Gaana.com Complaints & Reviews

I have been block for having used wrong password. Now I am unable to reset the password.

The message mentions to check my mail to reset the password but I have not received any email yet. Please let me know if there is any alternative procedure to reset the password. I have also uploaded the screen shot for your review.

Kind Regards,

You don't give offer benifit to your regular user. I was using your subscription since 2014 but i naver get offered any discount like you used to give me at starting month and thats why i left you in this year. Have some discount polycies for old user.
There is a suggestion for you hat please update your category regularly. your gana special category were not even rearranged ever. Please add dome mood base category.

I made a netbanking transaction twice with gaana.com portal on 14th feb 2017 to register a 2 month package for Rs 297/-, though the transaction went through from the bank the portal mentions transaction was not through for Rs 297/- while Rs 584/- is deducted from my bank account but the same does not reflect on gaana.com which says transaction failed.
Kindly reslove.
avivijay.[protected]@gmail.com
[protected]

I want to unsubscribe Gaana.com as I don't want to use it.In their mobile app also they have'nt provided the method how one can unsubscribe their services. I am not finding interest in their services and I don't want to pay them unnecessarily. I am not getting how can I unsubscribe from them. My name is Karishma verma. My e-mail is [protected]@gmail.com.

What happend mr. Abhishek gaana.com return my momey ? You told me 4 to 5 days we will return your money.Tell me, when will you return my money back...gaana.com
Gurgoan is so near...
I have made many corporate films in Gurgaon and staying lots of friends and relatives near you,
"JAB BAAT HARASSMENT KI AATI HAI TO KOI PEECHE NAHI HATTA, CHAHAE AMOUNT KITNA HI CHOTA KYON NA HO."YOU CHEAT ME AND EXPOLIT MY EMOTIONS BECAUSE WITHOUT EMOTIONS EVERY SONG AND EVERY HUMAN IS WORTHLESS...
Your company playing a Emotional game with customers...
Again you and your company harass me a lot,
First Compaint I registered 4th dec.2016,
After 36 Days no refund
If you not return my money back,
FIRST I WILL REGISTERED F.I.R AGAINST YOU AND YOUR COMPANY 'GAANA.COM' TO MY NEAREST POLICE STATION AFTER THAT I WILL PERSONALLY VISIT YOUR NEAREST POLICE STATION AND WILL GIVE F.I.R. COPY. How your company doing fraud with people(with proof)
After that I will send a F.I.R. Copy to GOOGLE and other SOCIAL INTERNET PLATFORM AND MEDIA ALSO WITH F.I.R.
After that I will filed fraud, and harassmental, case against you and your company in consumer court...every time you will attend court date in faridabad court FARIDABAD
This is not a written only

SANDEEP KATARIYA
writer, director, editor

My name is sandeep katariya i pay u money 297 indan rupee. My order no:ga 1792474 i complaint u 4 dec. Again complaint u 6 dec. Again complaint u 19 dec. Again complaint u 20 dec. You cheated me and other customers also... I am not using your gaana.com, when i pay u money. Everthing is worthless. I want my money back because i have faced many problem first of all not downloding, my phone sony ericsson xperia u20i not install your app gaana every music app install my phone why your app not installed my phone. You can check also...
I[censored] are not available every smart phone plateform please inform your fornt page of gaana.com that only gaana app is this smart phone only...
Mr. Abhishek why are you trying make me fool that hd means 320kbps
Mr. Abhishek 320kbps is a mp3 format not a hd format mp3 format is[protected]-320kbps and many more
Cd format 240-320
Dvd format 540-720
Hd format 720-1080
Full hd[protected]
Ultra hd[protected]
I have download from saregama 11411kbps this is a actual hd format means high defination
Mr. Abhishek i am a media person not a third class person ki jisko kuch pata nahin hai, i can claim you and your company that cheated lot of things.. I want money back respectly otherwise i will action against you whether money is small amount but you harass me a lot and cheated me... App ke paas koi answer nahin hoga
I want my money back

Sandeep katariya
Writer director editor
[protected]@gmailcom

When I am open gana app and try to download the songs a message show on my display then i am clik on that messag then in message the show me the plans fir 1, 3, 6 months for download the songs hen i am choos 1 month plan and pay it by debit card, after transection of money 200 rs debiated from my account .so i request you sir refund my money as soon as possible .

