Fullerton India Credit Complaints & Reviews

Hi

This is regarding horrible experience with the Fullerton customer care executive.
I called the bank to get a service request to foreclose the ongoing personal loan with fullerton for which i got the response that our system is ongoing maintainance and please call us after 48 hours.
Although my EMI for the April month has already been deducted on 04-Apr-2016 and post that i asked to foreclose the loan which was earlier given to me on false commitments regarding ROI and Total amount disbursed.
The executive name was "Mastana", who replied very harshly that you can get your query resolved only after 48 hours.
I am now likely to pay 2 days of extra interest due to the incapability of the bank to create the service id to close the loan.
Loan Acc Number : [protected]

I am literally disappointed with this experience with fullerton bank.

Thanks
Pranshu Vats
[protected]

Dear sir my Fullerton loan account no is. [protected] on 30th September 2014 i paid total due amount (Receipt no. 8368193) but in my Cibil report this loan account shows as a written off that is a big problem with me bcoz this cause i am unable to avail a loan so i request to you please closed my this account and update Cibil

Regard
MAHENDRA KUMAR VERMA
[protected]

I have taken loan from ten months back 2.4 lakhs, i have paid amount continuously, last month i could not pay the amount, emi amount: 7891, i have paid 6000 rs, i have told that i want two more days to arrange amount 2000 rs, they are harrasing me by calling continously and they came to my home harrasing me, executive number: [protected] and [protected](raju erra), please take immediate action on them.

I had taken loan from fullerton India credit company. During foreclosing time Fullerton India customer care members not positively responded and hide the information resulting in delay foreclose of loan account After 10 days of foreclosing of loan account they are not refund the excess EMI even continuous follow up and several mails.
After foreclosing of loan account they don't know the refund to be done to customer. They want request ID from customer. I don't see such unknoldgeble irresponsible and cheating finance company

Dear Madam, Sir,

I am not a customer of Fullerton India Credit Company Limited. Some goons are calling me on my landline and claiming that a loan taken from Fullerton India Limited by one Mr Sanjay Gathoo needs to be paid by me falsely claiming that the loan taken by Sanjay Gathoo has been given by Sanjay Gathoo to me.


Please take immediate and appropriate action on this and confirm immediately.

Kind Regards,

Jeevan Prakash Gathoo

Sir
में कुछ समय बाद आपकी बैंक से लोन लेना चाहता था, जिसके लिए मेने आपकी बैंक के एजेंट श्री मुकेश जी से संपर्क किया उन्होंने कहा फ़ाईल तैयार करा दो जब आप कहेंगे रूपये आपके खाते में डलवा देगे ।ये बात मेने उन्हें काल करके भी कही थी की अभी मुझे रूपये नही चाहिए जब जरुरत होगी हम आपको काल करेगे लेकिन श्रीमान जी उन्होंने 23 _03_16 तारीख को मेरे खाते में रुपया डलवा दिया । जो मैंने उन्हेँ तुरंत काल करके बताया तो उह्नोने कहा बापिस करा देगे ।लेकिन आज उन्होंने बापिस कराने से मना कर दिया ।श्री मान जी मेरा लोन बापिस कराने की कृपा करे ।आपकी महती कृपा से प्रार्थी आजीवन ऋणी रहेगा ।
एन.के.सोलंकी
दिनांक 28 -03-16
1232गोन्दू कम्पाउंड सिविल लाइन झाँसी उ.प्र.
App ID...2123153
Branch code 717

I took a personal loan 3 years back and I paid all the out standing amount. I am getting frequent call from Fullerton India instructing me to pay penalty amount,
Asked them to send a email in detail about penalty charges but they said they will send any in writing.

Dear Sir,

I, undersigned, Nitul Pravinchandra Ashara wish to inform you that, I took a personal loan of Rs. 3, 59, 832 on 27-Jun-2012. Loan account No. [protected]. Customer ID is 760191.

My EMI amount is Rs. 13, 786 with due date on 5th of every month.

