| Address: Hyderabad, Telangana |
Existing loan holder of fullerton india credit company limited and my emi deducts every 4th of month. I raised a request of 16/2 for foreclosure of my loan, got response on march 1 that cuz is your payment with ample no. Of dues and charges. Fine, i went to bank yesterday 4th, to close the loan and do the payment. Bank is closed, but again my emi got deducted again though the parallel process of foreclosure already initiated.
Why so?
The brilliant customer care guy says very patiently that “sir, we don’t except any payment from 2-6th march. Neither we can let you know the pending amount nor any branch will accept your payment.
Mr. Rahul bhardwaj - do u understand this logic, if yes do dare to explain me in detail.
Heights is - the payment will not be accepted between 2-6 march but the bank will add overdue charges every single day, basically stop the person who pays and again extract or make him suffer and pay more for banks useless policy.
When u don’t accept payment on those days, how you people have the authority to charge overdues?
Mr. Rahul - please explain if this is legitimate process.
So, from 1st march to till whenever i will do the payment, everyday i will b charged overdues. Even the fullerton banks get functional on 7 march to accept my payment, by the time almost 5000 extra i need to pay.
Who is responsible for extra payment.
Mr. Rahul - being the gm of customer care, hope you understand the situation and resolve the same immediately.
Thanq,
Tariq.
Apr 13, 2019
Complaint marked as Resolved
Fullerton India Credit customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2019
Fullerton India Credit Customer Care's response Hi Tariq, we are really disappointed about the same. Please share your loan account number or registered contact details for us to look into it - Fullerton India
Verified Support
Mar 08, 2019
Fullerton India Credit Customer Care's response Hi Tariq, we are closing your request, whilst requesting you to share your loan account number or registered contact details along with concern at [protected]@fullertonindia.com for us to look into it - Fullerton India