Sir/madam,

I made payment for renewal of my membership for one yrs through payatm order i'd 1435545 but renewal is not done however payment is done by payatm to gaana.com. Kindly renew my gaana+ membership else refund my payment. Further payment was made on 31st October 2016 and still waiting for renewal.

Regards
Mahesh Surishetty,
[protected],
[protected]@gmail.com

Iam already downloaded app of Gaana and I have account also in my i phone but one day it's showing pls update it. So Iam going to update but it's showing waiting for last three days.. I cannot delete this app because Iam not able to delete this application. Pls suggest me what should I do.. My i phone cannot delete this application.. Iam trying so much but it's not deleted.

Sir/madam,

I made payment for renewal of my membership for one yrs through payatm order i'd 1233512 but renewal is not done however payment is done by payatm to gaana.com. Kindly renew my gaana+ membership else refund my payment. Further payment was made on 5th september 2016 and still waiting for renewal.

Regards
Avinash singh
Mob [protected]/[protected]
Email-avinash. [protected]@gmail.com

Hi team,

I created an account with gaana and also subscribed for gaana+ (rs 999/-) with my paytm wallet on april 27, 2016.
Now when i try to login with my mail address - [protected]@gmail.com it says that mail address is not valid. request you to mail me the solution to this prob at my address asap and help me get my account back.
This is just not fair. i have never experienced such nuances from online sites like gaana. really this is disappointing guys. revert on my mail address .

Dear
I have charged last week for 1 month subscription but still my subscription Is not active pls activate it or Refund my payment I have charged last week for 1 month subscription but still my subscription Is not active pls activate it or Refund my payment I have charged last week for 1 month subscription but still my subscription Is not active pls activate it or Refund my payment I have charged last week for 1 month subscription but still my subscription Is not active pls activate it or Refund my payment

I purchased Ganna.com subscription a year back. The expired in last month and I got it renewed few days back. I have created some playlists on my phone. In the recent past these have been multiplied at its own and now it is showing 5 or 6 same name playlists. Please help to set it right. My M number is [protected]. I need your help in resolving my prob;em. we will appreciate if someone can call me back and guide me how to get out of this problem.

I am a gaana plus user and each song I download I can only see it in the gaana app not in the file manager or music folder why this happen I had paid for this

I have been charged five times for one year subscription. An amount of Rs1536 has been deducted through my paytm wallet for one year subscription which costs only Rs 999. I have been charged three one month, one three month and one one year subscription for the same time period.

Hello Gaana.com, Nishit here from Singapore, two days ago I have subscribed 2 times using Mobile Service Provider option but still its asking me to subscribe while downloading songs. Please help me on this. Waiting for your reply. Thanks, Nishit Ankolekar

Got paytm code for Gaana+ subscription 12 months, used last 3 months but not able to use current month.showing error "First usage must be before 18 December 2015'.I already used last 3 months

I have subscribed 1000rs gaana for a year in which i was being promised for a year unlimited downloads of songs. But the songs are getting removed or deleted from the list by itself. I have to download it again and again. Please provide support at earliest or please return the money . Gaana.com customer care never responds to my complaints

Hi All, As per gaana.com promise, 4 days back I paid for 1+1 year subscription, I am unable to contact them which I am facing the problem. While I want to download songs, it always asks to pay for subscription, I logout and login again and again and again, but no way, I switched off phone several times and I restarted my system many times, but no use, again it is asking for the payment, while I contacted them through their website, there is no response. How to solve this problem and how to contact them. They collected money and not even reply for my emails. They don't feel responsible though they collected money from their customers. Require some body help to solve this problem. This is my purchase ID: Order ID - GA801334. Thanks. Suresh