The last EMI was supposed to be on 5th July 2015. In the last EMI, the amount as per you was Rs. 13, 776. The ECS was dishonoured since you opted for the amount of Rs. 13776, instead of 13786 which was a routine EMI amount. We had sufficient balance on the date of ECS but due to the difference in the amount, it was not honoured.
I cant understand, why does your staff make so much hassle over an amount of Rs 10 for last 6 months.

On knowing about it, we informed upfront, calling your office to send some one to collect the payment but no one came to collect the payment.

Now we are being threatened by your calling agencies for the payment.

We hope you can understand the situation and we are no where at fault.

We still inform you to collect the payment and send the receipt as full and final settlement of the loan account.

Since we are not at any fault, we will not be paying any penalty.

Hope to do the needful from your end.


Yours truly,

Nitul Ashara

Dear Team,

This is inform you that I am joined this company in 6th April 2015 and resign in 26 Dec 2015, but still not received my full and final amount and relieving letter till date...

Request you to pls provide me ASAP...

Regards,
Anand Prakash Mali
Emp Code : 149756
[protected]
[protected]@rediffmail.com

For,
Fullerton India Gramshakti,
Gram : Mandal,
District: Bhilwara(Rajasthan).

Here in this Company Branch, Branch personnel are making false statement and documents to recruit there family or friends in company.

1. Making Fraud of issuing false salary certificates of Previous Job Details
2. Inflating Salary details for new recruitment with hike in salary.
3. Acquiring personnel without taking perfect interviews.
4. Many personnel taking commission personally from clients.

Many more mis-management is going, which company should take action before i register for FIR in Police Station. Because i have lost two employees from my place. I DONT CARE FOR THAT BUT my employees were at salary payout of only 5000(Five Thousand Only) and recruited with Salary of 15000 in company. How it is Possible for an immature employee having only six months experience.

Hi,
My selef deepak nayak my loan account number is: [protected]. At the time of loan those person commit for no processing fee and no isurance and also close without charge. But when I have checked my statement they give me 166000/- and in my account it 152000/- deposite. rest of amount goes to indian health organisation and ICICI lambad and processing fee. it a total cheating. Pleasse help me to close this loan immediate. My phone number is : [protected]. Loan person mobile number : [protected].

Dear team

This is to bring to your kind notice that, i am an account holder by name mrs. Rani maria xavier of your esteemed idbi bank a/c (Salary account) bearing a/c no [protected] since august 2013. I would like to furnish the following information to you.

1. I have procured a personal loan from fullertone india – nirala bazar, aurangabad in the month of december 2015 and the ecs process began with effect from january 2016

2. The ecs mandate duly signed by me to be deducted on every 4th of the month is rs.4500/- only (Four thousand five hundred only).

3. The ecs deduction began from 4th january 2016 as rs.4500/- for which i receive a regular intimation from fullertone india on my mobile, wherein the bankers have again debited one more ecs amount rs.2494/- on 8th of january 2016 and the same blunder is again repeated in the month of 8th february 2016 also. (Attached herewith the bank pass book scanned copy for your reference).

4. It is very much annoying to say that how could a bank deduct an amount under ecs without my signature on it and without any intimation. This shows a total ignorance on the clerical part or on the operational system of the bank. I am frightened to maintain a proper balance due to this kind of inconvenience. I have withdrawn the entire balance from the bank yesterday fearing for the same mistake to be committed by your bankers on 8th march 2016.

5. I approached the bankers on 20th of february 2016. They gave me a reference no [protected] for the month of january and [protected] for the month of february based on which they have deducted an extra ecs amounting to 2494/- (Actually not applicable towards my loan account), when asked for the advice of the same, they are unable to produce any copy of it.In turn the bankers advice me to approach fullertone india and to request them to reprocess the ecs freshly.

6. The loan account statement also clearly says that this particular 2494/- deducted by the bank has not got credited to my loan account (Statement attached).
If this is the case where my money is gone and to whose account it is being credited.

7. The bankers seems to say that a fullertone ecs is operated through tech process and they send an intimation towards which they have deducted the ecs again on 8th february 2016, but when approached fullertone india, they replied that the amount has not reached them. So where has my money got disappeared.

