 2021
This thread was updated on Jul 19, 2021
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Refund amount not reflected

My FC transaction ID is OCRWR[protected]_1

I have made an transaction on freecharge rental service. It was failed and I can see the message that refund was initiated but I didn't receive any confirmation message regarding refund. It's already been 5 days but money was not credited to my source account....
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Prankrishna Karar
Jul 9, 2021
Jul 9, 2021
This thread was updated on Jul 9, 2021
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Refund not done till now

I did a scan & pay money transfer transaction 100 rupees on 4th july. As a result my money was debited from my account but transaction was failed due to time out... and when i took help, your customer service tell me your money will be refunded on 9th july 10:15 pm . But refund not done till now. Please sir solve my problem as soon as possible....
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I used FreeCharge app to pay my electricity bill but it still says processing and the amount has been deducted from my account...
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9
981895
from Gurgaon, Haryana
Jul 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not recharge my DTH tata sky

Sir
Mene 50 tata sky dth ka recharge kra pr 3 July ko bhi or abhi tak pending dikha rha hu FreeCharge wale koi response nhi de rhe h complaint bhi ki h please solve my issue id [protected]...
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I have availed Magzter Cashback offer of Rs. 4100 on subscribing to Magzter membership of Rs. 3999. According to the offer I should have received Rs. 4100 as cashback but I haven't uptill now. Its been more then 4 months. There mails to customer care and grievance redressal are unanswered .

Details:

Transaction date: 11 jan 2021

My Freecharge Id is: [protected]@hotmail.com

Order ID...
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D
Dharani12345
Jun 22, 2021
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Refund yet to receive

Hi,

One of your employee, name is Supriya called me for applying job and sent one link for registration purpose.once I'm click the link nearly 50000 amount is deducted to your company account..
Kindly help to resolve this issue.....
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M
Mamta83
Jun 13, 2021
Jun 13, 2021
This thread was updated on Jun 13, 2021
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No receive Amazon pay e-gift card

Address:FREECHARGE. IN Vaibhav chambers,unit no.2a,2nd floor,Bandra Kurla complex,Bandra East, Mumbai-400051
Website:Freecharge.in

I bought an amazon gift card 10000/- credit card. 17th July, 2020.
Have sent many mails to the company but no response. In the mail id on which the gift card was ordered, ciom was mistakenly written at the back instead of .com, because of this I did not get my gift card
rk[protected]@gmail.com...
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Y
Yashpal7426
Jun 11, 2021
Jun 19, 2021
This thread was updated on Jun 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong number recharge by mistake

A [protected] mobile number recharge has done instead of [protected] by mistake...
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A
Amo212
May 10, 2021
May 10, 2021
This thread was updated on May 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not received on purchase of deal on freecharge against Magzter Gold

Hello,

I have purchase a deal on freecharge on Dec 30th, 2020.

Deal - 3 year Magzter Gold access - 100% Cashback for Rs 0

I made the payment using unique link provided.

Filled the google form as well as mentioned in terms and condition on same date.

Kindly help issue the cashback in my freecharge account

Regards
Amol...
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V
vipul.singhal2105
Apr 18, 2021
Apr 19, 2021
This thread was updated on Apr 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not received worth 3999 on purchase of deal on freecharge against Magzter Gold

Address:New Delhi

Hi,

I have purchase a deal on freecharge on Dec 18th, 2021.

Deal - 3 year Magzter Gold access - 100% Cashback for Rs 0

Please find the invoice of same date of deal and i made the payment using unique link provided.

Fill the google form as well as mentioned in terms and condition on same date.

Kindly help issue the cashback in my freecharge account
Regardsbr...
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A
Anjali123@
Apr 15, 2021
Apr 21, 2021
This thread was updated on Apr 21, 2021
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Fraud transaction in your bank account from my paytm account

Sir I am anjali customer of paytm payments bank from last 2 years three fraud transactions are debited from my bank account on date 4/4/2021 I contact this person on google as customer service of payumoney for my refund but he tells the process through my debit card and cheated my money amounts from my bank account my amount was 8094.4, 8094.4, 7082.6
I have all the details of transaction I'd sir please help me to refund my money...
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I do the reacharge on freecharge. Reacharge is not successful and money is deducted and your money is refunded...
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P
Prince SKHB
Apr 8, 2021
Apr 14, 2021
This thread was updated on Apr 14, 2021
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Payment successfully via paytm payments mode but they are not saying unsuccessfully

Website:Freecharge

Ammont 200
Fc Transaction id FCDA[protected]

Transaction date & time 27 March 2021, Saturday 7.36 PM

They're saying FAILED but money Payed successfully via paytm payments mode


Your VPA [protected]@paytm linked to your a/c no. XXXXXX0252 is debited for Rs. 200.0 and credited to VPA freecharge@freecharge UPI Ref no.[protected]. - Bank of Baroda

Transaction date...
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R
Ravindrakj22
Apr 5, 2021
Apr 5, 2021
This thread was updated on Apr 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made for MSEDCL but not Credited their Account

I have paid MSEDCL Bill through Freecharge.in, Amt. of Rs.470 on 19.03.2021. MSEDCL's official executive stated that they have not received any payment of consumer no. of[[protected]]. I also checked on their online site but no payment proof shows. I have contacted several to freecharge.in by transaction support and mail but no satisfactory response received from them. also called on number given in various surfing website but it is not working...
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S
Sayan@Sau
Mar 12, 2021
Apr 5, 2021
This thread was updated on Apr 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rs 226 payment from freecharge UPI payment via google pay to Tata Sky balance deducted but tata sky not received from freecharge

Rs 226 payment from freecharge UPI payment via google pay to Tata Sky balance deducted but tata sky not received from freecharge on 23.2.21 but still not effect on tata sky and did not refund to my bank account.
Kindly investigate and refund my money of Rs 226 to my bank account.
Screenshot is attached here with.
Sayan Sau.
M [protected]...
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N
neel4evr
from Mumbai, Maharashtra
Aug 2, 2021
This thread was updated on Aug 2, 2021
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Money stuck in Freecharge wallet

Website:freecharge.in

I have more than Rs 1000 stuck in Freecharge wallets but unable to access it. I asked them to delete the account and refund the amount.
After more than 50 email communications and several raised tickets, I am unable to retrieve my money from them.
I have shared my account details, bank statement, canceled cheque, new mobile number, and other details required by them. But, even after multiple calls (customer care not reachable)...
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S
Shivakrishna77
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited but recharge unsuccessful

I recharged Tata sky and the money was debited from my account on 20th Jan 2021. But it was not reflected in the account.

When I tried contacting FreeCharge they have just setup a static chat bot and giving same replies every time. Their customer care number is not working. Hell with FreeCharge...
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A
A THIPPESWAMY
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card payment

Address:Bangalore

Hi, done payment of credit card bill Rs 10, 843 in. My credit card statment not updated.
Kindly update the status.
Card no 7697
Transaction Ref no[protected]....
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V
Vikash Royal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction Failed but amount debited. Complaints Subject

Address:None

Transaction failed in Freecharge app but the money of 700 rs. Deducted from my bank account from my debit card.

Transaction Date 16 January 2021
Mobile Number [protected]
Order id 75722468_1

i want refund as soon as possible....
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R
Rakjesh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Apex Chair not delivered

I have ordered apex chair at Rs 1499/-, order confirmation e-mail received. Till date no response on status of the order, nor reply from customer service....
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