Sir, i am in a great loss of money and i have become scape goat between fullertone and idbi bank whom to trust and what to do. It is really annoying and putting me under great frustration. It is not a small amount. It is the question of rs.5000/- and the bankers have again told me that i will be debited 225/ bouncing charges for the clearance of ecs 2494/- if i don’t maintain a balance. Why i should bear this kind of charges. This is utter nuisance.

I hope the above said matter is clean and crystal clear. If my problem is not solved within 3 to 4 days, i may approach to consumer court and get my work done. I wanted my money back and an assurance too that hence forth this kind of a mistake and blunder should not be uttered, so that i can maintain a good relationship with the bankers and the fullertone company.

Hope you consider my above case on a sympathetic and empathy corner and do the needful at the earliest

Regards
Rani maria xavier

The company is a financial instituite has interest r-ate of 20percent or more which is not correct government should imply rule for the interest rate such companies as its a harassment to the customer also I do my payments on time but the executives are Liz mental torture through out the time.
I request to take an action for interest rate as its state mental torture to pay 60-70 percent interest amount more than the loan.

Please find my below mail to fullerton::

First of all this very unfortunate how your customer care executive spoke with esteemed clients like :

1)today your executive called me from pune office and asking very aggressively why you are paid emi ???(That was debited by ecs)... Is this any problem to pay ??? Saying i have to answer my senior...When you are going to pay????
And all this before checking my statement, i had already paid emi.13167 by ecs only.

2)then i called to customer care ..The lady had time passed me 24 minutes and said to payrs.263 urgently...And i asked why should i pay bcoz i already mandate emi by ecs only...She saying ::: sir i think balance was not in your bank a/c...(N have 19000 bal in hdfc a/c)

First of all what kind of people u are sited at place where they don't have a single % of knowledge about financial transactions, just making timepass of them n myself also...

Coming to the important mistake point ::::

Day before a month your foreclosure department revised my interest rate n emi also and the same will be effected form this month. ( previous rs.15212..Now as per schedule its 13400)

The emi amount debited as ecs mendate from my hdfc bank was rs.13167 on 4tht feb 2016.

This clearly means u have debited wrong ecs of 13167 instead 13400..

Now the question arise is :::

1. Who is responsible for this blend mistake caused by ficcl to debit wrong amount?????
2. If my cibil will heart due to this mistake, i will surely sue fullerton india to cinsumer
Court...
3 what is the surety it will not happen in next march'16 emi again ????????????

I have all the conversation recorded with your esteemed employees to prove before honorable consumer court..

Waiting for your reply in detail for all the descripancy happened in my loan account ...

I applied personal loan in your Fullerton India bank Coimbatore branch. Worst follow up and poor response from your employees. Iam Getting 21000Rs as salary but unable to get personal loan. There is no reason for negligence. Then why I was rejected???? I need a proper response without fail

I Submit Document & after that
I Got an verification call from the no.+91-[protected]
Today i am Recall on this no .Dont know the Girl name but not responding well.

Since last 3 years i have complet payment done of loan in dombivli fullerton india branch bt i still not received the noc letter fm bank
Cust id 2409341
Loan account no. [protected]
Two wheelar loan

I took a personal loan 6 years back and I paid all the out standing amount. I am getting frequent call from Fullerton India instructing me to pay penalty amount, whereas the local service branch has no data to process my payment.

I am maheswr behera my customer I'd 2926629 and loan account no [protected] i am taken loan on June 20.2011 the amount is 50000 and the rest of interest is 15% .but now they are telling me that u should pay 25% how can I pay already i was given 38272 (16 instalment from 4 years ) he is calling me and fearing me .they are telling we will send police to ur residence I can t do anything my last way is susite please help me

My complain about no dues certificate. I have taken a loan amounting Rs. 365000/- & i have pay foreclose amount Rs. 396188/- on today 22.01.2016. But after payment full due amount branch officer refuse to issue NO DUES certificate .

They are saying NO DUES certificate will be issue after 25 days. But my question is
that when i have paid all dues amount so why they are not issuing NO DUES Certificate.

Its totally DADAGIRI .